I've been to the Playtech offices in Manila - and they're quite nice, but Manila sucks. It's like Tijuana on steroids.
If you feel apprehensive sending your ID docs to Manila, ask the casino if these can't be sent to Mansion Affiliates in Gibraltar.
here's their (Mansion Affiliates) number +350 200 79991
I think these players already asked this, and it was refused, they were told they had to send them to the Philipines instead.
The offices may be nice, but how secure is the route of transmission?
The tech savvy are the ones that actually do the fraud, but they need the basic data, and THIS is where vulnerable or greedy people come in.
Despite what Max says about stereotyping, Neteller "stereotype" the Philipines as well as "too insecure", and will not accept customers from there. Many casinos have these blacklists of countries, and almost ALL are these "poor" countries, and casinos say these lists are based on EXPERIENCE rather than prejudice.
If Neteller and casinos "blacklist" the Philipines, this sends a message to players that the problems there are enough to ditch the entire country, rather than deal with each customer on merit. Players then worry about the safety of information they send there.
Because of rampant ID fraud, it is now "big news", and citizens are being bombarded with cautions about how they care for personal data. These cautions have made people that much more careful, and they understand the risk factors more, and this is why there is such negativity about places such as the Philipines.
Another factor in play is that the poor in these countries have few, if any, legal rights, making it easy to bully them into "selling out", despite their moral standing. Here, the poor exist, but they have many rights, and attempts to bully them usually backfire, and it is the bully that often finds themselves in front of a tribunal, small claims court, etc.
When the rich get greedy, such as in the Madoff case, they prey on the greed of others. These others have a choice, give in to greed, or see that what is on offer is far too good to be true, and walk away. These players CANNOT walk away and take their money with them, because their money is being held to ransom.
The OP has gone quiet since igniting this debate, so maybe there was something iffy about his case, but the other has remained, corroborating the story that players are being told to send documents to the Philipines, rather than the licensed offices in Gibraltar.
Are we to believe that ALL players at Playtech casinos have their data stored centrally at the Playtech offices in Manilla?
If CASINOS and processors show more willing to do business with Fillipinos, players will not be so worried about their data ending up there. We have already got used to much of our data being held in India, but the Indian goverment have made sure that every effort goes into stamping out leaks in the system. India fears that too many incidents of data leaks will destroy their credibility as a secure data location, and they will lose a big chunk of their economy. If you get caught misappropriating data in India, the penalties can be quite severe. It still goes on because there is a market for it, and many who buy data from brokers do not ask enough questions about where it came from, since if they don't know, they can claim "good faith" as a defence if caught out.
There ARE worse places though, I would be even less happy having my data sent to Panama, or Costa Rica. This might be down to the perception that many dodgy companies hole up in these countries, where they seem able to carry on "roguing away" without any action being taken by the authorities.
Sadly, this means ALL citizens of that country are not trusted, just as casinos will tar ALL Danes, or ALL Neteller depositors, with the same brush, just because there are more "baddies" coming from these sources than others.
We only hear the stories about these countries that the media want us to hear, and we may NOT be getting the full picture, such as recent tightening of the law enfocement procedures and security in the Philipines, which one poster actually IN the Philipines has mentioned. We have not heard how well this is working, but the only way to judge is by what the big fish do, such as whether Neteller changes it's stance and begins accepting customers from there because they are happy that the new laws are working.
PS.
I wouldn't even send my documents to LONDON through normal post, let alone the Philipines. I would use recorded delivery at the minimum, so I could check that the package ended up where it should, and be able to PROVE IT.