32 Red Malfunction ?

[Nifty29]

Where one reel doesnt spin at all but the other 4 spin normally. The one reel that did not appear to spin actually did spin, but the graphic view of the reel was not updated.

Actually, this would be easy for the OP to show.

Wayram - could you post the playcheck result for the spin immediately before the spin you originally posted?

@AFlansburg - you should certainly contact Bryan if you have evidence of continual software bugs or 'deliberate' bugging.

 

[KasinoKing]

I have seen this glitch before and on more than one occassion. Where one reel doesnt spin at all but the other 4 spin normally. The one reel that did not appear to spin actually did spin, but the graphic view of the reel was not updated.

That can not be the case here since reel 1 in the screenshot shows a sequence of 3 symbols which simply does not exist on that reel.

@ Wayram;
I understand why you're upset, and I'm not accusing you of anything, but can you explain why the time of the spin on your original screenshot is different to the time displayed on your Playcheck shot?
What is your time-zone compared to GMT?

KK

 

[AFlansburg]

????

As we all look at this closer it's obvious that the original OP's screen cap is a fake.

I'm playing at 32Red now (my second home)

Anyway I switched games to play Secret Admirer.

None of the line numbers display their colours until the line registers a win.

Then it does the following:

• the line number shows its colour- in this case line #2 = green
• Winning line flashes between a solid green line and a broken green line

The same process is repeated when you have other winning pay-lines. Which in this case wayram would have wins on lines 2, 4 and 9. A single heart pays a win.

When it finishes the winning display cycle for each winning line, it lights up all winning line numbers and displays all the winning line colours.

In so far as the Playcheck it should have registered a win on lines 2, 4 and 9.

Nifty has called it and I'll second it...This is a fake and lame photoshop botch up


Cheers

Dave

I strongly dissagree with you AussieDave, I have seen this error at least 3 times in the past. What i saw was when i pushed the spin button, the first reel never spun, but the last 4 reels did spin, but the win/lose was based on what actually came up on the first reel which did not appear to spin on the CLIENT side of the software. I have loaded this screenshot into paint brush, and can definitly say that this screenshot has NOT been tampered with. A few years back, MG fixed this problem by OFFSETTING the winning symbols by a few pixels, so that photoshopped screenshots could be debunked very easy. if you open the SS in paint brush, you will see that none of the SA symbols are offset. The 3 times I have seen this in the past, it has always happened on the first reel. Unfortunatlly, I dont know how to duplicate the error.

AFlansburg

 

[AussieDave]

What i saw was when i pushed the spin button, the first reel never spun, but the last 4 reels did spin

The reels spinning are just eye candy. The outcome of each slot is determined the exact instance that a player pushes the spin button.

I have loaded this screenshot into paint brush, and can definitly say that this screenshot has NOT been tampered with.

I haven't bothered to suss out the screen cap but if I did I'd be using something a lot better than paintbrush

One issue that hasn't been raised is the Heart position in relationship to the supposed win on reel one [1]. As far as I can recall the Heart does not reside in this position as displayed in the screen cap that wayram is claiming a win.

Edit:
I knew I'd see a post here about Secret Admirer and its reel icon layout.

https://www.casinomeister.com/forums/threads/cracking-the-slot-reels-here-you-go.19302/

Following this guide, the Heart does not appear above the Seven (7) on reel one (1) as wayram has in his screen cap.

However all the other positions shown in the screen cap do correspond to each of their positions on reels 2,3,4 and 5.

Based on that me thinks that this screen cap should have been placed into "screen caps that suck" instead of trying to bluff a win!

Cheers

Dave

 

[AFlansburg]

The reels spinning are just eye candy. The outcome of each slot is determined the exact instance that a player pushes the spin button.



I haven't bothered to suss out the screen cap but if I did I'd be using something a lot better than paintbrush

One issue that hasn't been raised is the Heart position in relationship to the supposed win on reel one [1]. As far as I can recall the Heart does not reside in this position as displayed in the screen cap that wayram is claiming a win.



