1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Why does MG know what slots I play?

Discussion in 'Online Casinos' started by jshort, Dec 1, 2014.

    Dec 1, 2014
  1. jshort

    jshort Experienced Member MM PABaccred webmeister

    Occupation:
    Bus Driver
    Location:
    Canada
    Got this surprising email from RedFlush awhile back after RedFlush personal where unable to determine what slots I had played in a previous gaming session. Apparently the software provider MG did have a log of my gameplay.


    I've never heard of casino puting future deposits automatically into ones bonus account for playing these two games (and this wasn't in their T&Cs). However thats not the point. What really surprised me was that the software provider MG keeps tracks of my gameplay at RedFlush! Does MG keep tracks of every players gameplay at each casino that uses its slot games? I thought this was the casinos job? Why does MG care about which games I play?
     
  2. Dec 1, 2014
  3. Azzurri

    Azzurri Banned User

    Occupation:
    Non of your business
    Location:
    From Foil Land
    If you can wait 48hrs, I will ask the purple person when I see him next, however, if you begin to see little green people, you may just get the opportunity to ask them yourself. :eek2:
     
  4. Dec 1, 2014
  5. jshort

    jshort Experienced Member MM PABaccred webmeister

    Occupation:
    Bus Driver
    Location:
    Canada
    You told that same joke yesterday. Sure I could just PM a casino rep (perhaps I will) but what's wrong with asking questions on the forum? This is what a forum is for, yes?
     
  6. Dec 1, 2014
  7. fire

    fire Experienced Member

    Occupation:
    Information Technology
    Location:
    Brazil
    Micrograming provides the games and also hosts/manages the gaming server.
     
  8. Dec 1, 2014
  9. Azzurri

    Azzurri Banned User

    Occupation:
    Non of your business
    Location:
    From Foil Land
    Who said there's any problem? This is a forum, hence you and I may comment at will.

    And who said I was joking?
     
  10. Dec 1, 2014
  11. jshort

    jshort Experienced Member MM PABaccred webmeister

    Occupation:
    Bus Driver
    Location:
    Canada
    I guess I don't understand the relationship well. I assumed they were simply a distributor of games and provided the architecturial platform.

    I figured that whatever MG knows, the casino personel would know as well (ie. the casino wouldn't have to ask MG for player data).

    Does MG contain other statistics such as total player profits/losses over every single MG casino?
     
  12. Dec 1, 2014
  13. fire

    fire Experienced Member

    Occupation:
    Information Technology
    Location:
    Brazil
    I don't know for sure, but probably Microgaming only know you as a Player ID. And your Player ID should be different in each Micrograming Casino that you play. They probably don't have your personal data.
     
  14. Dec 1, 2014
  15. Balthazar

    Balthazar The Governor

    Occupation:
    Leader
    Location:
    Woodbury
    MGS doesn't know (nor care) who you are, they know game ID's because they own the main servers and the RNG. Online casinos are just skins for MGS for the most part. They provide their own promotions, their own staff, their own banking system and MGS takes its cut at the end of the month. Casinos are kind of like affiliates deluxe. There's a reason why they are all the same except for those aforementioned parts (same games, same progressive jackpots, etc).
     
    4 people like this.
  16. Dec 1, 2014
  17. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    I don't know for sure, but I would think the opposite is true; I would expect MG to have full access to every single piece of personal data all the casinos have on all their players.
    This data would be used mainly for identifying fraudsters and to stop them jumping from one casino to the next, trying to scam them.

    KK
     
  18. Dec 1, 2014
  19. quber

    quber Senior Member

    Occupation:
    spy
    Location:
    Europe
    The Software suppliers shouldn't have any personal data at all, your relationship is with the casino. Most fraud is from moving money around, not game play, and suppliers really shouldn't have any financial info about you.

    For OP's question; the supplier will have more detail about the game play as they can dig down into the DB and Logs and see exactly what happened at every stage of the game, the casino will only have the game summary, basically what you see in playcheck for example.
     
  20. Dec 1, 2014
  21. maphesto

    maphesto Ueber Meister CAG MM webmeister

    Location:
    Sweden
    Many casinos don't allow you to play those collecting slots with bonus money, you can collect items with bonus money and return with real money to collect the rest. This means that at Red Flush you are allowed (if they don't mention this in T&C's) to use bonus money at pretty high stakes to collect up to 24 days at Scrooge and four of five items at TRII. The third "non random" machine at MG casinos is Wealth Spa.

