Yeey! My first Topgame Cashout!

[hoff1985]

Hey Guys i did it at Spartan Slots!!

After 3 days with a lot of wins... (I'm on a great streak) i
decided to chase my luck and try Topgame again (made about 15-20 deposits
the last couple of months without a cashout). Got a 235% bonus and decided to play my favorite slot
(Mad Orchestra) in a risky way. Did only 5$ bets... Got to the bonus round
which paid about 181x bet, right after that i tried some other slots, also
all with 5$ bet. There are some games where the chance is really high that you end up with over 100x bet in the bonus round, but they're quite hard to trigger

And now i'm here... Made it through wagering and i requested a cashout
of: 1500 USD!!!

Let's see how fast they pay... I'll keep you guys updated!!

 

[akrus88]

Hey Guys i did it at Spartan Slots!!

After 3 days with a lot of wins... (I'm on a great streak) i
decided to chase my luck and try Topgame again (made about 15-20 deposits
the last couple of months without a cashout). Got a 235% bonus and decided to play my favorite slot
(Mad Orchestra) in a risky way. Did only 5$ bets... Got to the bonus round
which paid about 181x bet, right after that i tried some other slots, also
all with 5$ bet. There are some games where the chance is really high that you end up with over 100x bet in the bonus round, but they're quite hard to trigger

And now i'm here... Made it through wagering and i requested a cashout
of: 1500 USD!!!

Let's see how fast they pay... I'll keep you guys updated!!

Would not place "fast, payout, topgame" on the same sentence .

But hopefully it wont be too slow . Congrats!

 

[hoff1985]

Would not place "fast, payout, topgame" on the same sentence .

But hopefully it wont be too slow . Congrats!

Thanks... We'll i don't know if you already heard it, but they're now operated by Slotocash (Deckmedia), so maybe things changed for the better ;-) Let's see

 

[hoff1985]

Hey Guys,

just a short update... The "3 full working days" the Support Staff told it's going to take are now over... Let's hope i get the money soon... Usually everything works quite well with all Slotocash Casinos...

Cheers

 

[chuchu59]

Congrats on the win. Out of curiousity why does it take 3 working days to get out of limbo?

 

[bsilva028]

i think its the new pending time for some casinos of the group (in slots capital) it happened me at 1 or 2 weeks ago
but after 3 days the money was in neteller account

 

[hoff1985]

They say it takes 3 days... But i just right now contacted Support and it looks that i would take much longer if you don't push them.

When i asked support before they told me i don't need to verify again if i'm already verified at other Casinos of Sloto (I'm fully verified at Miami Club, Slots Capital, Slotocash, ...)

2 days ago: i asked how long it takes, they say "3 full working days" so i should get it very soon (because 2 working were over)

Today i asked again and they told me: OH we still need documents... Interesting that nobody tells me that in advance... Now i have to send in the Faxback form again (Which looks exactly the same then the one i used for Slotocash) and all the documents... Let's see if there will be more delays...

And about Slots Capital, even if you don't flush it (which they started to do recently in Support) i ALWAYS had it in 3 days... And the Support somehow doesn't seem to be as good at Spartan Slots as in the other Slotocash casinos. Now it takes 24 hours they say to verifiy... Then maybe i get the money after "working day" 4... I requested the cashout on the 2nd of May...

I'll keep you guys posted... It's not the time that bothers me the most, but that it feels that i have to get active to get my money in an approtriate time... I wonder why they would have told me to send in Docs if i didn't asked again in Chat today..

The Support is really friendly and they also said sorry for any "delays" or "miscommunication", still i'm used to have much better service at Slotocash Brands...

 

[hoff1985]

Ok, after only 3 hours security verified all docs. That was fast. So no more reasons to delay the payment. Let's see

 

[BMWSTACK]

So no more reasons to delay the payment. Let's see

Oh no, now your just jinxing your cashout by saying that.

Let me give you the possible scenarios the casino could have come up.

Top Ten List


# 10 Cashier has the Flu.

#9 An unexpected banking day came up.

#8 We lost power.

#7 The bonus was claimed by 4 other people from the same IP address.

#6 Someone robbed us.

#5 We had to file bankruptcy.

#4 No internet (forgot to pay the bill)

#3 Security team needs to review your play.

