Funny to read, I lost $1500 over 5 weeks in Septemper and October without once "feeling" I was on a run. I don't play with bonuses but do like to see an occasional comp put on my account even without asking for it. So why such a "HUGE" difference in customer relations? And to make things even worse; they don't even have comp points that I like to collect for bad timesjohnsteed said:Actually, I've been reluctant to say anything concerning my account and bonuses. Pat Harrison, and the team at 32Red, have been extremely kind and generous with me. I do believe that over the course of August and September, I deposited a good $1,000 over a period of about 6 weeks. In that time, Pat (and others) had credited me with about the same amount of money (in equal value), not a match bonus, but tons of free bonuses to give me ample opportunities to have "another kick-at-the-can" ($70 here, $32 many many times, another $50 there). I can't think of another casino, specifically an MG casino, that would be that generous. There might be one, but I don't know of it. I've gotten plenty of bonuses from various PlayTech casino's when I used to play ONLY PlayTech casino's, and I suppose that they were quite generous. But the issue is 32Red, and I suppose versus other MG casino's.