I played pretty large at Aladdins gold casino for some months ago. At some point I was down a large amount, but after some new deposits I finally won some decent amounts and made some withdrawal requests. Still down 8k$ ( + 1.4k$)
Aladdin's Gold (Club World Casinos) have without any kind of notice deducted 1.4k$ from the pending withdrawals.
The reason? Fees for previous deposits!?
I had already lost over 25 deposits in a row but it wasn't enough so they patiently waited for me to make a cash out so they could add a 1.4k$ fee for deposits aswell...
Is this really acceptable for an accredited casino?
I mean, what would have happened if I have requested 1300$ in winnings?
Would they perhaps have asked me to deposit another 100$ so it could cover their costs? ;P
Is it standard procedure that Club World casinos are accumulating fees for deposits? Or did they do it just for me?
I mean I have never ever experienced transaction fees for neteller on any other online casino... I think the fees are a joke and I don't recommend any player to play here.
(I have been depositing and withdrawing with neteller where the deposits are processed automatically by the software and neteller. Aladdins Gold are also additionally deducting 30$ for each withdrawal I have made)
17. We reserve the right to process any withdrawals from casino accounts via the method(s) used to fund the account wherever possible. In addition, we also reserve the right to deduct any processing costs associated with the account from the value of the payment.
FWIW, the OP did not file a PAB on this issue.