I'm with you on that one!
It took over 600 spins on one game to get a bonus. This has happened alot especially in the past couple weeks .
They have been great with deposit mystery bonuses but I had to inquire many times why I wasn't getting anything and the scratchbacks were not right but ll got fixed.
You really have to watch and make sure you\re getting what's promised.
Otherwise, yea I've given up too. one of the reasons is poor return since I won a bunch and put it back, as if a switch was flipped. I doubt it but seems that way.
The live chat is TERRIBLE! Takes forever if at ever to get them. I've given up many times and played elsewhere because they wouldn't answer.
I went over to 32red and have already posted a winner screenshot in the forum last eve and still keep going up.
Cheers.