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Spammer! Casino Cruise, Spinit, Sloty allowing affiliates to spam

Discussion in 'Casino Spam Complaints' started by colinsunderland, Oct 14, 2017.

    Oct 14, 2017
  1. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    So been getting a ton of spam recently for Sloty which is part of the Genesis Global Limited group.

    This spammer is one who has recently had at least 2 affiliate accounts closed due to my complaints about their constant spam.

    They cannot show proof of opt in for my email addresses, so I am 100% sure this is spam.

    I spoke to live chat about it who refused point blank to help, even though they are responsible for their affiliates

    I have sent a link to this thread to the rep to see if they have any comment.
     
  2. Oct 14, 2017
  3. goatwack

    goatwack Calendar Time for Buddy CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    Not sure how accountable some chat chump is for rogue affiliates but I do agree that it is the responsibility of casino management to keep track of their activities :cool:
     
  4. Oct 14, 2017
  5. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    Obviously the live chat op isn't responsible :) but they should be able to pass it on to someone to do something about it rather than just say they can't do anything. She did also, earlier in the chat, say she would check, so presumably its a management decision not to do anything if she checked with a supervisor. For some reason that part of the chat seems to have been chopped off, will re-do it :)
     
  6. Oct 14, 2017
  7. jackanory2279

    jackanory2279 Experienced Member

    Occupation:
    self employed masturbaiter
    Location:
    england
    spamming me aswell and i was allready signed up to all 3 sites.. closed my accounts now though. after being made to run through hoops to get verified on spinit
     
  8. Oct 14, 2017
  9. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    Is it the spammer who's email address is faked as starburst.com or promotions.com, they seem to be the most regular ones they use ?
     
  10. Oct 14, 2017
  11. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    Ah well, nice to know the complaints department also share live chat's view - nothing to do with us

    My email to them

    Their reply

    As casino cruise are accredited on here I've sent the link to Bryan too as they are clearly breaking the rules for that too

     
  12. Oct 16, 2017
  13. CasinoCruiseRep

    CasinoCruiseRep Online Gaming Affiliate Manager

    Occupation:
    Support Manager
    Location:
    Malta
    Hi colinsunderland,

    Thank you for bringing this to my attention and I apologise for the inconvenience, that this hasn't been resolved for you yet.

    The best way to deal with this is if you PM me a screenshot of one of the emails received, including your email address and I can then forward this to the affiliate department. They can then contact the relevant affiliate and ask to remove you from the mailing list.

    I am sorry that the agents you raised this issue with did not resolve the issue for you. This will be forwarded to management who will ensure the correct training is given for future.

    Looking forward to receiving your message and please let me know if there is anything else that I can help with.

    Many thanks!
     
  14. Oct 16, 2017
  15. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    Great that you bring it up again!

    I reported them in February last year. They had the same policy back then.
    I started a thread and I reported them to Bryan but nothing happened...as far as I know at least.
    https://www.casinomeister.com/forums/online-casinos/71903-accredited-casino-condone-spam.html

    This casino is getting away with too much as it is. I wouldn't recommend them to my enemy.
     
  16. Oct 16, 2017
  17. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    I hadn't seen that thread but to me it clearly shows the casino are happy to get customers via illegal means.

    I have spoken to the rep by pm and his first response was that he will get me removed. That's no good, the affiliate in question is a serial spammer, they need their accounts closing, full stop. He now says the affiliate department will look at it and take any action thats needed.

    They are fully aware my email address has been instrumental in closing at least 2 of their affiliate accounts so far, yet I am still on their mailing list, not the brightest tool in the box are they!
     
  18. Oct 16, 2017
  19. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    Exactly! Normal accredited casinos doesn't ask for our information. They ask if we can pass on the email so they can punish the affiliate.

    I got sms from an affiliate of Casino Hero ones and asked there support where it came from. They also wanted my number and promised to tell the affiliate to stop. No way I'm giving them my phone number, just as I don't give a casino as C Cruise my email address.
     
  20. Jan 19, 2018
  21. Valerius

    Valerius Member PABnononaccred

    Location:
    N/A
    Casino Cruise, Spinit, Sloty allowing affiliates to spam: 5F63AD98-FD7D-47CB-8359-19710689419A.png,Jan 19, 2018 Casino Cruise, Spinit, Sloty allowing affiliates to spam: CAA7F8F4-0386-4325-96DE-CAA1D5D4D92C.png,Jan 19, 2018 Casino Cruise, Spinit, Sloty allowing affiliates to spam: D9B0A404-3933-44EC-A79B-AC3B0D3643FE.png,Jan 19, 2018 Casino Cruise, Spinit, Sloty allowing affiliates to spam: 893818BD-CE72-41DF-866C-159C00031CF5.png,Jan 19, 2018 Casino Cruise, Spinit, Sloty allowing affiliates to spam: 140E38CE-78FC-4CE3-B181-90438D85AAAF.png,Jan 19, 2018

    Hi,

    Why can every accredited casino stop spamming you when you are SE, but this group not???

    I can’t get rid of their enormous spam either, from june -aug, it got me in severe trouble being seduced again in August, while permanently closed accounts on this group, I thought, cause begged them to do this, they reopen in a sec no questions asked, and had the worst day ever in my life at this casino. So painfull, this case still is not solved.

    In september, november, december they spammed again. I mailed them to stop, since I was permanently SE, they respondend with apologies etc see doc and then again on november 29th I got from themselves again 3 mails not from affiliates, some strange testmail, and mailed them again, but no respons whatsoever from them!!! Sent 3 e-mails to them, and in december again spam from sloty affiliate. I mailed MGA in december about the spam cause had it with this. Hope they do something with it.
     

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