Bitstarz do not lock withdrawals anymore.

[oslopoker]

Can someone correct this in their review? Thank you

 

[oslopoker]

I spoke to support and they confirmed that under processing my withdrawal i could reverse my withdawal up to 24 hours (bank transfer withdrawal)
That is not what i signed up for.......

 

[Borgie]

@Casinomeister @pereblue @homerbert

 

[oslopoker]

Thank you.

 

[Playford7]

From oslo? Beautiful place btw.
They are not under the draconian UKGC rules are they? Thought it was only U.K. who had the dreaded reversal halted?..

 

[oslopoker]

Thank you,but i dont know what to answer ,i have never heard about the Draconian act.

 

[Playford7]

Thank you,but i dont know what to answer ,i have never heard about the Draconian act.

Sorry mate, in the U.K. reverse withdrawal is supposed to be banned by our gambling body.

I was just asking if it’s also banned where you reside and live.

 

[oslopoker]

Thank you for explaining , no its not banned here in Norway.

 

[Nate]

I spoke to support and they confirmed that under processing my withdrawal i could reverse my withdawal up to 24 hours (bank transfer withdrawal)
That is not what i signed up for.......

Have they processed your withdrawal faster in the past?

Is this something new that was implemented?

Nate

 

[mina1929]

But they pay so fast, I never even worried about locking withdrawals there

 

[oslopoker]

They payed me fast once through neteller,but cant use that option anymore, because of a technical siste on there side. They claim i have 2 neteller accounts. I have one and used the same for 10 years...14 hrs. now and it still say processing and i still have the recal option. Its obvious they want me to revers it..

 

[BitStarz]

Hi there,

We process in 10 minutes on average, but bank withdrawals are not processed by support but needs to be sent to another department, so it's a bit different.

I can guarantee you that it's not our intention to make you want to reverse it. If that was indeed the case, we wouldn't have a 10 minute average cashout time.

Now, if you are worried that you might reverse it. How about putting a wagering limit or loss limit on the account? You can also temporarily close your account until the withdrawal has been sent

Olle

 

[oslopoker]

Thank you Olle , but i will manage it this time also .

Btw,you are still one of my top 3 casinoes

 

[BitStarz]

Bare hygglig!

Hey, I'm not the guy to complain about a bronze medal in a competition of several thousand casinos. Thank you so much for that !

 

[oslopoker]

You deserved it !

 

[Playford7]

Fair play @BitStarz

nice to have a positive and active rep around.

 

[oslopoker]

I am sorry but 30 hrs and still pending and reversible...........not good enough!

 

[oslopoker]

 

[BitStarz]

Oslopoker,

My man, I've explained this both in PMs and here to you when it comes to bank withdrawals, they take a bit more time as they're not processed via regular support. If you used an e-wallet or crypto currency for example, you'd have your funds in minutes.

Now, when it comes to bank withdrawals, they need to be sent to the payments team for processing, so they do take longer time, and right now we have a backlog (which I mentioned to you in a PM)

Also, as I've pointed out, I know it sucks, and if you're worried about reversing the withdrawal, please set limits on your account or ask me/support to temporarily close it.

Olle

 

[Gaz237]

Bare hygglig!

Hey, I'm not the guy to complain about a bronze medal in a competition of several thousand casinos. Thank you so much for that !

You deserved it !

I am sorry but 30 hrs and still pending and reversible...........not good enough!

Don't give him the Bronze medal back.

 

[oslopoker]

I have now closed my account temporaly,didnt know that was possible.

so now i will relax and see the money popup in my bankaccount.

At last i can confirm that Olle explained everything above in his pm’s to me.

Thank you for your time explaining everything ! Dont worry about the bronze,its yours. ;-)

 

[Gaz237]

Hi there,

We process in 10 minutes on average, but bank withdrawals are not processed by support but needs to be sent to another department, so it's a bit different.
Now, if you are worried that you might reverse it. How about putting a wagering limit or loss limit on the account? You can also temporarily close your account until the withdrawal has been sent

Olle

I have now closed my account temporaly,didnt know that was possible.

so now i will relax and see the money popup in my bankaccount.

At last i can confirm that Olle explained everything above in his pm’s to me.

Thank you for your time explaining everything ! Dont worry about the bronze,its yours. ;-)

Bitstars advised you of that option in their first reply

 

[mina1929]

Well Bitstarz gets a Gold from me, because they have been pretty good and the best so far

Other casinos have been a headache lately.

 

[mina1929]

I have now closed my account temporaly,didnt know that was possible.

so now i will relax and see the money popup in my bankaccount.

At last i can confirm that Olle explained everything above in his pm’s to me.

Thank you for your time explaining everything ! Dont worry about the bronze,its yours. ;-)

At least you know they will pay you

 

[oslopoker]

That i knew was 100%. Its me that is the problem. Thats why i love casinoes that offers the option to lock my withdrawal.
Casumo-Louis told us that some of their customers was denied to lock their withdrawals. It happened to me and i know why ,because of my history of often reverse and loose it all. I am getting better, but it happens and make feel like an idiot.
What made me stop playing at Casumo, it still make me sad and angry...Is that they removed on purpose the lock option from,good,loyal customers because they had reversed their withdrawals and lost it..... Shame on you Casumo!