casino rewards & rival chargebacks

dvsax

Non-Gambler
Joined
Jan 11, 2011
Location
florida
I'm in USA. I lost about $1400 with these casinos in the past 2 months. I always made $25 deposits, so 56 deposits. I have to say I played years ago and won more often with the MG slots at various casinos, but not anything anymore. rival casinos, well I never won anything over my bonus terms for some reason.

My questions is, what happens when a person does a visa chargeback for these casinos? Can you go to jail, if you, say dont recognize purchases and somehow it is tracked with IP or something else? What if you have done a chargeback before with visa, do they keep track of these?
 

rainmaker

I'm not a penguin
Joined
Dec 28, 2010
Location
-
I think that people would like to know why you are asking before they give you an answer. Are you considering to do a chargeback on a lost deposit or what?
 

unhappy

Banned User - abusive emails - too unhappy
Joined
May 16, 2010
Location
canada
I dont know what a visa charge back is and as far as casino rewards which casino did you play at .golden tiger is been very good to me. try allslots and that group jackpot factory if you want to change.
 

dvsax

Non-Gambler
Joined
Jan 11, 2011
Location
florida
I think that people would like to know why you are asking before they give you an answer. Are you considering to do a chargeback on a lost deposit or what?

NO! I will never do a chargeback. It's unethical for one, and I do not want to lose my MG accounts forever. I just want someone to say if they have gotten in trouble for it. Or, if it is even possible for a US person to get in trouble for it.
 

rainmaker

I'm not a penguin
Joined
Dec 28, 2010
Location
-
NO! I will never do a chargeback. It's unethical for one, and I do not want to lose my MG accounts forever. I just want someone to say if they have gotten in trouble for it. Or, if it is even possible for a US person to get in trouble for it.

Oki, I just had to ask. To throw out a question like that makes me suspicious you know :rolleyes:

If you look in the PAB section, I quess you will find people who have had their case rejected because of chargebacks (casino has proven chargebacks), so I would believe that people has gotten in trouble because of that.

It is not only about getting in trouble with the casino. The casino and possible the casino provider (Mg, Playtech etc...) will blacklist that player. The credit card company will maybe also list the user as a "high risk user". And there is also a risk that the bank will reverse the chargeback again, so to do a chargeback is risky when not valid (fraud etc).

The casino, the casino provider and the credit card company will all keep track.
 

colly

Senior Member
PABaccred
PABnononaccred
PABinit
MM
Joined
Mar 27, 2001
Location
sydney
Perhaps a US based lawyer can confirm - but my understanding is that if you paid with visa with an intention to charge back it is fraudulent and can be subject to criminal charges- the same as knowingly issuing rubber cheques.
 

takethemoney

Banned User - Chargebacks at Slotastic
Joined
Apr 14, 2004
Location
Washington
There can be no good reason for someone to ask this question, unless they are contemplating doing it. Sorry to be so blunt. Why else, pray tell, would you need to be concerned with such matters?
 

Deeplay

New World Order
webmeister
CAG
mm1
Joined
Aug 27, 2008
Location
The biG Eu
I'm in USA. I lost about $1400 with these casinos in the past 2 months. I always made $25 deposits, so 56 deposits. I have to say I played years ago and won more often with the MG slots at various casinos, but not anything anymore. rival casinos, well I never won anything over my bonus terms for some reason.

My questions is, what happens when a person does a visa chargeback for these casinos? Can you go to jail, if you, say dont recognize purchases and somehow it is tracked with IP or something else? What if you have done a chargeback before with visa, do they keep track of these?

Hi I would first question why you would ask this ? That aside some info I have learned from processing our own payments through a range of payment processors including our own merchant accounts. Prison is highly unlikely for any person running a chargeback unless it was blatent and consistant fraud. The truth is visa or MC dont give a damn about what a high risk merchant says and almost always side with the person making the chargeback. For most banks its an automated process with no comeback allowed by the merchant.

