Betrally Casino extort money from people

tubexc

Dormant account
Joined
Oct 2, 2015
Location
PORTUGAL
Hello and good day to you all !

Yesterday I registered this casino on the following link :
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What happened was that did not meet the said and began to increase the qualifying limit for the bonus.
The € 10 deposit announced were no longer sufficient and had risen to € 20.
As there had already my money they decided to steal more.
I think they should or refund me the money or Betrally site should be closed by court order. :(
 

interlog

Meister Member
webmeister
PABnonaccred
MM
Joined
Mar 29, 2015
Location
London
You should take this up with the affiliate site because it looks like their information is out of date. Nothing to do with the casino.

I also noticed that the affiliate site shows the free spins are on a game called "Aliens" when it is actually on "Go Bananas".

Always check the T's and C's of the casino before signing up and don't necessarily rely on other websites that may be out of date.
 

tubexc

Dormant account
Joined
Oct 2, 2015
Location
PORTUGAL
Dear interlog

To say that the minimum deposit is 10 €
they are leading people into error that this is enough to qualify for the bonus !
 

smokeeye

Full Member
Joined
Oct 10, 2012
Location
Norway
It is Netentcasino's (affiliate) fault for giving misinformation.

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Which says General Terms apply - Click "Show terms and conditions" on the lower left of the landing page.

Which says this:

General Terms and Conditions (applicable to all bonuses)
5.A minimum deposit of €20 (or currency equivalent) is required to claim any deposit bonus, unless stated otherwise in specific promotions terms and conditions.
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
To be fair, the affiliate site is correct, the minimum deposit IS €10 (see screenshot).

I can't see where that site mentions the minimum for a bonus - but it is clearly stated in the promotion T&Cs on the casino site.

Sorry, but player is in the wrong here.
 

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smokeeye

Full Member
Joined
Oct 10, 2012
Location
Norway
You're absolutely correct KK. For some reason I associated the min. deposit written on the aff page as the min. for claiming the bonus.

My bad. :oops:
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Its clearly written min depo 20, Albeit on the affiliate site its sais min deposit on the site is £10, Would not of hurt to put min depoist for bomus 20 but betrally does say this on there site,
 

tubexc

Dormant account
Joined
Oct 2, 2015
Location
PORTUGAL
:(

Thanks you all for your support, but i think that my case will fall on the list of forgetting the T&C microscopic, deceptive and very long that nobody reads!!!
 
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