#2 We lost your documents.



And the # 1 scenario is ......




Are you a student?

 

[hoff1985]

Short update

Ok guys, i've contacted the Rep (Sloto) just to tell her about my experience... She was always more than just great when i needed help or information (i'm a regular player at all Slotocash Casinos....). So she said i will get the cashout today and that they have some problems with the cashier... So if everything works out i should have the money pretty soon...

It's now 8 days since i've requested the cashout...

Let's cross our fingers

 

[pobeda]

Ok guys, i've contacted the Rep (Sloto) just to tell her about my experience... She was always more than just great when i needed help or information (i'm a regular player at all Slotocash Casinos....). So she said i will get the cashout today and that they have some problems with the cashier... So if everything works out i should have the money pretty soon...

It's now 8 days since i've requested the cashout...

Let's cross our fingers

you are just great example of optimistic human after 8 days I usually quit believing I will get paid

 

[tod00RS]

Oh no, now your just jinxing your cashout by saying that.

Let me give you the possible scenarios the casino could have come up.

Top Ten List


# 10 Cashier has the Flu.

#9 An unexpected banking day came up.

#8 We lost power.

#7 The bonus was claimed by 4 other people from the same IP address.

#6 Someone robbed us.

#5 We had to file bankruptcy.

#4 No internet (forgot to pay the bill)

#3 Security team needs to review your play.

#2 We lost your documents.



And the # 1 scenario is ......




Are you a student?

Made me laugh for a while. Nice1

 

[hoff1985]

you are just great example of optimistic human after 8 days I usually quit believing I will get paid

well... we're not tlking about some random rogue. Spartan Slots belongs to Slotocash/Deckmedia. They have 2 accredited casinos at casinomeister, and Spartan Slots has quite an ok reputation... i also think KK is promoting them as well... so i really till believe that i will have the money when i wake up tomorrow

 

[Nifty29]

well... we're not tlking about some random rogue. Spartan Slots belongs to Slotocash/Deckmedia. They have 2 accredited casinos at casinomeister, and Spartan Slots has quite an ok reputation... i also think KK is promoting them as well... so i really till believe that i will have the money when i wake up tomorrow

Does KK also provide a warning that cashouts take more than a week to process?

Given he promotes a bunch of white label Rivals that could go under at any time with everyone'e money, I'm not sure I would totally rely on the fact that he promotes them.

 

[mrmark21]

Does KK also provide a warning that cashouts take more than a week to process?

Given he promotes a bunch of white label Rivals that could go under at any time with everyone'e money, I'm not sure I would totally rely on the fact that he promotes them.

Nifty has a good point... I have a lot of respect for KK. His never hesitated to help me in the past. However the casinos he promotes are a cause for concern. White label Rivals galore in particular though Bet Phoenix a casino notorious for their slow/no pay tactics and Tropica a casino that's rogued here.

I hope you get paid Hoff but noticing those casinos even has me concerned about playing at Begado/Slots Jungle. IMO eight days is a ridiculous amount of time to wait, I'd be wary. Please keep us updated.

I'd stick to the casinos that are accredited at Casinomeister

 

[hoff1985]

GOT PAID!

Update: Now i got paid.... Finally.... Once again thanks to the awesome Rep (Sloto) at the Forum!!

Regarding accredited: I usually do it the same way... But some software you just can't play at an accredited casinos, so i always try to find the best "non-accredited" way to play this software...

 

[Sloto]

This issue is related to our financial software not automatically processing payments, so we have to process them all manually which is very time consuming. We are trying to fix it and payments will be made as per our website terms, please bear with us thank you

Best Regards

Georgina

 

[rockycatt]

Update: Now i got paid.... Finally.... Once again thanks to the awesome Rep (Sloto) at the Forum!!

Regarding accredited: I usually do it the same way... But some software you just can't play at an accredited casinos, so i always try to find the best "non-accredited" way to play this software...

ive been following this thread first enjoy your win, second I had positive feelings that you would get paid from this
particular site

 

[KasinoKing]

Does KK also provide a warning that cashouts take more than a week to process?

I don't feel it necessary to spell out every T&C - I do advise players to check all terms themselves before playing.

