What happens if you dont complete SoW?

[xSlotxSlotxSlot]

Hi guys, hope youre all well.

What happens to your pending withdrawals (€2.5k) if you dont complete the SoW? Ive been trying for days now and i simply cant get through with them. Its never enough it seems, even though its a very reputable brand (also on here).

Please let me know, thanks

 

[GamblingLawyer]

You run the risk that your funds are never paid out. Different companies take different approaches to this but strictly speaking if there is a suspicion that the funds are proceeds from crime then the company can not pay out without incurring liability themselves. Long story short - if it's a regulated operator be ready to complete SOW for your funds. You will eventually get them if everything is above board

 

[justdoit]

Hi guys, hope youre all well.

What happens to your pending withdrawals (€2.5k) if you dont complete the SoW? Ive been trying for days now and i simply cant get through with them. Its never enough it seems, even though its a very reputable brand (also on here).

Please let me know, thanks

 

[SpinUk]

You run the risk that your funds are never paid out. Different companies take different approaches to this but strictly speaking if there is a suspicion that the funds are proceeds from crime then the company can not pay out without incurring liability themselves. Long story short - if it's a regulated operator be ready to complete SOW for your funds. You will eventually get them if everything is above board

“Lawyer”…

Wrong - the Casino must either pay you back all net deposited funds (including losses) or make a complaint to the NCA who will investigate.

A reasonable suspicion would be required to report a case to the NCA. Reasonable suspicion is not a refusal to provide bank statements or other personal information.

How long can they sit on it? That would be 30 days and no more before they do the report. Longer and they are breaking these money laundering rules themselves:

You do not have permission to view link Log in or register now.

Either way you will get your money.(providing you are not actually money laundering).

You do not have permission to view link Log in or register now.

• if CDD cannot be completed, then the operator must proceed in line with regulation 31(1)(c) and terminate the existing business relationship with the customer
• if funds are to be repaid, then the amount repaid should consist of all funds owed to the customer at the point that the threshold was reached, plus all deposits made at that point and thereafter
• funds should be refunded back to the originating account, and:
• there should be appropriate risk mitigation
• where it is suspected that the funds are the proceeds of crime, remote casino operators should submit SARs or seek a defence (appropriate consent) before refunding any of the funds.

 

[Mr_Slot5]

“Lawyer”…

Wrong - the Casino must either pay you back all net deposited funds (including losses) or make a complaint to the NCA who will investigate.

A reasonable suspicion would be required to report a case to the NCA. Reasonable suspicion is not a refusal to provide bank statements or other personal information.

How long can they sit on it? That would be 30 days and no more before they do the report. Longer and they are breaking these money laundering rules themselves:

You do not have permission to view link Log in or register now.

Either way you will get your money.(providing you are not actually money laundering).

You do not have permission to view link Log in or register now.

• if CDD cannot be completed, then the operator must proceed in line with regulation 31(1)(c) and terminate the existing business relationship with the customer
• if funds are to be repaid, then the amount repaid should consist of all funds owed to the customer at the point that the threshold was reached, plus all deposits made at that point and thereafter
• funds should be refunded back to the originating account, and:
• there should be appropriate risk mitigation
• where it is suspected that the funds are the proceeds of crime, remote casino operators should submit SARs or seek a defence (appropriate consent) before refunding any of the funds.

It’s amazing how many people seem to think a casino can withhold your funds indefinitely. They cannot, as the legislation above clearly states.

 

[pinnit2014]

There's also the key word(s): 'reasonable suspicion'

Hard to know how a casino can suddenly manifest reasonable suspicion when arbitrary thresholds are set, a withdrawal is pending from a ten quid deposit etc.

 

[gonzo fonso]

if one is not prepared to send SOW/SOF for whatever reason then close your account,by law they have to pay any outstanding monies,why doesnt a casino ask for SOW/SOF when you sign up ???

 

[satchnz]

if one is not prepared to send SOW/SOF for whatever reason then close your account,by law they have to pay any outstanding monies,why doesnt a casino ask for SOW/SOF when you sign up ???

It’s because they don’t want to scare you off from depositing (and most likely losing) your money. But if they have to give you money back, they’ll do what they can to stall and/or not pay. Sounds like I am describing a trap.

 

[L&L-Jan]

Hi guys, hope youre all well.

What happens to your pending withdrawals (€2.5k) if you dont complete the SoW? Ive been trying for days now and i simply cant get through with them. Its never enough it seems, even though its a very reputable brand (also on here).

Please let me know, thanks

Technically that should be released if no concerns, if there are concers it would result in a report to the national crime unit, who will advice how to proceed.
What are you running in to? Are there requests you cant fullfil?

