Baptism by Fire - success Bet-at.eu - giving it a try

[dionysus]

should I sign up, or ill negate any SUB which might come later?

 

[kvbrock82]

should I sign up, or ill negate any SUB which might come later?

Hi Dionysus,

We are currently under maintenance so you wont be able to sign up right now, however you can proceed as soon as we are back up and ready to go.

If you like, we can even set up a personal package for you which will suit your style of play in order for you to get the most out of your time with us.

Get us(or me personally) on chat when you do so and we'll throw in some funds for you to see whats on offer and even recommend one of the bonus packages available for you

Thanks,
Karl

 

[xxshepxx]

Never had any problems at bet-at before.

Probably getting the errors due to increased traffic

A lot of MGS casino's with nd bonuses get it from time to time.

 

[Sovietsky]

They are online again but I have the same problems though.
Takes time to log in ,time to start a game and after a few spins I get error.

 

[Igor82]

What's been going on...

Hi everyone,

Apologies on not reaching out earlier - I've spent the night at the server rooms. So, what happened?

We simultaneously did a launch campaign offering hefty NDB's, an on-line media paid campaign and - the baptism had started. As an operator of MGS, they allocate the bandwidth and server capacity based on our usual traffic flow with predefined spike allocation - the traffic flow coming from our casino ID has went up 60-fold last night and the allocated servers and bandwidth simply hadn't kept up.

Increase in balance calls and failed user calls (what you see as Error 2) have loaded the site and front end servers also causing a terrible experience. We've learned a lesson the hard way that there is a such a thing as "too much marketing" unfortunately and I'd really like to apologise to all users that have wasted their Friday night trying to play the games.

We've expanded the front-end capacity and MGS is increasing the balancers which also entails some tinkering with security and databases so unfortunately as its not a "switch" I'm keeping the site in maintenance mode until we complete a hefty stress test and ensure we can take the increased load without any debilitation to end user experience.


So what now? Everyone that has logged in on Friday will get welcome back NDB pack - any depositing players from the night will have individually been contacted about additional real money comps. I'm really sorry that anyone who looked forward to trying a new casino out had to waste your Friday on this and everyone new that is waiting for baptism to take its course before they choose to sign up or not, please give us a day to get our IT infrastructure expanded to service you seamlessly. I expect another 12 hours to 24 hours of set up and stress testing at which point we'll open doors again.

Anyone feeling particularly wronged, please drop me a message on here and I'll ensure those feelings don't harbour with you for long. Again, I'm very sorry for the mishap - out of all things, the traffic itself beat us, however I'm fairly certain it will not be happening agian :/

I wish you all a very pleasant weekend.

Igor

 

[vinylweatherman]

Hi everyone,

Apologies on not reaching out earlier - I've spent the night at the server rooms. So, what happened?

We simultaneously did a launch campaign offering hefty NDB's, an on-line media paid campaign and - the baptism had started. As an operator of MGS, they allocate the bandwidth and server capacity based on our usual traffic flow with predefined spike allocation - the traffic flow coming from our casino ID has went up 60-fold last night and the allocated servers and bandwidth simply hadn't kept up.

Increase in balance calls and failed user calls (what you see as Error 2) have loaded the site and front end servers also causing a terrible experience. We've learned a lesson the hard way that there is a such a thing as "too much marketing" unfortunately and I'd really like to apologise to all users that have wasted their Friday night trying to play the games.

We've expanded the front-end capacity and MGS is increasing the balancers which also entails some tinkering with security and databases so unfortunately as its not a "switch" I'm keeping the site in maintenance mode until we complete a hefty stress test and ensure we can take the increased load without any debilitation to end user experience.


So what now? Everyone that has logged in on Friday will get welcome back NDB pack - any depositing players from the night will have individually been contacted about additional real money comps. I'm really sorry that anyone who looked forward to trying a new casino out had to waste your Friday on this and everyone new that is waiting for baptism to take its course before they choose to sign up or not, please give us a day to get our IT infrastructure expanded to service you seamlessly. I expect another 12 hours to 24 hours of set up and stress testing at which point we'll open doors again.