At Spartan Slots the Cashier T&C's say this:
"Secure, reliable methods of withdrawal (Please note that withdrawals are taking between 48 and 72 business hours, wiretransfers to US can take up to 10 business working days)"
48 - 72 business hours = 6 to 9 working days = 8 to 13 calender days.
So although this cash-out did take longer than everyone hoped, it was still within the terms on their website.

KK

 

[Nifty29]

I don't feel it necessary to spell out every T&C - I do advise players to check all terms themselves before playing.

At Spartan Slots the Cashier T&C's say this:
"Secure, reliable methods of withdrawal (Please note that withdrawals are taking between 48 and 72 business hours, wiretransfers to US can take up to 10 business working days)"
48 - 72 business hours = 6 to 9 working days = 8 to 13 calender days.
So although this cash-out did take longer than everyone hoped, it was still within the terms on their website.

KK

You think your players should settle for 6-9 BUSINESS DAYS to have their payout processed?

I'm flabbergasted that any person recommending "solid and reliable" casinos would think that is OK. Doesn't appear that they hold their players in very high regard if that's the case.

Do you promote Casinoplex? You should...they fit within your criteria.

IMO, if you HAVE to spell out ANY T&Cs to "warn" players (which is the obvious reason) then one questions why you're promoting them at all.

 

[hoff1985]

You think your players should settle for 6-9 BUSINESS DAYS to have their payout processed?

I'm flabbergasted that any person recommending "solid and reliable" casinos would think that is OK. Doesn't appear that they hold their players in very high regard if that's the case.

Do you promote Casinoplex? You should...they fit within your criteria.

IMO, if you HAVE to spell out ANY T&Cs to "warn" players (which is the obvious reason) then one questions why you're promoting them at all.

Oh i think i missed those "BUSINESS hours". Who talkes about business hours?? Ridicoulous. Interestingly the live support always told me "within 3 full working days"

I think they should change it... There's no other Deckmedia/Slotocash casino where you have to wait that long...

 

[akrus88]

Oh i think i missed those "BUSINESS hours". Who talkes about business hours?? Ridicoulous. Interestingly the live support always told me "within 3 full working days"

I think they should change it... There's no other Deckmedia/Slotocash casino where you have to wait that long...

Club gold talks about business hours. And means 8 business hours = 1 business day. Allthough they only mean this when they dont payout fast.
They have stated payout can take 96 business hours. When I asked about that in live help, he stated (after little pressure) "ye it means 4 business days". Because at that time people were getting their money in 4 days.
But nowadays payout takes longer, and they are saying 96 hours means 12 days "it is clearly stated on the t&c"...

That is crappy and vague way to show payout times..

 

[KasinoKing]

You think your players should settle for 6-9 BUSINESS DAYS to have their payout processed?

I think all players should check the T&C's before they commit to playing at any casino, and if they see something they find totally unacceptable, they should not play there.

Sounds like you think players should just sign-up and play, then ask questions later...!
(Which is a bit odd given your history of "jumping on" players who have not read the T&Cs first...)

KK

 

[aceking123]

all i would like to add is the main thing here is that he got paid , alot of players cant be picky to where they play , if i didnt have so many options where to play i would be thankful that i did get paid & i dont realy play topgame per advice on here , but hoff does have a point there part of sloto so thats a good thing well done on your cashout !

 

[rockycatt]

You think your players should settle for 6-9 BUSINESS DAYS to have their payout processed?

I'm flabbergasted that any person recommending "solid and reliable" casinos would think that is OK. Doesn't appear that they hold their players in very high regard if that's the case.

Do you promote Casinoplex? You should...they fit within your criteria.

IMO, if you HAVE to spell out ANY T&Cs to "warn" players (which is the obvious reason) then one questions why you're promoting them at all.

im from Boston USA and for my payouts from the very best here on the accredited list via carrier are up to a week

not unusual at all

 

[hakapuku]

This issue is related to our financial software not automatically processing payments, so we have to process them all manually which is very time consuming. We are trying to fix it and payments will be made as per our website terms, please bear with us thank you

Best Regards

Georgina

Yes, we already understood that you cashier had a flu.

 

[hakapuku]

You think your players should settle for 6-9 BUSINESS DAYS to have their payout processed?

