Baptism by Fire Blue Square and Grosvenor Casinos are back!

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Let's welcome Blue Square and Grosvenor Casinos back to Casinomeister - they were listed here for a couple of years, but fell off the face of the Earth (at least in Casinomeisterland) - we're welcoming them to a short stay in the Baptism by Fire section (30 days) since they have been here before :D

https://www.casinomeister.com/accredited-casinos/

Powered by IGT, run by Rank Interactive, and licensed by Alderney. You can't get more solid than that. Any issues, please contact their rep Jelena.

https://www.casinomeister.com/forums/members/
 
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ChopleyIOM

Hearthstone Addict
webby
Joined
Mar 25, 2012
Location
IOM
Very sensible WR on the SUB, 20x deposit which is pretty rare these days.

Would be interested if the rep could let us know which maths model they've chosen for the slots that support an 'operator choice', such as Siberian Storm and Coyote Moon.
 

threescatters

Dormant account
PABnonaccred
Joined
Dec 15, 2009
Location
UK
Blue sq are very good I think. Glad to see them get the thumbs up here

Best thing about them imo : they have the novamatic slots!
 

eliza

Dormant account
Joined
Apr 26, 2012
Location
London
I have never really had any problems with Blue Square myself over several years. Anyone know why they fell out of favour with CM?
 

Casinomeister

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Staff member
Joined
Jun 30, 1998
Location
Bierland
I have never really had any problems with Blue Square myself over several years. Anyone know why they fell out of favour with CM?

They never fell out of favor. One of the requirements for being on the site is to have a rep in the forum. Months ago (or longer - can't remember) the rep left and no one took his place...so it was adios amigo. Just recently a new rep has joined the forum, and she requested to come back on board. So IMO - not a problem.
 

mattsgame

Meister Member
webmeister
CAG
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Sep 17, 2009
Location
Out Of Town
Wish the Australian government would get their act together, I would kill to be playing IGT and Aristocrat etc online.
 

Jelena

Dormant account
Joined
Dec 19, 2011
Location
London
Thanks a lot everybody for the warm welcome! Just one thing to clarify - both Bluesquare and Grosvenor are part of the same group - Rank Interactive, however, the casinos differ slightly in choice of games, offers and some other things. However, the good things is that indeed both of the brands have a wide choice of Novomatic slots, as well as ITG and the Playtech download casino. Still, would be great to know more about what you think of Grosvenor in particular!

It's really a pity to have a rather extensive list of restricted countries due to the legislation... Let's hope it does change.. Some time.. In the future :D


Would be interested if the rep could let us know which maths model they've chosen for the slots that support an 'operator choice', such as Siberian Storm and Coyote Moon.

Hehe, not sure what exactly you mean here :)
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
I've just corrected the thread title to name both casinos - Blue Square and Grosvenor Casino - since these are two separate distinct casinos in the same group :D
 

threescatters

Dormant account
PABnonaccred
Joined
Dec 15, 2009
Location
UK
I've just corrected the thread title to name both casinos - Blue Square and Grosvenor Casino - since these are two separate distinct casinos in the same group :D

See I think this is a good group, and I have always enjoyed playing with them but this is the problem I have....(It's not a serious one, just one thats confusing for me)

I am not so sure whats distinct in this group and whats not.....I mean they have loads of places you can log in with the same details as bluesq and you are not allowed to open accounts at different ones, despite it all being very confusing as they are made to look like seperate entities. Its also usually very unclear what you can claim in terms of bonuses and what you cant at the different places. I mean I have a bluesq.com account, does that preclude me from signing up at gcasino? or gcasino poker? I get told it does. Its all VERY confusing and not easy to fathom. My way of fathoming it out is just not to claim anything and only play at bluesquare lol. I get a bit annoyed when I constantly get flyers for gcasino.com at my local b&m with sign up offers on them but I think I cant try because I have a bluesq account etc etc...

Sorry for that long winded explanation! I still like playing at bluesq a lot.
 

rainmaker

I'm not a penguin
Joined
Dec 28, 2010
Location
-
Originally Posted by ChopleyIOM
Would be interested if the rep could let us know which maths model they've chosen for the slots that support an 'operator choice', such as Siberian Storm and Coyote Moon.


