LaurieJim
Paleo Meister (means really, really old)
- Joined
- Jun 16, 2006
- Location
- In the Beautiful South !!
There has just been so many anti Rival threads going up and for most i cant blame some of them. What will it take to gain the trust of so many of its players back? I made up a short list and maybe some can add on and just maybe the Rival casinos will take notice.
Its such a shame as Rival offers great games, what can we do as players to give them our input as im sure they dont like losing players and seeing the anti threads.
Here is my short list............
(1) Customer Service needs to be on the same page as the casino itself.
(2) Slow Pay within weeks, this has got to get better, no 72 hour holds and when we asked for it to be flushed, it should be paid within 72 working hours max imo.
(3) Why all the bonus bans, its almost become a joke, if you the casino place free chips in the account and a player wins, why the bonus ban? This to is not good.
(4) Bonuses that are just unreal, what ever happened to the decent ones with the average WR and cashout?
(5) No emails or replys but from a few Reps on the forum, atleast they show they are concerned imo.
I cant think of anything else at the moment, Rival casinos used to be pretty fair with its players in the past, so what has gone wrong now to have made so many players think otherwise?
................laurie
Its such a shame as Rival offers great games, what can we do as players to give them our input as im sure they dont like losing players and seeing the anti threads.
Here is my short list............
(1) Customer Service needs to be on the same page as the casino itself.
(2) Slow Pay within weeks, this has got to get better, no 72 hour holds and when we asked for it to be flushed, it should be paid within 72 working hours max imo.
(3) Why all the bonus bans, its almost become a joke, if you the casino place free chips in the account and a player wins, why the bonus ban? This to is not good.
(4) Bonuses that are just unreal, what ever happened to the decent ones with the average WR and cashout?
(5) No emails or replys but from a few Reps on the forum, atleast they show they are concerned imo.
I cant think of anything else at the moment, Rival casinos used to be pretty fair with its players in the past, so what has gone wrong now to have made so many players think otherwise?
................laurie