After i got a promo mail from bet365 for a 150% Helloween Casino-Bonus i deposited 50,- and wrote the Bonuscode ("ZOMBIE") in the promotional-code-field.
But i didn´t get the promised bonus (75,-). After losing my deposit i asked at the chat, when i will get the bonus. But the only the chat-agent said was "I´m sorry, we are not able to pay a bonus afterwards, only at depositing or transfer to the casino." And he claimed they don´t have technical problems.
After this it should be said that it´s better not to believe the promises of bet365 anymore. I´m a customer (sports-betting and sometimes casino) for years and very disappointed with this behaviour.
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But i didn´t get the promised bonus (75,-). After losing my deposit i asked at the chat, when i will get the bonus. But the only the chat-agent said was "I´m sorry, we are not able to pay a bonus afterwards, only at depositing or transfer to the casino." And he claimed they don´t have technical problems.
After this it should be said that it´s better not to believe the promises of bet365 anymore. I´m a customer (sports-betting and sometimes casino) for years and very disappointed with this behaviour.
See Related Threads:
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