Cheers

Dave

"As far as I can recall the Heart does not reside in this position as displayed in the screen cap "

What does that mean? The SA symbol on ALL REELS and in ANY position on the reels. And You can say what you want, but its just as easy to spot an altered photo in paintbrush as it is in any high-end graphics program. I am not claiming that the screenshot is a winner, im only saying that the poster did not alter the screenshot.

AFlansburg

 

[AussieDave]

im only saying that the poster did not alter the screenshot.

By what image are you forming this opinion? I sure hope it's not the one posted to the forum.

It's a low grade image that's been reduced in quality. Worse it's all pixelated from the quality reduction.

I think Simmo! asked wayman to send him the original screen cap. Haven't heard from Simmo! on that one here. So for now, I'll assume that didn't take place.


Cheers

Dave

 

[Simmo!]

You both need to read back. It's covered in several posts that the two symbols beneath the Secret Admirer symbol do not correspond. They should appear only under the "8", exactly as Playcheck shows. This also rules out the first reel not spinning. also Wayram stated previously the high-res screencap isnt available anymore. The one posted is too low quality to prove one way or the other...I checked.

 

[AussieDave]

Sheesh Simmo!

Have you got a bell that rings on your PC when someone adds your name to a post

Wayram stated previously the high-res screencap isnt available anymore.

Wouldn't you be burning that screen cap to a disk, especially under these circumstances...


Cheers

Dave

 

[Simmo!]

Sheesh Simmo!
Have you got a bell that rings on your PC when someone adds your name to a post

No I've got a bell that rings when you post AD

 

[wayram]

Nifty..below is a screenshot from playcheck the spin before..KK the reason for the time difference was that I showed the win to the missus and was surprised that I had not won and we were discussing it, that is when i decided to take a screenshot, so there was a few minutes between.

 

[Nifty29]

Thanks wayram

Can you show the timestamp please? (of that spin before) with the top line showing underneath.

 

[wayram]

below is two screenshots from playcheck showing the transaction number and the times of the one before and the one in question. First the one before

 

[wayram]

AS mentioned earlier I have been waiting for a reply fron the 32red rep and I emailed him yesterday and still no reply, I thought that they would get onto this pronto. What do you guys suggest I do now ?

 

[Bencuri]

If it turns out this is a malfunction and not a fraud:

Well, I hope it will never happen to me. I would be so angry...

Support said that their records show it was not a winning line, they sent it to MG and they say the same.. They do not seem to care as to what i say. I say it is a winner.

 

[Nifty29]

OK.....lets assume for a moment that the heart symbol remained after the last spin.....are you saying you didnt notice that only 2 of the 3 reel positions on reel 1 were spinning? You didnt mention it anywhere, and it would have been very obvious considering reel 1 is the first place you look when clicking 'spin'. Also, if you did notice that the top position didnt spin, you would (well I would) automatically assume this was an error - then I would go straight to playcheck to see what was happening.

Continuing on the assumption that it happened as you say, how do you explain the green line indicating a win, with the color in the '3' missing? The software either shows a winning line with the number and line colored, or it doesnt - it cant show 'half' a winning line if you know what I mean. If the symbol did 'stick', then it is purely a display glitch - the game doesnt read what the picture shows before it decides what to pay, it already knows what its going to pay as soon as you hit 'spin' - so the 'stuck' heart symbol could have no bearing on what the actual result of the spin was. In other words, if the win amount for the spin is 0.00 then it cant be showing any kind of winning line as, according to what the server sent (i.e. what you see in playcheck) there wasnt any winning lines.

Do you see what I mean?

If what you say is true, then it doesnt and cant explain the win line showing, and therein lies the problem. I would urge you to be 100% completely honest right now, as when MGS gets hold of the screenie etc they will pull it apart pixel by pixel and they will find any alterations or additions. Im not saying anything else or making an accusation, just pointing out that this is probably the last opportunity to provide any other information that might be relevant. Members would probably respect you for doing so.

