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Bet at verification

Discussion in 'Online Casinos' started by Oriel, May 12, 2016.

    May 12, 2016
  1. Oriel

    Oriel Full Member

    Occupation:
    Personal!
    Location:
    Uk
    I played through by first deposit and welcome bonus at bet at. Would now like to make a withdrawal. No withdrawals can be requested until they have verified ID docs. Fair enough. Sent my ID docs over via email on Tuesday and got a response saying they would be in contact within 24 hours. It says on their site that ID docs may take 5 days to be processed- really!? I emailed them asking if they could confirm I had sent the correct docs in and if the photos were all ok. No response. Seems to be taking a long time and no facility to withdraw the money even into a pending status!
     
  2. May 12, 2016
  3. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Bet-AT is usually super quick.

    PM Karl (Casino Manager), username CM_Betat or Jorge, username: Betat, they will surely sort if out for you very quickly.
     
  4. May 12, 2016
  5. Oriel

    Oriel Full Member

    Occupation:
    Personal!
    Location:
    Uk
    I have messaged the CM a couple of hours ago but now the whole betat site is down!! What the heck is going on?
     
  6. May 12, 2016
  7. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Working fine at my end, just finished a session as i type this.

    Hope you get it sorted soon! Nothing worse waiting to withdraw and get the dosh.
     
  8. May 12, 2016
  9. Oriel

    Oriel Full Member

    Occupation:
    Personal!
    Location:
    Uk
    Nope UK site is definately down- tried on multiple devices on and off wifi. Really cheesed off!!
     

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