This is especiially true for high risk merchants (card holder not present) such as gaming and "other" certain sectors of this fine interenet. But merchants are allowed to black list a customer for life and they can use any LEGAL means in an attempt to recover money and the fines levied always at the merchant in the case of each chargeback. I recall one time we got hit with quite a big fraud. 1 user purchasing low priced services from us, in the range of 1 to 2 USD. We ended up with around 20 charge backs. It was not loosing the 1 / 2 usd it was the fine of between 35 to 40 usd that stung. And the fact this messed with our chargeback ratio which always has to remain under 1% in relation to sales volume.

In this case we were able to track the fraud to an affiliate. We did take private legal action to recover the funds but were not sucessfull. On other occasions it is possible to show proof of delivery of product what ever that may be. Digital download, etc . One course of action we always took was to contact the user explaining we have kept full logs of data downloaded from our servers, and this data will be sent by regular postal mail to our legal office and to his/her own address. Copys we told them would include FULL logs of all services they accessed and downloaded. This would result in around 10% of all chargebacks being paid back to us by the user along with the amount we were find by the card companys. But there ass was still blocked network wide from making purchases again.

The end result is no probably no legal action could be taken against the person running the chargeback unless it was for an extreme amount of. money , but any person doing a chargback should have a long hard think first as they could quickly find themselves blocked from making further purchases or in this case "deposits" ALWAYS opt for a refund if you feel you have been wronged. Cbs should be an absolute last course of action if for example a service was not delivered or given. And they should not ever be used as a method to "reclaim" losses from a casino. I have a life long hatred of chargebacks as quite a few times it has caused us alot of grief and worry. And basicially have zero sympathy for anyone running them. There is always another course of action :) Here endeth the Lesson Never YE chargeback EVER!
 

mwhitak2

Dormant account
Joined
Sep 27, 2010
Location
Arizona
Hi, I'm new to the forums. I just wanted to express my frustration about an issue with withdrawing from Casino Rewards. I have had accounts with them for over 4 years. I stopped playing two years ago, and then started last week.

I had a UseMyWallet account also. But I made a chargeback on another casino group a long time ago. Anyway my UseMyWallet account was locked for this.

I emailed UseMyWallet asking why, and they said something about violating terms of service, etc. and they wouldn't let me reopen or fix my account, ever again.

So I called Casino Rewards and asked the rep if there was any other way to withdraw if I was to win because I wont deposit unless I can withdraw, he said, "Sure, if you win something we will find a way to pay you, no problem!"

So I deposited for a few days and played and won... $5000 playing several slots. I called the US phone number and inquired about my withdraw. The rep put me on hold, then proceeded to tell me to call back on Monday to speak to someone in the Payments Department.

Well, like often is the case, I couldn't resist the temptation to gamble.. especially now that I had to wait all weekend to withdraw. So, long story short and a lot of wasted time gambling up and down all weekend... I lost the $5000 back to the casino. Boo Hoo.

Anyway I called the rep Monday, she said that the ONLY way to withdraw is with a UseMyWallet account in good standing. NO OTHER OPTIONS, period, for US players.

So, I ponder this.. If I deposited thinking I was going to be able to withdraw, based on what Casino Rewards stated to me before my deposits about 'finding a way' to withdraw, then did I not waste my time and money on a frivolous venture with no promise of a payout. Am I not now entitled to receive at least my deposits back. Or, as the lady so eloquently put it, "you played the money so you got what you payed for."

I kick myself now for playing my wins back. Any thoughts would be fine.. :oops:

The above is a post that you had back in January stating that you have done a charge back before. I also noticed where you were wanting advice on the possibilities of getting your deposits back after playing back winnings of $5000.

I see that there seems to be a pattern of losing and then gamblers regret and wanting to recoup your losses by the casino (through charge backs or other methods) refunding your deposits. As other posters have pointed out your motives in asking this "hypothetical" question seem off.

I can only wonder why you want to know how the process of charge backs work and any negative consequences you may suffer from them. Especially, since you already know the process from doing it before. :confused:
 

Deeplay

New World Order
webmeister
CAG
mm1
Joined
Aug 27, 2008
Location
The biG Eu
The above is a post that you had back in January stating that you have done a charge back before. I also noticed where you were wanting advice on the possibilities of getting your deposits back after playing back winnings of $5000.

