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any news on the indio casino ?

Discussion in 'Online Casino and Poker Complaints - old section' started by kennse, Mar 5, 2004.

  1. kennse

    kennse Dormant account

    indio casino - and the moral there !!!

    the indio casino have owed my money for 7 months now - i am pissed about this, offcause.

    today i got in contakt with them on-line.

    they explained to me that the reason why they dont pay me and other players is that the are building up new software - and have done so for the last 4 months - so nobody have seen a cent from their withdrawl at the indio casino in now 4 months - and how long it will be before they are finish - nobody knows

    i find this extremely bad buisness morals that you stop pay players - and let them wait for 4 month or longer ( in my case) -

    and the question still remain - will we players ever get paid from this - "sorry we are to bussy to pay you players " casino.

    sincerely

    kennse
     
  2. kniepm

    kniepm Dormant account

    So I guess the guy who usually handles the pay outs is now writing code for the casino?
     
  3. jetset

    jetset Ueber Meister CAG

    LOL! Another feeble excuse for not paying their obligations.

    This outfit has been on the Caution list for months, and I think was a Futurebet licensee. I think Bryan is already on their cases through the software provider.
     
  4. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Indio Casino was shut down by Futurebet this past week. I should find out by early next week how payments will be dealt with. Hang tight. :D
     
  5. kennse

    kennse Dormant account

    hi

    since the indio casino owe me money , and have done so for over7 months , i am doing what i can to recive what is mine . so far with no luck.

    i write them e-mails on a dayly basis - never get no answer
    i contackt their on-line service. sometimes i get trugh - but is always tell me to write e-mails to the account man. - he never answer back !!

    now how ever it is impossible to log-in at indio casino, impossilbe to get trugh on-line. - the page have vanished from the web.

    my question is : is it possible for a casino to vanish completly form the web. - leaveing all their players without a trace off who they ever was? or where to find them ?

    such people are probably gonna open a new casino on web - and repeat history.

    sincerely

    kennse

    also thanks to bryan for careing
     
  6. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Futurebet shut them (Indio Casino) down last week. I'm still awaiting word from Futurebet's CEO on what their plans are for taking care of the screwed over players. There are a number of them to include you.

    Hang tight. I expect to hear something from them very soon.
     
  7. doc4978

    doc4978 Dormant account

    Indio casino are still in business

    Indio casino are still online...I just visited the site

    what exactly is going on with this casino?
     
  8. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    I've been riding Futurebet pretty hard on this one, because there are a lot of complaints on Indio. This came in from Futurebet's CEO on Wednesday:

    Bryan

    Indio website is live but the games and cashier section are not live, so
    players are able to deposit or play. Please have any of
    Indio's players contact This email is not visible to you. and we will make arrangements
    for payout.

    Thanks once again...


    If you email their player support, please copy me on. I will be forwarding the complaints submitted via "pitch a bitch" as well.
     
  9. doc4978

    doc4978 Dormant account

    I emailed help@playersupport and received a mail saying please email This email is not visible to you.....still no reply as yet
     
  10. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Thanks for the update.

    First thing Monday morning, Futurebet and I are going to start playing hardball. Enough is enough.
     
  11. bandura

    bandura Dormant account

    Indio

    Hi
    I also emailed as requested but have not yet had a reply
     
  12. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    This just in:

    Hi Bryan,
    Just to let you know we have made a deal with Indio; all pending withdrawals will be paid out by Indio by May 15th or sooner.

    Sincerely,

    Diane
    Player Support
     
  13. bandura

    bandura Dormant account

    indio reply

    Hi
    I have just received an email reply saying that all pending withdrawals will be paid by 15th May latest.
     
  14. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

  15. Dirk Diggler

    Dirk Diggler Dormant account

    Just received this from Lushen Pillay at Indio:-

    Dear Steve

    As of April 6th 2004, Indio Casino will no longer be operating software
    by Futurebet Systems/Worldwide Support. All your questions and queries
    can be directed to me, This email is not visible to you. and any cashier related
    queries should be directed to Jeff Hurley, e-mail : This email is not visible to you.

    Should you experience and difficulties in resolving your query with
    Jeff, please do not hesitate to contact me.

    Best Personal Regards,
    Lushen Pillay
    This email is not visible to you.
    You must register/login in order to see the link.


    Hmm - looks like it's back in Futurebet's hands. I'll email Jeff to see what he's got to say.
     
  16. jetset

    jetset Ueber Meister CAG

    We have emailed the following to Lushen Pillay (we are pretty sure we know where these guys are physically located btw)

    Good day. We believe that Indio Casino left the Futurebet software stable on April 6 2004 and that you are advising all owed players to contact Futurebet instead of yourselves. We have been following the Indio Casino-Futurebet story for some time and would like to ask you, please:

    1) Is Indio Casino to remain in operation and if so what gambling software will you be using in the future?

    2) Are you prepared to comment on why you have dropped Futurebet as a software provider?

    3) Referring owed players to Futurebet for satisfaction would seem to indicate that you have made an arrangement for them to be looked after by Futurebet / Jeff Hurley. Can you say whether such an arrangement is in force, whether there are any deadlines attached and what players are covered by the arrangement?

    We would appreciate a response at your earliest convenience.

    Regards

    Brian Cullingworth
    InfoPowa News
     
  17. Dirk Diggler

    Dirk Diggler Dormant account

    Just received this from Jeff Hurley at Futurebet:

    Steve,

    I apologize for your experience with Indio Gaming. Unfortunately, Indio Gaming will not be operating Futurebet software any longer. Any of Indio's pending withdrawals will now be taken over by You must register/login in order to see the link.. Please go to You must register/login in order to see the link. and create an account, once this is done, email me your username and I will transfer your account balance to your new account. However, in order to make a withdrawal you must wager your balance 10x. Example, if your balance was $100 you must wager $1000. This can be wagered in the sportsbook or any casino game. I understand this is frustrating for you and would like to give you an additional 10% bonus on your balance transferred. If you have any problems please contact me immediately.

    Thanks,
    Jeff


    Considering they owe me $989 this isn't particularly appealing - anyone else had anything different?
     
  18. m249a

    m249a Dormant account

    You have to be sh*^ing me!!! Dear sir, we owe you money, we however need you to wager that money we owe you so we can find another reason not to pay you. Thank you for understanding, of course if we can find another way to screw you we will let you know. :)
     
  19. jetset

    jetset Ueber Meister CAG

    M249A just about sums this up in his post above, and it is scandalous imo. This player has been jerked arouind for 7 months or more by these lowlifes at Indio, Playersupport and Futurebet (who btw not long ago told everyone they had made arrangements for payment by Indio.

    The new place they want players to sign iup at is, if memory serves me right a general site where many, many originally Futurebet casinos now re-route and is presumably their dumping ground for dead casinos.

    This is truly disgusting and immoral behaviour and it needs to be broadcast far and wide to protect other players.
     
  20. jetset

    jetset Ueber Meister CAG

    And btw Lushen Pillay at Indio hasn't bothered to respond yet either...and as there have been no bouncebacks, those guys are probably deliberately ignoring us too.
     

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