Baptism by Fire - success Bet-at.eu - giving it a try

well that was weird, reels were spinning on leagues of fortune, error 2 popped up, my balance at the bottom left on the machine went to 96 from 32, but the 2 balances at top right stayed at 32, i reload the game and all 3 are back to 32 ;( shattered! Probably should have waited until this was cleared up lol, but meh, was free chip!

EDIT: similar thing just happened again, no error 2 this time though. I had 8euro or so, i won 50 odd in free spins, but my balance at bottom left showed 145
what the 1.jpg

then once games were done it changed to the correct amount of 60 euro
what the 2.jpg

I'm not saying that I got wrong amount. The higher numbers that showed at the bottom left were wrong both times, I got the lower, correct, amount. Is just strange and disconcerting to see balance shoot up then back down again lol



THIRD EDIT LOL!
it happened again, this time it looks like it was maybe something to do with coin size? i didnt change bets but my balance doubled then went back to normal this time. that doesnt make sense either actually, there is no 1/2 cent coin lmao!

here is where it doubled
again1.jpg


then it changed back once i clicked spin again (and got free games ;) )

again2.jpg

oops it didnt double exactly, i should learn to math!
 
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so this no deposit promo, max cashout only 25 euro with 70x playthrough, pretty brutal! 24hrs of downtime, then more issues, no live help online? free chip is a free chip i spose, not going to draw me away from 32red at this rate though sorry to say

dont want to seem all negative though, i like the way you handled another player on this forum, and the games (when they work) have been paying pretty good for me

error 2 is still/again constantly happening, just painful
 
I appreciate the 25 ndb, but I must say that the games are lagging terribly - it takes ages before a spin is completed. I've used Chrome and Firefox, no difference. And yes, the error 2 message has popped up a few times too. But as long as there is smooth game play, I don't mind too much.

Please fix this! Thanks!
 
update

Hi All,

I'll answer individual queries on various items soonish - expect error 2's top crop up for some, but not in such a drastic format. We are working on it but it's not a straight forward solution and as much as id like to take the site down until its 100% it also isn't ideal to keep it down for 24 hours at the time.

Vynil, once this passes I'd like to reply in regard to MGS comments on the bandwidth throttle - it's not as grievous as I may have represented it :) The spike expectancies are dynamic however up to reasonable limit, this kind of bandwidth spike (increasing traffic 50 and 60 fold) was engineered by us and frankly its not MGS to blame, its us. That said, you're not incorrect - the majority of the "check with your ISP" responses really aren't due to the player's ISP. It's just a common operator approach as by the time its 'checked' any bugs would have been resolved. This case is very different to that however.

Vinny, The balance that showing in the game environment screen is there to help with games that only have the chip count option. Some players do not appreciate not seeing their real money balance when having the game open full screen. As such, we added the balance that updates every 10 seconds or so allowing players to keep an eye on their money irrelevant of whether the in-game window is chip based or money based. In game window will always be the most precise one as it updates with every single spin, rather than time based.

**

We're still working on the error-2 and I wouldn't expect everything to run smoothly right away but we're sincerely on it 24/7 internally and with MGS and will bring it to normal.
 
Well hope its working tonight :) been trying to sign up, deposit and play last couple of nights after work, but site has been down :cool:
anyways thanks for coming on here and give us updates:thumbsup:
 
you missed the point, the one on the game itself, not the bonus counter or the top right. twice(sry 3x, i only managed to get shot of it twice) it changed to a larger amount than i had in my balance then next spin changed back down, not just that one updated faster, but the one in the game showed a completely wrong (higher) figure. very next spin it went back to being correct

look at the tennis one. at 11.29 am the bottom left balance (in the game) is saying i have 140 odd dollars, when it should be like 51. then next shot at 11.30am it says 60 again? where did 140 come from?



here is my game history for the relevant time on centre court, there is no 140 anywhere.

You do not have permission to view link Log in or register now.
 
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Hi All,

I'll answer individual queries on various items soonish - expect error 2's top crop up for some, but not in such a drastic format. We are working on it but it's not a straight forward solution and as much as id like to take the site down until its 100% it also isn't ideal to keep it down for 24 hours at the time.

Vynil, once this passes I'd like to reply in regard to MGS comments on the bandwidth throttle - it's not as grievous as I may have represented it :) The spike expectancies are dynamic however up to reasonable limit, this kind of bandwidth spike (increasing traffic 50 and 60 fold) was engineered by us and frankly its not MGS to blame, its us. That said, you're not incorrect - the majority of the "check with your ISP" responses really aren't due to the player's ISP. It's just a common operator approach as by the time its 'checked' any bugs would have been resolved. This case is very different to that however.

Vinny, The balance that showing in the game environment screen is there to help with games that only have the chip count option. Some players do not appreciate not seeing their real money balance when having the game open full screen. As such, we added the balance that updates every 10 seconds or so allowing players to keep an eye on their money irrelevant of whether the in-game window is chip based or money based. In game window will always be the most precise one as it updates with every single spin, rather than time based.



**

We're still working on the error-2 and I wouldn't expect everything to run smoothly right away but we're sincerely on it 24/7 internally and with MGS and will bring it to normal.

just tryed to register but it just came up server error and the main took a good couple of minutes to load
 
Maintenance

Guys, I have to take the site back offline. We increased server capacity, got the increase in band-with but we're still getting complaints from a good percentage of customers. Everyone will be compensated accordingly so i wouldn't worry about NDB's but we need to get everyone's experience top notch.

