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winner casino bonus terms check please

Discussion in 'Casino Complaints - Bonus Issues' started by p0kermaster, Jun 10, 2014.

    Jun 10, 2014
  1. p0kermaster

    p0kermaster Dormant account

    Occupation:
    poker
    Location:
    uk
    Hi all i recently joined winner casino You must register/login in order to see the link. after a free sign up £30 which i lost i loged in one day to a pop up chat asking me to deposit $20 and id get $35 free so i did i had to wager £1750 in bets which i kept checking with live chat over 3 days of slots i finaly made the wager requirements and have a balance of £300 one live chat said i could withdrawl the lot now the other says i need to make a £50 deposit and can then only withdrawl £200 and my £50 deposit when i check the terms You must register/login in order to see the link. i cant find what bonus terms i actuly took can someone have a look please as i would like the whole £300 lol and tell me where i stand
    many thanks
     
  2. Jun 10, 2014
  3. aceking123

    aceking123 Ueber Meister CAG PABnononaccred MM

    Occupation:
    chippy
    Location:
    uk
    thought they was rogue to be honest , another casino to stay clear of ,check out accredited casinos on home page
     
  4. Jun 10, 2014
  5. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    It does say this - check further down:

    additional Terms and Conditions :

    1. The free Sign Up Bonus will be issued to players instantly from the time of signing up.
    The bonus is valid for 72 hours from the moment of issuing the bonus. During that time, player can claim his winnings with according to clause 7 below. If after that time the player will not complete all the terms listed below ALL the bonus funds and subsequent winnings will be removed from the player's balance.
    2. This promotion is only open to first-time customers who open and register a real-money account during the promotion period. Existing holders of real-money accounts with us are not eligible to participate.
    3. The minimum wagering requirements for a sign-up bonus are 50 times the bonus amount, i.e. £10x50 = £500. This means that you will have to wager at least this amount in order to be eligible to withdraw any of your winnings.

    Games such as Blackjack and Roulette have different contribution towards completing wagering requirements Click here for more details.

    4. The minimum game rounds/spins for a sign-up bonus are 50. This means that you will have to play at least 50 rounds (not including free spins rounds on slot machines) in order to be eligible to withdraw any of your winnings.

    Games such as Blackjack and Roulette have different contribution towards completing wagering requirements Click here for more details.

    5. A first approved deposit of at least $/€/£/50 or R/kr.300 must be made, in order to be able to withdraw your winnings.
    6. Please note: A player may make only one withdrawal of any winnings earned using a free sign-up bonus, and this withdrawal is limited to a maximum amount of $/€/£/200 or R/kr.1,000.
    7. Any remaining winnings will be deleted from the player's account, upon making this one-time withdrawal request up to such maximum amount.
    8. Customers from Romania are not eligible to withdraw their sign up bonus winnings via their moneybookers account.
    9. * Please note: Customers coming from Russia, Poland, Holland, Norway, Spain, Mexico, Argentina and Chile - are not eligible to receive any kind of free sign up (no deposit) bonus
    10. In addition General Bonus Terms apply at all times.


    So the 30 'bonus' they gave you carried a 50 x WR =1750 and you can only cash-out 200 max - they have applied their terms correctly.

    It appears that they classed the £30 as a 'free chip' despite the award of it being dependent upon making a 20 deposit. They don't give a 150% bonus on the second deposit so that must be how it's worked out. You have been treated correctly. WD and enjoy!
     
  6. Jun 11, 2014
  7. p0kermaster

    p0kermaster Dormant account

    Occupation:
    poker
    Location:
    uk
    just an update i deposited £50 last night and then went to live chat and i withdrawl the whole £250 :) just waiting for it to clear all seems good to me :thumbsup:

    i may have spoke to soon i cant log into the casino now for some odd reason but my poker client still logs in i hope mrjones is wrong
     
  8. Jun 18, 2014
  9. p0kermaster

    p0kermaster Dormant account

    Occupation:
    poker
    Location:
    uk
    yep got the £250 after sending in docs winner casino seems good to me :) :) :)
     
  10. Jun 18, 2014
  11. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    You think the casino is "good" when they forced you to deposit more after you already deposited for a bonus, before they would let you cash-out? :eek:
    Those terms are pretty awful IMO.

    Whatever you do, DON'T play Progressive games there - or win a large amount, otherwise you will find exactly WHY this casino is in the Rogue Pit (Last casino in the Playtech section).
    Honestly, do yourself a favour, take your money & run to an Accredited casino instead, where you won't face any of this "funny business".

    KK
     
    5 people like this.
  12. Jun 19, 2014
  13. p0kermaster

    p0kermaster Dormant account

    Occupation:
    poker
    Location:
    uk
    kasinoking ya right ive had a win im moving on to the next one lol lets hope i can cash out at a few more site :)
     

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