Ive been trying to deposit now for 6 hours but I keep getting server errors at different stages in the cashier.
The whole website seems to be running very slow.Im using IE is this the cause?
I dont think this has anything to do with the "error 2" faults as mentioned by others or has it?
Hi Geigssy, sorry you've had difficulties. If you read through the thread it's all linked to the same traffic overflow.
A note for you and all other players posting individual issues here: it is MUCH more effective to raise these issues to support than to raise them here. Even if you just come on chat - it may be a disconnected issue to this overall downtime (unlikely). Also, raising an issue via e-mail will allow us to forward it to the relevant department if there is need.
At this point in time we re-opened doors just to see how the traffic behaves. We are still pending some answers from MGS on a few things that seemed resolved, but in reality aren't, and the local servers have had upgrades overnight which will have its own kinks and difficulties. We have been forced to do this ad-hoc on a live environment due to the overflow of customers coming - and do it over the weekend which makes it hard to reach out to some third party providers relevant departments.
Tomorrow morning when its a full working day for every third party provider we have we can do things with more impact but for now the site is back on line and being monitored cautiously. Erros appeared across the board due to new connections to the databases etc. due to rapid hardware upgrade.
I'm sorry to say its really not a stable environment at the moment to enjoy your experience which is why we didn't officially send out anything to say we are back on-line and ready to take the brunt of the traffic.
PM me your username so I can ensure you are compensated for the poor deposit experience and to let you know when we are ready and all the new hardware is tested out well.
Thanks for understanding.