Don't let this completely put you off - whatever tech shortcomings we've experienced, we are going to provide a fair compensation once things are ironed out. I know its frustrating and you expect and deserve better. We'll reciprocate in kind - I just need a little bit of patience to let us get things back on track.

Any issues that are related to your game play or such , raise them to support so we can keep a track of who to compensate and resolve accordingly.


Igor
 
Guys, I have to take the site back offline. We increased server capacity, got the increase in band-with but we're still getting complaints from a good percentage of customers. Everyone will be compensated accordingly so i wouldn't worry about NDB's but we need to get everyone's experience top notch.

Don't let this completely put you off - whatever tech shortcomings we've experienced, we are going to provide a fair compensation once things are ironed out. I know its frustrating and you expect and deserve better. We'll reciprocate in kind - I just need a little bit of patience to let us get things back on track.

Any issues that are related to your game play or such , raise them to support so we can keep a track of who to compensate and resolve accordingly.


Igor

hello bet @ eu ive singed up for your casino today , tried making 3 deposits of 300not one have worked internal server error ive re clicked it serval times & everytime the same problem . doesnt seem to be loading quickly at all , perhaps you can look into it please , i can send userrname if required ? ? ? yep your site is down now )
 
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hello bet @ eu ive singed up for your casino today , tried making 3 deposits of 300not one have worked internal server error ive re clicked it serval times & everytime the same problem . doesnt seem to be loading quickly at all , perhaps you can look into it please , i can send userrname if required ? ? ?

It is all connected the same issue- front end overload. It started as MGS bandwidth, but now that that's been resolved, our front end needs to keep up. Please send the case to support@bet-at.eu until we get the hardware in order and ensure the experience is smooth.
 
It is all connected the same issue- front end overload. It started as MGS bandwidth, but now that that's been resolved, our front end needs to keep up. Please send the case to support@bet-at.eu until we get the hardware in order and ensure the experience is smooth.

hi . e mail sent could you let me know when your running correctly ,many thx
 
Hi PNEFOREVER2,

We are undergoing maintenance and have disabled login for players to limit potential problems and freeze gameplay until the problem is solved, hence why you are most likely experiencing issues with your account. We're really sorry about this but unfortunately its the best way to handle the situation at the moment when taking into consideration the of influx of players trying to access the site and the inevitable poor experience which ensues because of excessive lag.

We will keep everyone up to speed on the progress and will certainly notify all players once we are live again.

Regards,
Karl
 
Hi PNEFOREVER2,

We are undergoing maintenance and have disabled login for players to limit potential problems and freeze gameplay until the problem is solved, hence why you are most likely experiencing issues with your account. We're really sorry about this but unfortunately its the best way to handle the situation at the moment when taking into consideration the of influx of players trying to access the site and the inevitable poor experience which ensues because of excessive lag.

We will keep everyone up to speed on the progress and will certainly notify all players once we are live again.

Regards,
Karl

hi karl would you please update this thread when your good to go as such ive tried a few things today havnt been able to deposit yet alone play )
 
« MODx Parse Error »

MODx encountered the following error while attempting to parse the requested resource:
« PHP Parse Error »

PHP error debug
Error: SoapClient::__doRequest(): php_network_getaddresses: getaddrinfo failed: No address associated with hostname
Error type/ Nr.: Warning - 2
File: /var/www/vhosts/bet-at.eu/main_site/includes/obulus/main.inc.php
Line: 539
Line 539 source: $result = $this->client->__soapCall(__FUNCTION__, array('parameters' => $param));

Parser timing
MySQL: 0.0054 s (7 Requests)
PHP: 0.5064 s
Total: 0.5118 s

Getting that now, upon visiting the bet-at.eu page.
 
Why not stay calm and wait now until they are 100% ready? Karl and Igor will contact everyone or and write in this thread when it's working proper. If everyone keeps trying to log in is not gonna make it any easier for them. Give them some time now to resolve :thumbsup:
 
Why not stay calm and wait now until they are 100% ready? Karl and Igor will contact everyone or and write in this thread when it's working proper. If everyone keeps trying to log in is not gonna make it any easier for them. Give them some time now to resolve :thumbsup:

Really, thank you.

Working on it with MGS, with platform providers, expanding hardware and sorting databases - we tried rushing it last night and it didn't fair well - if you can please be a little patient none of the free chips will expire and everyone will be well compensated.

We just never expected this level of traffic to come flowing in simultaneously. Not long now, testing a few things out with the new equipment. Everyone's freebies and comps are safe I promise :) In the end it'll work out to your benefit, but we need to be solid this time.
 
Ive been trying to deposit now for 6 hours but I keep getting server errors at different stages in the cashier.
The whole website seems to be running very slow.Im using IE is this the cause?

I dont think this has anything to do with the "error 2" faults as mentioned by others or has it?
 
Ive been trying to deposit now for 6 hours but I keep getting server errors at different stages in the cashier.
The whole website seems to be running very slow.Im using IE is this the cause?

I dont think this has anything to do with the "error 2" faults as mentioned by others or has it?

I don't understand Greigssy. If you read back just a few posts you will see that the site is not up right now.
I'm sure they will let you know when it's back because I'm sure they want your money. :D
Just relax ;)
 

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