 

[justdoit]

Hi guys, hope youre all well.

What happens to your pending withdrawals (€2.5k) if you dont complete the SoW? Ive been trying for days now and i simply cant get through with them. Its never enough it seems, even though its a very reputable brand (also on here).

Please let me know, thanks

I get ask for sow all time I refuse all they can do pay me and close my account, more we refuse more complaint Casinos make to UKGC to stop asking for stupid doc, I find it high risk now to play in UKGC casinos if you win over £2000 is good chance they will start asking lot of doc and making you life hell, for now I feel save to play in crypto casinos

 

[GamblingLawyer]

“Lawyer”…

Wrong - the Casino must either pay you back all net deposited funds (including losses) or make a complaint to the NCA who will investigate.

A reasonable suspicion would be required to report a case to the NCA. Reasonable suspicion is not a refusal to provide bank statements or other personal information.

How long can they sit on it? That would be 30 days and no more before they do the report. Longer and they are breaking these money laundering rules themselves:

You do not have permission to view link Log in or register now.

Either way you will get your money.(providing you are not actually money laundering).

You do not have permission to view link Log in or register now.

• if CDD cannot be completed, then the operator must proceed in line with regulation 31(1)(c) and terminate the existing business relationship with the customer
• if funds are to be repaid, then the amount repaid should consist of all funds owed to the customer at the point that the threshold was reached, plus all deposits made at that point and thereafter
• funds should be refunded back to the originating account, and:
• there should be appropriate risk mitigation
• where it is suspected that the funds are the proceeds of crime, remote casino operators should submit SARs or seek a defence (appropriate consent) before refunding any of the funds.

The Casino can not inform you that they have made a complaint to the NCA and all the funds will be withheld.
The misconception is that a casino is forced to pay when you tell them to close your account. It doesn't work like that.

The Gambling Commission requests all operators to pay all balances to players at the moment of self-exclusion but AML law says that the operator will be held liable if it pays out and they were proceeds of crime. Casinos who know this will not pay out until the suspicion is removed.

If the Gambling Commission wanted to change this they would give fines for not paying out speedy withdrawals rather than for ML offences

 

[satchnz]

The Casino can not inform you that they have made a complaint to the NCA and all the funds will be withheld.
The misconception is that a casino is forced to pay when you tell them to close your account. It doesn't work like that.

The Gambling Commission requests all operators to pay all balances to players at the moment of self-exclusion but AML law says that the operator will be held liable if it pays out and they were proceeds of crime. Casinos who know this will not pay out until the suspicion is removed.

If the Gambling Commission wanted to change this they would give fines for not paying out speedy withdrawals rather than for ML offences.

How does this fit with UKGC regulations where it states that a withdrawal cannot be held due to SOW checks where those checks could have reasonably been undertaken at an earlier stage?

 

[justdoit]

How does this fit with UKGC regulations where it states that a withdrawal cannot be held due to SOW checks where those checks could have reasonably been undertaken at an earlier stage?

I got ask yesterday about SOW, I open new account in slotsmillion casino deposit £50 cashout £30 to find out how fast their payment is, got email send Id other bs got full verified, next day got 30 free spins won like £9 made it to £180 after wagering 48x, I ask for £150 cashout 2 hrs later got hit with SOW, I refuse to send any doc about sow, they paid me and closed my account...PS we should all get together refuse their SOW BS we all deposit from bank, we all read get check by bank before we deposit to casinos, yes if you go crazy and deposit same casino same day 4-5 times just give them time out for 2 weeks,or make limit deposit on average what they spend last year only one deposit a week, end of the day casinos will lose their costumers for UKGC bs

 

[SpinUk]

The Casino can not inform you that they have made a complaint to the NCA and all the funds will be withheld.
The misconception is that a casino is forced to pay when you tell them to close your account. It doesn't work like that.

The Gambling Commission requests all operators to pay all balances to players at the moment of self-exclusion but AML law says that the operator will be held liable if it pays out and they were proceeds of crime. Casinos who know this will not pay out until the suspicion is removed.

If the Gambling Commission wanted to change this they would give fines for not paying out speedy withdrawals rather than for ML offences

Even if the Casino does submit a SAR, the NCA has to make a decision to investigate within 7 days, if it declines the Casino has to return funds.

Are you seriously considering that the vast majority of delays that are longer than this are due to the NCA undertaking to investigate that case?

Out of interest, what size of deposits on average/scenario do you consider the NCA would consider worthy of investigation?

Or is it that the Casino is just sitting on their hands and chancing their luck the player will just give up and go away.

