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Aladdins Gold (Club World Casinos) accumulating large fees for your withdrawal

Discussion in 'Casino Complaints - Non-Bonus Issues' started by froosh, Nov 10, 2009.

    Nov 10, 2009
  1. froosh

    froosh Dormant account PABaccred

    Occupation:
    marketing
    Location:
    Sweden
    thanks..
     
    Last edited: Nov 10, 2009
  2. Nov 10, 2009
  3. CURTSONLYLOVE10

    CURTSONLYLOVE10 Experienced Member

    Occupation:
    SELF EMPLOYED
    Location:
    NEW YORK
    never heard of that before...u need to get a rep real fast....to answer ur questions real quick
     
  4. Nov 10, 2009
  5. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    I am flabbergasted. I suppose they are relying on this term in their Terms of Use:

    I suggest you stop posting on this issue immediately, read the Pitch A Bitch guidelines http://www.casinomeister.com/problems.php.

    First step is to contact their rep http://www.casinomeister.com/forums/members/clubworld.html.

    Good luck in resolving your issue. It hardly seems fair (a new requirement for CM Accreditation) to apply this term retroactively to the entire history of your account.

    Please don't post further as it can hurt your chances for a resolution or Maxd even taking your PAB, if it becomes necessary.
     
  6. Nov 10, 2009
  7. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Thanks Jazz, you've said most of what I was going to.

    @froosh : When you get to the point where you want to make this a formal complaint you begin that process with our Pitch-A-Bitch FAQ at http://www.casinomeister.com/forums/faq.php?faq=cmfaq_pab

    Please read ALL of the PAB FAQ because it is important for you to know what to expect from the process and what we expect from you before, during and after we pursue the issue on your behalf.

    Once you've read the FAQ and have determined that you do qualify for our assistance proceed to file the PAB and I'll take it from there.

    Until then,
    Regards,
    Max Drayman
    Casinomeister.com, Player Grievance Manager
     
  8. Feb 9, 2010
  9. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    FWIW, the OP did not file a PAB on this issue.
     
    1 person likes this.
  10. Feb 9, 2010
  11. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Thank you Max!! Makes it hard for you to help them if they don't follow through. Even I get upset when they do that. If you can find your way here, and start a thread....you should be able to follow protocol. IF you really care about the issue I mean.

    Anyway, thanks for the clarification. :thumbsup:
     
  12. Feb 9, 2010
  13. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    FWIW, my experience with the PABs is that when someone comes on the forums, kicks up a lot of dust about their issue, but strangely refuses to file the PAB it's often because they don't want to divulge the full facts of their case.

    In other words they're trying to use the forums to get what they want while the PAB process and the investigations it entails are something they'd rather avoid.

    I've come to take a pretty dim view of folk that'll start fires about their beef but can't or won't take the time to deal with the issue properly. Something usually stinks.
     
  14. Feb 12, 2010
  15. froosh

    froosh Dormant account PABaccred

    Occupation:
    marketing
    Location:
    Sweden
    Nothing stinks here.. I just assume that a PAB takes alot of time and energy, I was going to send it. I saw a similar issue that had been solved with a PAB, so hopefully I don't have to send in a new one now.
     
    Last edited: Feb 12, 2010

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