Hehe, not sure what exactly you mean here :)

Welcome back to the forum :D



The product manager for IGT Interactive (Bonkerjerks) wrote on this forum:

-As for trust, the RTP numbers are accurate. The fact is, we create multiple math models for most of our games, both online and in casinos. We cannot dictate which math model a casino wishes to use, so we have to list the RTP as a range. A tip to the range, you can know that one math model is the lowest and one is the highest number. In cases where there are more than two math models, we might have one or two more in-between those numbers.

This is probably what ChopleyIOM referred to (your chosen math model will affect TRTP)

Please correct me if I am wrong ChopleyIOM :)
 

rainmaker

I'm not a penguin
Joined
Dec 28, 2010
Location
-
Wish the Australian government would get their act together, I would kill to be playing IGT and Aristocrat etc online.

Yes, Norwegians have the same problem. We are not even allowed to play in fun mode :(
 

ChopleyIOM

Hearthstone Addict
webby
Joined
Mar 25, 2012
Location
IOM
The product manager for IGT Interactive (Bonkerjerks) wrote on this forum:

-As for trust, the RTP numbers are accurate. The fact is, we create multiple math models for most of our games, both online and in casinos. We cannot dictate which math model a casino wishes to use, so we have to list the RTP as a range. A tip to the range, you can know that one math model is the lowest and one is the highest number. In cases where there are more than two math models, we might have one or two more in-between those numbers.

This is probably what ChopleyIOM referred to (your chosen math model will affect TRTP)

Please correct me if I am wrong ChopleyIOM :)

This was indeed what I was asking :)

On a high variance slot like Siberian Storm, you really don't want to be playing the 92% maths model version.....
 

rainmaker

I'm not a penguin
Joined
Dec 28, 2010
Location
-
This was indeed what I was asking :)

On a high variance slot like Siberian Storm, you really don't want to be playing the 92% maths model version.....

Just out of curiosity, may I ask what they list as a RTP range on that game?

(as mentioned, I can not even open the game in fun mode, restricted country)
 

herpiderp

Dormant account
Joined
Nov 2, 2011
Location
England
I had an issue with a deposit I made at Blue Square (sportsbook) a few weeks ago - the money was taken from my moneybookers account, but didn't arrive in my Blue Square account. I sent a couple of emails asking what was going on with no response forthcoming, before deciding to get in touch with MB instead. They insisted that Blue Square had received the cash and I had to deal with them, so I sent a third email (memory is hazy, but I would put this at 2-3 days after the 'deposit' at this point), and finally received a response to say they had tracked down the deposit and credited my account.

All's well that ends well, and I won't hold the occasional technical problem against anybody, but I was pretty put out that it took three emails and several days just to get somebody to talk to me. Even a generic "we're looking into it" would have been fine. I sincerely hope the casino is run somewhat better than the sportsbook, but I'm not in a hurry to try it after that experience.
 

me_and_ed

Paleo Meister (means really, really old)
CAG
MM
Joined
Jun 2, 2006
Location
Vancouver
Thanks a lot everybody for the warm welcome! Just one thing to clarify - both Bluesquare and Grosvenor are part of the same group - Rank Interactive, however, the casinos differ slightly in choice of games, offers and some other things. However, the good things is that indeed both of the brands have a wide choice of Novomatic slots, as well as ITG and the Playtech download casino. Still, would be great to know more about what you think of Grosvenor in particular!

It's really a pity to have a rather extensive list of restricted countries due to the legislation... Let's hope it does change.. Some time.. In the future :D




Hehe, not sure what exactly you mean here :)

Sadly enough for Canada is a business decision and not legislation which pretty much means.....NEVER :mad:
 

