There is a another EWX thread started today with 2 posts (please merge if desired) but it as well as this should be in ATB at least to avoid the search engines.
With ewallets, I've always known the risks, posted some, advocated to lessen some at least with payouts, yet still ignored (bliss) some. Que Sera, Que Sera for the messenger!!
Another concern. I'll stick to the chat!
1.Rep. is candid imo (except basically on one reply where he states "yes" or an incomplete answer-see chat) but was anxious to be done. The rep. was not rude, perhaps uncomfortable but I was satisfied with the chat. Go figure
2.If technical then there are no technical problems on debiting one's funding source this week (currently still ftr) as I must have just missed the cease of EWALLETXPRESS being available to merchants.
3.ChuChu mentions Moneybookers in his and so far the only reply to the OP of the thread mentioned above. I sense a Neteller situation moreso but I would think EWX's patrons are not as internationally diversified as Neteller's were so not exactly apples and apples, not good regardless. Not being internationally diversified is probably true of another e-wallet also.
4.I still suck at math so not sure how many times Trevor botted "Was there anything else I could assist you with?"
Gxxxxx: hI
You are now speaking with Trevor of Customer Service.
Trevor: Good Evening
Trevor: How can i assist you?
GXXXXX: Hi Trevor
GXXXXX: Are you currently taking merchant deposits from your merchants?
GXXXXX: I was told no and yes
GXXXXX: by different merchants
Trevor: We are temporarily not.
GXXXXX: so the merchant who said "no" was quite truthful as I thought it may be a merchant funding problem
GXXXXX: so why I contacted you
Trevor: Ok
Trevor: Was there anything else I could assist you with?
GXXXXX: Is there a reason that you are not taking any merchant deposits currently?
Trevor: We are having technical issues.
GXXXXX: and anticipate resolution how soon?
Trevor: We currently do not have a timeframe.
GXXXXX: OK
Trevor: Was there anything else I could assist you with?
GXXXXX: It just just occurred to me that the technical (sp fixed) problems may not be limited to merchants.
Trevor: Was there anything else I could assist you with?
GXXXXX: Are account funds available for transfer?
Trevor: Yes you can make purchases.
GXXXXX: purchases=transfer to one's bank account???
Trevor: no.
GXXXXX: Oh
GXXXXX: so funds are frozen in that sense per se
Trevor: The cashouts procedure is going to be changed and that is why that is temporarily down.
GXXXXX: Sorry to hear all but I appreciate your candor!!
GXXXXX: Good Evening
Trevor: Was there anything else I could assist you with?
GXXXXX: No thank you,Trevor.
Trevor: Thank you for contacting us, Enjoy the rest of your day.
Your party has left this session.
With ewallets, I've always known the risks, posted some, advocated to lessen some at least with payouts, yet still ignored (bliss) some. Que Sera, Que Sera for the messenger!!
Another concern. I'll stick to the chat!
1.Rep. is candid imo (except basically on one reply where he states "yes" or an incomplete answer-see chat) but was anxious to be done. The rep. was not rude, perhaps uncomfortable but I was satisfied with the chat. Go figure
2.If technical then there are no technical problems on debiting one's funding source this week (currently still ftr) as I must have just missed the cease of EWALLETXPRESS being available to merchants.
3.ChuChu mentions Moneybookers in his and so far the only reply to the OP of the thread mentioned above. I sense a Neteller situation moreso but I would think EWX's patrons are not as internationally diversified as Neteller's were so not exactly apples and apples, not good regardless. Not being internationally diversified is probably true of another e-wallet also.
4.I still suck at math so not sure how many times Trevor botted "Was there anything else I could assist you with?"
Gxxxxx: hI
You are now speaking with Trevor of Customer Service.
Trevor: Good Evening
Trevor: How can i assist you?
GXXXXX: Hi Trevor
GXXXXX: Are you currently taking merchant deposits from your merchants?
GXXXXX: I was told no and yes
GXXXXX: by different merchants
Trevor: We are temporarily not.
GXXXXX: so the merchant who said "no" was quite truthful as I thought it may be a merchant funding problem
GXXXXX: so why I contacted you
Trevor: Ok
Trevor: Was there anything else I could assist you with?
GXXXXX: Is there a reason that you are not taking any merchant deposits currently?
Trevor: We are having technical issues.
GXXXXX: and anticipate resolution how soon?
Trevor: We currently do not have a timeframe.
GXXXXX: OK
Trevor: Was there anything else I could assist you with?
GXXXXX: It just just occurred to me that the technical (sp fixed) problems may not be limited to merchants.
Trevor: Was there anything else I could assist you with?
GXXXXX: Are account funds available for transfer?
Trevor: Yes you can make purchases.
GXXXXX: purchases=transfer to one's bank account???
Trevor: no.
GXXXXX: Oh
GXXXXX: so funds are frozen in that sense per se
Trevor: The cashouts procedure is going to be changed and that is why that is temporarily down.
GXXXXX: Sorry to hear all but I appreciate your candor!!
GXXXXX: Good Evening
Trevor: Was there anything else I could assist you with?
GXXXXX: No thank you,Trevor.
Trevor: Thank you for contacting us, Enjoy the rest of your day.
Your party has left this session.
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