I see that there seems to be a pattern of losing and then gamblers regret and wanting to recoup your losses by the casino (through charge backs or other methods) refunding your deposits. As other posters have pointed out your motives in asking this "hypothetical" question seem off.

I can only wonder why you want to know how the process of charge backs work and any negative consequences you may suffer from them. Especially, since you already know the process from doing it before. :confused:

Hmm based on this evidence it could suggest trying to cover the bases before having an assault of charging back all losses. Depnding on the volume a casino hit with this could possibly use this thread for example as some kind of proof on intent to charge back for the reason only to "recoup losses" If this was the case (and Im not saying it is ... ?) then its exactly this kind of thing that has forced legit companys of many sectors to change the way they process due to the tightening of the noose by visa/Mcard.

We personally have lost 1000s and i mean 1000s of USD in the past when well run very legit card processors were shut of by the aquiring banks becuase of tighter rules and terms of which many were simply sprung on the merchants forcing quite a few operators to hit the wall. Thats a whole other discussion and probably not for a forum like this, but the change in rules from the card assoiations was down in quite a BIG part to the increase in chargebacks over the past few years!
 

gloria460

Meister Member
Joined
May 11, 2008
Location
Florida
In doing chargebacks it also makes the slots tighter for USA players. We've all noticed how tight the slots are for USA players vs the European market. It makes me wonder if the chargeback situation fits into the equation.

In reading this thread I googled chargebacks and found there are blogs on how to do them which is quite wrong in my opinion.

If found guilty of fraud you could lose your professional license, your job if found out and who knows what else. It's not even worth it.

Suck up the loss and leave the casinos alone or actually just deposit what you can afford to lose.

I don't trust hardly any casinos anymore...too tight of slots, too many problems and the possibility of not getting paid.
 

3mptyseat

Non-Gambler
PABnonaccred
Joined
May 22, 2010
Location
California de Norte
There can be no good reason for someone to ask this question, unless they are contemplating doing it. Sorry to be so blunt. Why else, pray tell, would you need to be concerned with such matters?

Well, I can say there might be one reason, and of course, since ur post u have been proven correct so I am just throwing this in bc I don't talk about it often and I know it's happened to at least one other player. I had 3 bank accts with one bank that is quite large nationally here in the states, and I used 2 of them, sporadically for deposits and withdraws from casinos. The third acct I used only for my poker bankroll. Anyway, I got a call one night after making like 12 deposits to QT and a couple rtg's saying that the bank knew what I was doing, and that I was putting them in a spot bc the semantics of the law, and that they would close my acct if it happened again... From that point on I only used one acct for the ach and wire transfers and for debit card deposits to gambling sites. And then one Monday I had 3 ach's come into the account bc of a delay on 2 of them, and I had made some qt debit card deposits over the weekend, which all posted on this same Monday. And at midnight on the very next night my acct did not show in my online banking. SO I CALLED MY BANK>>>And a week later I got an email from QT saying that a few of my weekend deposits had been chargedback. During the call the CSR knew very little and I was quite angry...She sched. an appt. I met with a banker. He showed me some conditions attached to my acct which more or less said if I was using the account for illegal purposes the bank could charge back debit purchases and 'converted ach's'(I still don't know what those are) that were recently posted or pending and suspend access to funds until time that an investigation is complete... Which is what they did...

I never authorized a chargeback in my life. PERIOD. But my bank charged a number of deposits I made back without my permission and held the funds for awhile...

I obvi dont use this bank for debit card purchases involving online casinos anymore, though, honestly, I use them for echecks all the time and I guess they are too daft to piece it together. I know this is an exception, but I thought it might provide that '1 in 100' reason which might lead someone to ask this question... And it appears this is obviously not the case for this degenerate OP.(JMO, but seriously!) I think a lawyer would be who I would ask in any case......
 

jimb123

Registered
Joined
Dec 30, 2009
Location
Northeast
Chargeback OK in this case?

I have had a few times this last year where I tried to make deposit and kept getting "Declined"... trying several times at different casinos I frequently use.
Then I finally get one to go thru.