I'm flabbergasted that any person recommending "solid and reliable" casinos would think that is OK. Doesn't appear that they hold their players in very high regard if that's the case.

Do you promote Casinoplex? You should...they fit within your criteria.

IMO, if you HAVE to spell out ANY T&Cs to "warn" players (which is the obvious reason) then one questions why you're promoting them at all.

Hi Nifty,

I have a question for you. If one chooses an accredited casino at Casinomeister- what are the approximate chances that he will not be treated well (like paid in 10 or more days, not paid at all etc). Is it 0%? 10%? Or may be higher?
And one more question- do you think that Kasino King is personally responsible for the actions of the casinos he promotes at his website?

Thanks

 

[polli123]

8 days is a bit to long, he.

Anyway, congrats on the win.

 

[MisterBJ]

Nifty has a good point... I have a lot of respect for KK. His never hesitated to help me in the past. However the casinos he promotes are a cause for concern. White label Rivals galore in particular though Bet Phoenix a casino notorious for their slow/no pay tactics and Tropica a casino that's rogued here.

I hope you get paid Hoff but noticing those casinos even has me concerned about playing at Begado/Slots Jungle. IMO eight days is a ridiculous amount of time to wait, I'd be wary. Please keep us updated.

I'd stick to the casinos that are accredited at Casinomeister

SLOT JUNGLE group of casinos just got rogued over at LCB. Too many cases of stall payments and Daniel (their rep) Lying.

 

[MisterBJ]

I support Slotocash and all. But how can anyone support (this including casino owners) TOP GAMING? This company is ROGISH - I don't care who is operating their software. This is one reason why online casinos are in the shape it's in today. Shadiness all across the board. I for one hopes no TG casino gets Accredited here.

 

[Nifty29]

I think all players should check the T&C's before they commit to playing at any casino, and if they see something they find totally unacceptable, they should not play there.

Sounds like you think players should just sign-up and play, then ask questions later...!
(Which is a bit odd given your history of "jumping on" players who have not read the T&Cs first...)

KK

If a casino HAS terms that players would find "totally unacceptable"....ummm like maybe $500 a week payouts and a 10 business day wait etc...then I think ethical affiliates shouldn't be promoting them in the first place. As I said earlier, the same excuse you use for promoting Winpalace and others is "Well I give them a WARNING etc"...I'm amazed that any ethical affiliate would promote a casino they felt they needed to 'warn" their players about.

Sounds like you don't think you have a responsibility to your customers to send them to reputable and ethical operators. Sounds like money is more important than integrity.

Sounds like you're trying to deflect attention away from the real issue by attempting to suggest I am being "hypocritical" or some other nonsense...not unexpected, given that some of the casinos you promote are pretty much indefensible given their history and terms.

Please point out anywhere in this thread where I have stated that players should not read the terms, but rather be 100% reliant on you to list them all in their entirety? Good luck with that.

The problem is that you KNOW that there ARE a large number of players who do NOT read the terms and most likely DO rely on what affiliates tell them on their website. IMO, by not providing ANY kind of in-depth analysis of their history and reputation, you are taking advantage of that. If you were REALLY about giving players a "heads up" or "warning" about where they are about to send their money, you would provide links to some threads here and elsewhere (of which there are a plethora) about how they really deal with players and how they conduct business. If not links, then at least some kind of mulsti-paragraph summary.

Your defence is that you are promoting them BUT giving players information to help them decide if these casinos are really for them. Trouble is, you're only giving them a few tidbits as an aside alongside a whole lot of other stuff about their wonderful bonuses etc. You're not providing anywhere near the full story....which you and I both know would probably turn most players away. I could actually accept your argument if you did give a balanced view to allow players to make a REAL informed choice...but a few one line caveats is like whispering at a rock concert.

I know you think this is personal KK, but it is not. I'm bitterly disappointed that a guy whose links I used to signup with for years has refused to take a stand for his players against appalling and almost predatory terms. I also know it's a tough gig to make money from being an affy, but I would respect you far more if you stopped sorting the wheat from the chaff and just dumped the chaff altogether. Personally, I couldn't sleep at night sending players to Rival white labels and Winpalace etc, as I know they will be treated like crap and possibly even not paid at all, or be waiting 6 months to receive the proceeds of a random jackpot....but that's just me, and maybe that's why I am not an affiliate.

