Bitstarz delayed my withdrawals waiting for a response from the game providers on a $6k win

mina888

Experienced Member
Joined
Feb 13, 2009
Location
Vancouver, Canada
The casino says they are waiting on the game providers to check because the win was x1400. I got the checks plus 5x symbol on a free spin feature. I have won $27k on the same spot at another casino 2 years ago without an issue or delay. Should I be concerned with the casino looking for excuses not to pay? I should also add while waiting I have reversed some of my winnings and have gone up to 10k in winnings. All in “pending” status.
 

asidea

®Why do they call it rush hour when nothing moves?
PABnonaccred
Joined
Apr 28, 2004
Location
UK
The casino says they are waiting on the game providers to check because the win was x1400. I got the checks plus 5x symbol on a free spin feature. I have won $27k on the same spot at another casino 2 years ago without an issue or delay. Should I be concerned with the casino looking for excuses not to pay? I should also add while waiting I have reversed some of my winnings and have gone up to 10k in winnings. All in “pending” status.
Congrats Mina..may i asks which casino?Break da bank again is one of my fav. slot, never could win at it.Hope you will get ur winnings soon with no further problems.
 

mina888

Experienced Member
Joined
Feb 13, 2009
Location
Vancouver, Canada
Congrats Mina..may i asks which casino?Break da bank again is one of my fav. slot, never could win at it.Hope you will get ur winnings soon with no further problems.
Thanks I took a screenshot. I’m new to Bitstarz and so far loving it. They are absolutely fast at paying out the first time I withdraw. This is now the second time so I got a it worried there. Overall I’m really happy with their layout and support is amazing. I got a personal msg from Olle welcoming me to VIP (As I’ve deposited a lot) and has been giving me bonuses here and there. I signed up there because it was accredited through here so my question really is if game providers are really checking to make sure this was a legit win or perhaps the casino wants to delay payment so it gets all reversed while waiting. I did win 2 weeks ago and withdraw but was stopped by verification team because I had to prove my deposit in the form of etransfer came from my account. They wouldn’t accept any statements from KOHO app so I just ended up reversing and losing it. I obviously learned my lesson and won’t be doing that but could this be the casinos tactic to get the winnings back?
 

Playford7

Meister Member
MM
Joined
Jul 10, 2016
Location
North east England
Thanks I took a screenshot. I’m new to Bitstarz and so far loving it. They are absolutely fast at paying out the first time I withdraw. This is now the second time so I got a it worried there. Overall I’m really happy with their layout and support is amazing. I got a personal msg from Olle welcoming me to VIP (As I’ve deposited a lot) and has been giving me bonuses here and there. I signed up there because it was accredited through here so my question really is if game providers are really checking to make sure this was a legit win or perhaps the casino wants to delay payment so it gets all reversed while waiting. I did win 2 weeks ago and withdraw but was stopped by verification team because I had to prove my deposit in the form of etransfer came from my account. They wouldn’t accept any statements from KOHO app so I just ended up reversing and losing it. I obviously learned my lesson and won’t be doing that but could this be the casinos tactic to get the winnings back?
It’s normal to check big wins at most casinos and this one isn’t a small clip joint.

reckon you will see your winnings when checks are done, massive well done and congratulations!!!
 

Bloatgoat

Disabled Account (contact Admin)
webby
Joined
Nov 29, 2017
Location
Somewhere
It was a sarcastic joke. The guy stated in his own post that he reversed a withdrawl earlier. This post is just a nervous do i get paid thread on not. Just be frigging patient on the verification and / or withdrawl proces. Geez.
 

Playford7

Meister Member
MM
Joined
Jul 10, 2016
Location
North east England
It was a sarcastic joke. The guy stated in his own post that he reversed a withdrawl earlier. This post is just a nervous do i get paid thread on not. Just be frigging patient on the verification and / or withdrawl proces. Geez.
Reported for being over sensitive...
 

Playford7

Meister Member
MM
Joined
Jul 10, 2016
Location
North east England
I do that too (with Paul's posts). But those reports don't seem to have any effect whatsoever.

I also fail in other things in life. Life's hard.

We all do that with Paul’s posts haha!..
 

mina888

Experienced Member
Joined
Feb 13, 2009
Location
Vancouver, Canada
It was a sarcastic joke. The guy stated in his own post that he reversed a withdrawl earlier. This post is just a nervous do i get paid thread on not. Just be frigging patient on the verification and / or withdrawl proces. Geez.
Chill out. I’m a girl not a guy and what really hurt your feeling? Be honest.
 

mina1929

Meister Member
Joined
Jun 13, 2015
Location
Universe
The casino says they are waiting on the game providers to check because the win was x1400. I got the checks plus 5x symbol on a free spin feature. I have won $27k on the same spot at another casino 2 years ago without an issue or delay. Should I be concerned with the casino looking for excuses not to pay? I should also add while waiting I have reversed some of my winnings and have gone up to 10k in winnings. All in “pending” status.
Hello there, another mina :)

Congrats on your winnings :thumbsup:
 

Robert Rabbit

Newbie member
Joined
Jun 21, 2020
Location
UK
The casino says they are waiting on the game providers to check because the win was x1400. I got the checks plus 5x symbol on a free spin feature. I have won $27k on the same spot at another casino 2 years ago without an issue or delay. Should I be concerned with the casino looking for excuses not to pay? I should also add while waiting I have reversed some of my winnings and have gone up to 10k in winnings. All in “pending” status.

I don't understand this - are the Casino saying that Big Wins are so rare that they have to check them with the game provider. £6k is a large win on I assume a 50p stake, but it is dwarfed in comparison to some others
 

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