@bencuri

If it turns out this is a malfunction, it will void the spin - this is standard at every casino. It would be annoying, but if the explanation above is true (i.e. sticking reels) then there would have been signs that everything wasnt right, so if it were me I would kinda expect that I might not be paid. In the end, playcheck shows what the server sent and that is what the casino will base its decision on.

 

[Bencuri]

OK.....lets assume

If it turns out this is a malfunction, it will void the spin - this is standard at every casino. It would be annoying, but if the explanation above is true (i.e. sticking reels) then there would have been signs that everything wasnt right, so if it were me I would kinda expect that I might not be paid. In the end, playcheck shows what the server sent and that is what the casino will base its decision on.

Okay, I understand. I also understand your points, it is clear. I am looking forward to see the outcome. I just wrote my comments because I imagined what would happen in my case if a winning combination like this would fell in an it would turn out it is not valid. That would be a total disappointment for me. I hope such things will never happen to me... It would be a nightmare.

 

[wayram]

I have gone through the playcheck spins prior to the one in question which is spin 306317..lets look at what the first symbol on the top line shows;
spin 306313.....an 8
spin 306314..... a J
spin 306315..... a J
spin 306316..... a Heart
spin 306317..... mine a heart playchecks an 8
spin..306318..... a 10

I have had it previously where the first symbol gets stuck but this time I did not notice any sticking, and if it did it would have stuck most times for many spins not just the two in question.
I would love MGS to pick this apart pixel by pixel and it will then prove to everyone that the bloody thing was not photoshopped and not touched by human hand and my PC has not got any aliens in it.
Nifty you want me to come clean and be 100% honest as the members would appreciate it, well it is like I have been saying from day one, it has NOT been touched, and what would I gain by doing all this and posting a thread which was not genuine, I would be hounded out of town after being tarred and feathered and lose any credibility that I may have. Please somebody come here and pull my PC to pieces and prove to all of you that it was not photoshopped etc etc. I would love someone to come in and shoot you down in flames. Trust me guys I have nothing to gain by any fraudulence and can gaurantee to everyone that the shot is 100% genuine.

 

[Nifty29]

I have had it previously where the first symbol gets stuck but this time I did not notice any sticking

Well its not the error AFlansburg was talking about then.

I would love someone to come in and shoot you down in flames.

Well one of us will have our a*s on fire. We will let MGS/CM decide which.

One last thing...why arent you jumping on everyone else who has pointed the finger? Some even straight out said you were a fraud, which I didnt, but you dont mention them at all. Strange.

 

[maxd]

I think it is worth pointing out here that everyone is entitled to their opinions and analysis of the situation. Maybe the screeny is legit, maybe it isn't: OP is entitled to make their claims and the others are entitled to examine those claims with a skeptical eye.

As someone who's been in this business pretty much since the beginning I can say that statistically speaking it is more likely that this is a fake than the real thing.

Please note that that's not a personal statement against the OP nor an attack of any kind, it's just that over time there have been a lot more bogus screenshot claims than there have been legit and verifiable software screw-up screenshots. So the fair and reasonable approach to the case at hand is "hmm, not likely".

Again no offense to the OP, but saying "I give my word ..." etc etc doesn't really prove anything. Yes it's good to see that you're standing behind your claim and are staking your Casinomeister reputation on it. But again, a heck of a lot of "I promise" claims have turned out to be bunk over the years so that's why "I promise" alone doesn't hold much water. Sad but true, but it's not a personal thing.

Verification is a must here and that, as I see it, is what the skeptics have been asking for. This is all fair and reasonable and since no one has turned this into a personal thing or an attack on the OP then there is no reason to take the skepticism personally. If the tables were reversed you would be justified in your skepticism too so fair is fair.

That said anything is possible and that's why it's a good thing for MGS to get involved.

So, let's keep it cool and see what the experts say.

 

[Wildfire7]

Rather than analyse the technical aspects of this case (as it clearly cant be proven that this screenshot is fabricated or not) I have chosen to look at this from a different angle........the player himself.

Firstly this offering from April 2009 - The following are all threads this player has started himself.