 

[Nifty29]

Hi Nifty,

I have a question for you. If one chooses an accredited casino at Casinomeister- what are the approximate chances that he will not be treated well (like paid in 10 or more days, not paid at all etc). Is it 0%? 10%? Or may be higher?
And one more question- do you think that Kasino King is personally responsible for the actions of the casinos he promotes at his website?

Thanks

I was going to provide an indepth response to your questions, but seeing how downright rude and disrespectful you were to the Sloto rep, I don't deem you to be worth my time.

Answers:

1. Ridiculous question. It depends on US or non-US and what the situation is... but you already know that. Nice try.

2. No. He is personally responsible for what he does AFTER said actions.

 

[MisterBJ]

If a casino HAS terms that players would find "totally unacceptable"....ummm like maybe $500 a week payouts and a 10 business day wait etc...then I think ethical affiliates shouldn't be promoting them in the first place. As I said earlier, the same excuse you use for promoting Winpalace and others is "Well I give them a WARNING etc"...I'm amazed that any ethical affiliate would promote a casino they felt they needed to 'warn" their players about.

Sounds like you don't think you have a responsibility to your customers to send them to reputable and ethical operators. Sounds like money is more important than integrity.

Sounds like you're trying to deflect attention away from the real issue by attempting to suggest I am being "hypocritical" or some other nonsense...not unexpected, given that some of the casinos you promote are pretty much indefensible given their history and terms.

Please point out anywhere in this thread where I have stated that players should not read the terms, but rather be 100% reliant on you to list them all in their entirety? Good luck with that.

The problem is that you KNOW that there ARE a large number of players who do NOT read the terms and most likely DO rely on what affiliates tell them on their website. IMO, by not providing ANY kind of in-depth analysis of their history and reputation, you are taking advantage of that. If you were REALLY about giving players a "heads up" or "warning" about where they are about to send their money, you would provide links to some threads here and elsewhere (of which there are a plethora) about how they really deal with players and how they conduct business. If not links, then at least some kind of mulsti-paragraph summary.

Your defence is that you are promoting them BUT giving players information to help them decide if these casinos are really for them. Trouble is, you're only giving them a few tidbits as an aside alongside a whole lot of other stuff about their wonderful bonuses etc. You're not providing anywhere near the full story....which you and I both know would probably turn most players away. I could actually accept your argument if you did give a balanced view to allow players to make a REAL informed choice...but a few one line caveats is like whispering at a rock concert.

I know you think this is personal KK, but it is not. I'm bitterly disappointed that a guy whose links I used to signup with for years has refused to take a stand for his players against appalling and almost predatory terms. I also know it's a tough gig to make money from being an affy, but I would respect you far more if you stopped sorting the wheat from the chaff and just dumped the chaff altogether. Personally, I couldn't sleep at night sending players to Rival white labels and Winpalace etc, as I know they will be treated like crap and possibly even not paid at all, or be waiting 6 months to receive the proceeds of a random jackpot....but that's just me, and maybe that's why I am not an affiliate.

I agree totally. The mere fact of just paying someone $500 in 2 weeks is roguish itself. I can understand a mom and pop shop. Who is using a Proprietary Software, and just starting up. But we are talking about RTG and a casino group that owns multiple casinos. They even lie about owning Loco Panda, etc. I used to play at SJ a year or so ago. But now I play mainly at mainstreet because they have cashable bonuses with table play.

 

[X-Raided]

I was going to provide an indepth response to your questions, but seeing how downright rude and disrespectful you were to the Sloto rep, I don't deem you to be worth my time.

Answers:

1. Ridiculous question. It depends on US or non-US and what the situation is... but you already know that. Nice try.

2. No. He is personally responsible for what he does AFTER said actions.

Damn Nifty, slick deciphering! High-Five!

Old Attachment (Invalid)

 

[mattsgame]

I think all players should check the T&C's before they commit to playing at any casino, and if they see something they find totally unacceptable, they should not play there.

Sounds like you think players should just sign-up and play, then ask questions later...!
(Which is a bit odd given your history of "jumping on" players who have not read the T&Cs first...)

