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Who pays out for a progressive jackpot?

Discussion in 'Online Casinos' started by ssrrlldog, Apr 24, 2018.

    Apr 24, 2018
  1. ssrrlldog

    ssrrlldog Newbie member

    Location:
    UK
    Hi - I was lucky enough last month to win the Divine Fortune Progressive Jackpot of £39,000 on a Cassava site and they paid out with no problem. I don't know what the odds are but I then won it again 3 weeks later on VideoSlots site - this time for £133,000! I have always had a great experience with VideoSlots and I don't anticipate the payout being an issue (fingers crossed). My query is that they are now waiting for the game provider to do some checks - I thought it was the casino who paid out (as the jackpot amounts vary by casino?).
     
    Mouche12 and zellie like this.
  2. Apr 25, 2018
  3. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    Wow, that's amazing. Network wide progressives are paid by the game provider to the casino for distribution to the player. Local progressives (the value is separate on each casino, not pooled), are paid by the casino.

    Games, not just progressives, are hosted on servers of the game provider. Very large wins are routinely checked.

    If you took a screenshot, we'd love to see it, and here about your plans for your big win.

    Congratulations.
     
    Mouche12 and ssrrlldog like this.
  4. Apr 25, 2018
  5. Glassheart

    Glassheart Experienced Member MM

    Occupation:
    Management
    Location:
    Leeds
    Congratulations that's incredible luck

    Spend it wisely (on hookers) :cheers:
     
    ssrrlldog likes this.
  6. Apr 25, 2018
  7. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Divine Fortune is a localized progressive jackpot taking 3.7.% of each bet, hence, it is paid by the casino not the game provider. But they still have to check whether the hit is legit.

    The odds to hit the jackpot are: 1 in 26,854 at max bet which is $100. Anything in smaller bets will decrease the chance, at $1 that would be 1:2,685,400.

    Congrats on your win, you could not have won it at a more trustworthy place than Videoslots.
     
    Last edited: Apr 25, 2018
    Mouche12, Supababe, ssrrlldog and 4 others like this.
  8. Apr 25, 2018
  9. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall

    Let's see some screenshots! £133,000 is NOT a jackpot, but compensation for playing the bloody awful game, paid directly by Videoslots. :D

    You couldn't have picked a better site than Videoslots, the Casinomeister casino of the year for last 2 years.

    You'll have your lolly by the weekend if not before I'd surmise.

    Congrats!
     
    Supababe, ssrrlldog and Harry_BKK like this.
  10. Apr 25, 2018
  11. ssrrlldog

    ssrrlldog Newbie member

    Location:
    UK
    Thanks everyone. I didn’t get a screenshot (I was in shock I think). Would I be able to get it by entering the game id anywhere? The first win was on 40p stake and the videoslots win was 80p. Never really liked Divine Fortune but after the first jackpot win thought I’d stick with it (but on a better site). It’s my favourite game now . Once the money comes through am going to be putting down a very large deposit on a house - something that’s only be a dream until now! Hate waiting though .........
     
  12. Apr 25, 2018
  13. Spikie

    Spikie Full Member

    Location:
    Uk
    Well done , great to hear major good news.

    Must be a jackpot money cloud following you around bursting .

    If good luck comes in threes , maybe another isn’t far away
     
    ssrrlldog likes this.
  14. Apr 25, 2018
  15. Betreels Casino

    Betreels Casino Online Gaming Affiliate Manager

    Occupation:
    Operations Manager Betreels.com
    Location:
    UK and Gibraltar Licensed
    Videoslots have a €30k monthly cashout limit for Non-Progressive wins. If Videoslots is liable to pay the winnings and not NetEnt, then they could classify this as a non-progressive win.

    If it is deemed a Progressive Win by Videoslots, then this term comes into play:

    2.15 When and if, there are jackpot games on the website, an account holder who won a jackpot of more than € 50,000 in the progressive slots, may have to wait up to 30 working days on payment from the time of the jackpot. Account holder can then choose to take out the full jackpot profit, regardless of size.
     
    Supababe, ssrrlldog and GC_Konstantin like this.
  16. Apr 25, 2018
  17. GC_Konstantin

    GC_Konstantin Experienced Member webmeister

    Occupation:
    Administrator at Gambling City Network
    Location:
    Gambling Ctiy
    Amazingly shocking ! Congrats to you ... guess you must have friend up with a leprechaun without knowing :) haha !
    You were asking for the odds, to hit both in a row would be 22,535,541,125,000 but within 3 weeks, still in billions I think !
     