Put in 50 at AC casino with a huge 1277 bonus with 40 x play through. Thought may as well give this a spin it will only cost me 50 well guess what i reached the playthrough and was only able to withdraw 1 x bonus which i was quite happy with. Thats where the problems started, they kept saying that they had not received docs etc etc, sent them in 6 times, this went on for over two weeks until i pitched a bitch and then they accepted that the docs had been received and it will be processed in 3 days. It took a total of 3 weeks from start until they put it into neteller. Now guess what ? they have told me that i can no longer play with any bonus at all( no reason given ) and they have now blocked me totally, cant even log in, not that i wanted to play but wanted to see if they had cleared the account. We all know the reason HOW DARE YOU WIN at my casino, we only want players who lose all their bucks. At least i was very LUCKY to get my bucks from them, they certainly wont be getting any more from me.

Then other more recent threads entitled "AC Casino (aka Always Cool Casino) won't pay" "Microgaming WTH" and

"Had enough"

Well it was coming, put in 100 with a 100 match at 32 red and honestly it lasted just on an hour and a half not doing anything stupid. Played slots and did not get a free spin on any game let alone anything to keep me going, so have decided THATS IT...My last 10 deposits have netted jack shit...If microgaming keep turning the bloody slots back they will keep losing players, they have lost me, after many years of playing. They must think we have money trees out the back...Havn't played the weekender for over a month almost impossible to win and now the normal slots are getting the arse..Have fun everyone i have seen the light.

Then we have "Pamper Casino" and "7Sultans nice stats" both complaints about lack of results and potential cheating.

His threads go on and on rubbishing the industry such as "[Rogue] Grand Prive Stuff Up" and "Allstar slots casino" then we have

"issuing a challenge to 32red/mg"

I'm not knocking 32red but i have not had a cash in since Feb this year and that was a small one of around 300. I play there more than regulary hoping that i might get a very good drop. Most times i put in 50 or 100 and sometimes it lasts a few days most times not. Tonight put in 50 played spring break @ 45 up to 1.35 and bang ....gone in notime...Last week put in 100 plus 150 bonus with 30 play through at Red Flush played for over a week met playthrough cashed in 800 left in 200 and eventually lost it..Tonight put in 50 played Spring Break @ 45 up to 1.35 and two hours later have still got 55..So maybe there is something in what you guys are saying about 32 red. When it is cold it is bloody freezing and it lasts and lasts.

Then we have a thread on 32red payout, again bemoaning lack of results and questioning their integrity. Even a thread entitled "Is RTG fixed, rigged, whatever?" the list goes on and on.

Wayram clearly has issues with MG software, his threads are largely all negative, constantly reporting complaint after complaint. So it would not be unreasonable to suggest that he has the motivation to fabricate a screenshot in the hope of gaining an advantage from the casino.

Draw your own conclusions from this, I know I have, case closed!

Mike

 

[Tengil]

Well its not the error AFlansburg was talking about then.



Well one of us will have our a*s on fire. We will let MGS/CM decide which.

One last thing...why arent you jumping on everyone else who has pointed the finger? Some even straight out said you were a fraud, which I didnt, but you dont mention them at all. Strange.

Maybe because they arent so incredibly full of themselfs? Plus every single time there is a complaint you are suggesting that theres "more to it" etc

 

[Nifty29]

Plus every single time there is a complaint you are suggesting that theres "more to it" etc

You want to know why Spiderlegz??...because 99% of the time there IS more to it.

Maybe because they arent so incredibly full of themselfs?

If you mean Im always on the lookout for cheats and liars...then yes I am. People like that cost ME (and you) money from higher and higher WRs on smaller and smaller bonuses, slower payouts lower RTPs. Cheats cost the casino money, and they pass those costs on to us one way or the other.

If you're happy with that...fine. I'm not.

 

[Wildfire7]

Secret admirer has been around the block. It is an MG permanant fixture, and has been road tested at hundreds of casinos. Its a tried and tested 9 line game. With millions of spins around the world each day with no reported problems, apart from 1 guy who clearly has long standing issues with MG.
Bit of a coincidence if you ask me.