runner40

Dormant account
Joined
May 25, 2012
Location
n ireland
GLAD I SPOTTED THIS THREAD I HAVE PLAYED BLUESQUARE FOR YEARS ON AND OFF. THE SLOTS ARE NOW TOTALLY PATHETIC IMO ,THEY STOP AND START REGULARY . ON PHONING I HAD TO CHANGE MY BROWSER TO FIREFOX AS THEY SAID THEY WERE HAVING TECH ISSUES WITH INT EXPLORER ,I DO THIS AND MY 20 POUND WINNING PLUS DEPOSIT GO FROM 52 QUID TO ZERO WITH NO MORE SCATTER BONUS OR DECENT WINS ANOTHER DEPOSIT AND SAME THING AGAIN.BAD RUN OR ARE THEY RESSETTING NUMERATOR WITH EACH STOP AND START DEFNITELY SOMETHING WRONG SOMEWHERE ALL OTHER CASINOS I PLAY ARE NOT HAVING THESE ISSUES JUST BLUESQUARE .FEEL VERY CHEATED BY THIS CASINO BE WARNED STAY AWAY
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
GLAD I SPOTTED THIS THREAD I HAVE PLAYED BLUESQUARE FOR YEARS ON AND OFF. THE SLOTS ARE NOW TOTALLY PATHETIC IMO ,THEY STOP AND START REGULARY . ON PHONING I HAD TO CHANGE MY BROWSER TO FIREFOX AS THEY SAID THEY WERE HAVING TECH ISSUES WITH INT EXPLORER ,I DO THIS AND MY 20 POUND WINNING PLUS DEPOSIT GO FROM 52 QUID TO ZERO WITH NO MORE SCATTER BONUS OR DECENT WINS ANOTHER DEPOSIT AND SAME THING AGAIN.BAD RUN OR ARE THEY RESSETTING NUMERATOR WITH EACH STOP AND START DEFNITELY SOMETHING WRONG SOMEWHERE ALL OTHER CASINOS I PLAY ARE NOT HAVING THESE ISSUES JUST BLUESQUARE .FEEL VERY CHEATED BY THIS CASINO BE WARNED STAY AWAY

Please turn off your "all caps" since we DON'T LIKE BEING YELLED AT! Thank you.
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
GLAD I SPOTTED THIS THREAD I HAVE PLAYED BLUESQUARE FOR YEARS ON AND OFF. THE SLOTS ARE NOW TOTALLY PATHETIC IMO ,THEY STOP AND START REGULARY . ON PHONING I HAD TO CHANGE MY BROWSER TO FIREFOX AS THEY SAID THEY WERE HAVING TECH ISSUES WITH INT EXPLORER ,I DO THIS AND MY 20 POUND WINNING PLUS DEPOSIT GO FROM 52 QUID TO ZERO WITH NO MORE SCATTER BONUS OR DECENT WINS ANOTHER DEPOSIT AND SAME THING AGAIN.BAD RUN OR ARE THEY RESSETTING NUMERATOR WITH EACH STOP AND START DEFNITELY SOMETHING WRONG SOMEWHERE ALL OTHER CASINOS I PLAY ARE NOT HAVING THESE ISSUES JUST BLUESQUARE .FEEL VERY CHEATED BY THIS CASINO BE WARNED STAY AWAY

I believe some casinos have a "win/lose" switch that can be activated on a player by player basis by the customer service agents. It's why you should always be nice to them.

You're definitely on to something here I think.
 

smcinoz

Dormant Account
Joined
Jan 22, 2012
Location
Australia
I believe some casinos have a "win/lose" switch that can be activated on a player by player basis by the customer service agents. It's why you should always be nice to them.

You're definitely on to something here I think.

Isnt that lose button the spin button :p
 

Jelena

Dormant account
Joined
Dec 19, 2011
Location
London
GLAD I SPOTTED THIS THREAD I HAVE PLAYED BLUESQUARE FOR YEARS ON AND OFF. THE SLOTS ARE NOW TOTALLY PATHETIC IMO ,THEY STOP AND START REGULARY . ON PHONING I HAD TO CHANGE MY BROWSER TO FIREFOX AS THEY SAID THEY WERE HAVING TECH ISSUES WITH INT EXPLORER ,I DO THIS AND MY 20 POUND WINNING PLUS DEPOSIT GO FROM 52 QUID TO ZERO WITH NO MORE SCATTER BONUS OR DECENT WINS ANOTHER DEPOSIT AND SAME THING AGAIN.BAD RUN OR ARE THEY RESSETTING NUMERATOR WITH EACH STOP AND START DEFNITELY SOMETHING WRONG SOMEWHERE ALL OTHER CASINOS I PLAY ARE NOT HAVING THESE ISSUES JUST BLUESQUARE .FEEL VERY CHEATED BY THIS CASINO BE WARNED STAY AWAY

Hi runner,

It really does seem like the whole post is written in yelling (hope that's not the case). It is the first time I have heard of the issue to be honest, and I am not sure what would be the best way about it. I can assure that being part of the biggest UK's gambling group, such practices as resetting numerator are not even considered here.

Since you did have to reset the browser due to technical issues from our side, if you are interested, we could offer a partial refund. Please PM me if you want to discuss this further.

Kind regards,
Jelena
 
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