Casino Napoli accepting UK players without a UK Licence

sarah1234

Newbie member
Joined
Nov 11, 2017
Location
United Kingdom
NO, it is NOT 'unlawful' - if you have used a credit/debit card you can use Section 75 to charge back and being duped into purchasing goods or services that don't meet your local standards or regulations is covered. The purveyor has also breached their contract with the said payment providers. :thumbsup:

If the claimant needs evidence then a statement can be provided that the seller was operating fraudulently.
How do I get this statement?
 

sarah1234

Newbie member
Joined
Nov 11, 2017
Location
United Kingdom
Were you able to charge back in the end? I just rang my bank and it didn't phase them that it was gambling and they said they'd open a case for me. I'm holding off right now to give these rogues a chance to just refund me. One company has already just refunded me.
 

SpinUk

Meister Member
PABnonaccred
MM
Joined
Oct 10, 2012
Location
London
:thumbsup:Tell the bank you'll issue a small claim for a refund as they have funded an illegal casino deposit without due diligence.

The “due dilligence” doesnt apply as the bank isnt duty bound to check all recipients without reasonable suspicion. But if you can prove the company is operating illegally (criminally) - which the UKGC email proves, then you will get it back. Btw each chargeback is about £600 per transaction to merchants and there is a very low threshold before the merchant provider will pull the plug (it used to be about 1.5 - 2% on a rolling 12 month basis). So the casino is not going to be very happy. At all.
 

sarah1234

Newbie member
Joined
Nov 11, 2017
Location
United Kingdom
£600 each time there is one charge back??? So if there's multiple chargebacks? The one that is in talks with me to settle is sticking to a - I have to send them valid ID which I definitely don't want to do as they have threatened me and are clearly criminals. If they're going to be charged £600 for each chargeback, then they're being stupid! How do I get that email from the UKGC?
 

susanjbo

Banned User
Joined
Sep 17, 2007
Location
australia
Just to add, you can only charge back the deposit amounts, not any wins or bonus, chip value above the deposits.
But most of the card scheme rulings are universal, with some regional differences. And the bank doesn't have to accept your request. Well we didnt at one time. Unfortunately in Australia its not customers requesting charge backs but government new auditing system to combat gaming transactions. Customers one day have all the extra money in the account not knowing. Not many call to ask why there's extra funds thou..lol

We are given reason codes that are blank. Because any gaming transaction no longer have valid defence mechanisms for merchants.

12 months ago we rejected majority of charge back requests . Now its become automated when gaming code 7995 is received.
Will I have a job soon .lol
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
£600 each time there is one charge back??? So if there's multiple chargebacks? The one that is in talks with me to settle is sticking to a - I have to send them valid ID which I definitely don't want to do as they have threatened me and are clearly criminals. If they're going to be charged £600 for each chargeback, then they're being stupid! How do I get that email from the UKGC?

Yep, that doesn't surprise us on here. @Webzcas will tell you all about their stunts.

I'm not sure how you would go about it, other than to use their response to your e-mail which should confirm lack of valid licensing.
 

Dave182

Newbie member
Joined
Nov 29, 2019
Location
Uk
Has anybody had any success doing this? I sent all evidence over to my bank who agreed this was a case of misrepresentation, however as the payments went through a third party (MOONCARDS and SQPAY) they could not issue the charge back as it wasn't them who misrepresented their products, they just took payments as instructed.
 

EkJR

Senior Member
MM
Joined
Feb 3, 2018
Location
Glasgow
Has anybody had any success doing this? I sent all evidence over to my bank who agreed this was a case of misrepresentation, however as the payments went through a third party (MOONCARDS and SQPAY) they could not issue the charge back as it wasn't them who misrepresented their products, they just took payments as instructed.
You need to speak to the payment processors
 
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