If this so called glitch was genuine, then it is highly unlikely to be a one off, this problem would have surfaced before, or perhaps its an event that only occurs every 100 billion spins! The most likely scenario is that the player spotted an opportunity when 4 hearts lined up on reels 2-5. Then simply substituted the 8 on reel 1 for a heart. People pull these capers all the time, it even happens on the National Lottery all the time!
Especially around Christmas when people may be a bit short of money.

There are an element of players that want events like this to be proven genuine, so it can help them explain away their own MG frustrations, also so they can cry "see I told you all along the games are rigged"!

Mike

 

[AFlansburg]

below is two screenshots from playcheck showing the transaction number and the times of the one before and the one in question. First the one before

As you can plainly see, The SA symbol WAS on the top position of the first reel in the spin prior to the the one in question. It's like i said before, when he/she took the next spin, the SA symbol never moved. If He/She watching the spin in question, then He/She would have known the top symbol in the first reel was stuck. I know that You all think Im making it up, But I HAVE seen it before.
Also, I would never claim that I won when I see a bug like this, and would never make such a claim here at CM.

AFlansburg

 

[Simmo!]

Cheats...cost ME (and you) money from higher and higher WRs on smaller and smaller bonuses, slower payouts lower RTPs. Cheats cost the casino money, and they pass those costs on to us one way or the other.

That's my view aswell. Not just in gambling but in every aspect of life. The "it's all about me and sod everyone else" culture.

It's like i said before, when he/she took the next spin, the SA symbol never moved. If He/She watching the spin in question, then He/She would have known the top symbol in the first reel was stuck.

As Meister pointed out earlier, the reel spins are merely animations. In fact it's one animation shown 5 times simultaneously on each reel (or just one big animation lol). I'm pretty sure that the animation on reel 1 covers the whole reel, in which case either all the symbols would stay stuck or none would.

 

[AFlansburg]

if the casino had already said it wasn't a malfunction? If it was a photoshop job then you have nothing to gain and everything to lose by posting it publically so would Wayram really do that if it was pshopped?

The casino said it was not a malfunction, and from thier point of view(Your Playcheck) there was no malfunction.

It's like i said before, it is a video glitch on the client side. As I have seen it a few times but it has been awhile. It may have somthing to do with logging off a game in the middle of a spin, then quickly logging back into the game. I have been know to do that! lol

AFlansburg

 

[AFlansburg]

Secret admirer has been around the block. It is an MG permanant fixture, and has been road tested at hundreds of casinos. Its a tried and tested 9 line game. With millions of spins around the world each day with no reported problems, apart from 1 guy who clearly has long standing issues with MG.
Bit of a coincidence if you ask me.

If this so called glitch was genuine, then it is highly unlikely to be a one off, this problem would have surfaced before, or perhaps its an event that only occurs every 100 billion spins! The most likely scenario is that the player spotted an opportunity when 4 hearts lined up on reels 2-5. Then simply substituted the 8 on reel 1 for a heart. People pull these capers all the time, it even happens on the National Lottery all the time!
Especially around Christmas when people may be a bit short of money.

There are an element of players that want events like this to be proven genuine, so it can help them explain away their own MG frustrations, also so they can cry "see I told you all along the games are rigged"!

Mike

permanant fixture.... Your right about that!

So then when the "K"'s & "J"'s & "10"'s and "8"s are DOUBLING UP in a single reel, and taking away a chance to get 5 of somthing other then k's or j's??

If symbols were supposed to double up, then ALL the symbols should double up, and not just the low tier symbols. Am I just being stupid, or should we as players just accept this? Im not trying to stir the pot or start an "International Inccident", But You cant tell Me it's fair.

