Well vinylweatherman when i have time to read your whole post i will i got to the 1st sentence, And if you had read my post properly you would off know that my withdrawl was by moneybookers. Not neteller lol and i sent a pm to the rep he sent 1 back but i still have not heard from him or the casino.
Also the way i have been treated by xxl club has been appalling and i have every right to tell him he sucks and hes still sucking as he has not sorted it out.
And when he does he will not get any thanks from me as there should off been no problems at all in 1st place.
Yes, I did prattle on about Neteller, while your gripe related to Moneybookers. Both, however, work in a similar way. A while back, there was an "issue" regarding nearly ALL Playtech casinos being unable to process withdrawals back to Neteller, and this has never really been explained, and it smacked more of Neteller deeming Playtech casinos a "high risk account(s)" rather than more mundane "technical issues". The same might be the case with Moneybookers.
There is a peculiarity with the eWallet systems that can lead the casino processor to believe a payment has been properly processed, but in fact fails because the eWallet declines it as the merchant account does not have sufficient funds at the time to cover it. If the merchant account then receives further funds, there is no visible reason for the failure when it comes to conduct an investigation.
My rebuke was nothing to do with me cosying up to XXL Club, but more a warning that going over the top with abusive language, even when seemingly richly deserved from the complainants perspective, tends to make it harder to gain support for the grievance.
Whether Neteller or Moneybookers, processing should be instant, and there is no need to "wait x business days for the credit to reflect........." as would be the case with a credit/debit card, or bank wire. Nearly ALL casinos quote this delay for eWallets, but it is largely bogus, and serves to shift blame from tardy processors to the eWallet.
One calendar month is WAY too long to untangle a failed eWallet payment, normally these should be dealt with during the following working week by the casino's accounts department. Further delay will only serve to fuel the fires of speculation that there might just be something amiss with this Playtech powered casinos, as we recently witnessed with Action Online, which was effectively bust for over 40 days while Playtech seemed to look the other way, claiming to be "waiting for a response", which they never got because it had gone belly up.
If Playtech had shown more interest in the plight of players, they might be trusted more to do "the right thing" when other licencees hit a spot of bother.
As far as I know, only Microgaming have an insurance fund to bail out players from a failed casino, and this does at least make them more wary of underfunded licencees, and it is very rare for an MG casino to go completely bust, as often a "rescue" is arranged that transfers players to a new operator.
If anyone is worried about a casino, take a look at it's events calendar, if it has stopped being updated - that's a bad sign, this is what first made me think that Action Online had indeed gone bust (February promos in April), rather than merely having "technical difficulties" as was claimed by CS (when you could get through). Fortunately, my Action Online account was empty, and had been for years
I don't have any active Playtech accounts, as most seem to have something against the British
