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Yeey! My first Topgame Cashout!

Discussion in 'Online Casinos' started by hoff1985, May 3, 2013.

    May 3, 2013
  1. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Hey Guys i did it at Spartan Slots!!

    After 3 days with a lot of wins... (I'm on a great streak) i
    decided to chase my luck and try Topgame again (made about 15-20 deposits
    the last couple of months without a cashout). Got a 235% bonus and decided to play my favorite slot
    (Mad Orchestra) in a risky way. Did only 5$ bets... Got to the bonus round
    which paid about 181x bet, right after that i tried some other slots, also
    all with 5$ bet. There are some games where the chance is really high that you end up with over 100x bet in the bonus round, but they're quite hard to trigger :)

    And now i'm here... Made it through wagering and i requested a cashout
    of: 1500 USD!!! :)

    Let's see how fast they pay... I'll keep you guys updated!!
     
    4 people like this.
  2. May 3, 2013
  3. akrus88

    akrus88 Experienced Member

    Occupation:
    Student
    Location:
    Finland
    Would not place "fast, payout, topgame" on the same sentence :p.

    But hopefully it wont be too slow :p. Congrats!
     
    1 person likes this.
  4. May 3, 2013
  5. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Thanks... We'll i don't know if you already heard it, but they're now operated by Slotocash (Deckmedia), so maybe things changed for the better ;-) Let's see ;)
     
  6. May 8, 2013
  7. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Hey Guys,

    just a short update... The "3 full working days" the Support Staff told it's going to take are now over... Let's hope i get the money soon... :) Usually everything works quite well with all Slotocash Casinos...

    Cheers
     
  8. May 8, 2013
  9. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Congrats on the win. Out of curiousity why does it take 3 working days to get out of limbo?
     
  10. May 8, 2013
  11. bsilva028

    bsilva028 Banned : multi-account fraudster PABnoaccred PABaccred

    Occupation:
    salesman
    Location:
    portugal
    i think its the new pending time for some casinos of the group (in slots capital) it happened me at 1 or 2 weeks ago
    but after 3 days the money was in neteller account
     
  12. May 8, 2013
  13. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    They say it takes 3 days... But i just right now contacted Support and it looks that i would take much longer if you don't push them.

    When i asked support before they told me i don't need to verify again if i'm already verified at other Casinos of Sloto (I'm fully verified at Miami Club, Slots Capital, Slotocash, ...)

    2 days ago: i asked how long it takes, they say "3 full working days" so i should get it very soon (because 2 working were over)

    Today i asked again and they told me: OH we still need documents... Interesting that nobody tells me that in advance... Now i have to send in the Faxback form again (Which looks exactly the same then the one i used for Slotocash) and all the documents... Let's see if there will be more delays...

    And about Slots Capital, even if you don't flush it (which they started to do recently in Support) i ALWAYS had it in 3 days... And the Support somehow doesn't seem to be as good at Spartan Slots as in the other Slotocash casinos. Now it takes 24 hours they say to verifiy... Then maybe i get the money after "working day" 4... I requested the cashout on the 2nd of May...

    I'll keep you guys posted... It's not the time that bothers me the most, but that it feels that i have to get active to get my money in an approtriate time... I wonder why they would have told me to send in Docs if i didn't asked again in Chat today..

    The Support is really friendly and they also said sorry for any "delays" or "miscommunication", still i'm used to have much better service at Slotocash Brands...
     
    1 person likes this.
  14. May 8, 2013
  15. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Ok, after only 3 hours security verified all docs. That was fast. So no more reasons to delay the payment. Let's see :)
     
  16. May 8, 2013
  17. BMWSTACK

    BMWSTACK Ueber Meister

    Occupation:
    Work
    Location:
    US
    Oh no, now your just jinxing your cashout by saying that.

    Let me give you the possible scenarios the casino could have come up.

    Top Ten List


    # 10 Cashier has the Flu.

    #9 An unexpected banking day came up.

    #8 We lost power.

    #7 The bonus was claimed by 4 other people from the same IP address.

    #6 Someone robbed us.

    #5 We had to file bankruptcy.

    #4 No internet (forgot to pay the bill)

    #3 Security team needs to review your play.

    #2 We lost your documents.



