After making a cashout I received an e-mail requesting notarised ID&utility bill being sent to some address in the Philippines. Explaing the difficulties that this request creates and asking to accept electronic versions didn`t help.
I believe such a request is just too much. It is of great inconvenience for me and presumably would be such for any other player.
There are several issues:
1. You spend time and money on this. I wouldn`t trust normal post with a notarised copy of my passport, so the only solution is using services like DHL, which cost pretty much. Notarising isn`t free either. I highly doubt that the casino would compensate this.
2. Security issues. I do have an uneasy feeling about entrusting any casino with my notarised documents, which do have legal force, afaik.
3. WHAT are the grounds for such a request. I have played at online casinos for some time and I have never received such a request. Scanned copies sent via e-mail have always been accepted. What is so special about Casino.com that they decide to make so much inconvenience for their players?
I haven`t found a Casino.com rep here to discuss this matter.I hope that Casinomeister can help.
I believe such a request is just too much. It is of great inconvenience for me and presumably would be such for any other player.
There are several issues:
1. You spend time and money on this. I wouldn`t trust normal post with a notarised copy of my passport, so the only solution is using services like DHL, which cost pretty much. Notarising isn`t free either. I highly doubt that the casino would compensate this.
2. Security issues. I do have an uneasy feeling about entrusting any casino with my notarised documents, which do have legal force, afaik.
3. WHAT are the grounds for such a request. I have played at online casinos for some time and I have never received such a request. Scanned copies sent via e-mail have always been accepted. What is so special about Casino.com that they decide to make so much inconvenience for their players?
I haven`t found a Casino.com rep here to discuss this matter.I hope that Casinomeister can help.