Anyone feeling particularly wronged, please drop me a message on here and I'll ensure those feelings don't harbour with you for long. Again, I'm very sorry for the mishap - out of all things, the traffic itself beat us, however I'm fairly certain it will not be happening agian :/

I wish you all a very pleasant weekend.

Igor

This is the first time I have ever heard a concrete explanation for all these "casino error x" issues that afflict gaming sessions from time to time. It seems that MGS is throttling the bandwidth with limits based on past traffic. It makes a change from always being told to "contact your ISP", "switch off your anti virus" or other such BS that is the usual result of such a query.

I had always thought it to be a bandwidth or capacity issue at "their end", rather than with my ISP or computer.

I am going to presume that the infernal problem of "server lag" on those Microgaming tournaments has a similar cause, throttling at "their end" (Microgaming), rather than my PC or ISP.

Rather than hit the customers of operators who have mounted a good marketing campaign, or the players of an MPV that has proven to be "too popular", Microgaming should invest in more capacity across the board, and a dynamic system in place to cope with such spikes before customers suffer a frustrating experience, and perhaps consider the casino they tried as a "dud".

 

[Nifty29]

This is the first time I have ever heard a concrete explanation for all these "casino error x" issues that afflict gaming sessions from time to time. It seems that MGS is throttling the bandwidth with limits based on past traffic. It makes a change from always being told to "contact your ISP", "switch off your anti virus" or other such BS that is the usual result of such a query.

I had always thought it to be a bandwidth or capacity issue at "their end", rather than with my ISP or computer.

I am going to presume that the infernal problem of "server lag" on those Microgaming tournaments has a similar cause, throttling at "their end" (Microgaming), rather than my PC or ISP.

Rather than hit the customers of operators who have mounted a good marketing campaign, or the players of an MPV that has proven to be "too popular", Microgaming should invest in more capacity across the board, and a dynamic system in place to cope with such spikes before customers suffer a frustrating experience, and perhaps consider the casino they tried as a "dud".

Not sure where you've been vinyl.

I knew this stuff ages ago.....?

 

[PaaskeDenmark]

Not sure where you've been vinyl.

I knew this stuff ages ago.....?

Let's have a song boys axeman:



Scream and Shout Bring the Action

Intro:
When you hear this in the club
You're gonna turn this shit up
You're gonna turn this shit up
You're gonna turn this shit up
When we up in the Casinomeister club
All eyes on us
All eyes on us
All eyes on us
See the boys in the Casinomeister club
They watchin' us
They watchin' us
They watchin' us
Everybody in the Casinomeister club
All eyes on us
All eyes on us
All eyes on us

[Hook]
I wanna scream and shout and let it all out
And scream and shout and let it out
We sayin', "Ohh, wee ohh, wee oh wee oh"
We sayin', "Ohh, wee ohh, wee oh wee oh"
I wanna scream and shout and let it all out
And scream and shout and let it out
We sayin', "Ohh, wee ohh, wee oh wee oh"
You are now-now rockin' with Vinylweatherman & Nifty29, bitch


Just to keep thread to topic. Just want to say big thanks to Karl for all the information and very kind offering. Lot of other Casinos could learn from this. I think I have found a new competitor for 32RED which I am happy about. Let the journey begin :notworthy

 

[vinny187666]

I also got an email with 25 euro no deposit, was having a great time, even had it up to 100 when the error 2's and then the maintainence struck. Looking good apart from that so far! Any plans for a downloadable version?

 

[Nifty29]

Nice lyrics Paaske.

I thought it was going to be a song though?

All I heard was a cacophony of amplified intestinal sounds made by a talentless git and a class one dumbass.

 

[Andy Walker]

I would say this is ideal music to dance around your handbags to.

 

[PaaskeDenmark]

Nice lyrics Paaske.

I thought it was going to be a song though?

All I heard was a cacophony of amplified intestinal sounds made by a talentless git and a class one dumbass.

I did think I should do my own version of it. But though I would spare you guys and leave it with the text

 

[vinylweatherman]

Not sure where you've been vinyl.

I knew this stuff ages ago.....?