KK

KK do not take this personally.

A players first point of call when finding a casino is usually a website just like this one, yours, mine and jo blogs. Players rely on our information we give them to decide on where to throw there hard earned money, trusting that we are giving them the best out there. Bryan and the Casinomeister site has a reputation and why do you think this is?

IMPO the Casino has the first responsibility in ensuring they have player friendly terms, then it comes down to the affiliate to let those players know about them and then it lays in the players hand.

You would have players coming to your site who wouldn't know the first thing about online casinos let alone terms and conditions.

On a side note: It is really saying something about Slots Jungle and their group of casinos if LCB has rogued them.. lol

 

[hakapuku]

I was going to provide an indepth response to your questions, but seeing how downright rude and disrespectful you were to the Sloto rep, I don't deem you to be worth my time.

Casinos that don't pay for weeks are fine. I am the one who is rude and disrespectful and all that because of the innocent joke (which,by the way, had nothing personal in it).

 

[mrmark21]

I was going to provide an indepth response to your questions, but seeing how downright rude and disrespectful you were to the Sloto rep, I don't deem you to be worth my time.

I disagree. This casino should be practicing due diligence and informing players that there are currently delays with withdrawals instead they aren't informing players and Hoff has expressed a concern over this matter. IMO Hakapuku sounded frustrated for the op and with good reason

 

[Nifty29]

\
On a side note: It is really saying something about Slots Jungle and their group of casinos if LCB has rogued them.. lol

True. We're talking about a site that promotes the worst of the worst (well....just about anyone in fact).

 

[mrmark21]

KOn a side note: It is really saying something about Slots Jungle and their group of casinos if LCB has rogued them.. lol

Luckily I don't play there anymore or RTG or MG or Playtech or anywhere atm. Rather than spending money gambling this week I've treated myself to $280 worth of new PS3 games: Sly Cooper Thieves in Time, Uncharted 3, and a ton of others. Having a real blast!

I'm going to make a deposit at 32 Red next week though.

 

[Nifty29]

I disagree. This casino should be practicing due diligence and informing players that there are currently delays with withdrawals instead they aren't informing players and Hoff has expressed a concern over this matter. IMO Hakapuku sounded frustrated for the op and with good reason

Frustrated is fine. Angry is fine. Disagreeing is fine.

Showing disrespect to an accredited casino rep is not.

What's worse..haku didn't even apologise they just said it was a "joke".

Casino reps are here as a courtesy and to provide a service to players. AFAIK they are not required to participate in forum threads i.e. they can conduct any business via PM with player issues, and some of them do. Reps should not be subject to member's childish remarks.

 

[hoff1985]

I've read in this thread that the Topgame software is "rogueish"... Why?! How can someone come to this opinion?

 

[mrmark21]

I've read in this thread that the Topgame software is "rogueish"... Why?! How can someone come to this opinion?

I think part o this are the games. They had a slot that was a progressive but was missing the wild symbols in order to win. There was also a slot where I believe players need to bet max too be able too have a chance at winning the progressive, usually that would be max bet based on coin denomination but at Topgame it's really $125 the maximum bet (or around that). There are also other reasons but I'm just listing the ones I can remember and they've been enough for me to not play.

 

[mattsgame]

I've read in this thread that the Topgame software is "rogueish"... Why?! How can someone come to this opinion?

Mark has pretty much summed it up.

The slots Diablo 13, Dougies Delite and Wild Sevens had missing wild symbols. It was either deliberate or very very sloppy, players never had a chance to win it.

You do not have a chance at winning any of their Jackpots unless you are literally betting out of your skin, $125 per spin. Yet if you are betting smaller you are still contributing to the pool, this is rogue in its own. The jackpots probably will never go off until some highroller comes along and then they want to hope they are paid.

Threads for reference:

Top Game Blunders

Top Game Missing Jackpots

Top Game Slots - Missing Wilds

As nifty once said:

think very very carefully before you play at any Top Game Casino.

The software just cannot be trusted and why Deckmedia thought it would be a good idea to add them I don't know.

 

[MisterBJ]

They have the worst game of blackjack I've ever experienced. I played it a couple times at black diamond. I don't think I won a hand. Anyways, I have not played TG since.