Who pays out for a progressive jackpot?

brianmon

Ueber Meister
webby
mm4
Joined
May 22, 2013
Location
Cumbria
Local or network. A progressive jackpot is a progressive jackpot.

Even the game's helpfile states that it's a progressive jackpot, and the contributions to the mega jackpot have already been made by previous players.

I don't think CM makes any distinction between local and network

0196.jpg
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
@Dan.Videoslots @Casinomeister . Operational standards for accredited casinos state

"Must pay out progressive jackpot wins in full or in reasonable chunks, regardless of any terms and conditions limiting payouts.*"

Why is this player being paid less than the stated max payments, stretching a win to over 6 months, for a progressive slot win?

All I can think is that the payments team did not realize it was a win from a progressive game.

I would think that unlikely as he was offered the full amount to start with, and doesn't explain why he is being paid less than the max monthly payout :(
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Hi,

The Divine Fortune Jackpot is a local progressive Jackpot, which means that the Casino needs to payout the money. However, when it is a network Jackpot it is the provider that will pay it out. I will contact our Payment department to have some more information regarding this situation and get back to you guys.

Br,
Daniel.

There is nothing I can see in your T&C's that allow you to distinguish between a local or network jackpot. Why was he told initially it would be paid out in full, then told it's being paid in installments then at less than what your T&C's say?
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Hi,

There was some miscommunication between our departments and that was why we gave out the wrong information the first time, however, I will look into this and keep you updated here.

Br,
Daniel.

In the meantime can you point us towards where it says in the T&C's that you can pay a progressive jackpot out in installments?
 

Supababe

Opinions Meister!
CAG
mm1
Joined
Aug 10, 2016
Location
Lancashire, UK
Buy a euro millions ticket or 2 now x

Crazy luck and a massive congratulations.

As always, I have to put this :

Please, please spend wisely and enjoy your good fortune. It’s life changing so make it change for the better....
you might even consider leaving the slots alone for a while. Even giant balances diminish quickly on Max bet + autoplay.
....and chasing the win increasingly dangerous.

Sorry if this sounds like a lecture.... it’s not, I’m just mummy bear here on the forum my little cub x
 

nutnut

Meister of Infractions
Joined
Sep 11, 2014
Location
england
6 months is pathetic. If this was any other. casino it would be 5 pages long.

Player should be paid in full
 

Supababe

Opinions Meister!
CAG
mm1
Joined
Aug 10, 2016
Location
Lancashire, UK
I came to the thread earlier as I wondered only this morning about the Will Hill promo for £5 on a king jackpot slot. Winnings from free cash capped at £20. Would this apply if a JP was won do you think? and would Will Hill keep the payout from the provider?
 

paul7388

Ueber Meister
MM
Joined
Jan 8, 2014
Location
glasgow scotland
I came to the thread earlier as I wondered only this morning about the Will Hill promo for £5 on a king jackpot slot. Winnings from free cash capped at £20. Would this apply if a JP was won do you think? and would Will Hill keep the payout from the provider?

Saw it in William Hills terms before. Winnings are capped except for jackpot wins. If you hit the Jackpot you would get paid it.
 

ssrrlldog

Newbie member
Joined
Apr 5, 2018
Location
UK
What reason did they give for paying in installments? I'll be honest, I wouldn't be happy with this, it is clearly a progressive Jackpot. I can't see anything in the T&C's that state the payouts are different if its local or networked.
Why only £24600 when the T&C's state £30000?

  • Account holders may only withdraw the maximum amount of £ 30,000 per month, unless a larger amount has been agreed with Videoslots. Then the Account holder is paid an amount of £ 30,000 per month until all winnings has been received.
Think it's 30,000 Euros and although it's a progressive it's still considered a local jackpot.
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Think it's 30,000 Euros and although it's a progressive it's still considered a local jackpot.

You are in the UK though aren't you, so it's £30000 according to the T&C's, and the T&C's don't make a distinction between types of progressives so you should be paid all at once.
 

ssrrlldog

Newbie member
Joined
Apr 5, 2018
Location
UK
Thanks all - let's see what happens tomorrow. Seems there has been some miscommunication along the line somehow but no matter when I'm paid I've still won a life changing amount so got nothing to grumble about and everything to look forward to! :)
 

brianmon

Ueber Meister
webby
mm4
Joined
May 22, 2013
Location
Cumbria
The fact that it is a local jackpot makes the situation worse.
3.7% of all bets contribute to the mega jackpot, and 20% of that total amount is reserved to reseed the jackpot plus €10,000.
The TRTP of 96.59% even takes into account the €10,000 reseeding.

So assuming this is the first time it's paid out at VideoSlots. It must have turned over around 3,600,000 to generate a jackpot of 133,000.

So VideoSlots have already received the money to pay it out, from people playing it previously.
Ideally they should have ring-fenced the amount of contributions, so they were able to payout in full.
Since they're the only site where that jackpot could have been won
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
The CM standards for the progressive jackpots to be paid out in one lump sum or so are based on the logical presumption that it is a from a shared pool of funds. If it is from a non-shared pool (like in this case), then their payout policies apply. I will update the CM standards to reflect that. This is not the time to start badgering the casino rep. Thanks!
 

ssrrlldog

Newbie member
Joined
Apr 5, 2018
Location
UK
As mentioned in an earlier post I’m just happy to get the money whether in instalments or one go. I just wanted to provide an update on my original post. No complaints about at all from me (just a comment on the slightly confusing communication).
 

lockinlove

Staring into the sun
PABaccred
PABinit
Joined
Jan 17, 2014
Location
Canada
6 months is pathetic. If this was any other. casino it would be 5 pages long.

Player should be paid in full

5 pages long of what? The rep said he was looking into it so nothing to really say until then aside from congrats.
 

aceking123

Paleo Meister (means really, really old)
Joined
Mar 4, 2008
Location
uk
The CM standards for the progressive jackpots to be paid out in one lump sum or so are based on the logical presumption that it is a from a shared pool of funds. If it is from a non-shared pool (like in this case), then their payout policies apply. I will update the CM standards to reflect that. This is not the time to start badgering the casino rep. Thanks!

Not sure on that brian it is a shared pool every player who plays that slot pays into the pot , this is no different from any other progressive slot payout , just thats its a local jackpot from casino , but still is a progressive win so should be paid in one payment.
 
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