I knew, but it's nice to have it admitted in writing by a Microgaming casino rep. It makes it a bit easier to put pressure on MGS to do something about it.

The BIGGEST problem is with the MPV tournaments, where "server lag" isn't merely an annoyance, it can cripple a players' ability to get a fair chance at the top prize. Whenever the complaints have been made over tournaments, the response has always been that the problem is with the user's kit or their internet connection.

Often, the reply starts with "you are the first/only player to report this problem", which is followed by suggestions like turning off firewalls and anti-virus software, or even complain to the ISP (who in turn will blame the website or server hosting the game).

At least now this finding can be quoted back to casinos who try to pass the buck over such problems.

With MPV, it had reached the stage where some players were accused of cheating, and the casinos deliberately turning a blind eye.

It now seems likely that the choice of skin for a particular MPV event is what makes the difference, with these successful players having found the least laggy skin. This could either be a very large operator with plenty of bandwidth from MGS, or a casino so "niche" that what little bandwidth it has is so underutilised that there is plenty left for MPV.

MPV doesn't tend to generate "casino error x", but just boots one off the MPV server altogether.

 

[PaaskeDenmark]

Hope Casino is up running soon come on Karl I am craving to play my free money

 

[vinny187666]

It just came back up for me

 

[Andy Walker]

I knew, but it's nice to have it admitted in writing by a Microgaming casino rep. It makes it a bit easier to put pressure on MGS to do something about it.

The BIGGEST problem is with the MPV tournaments, where "server lag" isn't merely an annoyance, it can cripple a players' ability to get a fair chance at the top prize. Whenever the complaints have been made over tournaments, the response has always been that the problem is with the user's kit or their internet connection.

Often, the reply starts with "you are the first/only player to report this problem", which is followed by suggestions like turning off firewalls and anti-virus software, or even complain to the ISP (who in turn will blame the website or server hosting the game).

At least now this finding can be quoted back to casinos who try to pass the buck over such problems.

With MPV, it had reached the stage where some players were accused of cheating, and the casinos deliberately turning a blind eye.

It now seems likely that the choice of skin for a particular MPV event is what makes the difference, with these successful players having found the least laggy skin. This could either be a very large operator with plenty of bandwidth from MGS, or a casino so "niche" that what little bandwidth it has is so underutilised that there is plenty left for MPV.

MPV doesn't tend to generate "casino error x", but just boots one off the MPV server altogether.

For any of you that have issues with a game that requires customer support that then say turn the firewall or antivirus off or change port settings don't accept it, refuse it blank point tell them to fix the usual suspects at their end, dropping even the rudimentary firewall that comes with the main operating system used of present is crazy, it's like inviting a knife wielding maniac to the gate of your home and to disable anti virus is akin to opening the door to your bedroom whilst asleep, there are people out there that will with these measures disabled obtain your funds with a TRTP of zero.

I think that's what I meant

 

[dionysus]

it's back up

 

[dionysus]

thanks, had a bit of fun on the 25

fyi, the game ran like molasses though

 

[PaaskeDenmark]

thanks, had a bit of fun on the 25

fyi, the game ran like molasses though

Yeah nightmare playing IM - Immortal Romance .... thinking I'm getting wild desire every spin nice its up running seems like it's slowly getting better same is my balance

 

[vinny187666]

Error 2 popped up again 3x for me since it's been back up
EDIT: I can live with it, dont go down for 24 hrs again! lol

 

[LaHutti]

Error 2 every 2 spins. Apparently still not fixed. What a nightmare.

 

[Andy Walker]

Error 2 every 2 spins. Apparently still not fixed. What a nightmare.

For those of you playing a game in flash player expect this nonsense through the weekend, though not that any admissions are forthcoming adobe have accidentally dropped the ball again.

Trust me I am a sweater man

 

[PaaskeDenmark]

Error 2 every 2 spins. Apparently still not fixed. What a nightmare.

Agree getting bit of them as well now. Though not every 2 spins

 

[Greigssy]

Where is all the £25 coming from?
Is this a nd bonus, sub or a CM exclusive bonus?

 

[peezo13]

Agree getting bit of them as well now. Though not every 2 spins

Getting it very frequently to