Several days later I find out that 1 or more of the 'Declined" transactions went thru to my bank and I was charged in error. Instead of the casino that erroneously charged me refunding me, they want to put the funds into my casino account so I can gamble it away.

But to me, this is wrong. They can't tell me Declined for $x,xxx and then when I make another deposit in its place... later go back and say the first one actually was approved -- just timed out somehow. This has put me bank account near overdraft/negative a few times and I think it just happened again with an RTG casino I use regularly.

So if the casino wont refund me and/or drags their feet.. can't I just dispute with bank and say "the charge is bogus" without ruining my standing with casinos online in general? I didnt get the funds, so I dont see this as a true chargeback but the banks/casinos might??
 

maphesto

Dormant account
Joined
Jun 5, 2009
Location
Sweden
I know that I would let the money arrive to the casino and then make a withdrawal as soon as possible. It's not worth the hassle with "chargebacks" in the online gaming world. It's important to have a clean act with online casinos.

Which casino is this?
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
So if the casino wont refund me and/or drags their feet.. can't I just dispute with bank and say "the charge is bogus" without ruining my standing with casinos online in general? I didnt get the funds, so I dont see this as a true chargeback but the banks/casinos might??
I think charging back would be a very bad idea - only use this as a last resort, or if you want to stop playing online casinos completely.
A chargeback is a chargeback - it doesn't matter how you view it.

Is it an Accredited casino?
If it is, I would say definitely Pitch A Bitch if they refuse to reimburse you.

I guess though that it's not accredited, as I assume "northeast" means you are in the USA, and because you posted in this thread it must be a Rival Casino since Casino Rewards don't operate in the USA...
Give us a clue?

KK
 

jimb123

Registered
Joined
Dec 30, 2009
Location
Northeast
Chargebacks

I think charging back would be a very bad idea - only use this as a last resort, or if you want to stop playing online casinos completely.
A chargeback is a chargeback - it doesn't matter how you view it.

Is it an Accredited casino?
If it is, I would say definitely Pitch A Bitch if they refuse to reimburse you.

I guess though that it's not accredited, as I assume "northeast" means you are in the USA, and because you posted in this thread it must be a Rival Casino since Casino Rewards don't operate in the USA...
Give us a clue?

KK

Very sorry... I didn't even see this was a "Rival" thread.. it's RTG (HighNoon)... and I called my bank today and the charge is pending -- even though it was declined in the Cashier @ Highnoon.. so they said to give it another day to see if it drops off. Otherwise, I'll have to ask the casino for a refund -- but in the past it's not been worth arguing over it -- I've just had casinos put the "duplicate" transaction back into my Casino to "play with". I just feel they should give the player the option if that happens. And if I do a withdrawal, then I have to pay charges/fees again. So I'll circle back if there's a problem and post here. Sounds like no matter what, NEVER do a chargeback -- try to work with casino on Refund, only use Accredited CM casinos (which I always do) and last resort... PAB... then Chargeback if nothing else works. Glad I asked -- as I was mentally preparing to just go the easy route and have the bank dispute the charge.

HighNoon has been very slow lately processing withdrawals... so last thing I want is to "wait" on a refund. But while slow, might still be the best option. Typically they are pretty reliable but I've noticed support responsiveness, cashier not replying to emails and withdrawals taking longer and longer.

So we'll see... if you dont hear from me back on this thread.. it all worked out fine :) Thanks everyone!
 

LHofsdal

Ueber Meister
MM
Joined
Jan 9, 2010
Location
NY
I would contact the rep here, Tom. If it is infact a double charge on Highnoons end, then they should be able to refund your deposit and allow you to withdraw your money without any fees.

LH
 

wish2remainanon

Disabled Account (contact Admin)
PABnononaccred
Joined
May 21, 2017
Location
United kingdom
What if you have been depositing for a while with a casino,finally won ,3 weeks later no win paid ,I started to then investigate the casino to find out they didnt have a masters licence with e gaming as stated ,can i claim a charge back on my deposits as its a rogue casino ?
 
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