AFlansburg

 

[wayram]

You guys amaze me..All I did was post a thread and screenshot entitled "32red Malfunction?..asking was it a malfunction or not., I felt it was a winner but playcheck says it is not. AS far as I am concerned I will accept the umpires decision. What I did not expect is the fact that so many of you and not just Mr Nifty suggesting that this is a fraud after me stating so many times that it is not, and I can sleep at night because I know that it was not touched in any way shape or form. But you guys keep stating that I must have done something, Aussie Dave, LinkinFart, Nifty all strongly suggesting it is fraudulent. Aflansburg and Bencuri seem to be the only ones that agree with me that it was not. Again IT WAS NOT PHOTOSHOPPED. I have reached the stage where I dont really care what you guys say about the matter. Wildfire 7 what relevance has this thred got to do with any of my previous threads, if I am not happy with what has gone on with a session at a casino and it is not just MG and I air my views why would I try as you seem to suggest to have it in for a MG casino and try and defraud them, what has happened in the past is not relevant to this thread.

 

[Nifty29]

AS far as I am concerned I will accept the umpires decision.

Do you mean you accept it is not a winner and never was?

 

[pmhcfc]

Do you mean you accept it is not a winner and never was?

Interesting read this thread...

Can someone just clear something up for me cos I is confused...In post #60 (the spin before 'the' spin) the credit is 142.33 yet one spin later it's 33.37 ...Anyone?

(Im not accusing anyone of anything here, it's a genuine question because I may well have missed something that's obvious to everyone else)

EDIT: oops..I guess that just means that 142.33 was what was in the account at the time of that 2nd screenshot- Am assuming player redeposited again...sorry, I think I got it now

 

[just play]

I know that it was not touched in any way shape or form.

I believe you Wayram, I do not think you touched it.


One thing I don't understand is...posters have been saying if it's a malfunction all bets are void, why does that fall on the player? Shouldn't it fall on the casino? It's their business, we are putting our money in a business.

For instance....I'm in a restaurant and the cook is cooking my steak (ordered well) the stove has a malfunction and the waitress delivers it to me all bloody rare and says sorry, the stove had a malfunction, and you still have to pay for it.

 

[retlaw]

Someone is innocent until it has been proven he(or she) isn't.

So far I have not seen any proof that wayram has done something wrong.
If you cannot prove that wayram did some Photoshopping, then don't judge him!!!

What I know for sure, is that Microgaming is full of bugs, so why this could not be another bug?
The fact that they even don't bother about these bugs, although they have been informed about it since many years, is suspiciously

 

[Simmo!]

Can someone just clear something up for me cos I is confused...In post #60 (the spin before 'the' spin) the credit is 142.33 yet one spin later it's 33.37 ...Anyone?

Red Herring. That's the current balance of the player, not the balance at the time of the Playcheck screenshot.

Someone is innocent until it has been proven he(or she) isn't.

Absolutely right, but people are entitled to speculate IMO as long as it doesn't get too personal. Indeed, speculative arguments from both sides of the fence should be examined in a debate. In this particular instance, it's not that cut and dried either because of the discrepancies between the screenshot and what actually happens. Not saying it's not a bug, but if it is, it's a very unusual one combining odd reel line-ups and display faults.

@Wayram: one more question (I may have missed it). Did you physically notice the first reel not spinning? If so, was it the whole reel or just the one symbol? If not, did the animation appear normal?

 

[wayram]

Simmo as far as I know the reel was not sticking, I have mentioned this before.

 

[Wildfire7]

You guys amaze me..All I did was post a thread and screenshot entitled "32red Malfunction?..asking was it a malfunction or not., I felt it was a winner but playcheck says it is not. AS far as I am concerned I will accept the umpires decision. What I did not expect is the fact that so many of you and not just Mr Nifty suggesting that this is a fraud after me stating so many times that it is not, and I can sleep at night because I know that it was not touched in any way shape or form. But you guys keep stating that I must have done something, Aussie Dave, LinkinFart, Nifty all strongly suggesting it is fraudulent. Aflansburg and Bencuri seem to be the only ones that agree with me that it was not. Again IT WAS NOT PHOTOSHOPPED. I have reached the stage where I dont really care what you guys say about the matter. Wildfire 7 what relevance has this thred got to do with any of my previous threads, if I am not happy with what has gone on with a session at a casino and it is not just MG and I air my views why would I try as you seem to suggest to have it in for a MG casino and try and defraud them, what has happened in the past is not relevant to this thread.