    And the # 1 scenario is ......




    Are you a student?
     
    Last edited: May 8, 2013
    8 people like this.
  18. May 10, 2013
  19. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Short update

    Ok guys, i've contacted the Rep (Sloto) just to tell her about my experience... She was always more than just great when i needed help or information (i'm a regular player at all Slotocash Casinos....). So she said i will get the cashout today and that they have some problems with the cashier... So if everything works out i should have the money pretty soon...

    It's now 8 days since i've requested the cashout...

    Let's cross our fingers :)
     
  20. May 10, 2013
  21. pobeda

    pobeda account suspended PABnononaccred

    Occupation:
    software engineer
    Location:
    San Diego, CA
    :(
    you are just great example of optimistic human :) after 8 days I usually quit believing I will get paid:)
     
    1 person likes this.
  22. May 10, 2013
  23. tod00RS

    tod00RS Experienced Member MM

    Occupation:
    student
    Location:
    Iva
    :lolup: Made me laugh for a while. Nice1
     
  24. May 10, 2013
  25. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    well... we're not tlking about some random rogue. Spartan Slots belongs to Slotocash/Deckmedia. They have 2 accredited casinos at casinomeister, and Spartan Slots has quite an ok reputation... i also think KK is promoting them as well... so i really till believe that i will have the money when i wake up tomorrow :)
     
  26. May 10, 2013
  27. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Does KK also provide a warning that cashouts take more than a week to process?

    Given he promotes a bunch of white label Rivals that could go under at any time with everyone'e money, I'm not sure I would totally rely on the fact that he promotes them.
     
  28. May 10, 2013
  29. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    Nifty has a good point... I have a lot of respect for KK. His never hesitated to help me in the past. However the casinos he promotes are a cause for concern. White label Rivals galore in particular though Bet Phoenix a casino notorious for their slow/no pay tactics and Tropica a casino that's rogued here.

    I hope you get paid Hoff but noticing those casinos even has me concerned about playing at Begado/Slots Jungle. IMO eight days is a ridiculous amount of time to wait, I'd be wary. Please keep us updated.

    I'd stick to the casinos that are accredited at Casinomeister :)
     
  30. May 10, 2013
  31. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    GOT PAID!

    Update: Now i got paid.... Finally.... Once again thanks to the awesome Rep (Sloto) at the Forum!!

    Regarding accredited: I usually do it the same way... But some software you just can't play at an accredited casinos, so i always try to find the best "non-accredited" way to play this software... :)
     
    3 people like this.
  32. May 10, 2013
  33. Sloto

    Sloto Affiliate Manager for Accredited Casinos

    Occupation:
    Marketing Manger
    Location:
    UK
    This issue is related to our financial software not automatically processing payments, so we have to process them all manually which is very time consuming. We are trying to fix it and payments will be made as per our website terms, please bear with us thank you

    Best Regards

    Georgina
     
    6 people like this.
  34. May 10, 2013
  35. rockycatt

    rockycatt meistercatt

    Occupation:
    carpenter
    Location:
    Boston
    ive been following this thread :thumbsup: first enjoy your win, second I had positive feelings that you would get paid from this
    particular site :thumbsup:
     
  36. May 10, 2013
  37. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    I don't feel it necessary to spell out every T&C - I do advise players to check all terms themselves before playing.

    At Spartan Slots the Cashier T&C's say this:
    "Secure, reliable methods of withdrawal (Please note that withdrawals are taking between 48 and 72 business hours, wiretransfers to US can take up to 10 business working days)"
    48 - 72 business hours = 6 to 9 working days = 8 to 13 calender days.
    So although this cash-out did take longer than everyone hoped, it was still within the terms on their website.

    KK
     
    4 people like this.
  38. May 10, 2013
  39. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    You think your players should settle for 6-9 BUSINESS DAYS to have their payout processed?

    I'm flabbergasted that any person recommending "solid and reliable" casinos would think that is OK. Doesn't appear that they hold their players in very high regard if that's the case.

    Do you promote Casinoplex? You should...they fit within your criteria.

    IMO, if you HAVE to spell out ANY T&Cs to "warn" players (which is the obvious reason) then one questions why you're promoting them at all.
     
    1 person likes this.

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