  18. Apr 25, 2018
  19. GC_Konstantin

    GC_Konstantin Experienced Member webmeister

    Occupation:
    Administrator at Gambling City Network
    Location:
    Gambling Ctiy
    Yeah, that's interesting ! Divine Fortune slot game is without doubt featuring a progressive jackpot.
    But a local progressive one. Just not the one which the provider of the game would pay for the win.
     
    ssrrlldog likes this.
  20. Apr 25, 2018
  21. Dan.Videoslots

    Dan.Videoslots Dormant account

    Occupation:
    Games Manager
    Location:
    Malta
    Hello everyone and congratulations to ssrrlldog on the win!

    This would not count as a progressive network jackpot, which means that it will not be paid out by NetEnt, it will be paid by us :)

    Best regards,
    Daniel.
     
    Mouche12, Supababe, ssrrlldog and 2 others like this.
  22. May 1, 2018
  23. ssrrlldog

    ssrrlldog Newbie member

    Location:
    UK
    SO just posting an update on this - after a week of communication and initially being asked for my IBAN and BIC details so they could pay it directly into my account I've just been informed that I will have to make monthly withdrawals of £24,600. So it's going to take me about 6 months to receive all my winnings. Am a bit disappointed (although still very very happy with my win) as I had been told it could be paid out in one payment (I was even asked in one e-mail to confirm if I would like it as one payment or in increments).
    But - at least I know and can plan accordingly. I still rate Videoslots as the best casino around but I do wish their support was clearer in the way they communicate.
     
    Mouche12, zellie, Harry_BKK and 2 others like this.
  24. May 1, 2018
  25. thebigs

    thebigs Senior Member

    Occupation:
    part time argos slave lol
    Location:
    roscommon ireland
    Congrats on both wins.
    I would be more than happy to accept 6 monthly payments of 24 grand from a casino you know is one of the best around and you know it will be safe as houses.
     
  26. May 1, 2018
  27. ssrrlldog

    ssrrlldog Newbie member

    Location:
    UK
    Yeah I know - it was just being told I could have it all in one go and then not being able to that was disappointing. I am still very very happy :)
     
  28. May 1, 2018
  29. pinnit2014

    pinnit2014 Meister Member MM PABinit

    Occupation:
    Work with figures, other audit-y things
    Location:
    Glasgow
    I’d take 24 quid on a monthly basis given my poor play. Congrats.
     
    orion and Supababe like this.
  30. May 1, 2018
  31. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    What reason did they give for paying in installments? I'll be honest, I wouldn't be happy with this, it is clearly a progressive Jackpot. I can't see anything in the T&C's that state the payouts are different if its local or networked.
    Why only £24600 when the T&C's state £30000?

    • Account holders may only withdraw the maximum amount of £ 30,000 per month, unless a larger amount has been agreed with Videoslots. Then the Account holder is paid an amount of £ 30,000 per month until all winnings has been received.
     
  32. May 1, 2018
  33. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    @Dan.Videoslots @Casinomeister . Operational standards for accredited casinos state

    "Must pay out progressive jackpot wins in full or in reasonable chunks, regardless of any terms and conditions limiting payouts.*"

    Why is this player being paid less than the stated max payments, stretching a win to over 6 months, for a progressive slot win?

    All I can think is that the payments team did not realize it was a win from a progressive game.
     
  34. May 1, 2018
  35. aceking123

    aceking123 Ueber Meister CAG PABnononaccred MM

    Occupation:
    chippy
    Location:
    uk
    Yet have to agree with has on this. Something isnt right. Congrats on the win though )
     
  36. May 1, 2018
  37. Dan.Videoslots

    Dan.Videoslots Dormant account

    Occupation:
    Games Manager
    Location:
    Malta
    Hi,

    The Divine Fortune Jackpot is a local progressive Jackpot, which means that the Casino needs to payout the money. However, when it is a network Jackpot it is the provider that will pay it out. I will contact our Payment department to have some more information regarding this situation and get back to you guys.

    Br,
    Daniel.
     
    Mouche12 likes this.
  38. May 1, 2018
  39. aceking123

    aceking123 Ueber Meister CAG PABnononaccred MM

    Occupation:
    chippy
    Location:
    uk
    But it's still a progressive jackpot so it should be paid in one go. Work your magic dan )
     
    Mouche12, Jasminebed and Supababe like this.

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