I beg to differ, in my post I was sharing my own opinion on what I considered could be a likely scenario. You seem to be under the illusion this is some kind of court where you are being tried in the dock. You have chosen to go public with this in a public forum, so you should not be surprised when the issue you have raised comes under some scrutiny.

Previous character I feel is pertinent to this discussion. In all walks of life it becomes relevent when taking a view on an issue. Whether it be applying for jobs with vunerable people or working in the financial sector, a police enquiry or even in a court of law. Past events do get checked out, so as to build a picture of an individuals character.

The examples I have highlighted from your previous posts are all in the public domain, they are all true because you wrote them. What I think you are objecting to, is the fact that I have brought this up because it might show you in a more unfavourable light.

From the initial opening exchanges on this thread you were more than happy to contribute in a positive manner. However as soon as posts are made which question the validity of your argument, you seem more intent on lowering the debate to a slanging match, when in fact all people are doing is offering their own thoughts and views on the matter.

For me this case reminds me of the boy who cried wolf too many times. Then when the wolf really was on the hill, people were relectant to help.


just play

One thing I don't understand is...posters have been saying if it's a malfunction all bets are void, why does that fall on the player? Shouldn't it fall on the casino? It's their business, we are putting our money in a business.

For instance....I'm in a restaurant and the cook is cooking my steak (ordered well) the stove has a malfunction and the waitress delivers it to me all bloody rare and says sorry, the stove had a malfunction, and you still have to pay for it.

The difference here is that a malfunction problem is always listed in the casinos T&C's and made pretty clear. This works both ways a malfunction can void wins or losses. With the original stake refunded.

Retlaw

Someone is innocent until it has been proven he(or she) isn't.

So far I have not seen any proof that wayram has done something wrong.
If you cannot prove that wayram did some Photoshopping, then don't judge him!!!

Nobody is being judgemental, it is a mere collection of opinions from other members of this forum. You can not have a discussion or a debate without exchanging views. Some of which you may agree with, some you won't. There is an old saying on internet forums - take out what you need and leave the rest.

 

[Nifty29]

Also mentioned to support that I would post a thread on CM about this and they said they are dissapointed that I am going to do this but it is up to you.

I think some people are forgetting that the OP threatened 32Red about going public at CM (which is incredibly uncool btw)

Some might call that extortion.

Even if he is 100% correct about the 'game error', that kind of behaviour speaks volumes IMO.

 

[wayram]

Nifty all I said to 32 red was that I would post it on CM. There were no such threats or extrortion you have taken this whole thing out of context. You want blood..well you wont be getting mine. BT

 

[Nifty29]

Nifty all I said to 32 red was that I would post it on CM. There were no such threats or extrortion you have taken this whole thing out of context. You want blood..well you wont be getting mine. BT

Why mention it then? Why not just post it - you dont have to inform them about it beforehand....there is only one reason why anyone would do that.

32Red obviously got the message as they said that they were "dissapointed that I am going to do this". People who 'inform' casinos they are going to post something do it as a bargaining tool, hoping the casino will just say "look here is your $350 now go away".

I dont want 'blood'....sheesh . All I want to see is the truth, which will soon be revealed. I have my $50 ready just in case.

 

[Jasminebed]

I'm inclined to believe Wayram.

But unfortunately, I think the best resolution he will find is the "Malfunction voids all play" and a return of his bet size.

It is my feeling this is a display error, and on his end, since playcheck shows a different result.

I also feel that to tell a casino that you are posting here about them, good or bad, is not a threat, but merely alerting them to the fact.

 

[Simmo!]

One thing I don't understand is...posters have been saying if it's a malfunction all bets are void, why does that fall on the player? Shouldn't it fall on the casino? It's their business, we are putting our money in a business.

For instance....I'm in a restaurant and the cook is cooking my steak (ordered well) the stove has a malfunction and the waitress delivers it to me all bloody rare and says sorry, the stove had a malfunction, and you still have to pay for it.