    I know this wasn't the point with the thread but I wanted to inform why these are made to be future bonus money.

    If Red Flush haven't captured this in their T&C's they aren't allowed to put future deposits as bonus money either. ;)

    Which of previous statements that is true, we probably never will know. If KK is right, MGS will never admit it.
     
  22. Dec 1, 2014
  23. AndyB-MrGreen

    AndyB-MrGreen Dormant account

    Occupation:
    Casino manager
    Location:
    Malta
    Balthazar nailed it.
     
    6 people like this.
  24. Dec 1, 2014
  25. jshort

    jshort Experienced Member MM PABaccred webmeister

    Occupation:
    Bus Driver
    Location:
    Canada
    Delux affiliates! Well thats an interesting point of view. Btw, with regards to not knowing/caring about player identities, are you just assumming this, or you actually know somehow?

    KK made an interesting point and I can think of several hypothetical reasons why MG would WANT to know a players identity, perhaps not only to detect fraudsters but also to protect against casino/player collusion..........Ex, suppose a particular MG casino has a WHALE VIP PLAYER who likes to play progressive jackpots. The casino could help this player win the jackpot by constantly giving such a player special bonuses, cashback etc. We all know that bonuses themselves can't be wagered on progressives, but certainly the winnings can. However should the player win, the casino would only fork out a small portion of the winnings, while simultanously benefiting from the player as a result of him/her wagering the winnings back into that casino!

    In an earlier thread which was an announcment of a big progessive win, someone immediately guessed that the winner must be from Sweden. When I read that, I immediately thought of the above collusion scenario.
     
  26. Dec 2, 2014
  27. Balthazar

    Balthazar The Governor

    Occupation:
    Leader
    Location:
    Woodbury
    Read the post above yours :) It's been discussed before and some reps are more willing to elaborate than others.

    It's not MGS' job to look for fraudsters and such, it's part of the banking responsibilities. I know that Rival (the software provider) DO know the players and share informations with all their "labels", but the way Rival is operating a whole other ballgame (and the last time that we went there, Bryan received threatening letters from their lawyers so I'll keep it quiet).
     
    1 person likes this.
  28. Dec 2, 2014
  29. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    This change in the bonus system has been around for a while, but no one from the casinos seems to have any idea, so players often don't get a proper explanation to problems with the bonus system. In addition, the system also produces "false positives" which result in WR not being reset even though the player has no incomplete games of this or any type.

    The problem with games like TR II is that you can't simply play off a part collected set of tokens in order to zero out, you HAVE to deposit again and keep on playing with your own cash as bonus. This is not the case with Wealth Spa, as you can choose to play even one coin in the Smoothie bonus round.

    An oddity is the Max Damage arcade game, which can show up as "part collected tokens" and "incomplete bet" if you have started a level, but not completed it. To reset this game I think you just have to sit there and get shot at until all lives have been lost and the level resets.

    I have noticed that casinos will often dish out free spins on TRII, and this can lead to a situation where a player who does not normally play the game plays it as a "one off" because of the offer. This can cause them to have one or more passports sitting there for months, if not years, and on a game they don't play so they will not think that the free spins they were once given have caused the problem they are seeing now with WR carry over.

    It seems that browser based casinos lock bonus balances out of these games, so when opened, players find they can only play them with the cash balance. The Viper download has no visible restriction, but the bonus tracking will register any collected tokens as an incomplete bet, and thus WR will not reset until it's fully completed from further deposits.

    This description from MGS should be in the terms for the bonus system so that players who read it will know which games to check if they see that their WR has not zeroed on a fresh deposit.

    It IS possible to "bust out" games like Scrooge and TR II by dropping the stake right down and playing to complete the tokens and play the bonus. This can even be done by cashing in some comps and then "busting" out the token collecting slots at the end of play on a bonus, and at least then if you bust out it will be done properly, meaning WR will not carry over on the next deposit.

    As for the initial question, it should really be "why does the casino NOT know what slots I play?". The casino can get this information from their "back office", as Playcheck logs are available to them as well as to MGS. It's more likely that CS agents can't be arsed, so just say it can't be done (possibly because they think they will have to check every single game the player ever played over the life of their account).
     

Share This Page