Two things here: firstly I think you would generally always get offerred your stake ( gerrit? ) back from the casino on a true malfunction, much like you wouldn't be charged in a restaurant. Also, in your analagy, the most the restaurant can lose is the cost of a steak. A casino malfunction could cost the casino thousands, hundreds of thousands even.

 

[just play]

A casino malfunction could cost the casino thousands, hundreds of thousands even

Again, why is this the players fault?


I am in Las Vegas gambling on a slot machine, it has a malfunction and blows up in my face, I get burned 90% of my body.

This is my fault? And according to the casino I will get my 25 cents back and that's it?

 

[Simmo!]

Again, why is this the players fault?

The terms aren't saying it's the players fault. IMO it's the fault of the software provider. But the term is put in the T&C's to prevent you and I from persuing that option. Same principle as an

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.

 

[just play]

The terms aren't saying it's the players fault. IMO it's the fault of the software provider. But the term is put in the T&C's to prevent you and I from persuing that option. Same principle as an

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.

Bad word to use "fault" on my part.

I'm not trying to be a jerk, it just doesn't make sense to me, lets get the player all hyped up from a big win, but oops it was a malfunction.

Yes, fault of the software provider.

Onto another question...why does this happen? Because it's a machine and it just happens once in a while? And if it's in the T&C's they must know it happens, why can't it be fixed?

Thanks for answering all my questions.

 

[just play]

Any news?

 

[funeral979]

This thread raised a pretty serious issue, and it seems to have just died! Microgaming are still looking into this???

 

[funeral979]

BUMP

 

[just play]

Strange how this thread quietly stopped isn't it? Why no update from 32Red or from the original poster or Casinomeister?

 

[winbig]

Strange how this thread quietly stopped isn't it? Why no update from 32Red or from the original poster or Casinomeister?

Probably not much action going on right now. More than likely it's because Christmas and Boxing Day just passed..

 

[Mavin1]

Wow, I just finished skimming through this thread and I have to say it is painful and tragic is so many ways. If I ever ran into a bug where I thought I had a win and the casino disputed it but had a screenshot of my win, I would seriously be affraid to persue it. Being a regular person that only knows to enjoy playing, (which I don't anymore) and ran into a glitch like this I wouldn't know to have all the evidence and thick skin to come through this thread in any brave manner as the poster has had to. I would be saying never mind and running for cover.

Although many of you have valid techinical points, has anyone considered the possibility that with the changes and tweeking MG has been doing to further block us US players may be affecting sparadically the overall functioning of the software, where there's a little glitch here, a little glitch there.
Maybe there have been just the opposite glitch where a player may have won a monster win but his screen didn't show it.

You're talking software, programming and what have you that is programmed by people, "not perfect", programming IMO even less perfect, especially when changes are being made constantly, with additions, blocks, changes in programming, ability to play 3 games now at the same time. I mean really, keep messing with the recipe and after awhile it just doesn't taste or bake the same. Same with computers and programs, keep messing with it and it can be corrupted bits at a time.

And why would anyone try to perpetrate a $350 hiest from a casino? If a person was going to do that surely they would have done it for way more as they could only do it once.

I may complain about a lot of casinos too as many do and the way things are going with them, but I would hate for past opinions to be used against me when I need you all the most.

 

[paulyt]

Again, why is this the players fault?


I am in Las Vegas gambling on a slot machine, it has a malfunction and blows up in my face, I get burned 90% of my body.

This is my fault? And according to the casino I will get my 25 cents back and that's it?

Different kind of malfuntion. I will give you an example of what the casinos mean by 'malfuntion." Here in Australia 2 guys were playing a machine in a pub which was 'linked' to either a pub or state-wide random jackpot(can't remember which). The maximum jackpot was around $8000 with a maximum jackpot of $10,000. These guys won the jackpot but it was displayed on their screen as a jackpot of over $1million (which is impossible to win in Australia.) They took photos but as it was a glitch or "malfunction" they never got their million dollars, I do believe they got the $8000 even though technically they should have got nothing as it clearly says on every single machine "Malfunction avoids all pays and plays"