 

[SpinUk]

Good casino grifting example of the below:

 

[SpinUk]

I got ask yesterday about SOW, I open new account in slotsmillion casino deposit £50 cashout £30 to find out how fast their payment is, got email send Id other bs got full verified, next day got 30 free spins won like £9 made it to £180 after wagering 48x, I ask for £150 cashout 2 hrs later got hit with SOW, I refuse to send any doc about sow, they paid me and closed my account...PS we should all get together refuse their SOW BS we all deposit from bank, we all read get check by bank before we deposit to casinos, yes if you go crazy and deposit same casino same day 4-5 times just give them time out for 2 weeks,or make limit deposit on average what they spend last year only one deposit a week, end of the day casinos will lose their costumers for UKGC bs
View attachment 171633View attachment 171634

Case in point

 

[satchnz]

I got ask yesterday about SOW, I open new account in slotsmillion casino deposit £50 cashout £30 to find out how fast their payment is, got email send Id other bs got full verified, next day got 30 free spins won like £9 made it to £180 after wagering 48x, I ask for £150 cashout 2 hrs later got hit with SOW, I refuse to send any doc about sow, they paid me and closed my account...PS we should all get together refuse their SOW BS we all deposit from bank, we all read get check by bank before we deposit to casinos, yes if you go crazy and deposit same casino same day 4-5 times just give them time out for 2 weeks,or make limit deposit on average what they spend last year only one deposit a week, end of the day casinos will lose their costumers for UKGC bs
View attachment 171633View attachment 171634

So you are saying that you got asked for SOW after only one single deposit of £50??

 

[pinnit2014]

So you are saying that you got asked for SOW after only one single deposit of £50??

Wouldn't surprise me - Platin SOW'd me for 500 i think: less than the new I Pad i just got

 

[justdoit]

So you are saying that you got asked for SOW after only one single deposit of £50??

yep and I cashout £30 so total I spend with casino was £20, next day got luck from free spin won £150,to be fare I refuse sow they told me we will pay you but is chance they will close your account, they did pay me and close my account right away

 

[satchnz]

yep and I cashout £30 so total I spend with casino was £20, next day got luck from free spin won £150,to be fare I refuse sow they told me we will pay you but is chance they will close your account, they did pay me and close my account right away
View attachment 171708

Blatant misuse of the regulations. UKGC doesn’t give a fuck.

 

[justdoit]

Blatant misuse of the regulations. UKGC doesn’t give a fuck.

from all this bs regulation only Casinos will lose big time, but Casinos are scared to even get together and talk to UKGC and deal with problem, or maybe Casinos got something to hide and they dont want UKGC to go deep on their files
well good bye UKGC casino welcome crypto casinos

 

[GamblingLawyer]

How does this fit with UKGC regulations where it states that a withdrawal cannot be held due to SOW checks where those checks could have reasonably been undertaken at an earlier stage?

To rephrase that requirement - "A withdrawal can be held if the SOW check request could not have reasonably been made at an earlier stage"

Casinos are constantly being assessed by the Gambling Commission and they do not ever highlight this as an issue.

I'm quite sure the Casinos themselves would rather they never have to ask for any documentation and let players play and lose the funds.

 

[satchnz]

To rephrase that requirement - "A withdrawal can be held if the SOW check request could not have reasonably been made at an earlier stage"

Casinos are constantly being assessed by the Gambling Commission and they do not ever highlight this as an issue.

I'm quite sure the Casinos themselves would rather they never have to ask for any documentation and let players play and lose the funds.

I’m afraid there are many reports of casinos requesting SOW to slow down payment of withdrawals, and they clearly aren’t due to money laundering nor affordability checks. And of course the casinos and UKGC aren’t going to discuss such practices. This impacts the player only, and the UKGC couldn’t care less about the player.

@justdoit has an example above of the abuse of these regulations…

 

[justdoit]

I’m afraid there are many reports of casinos requesting SOW to slow down payment of withdrawals, and they clearly aren’t due to money laundering nor affordability checks. And of course the casinos and UKGC aren’t going to discuss such practices. This impacts the player only, and the UKGC couldn’t care less about the player.

@justdoit has an example above of the abuse of these regulations…

here is new one this morning I never even made deposit on this casino


my respond p.s till now only Malta casinos they asking sow doc, non off well know UK casinos like betway bet365 are asking about Sow

 

[dec2008mcl]

To rephrase that requirement - "A withdrawal can be held if the SOW check request could not have reasonably been made at an earlier stage"

Casinos are constantly being assessed by the Gambling Commission and they do not ever highlight this as an issue.

I'm quite sure the Casinos themselves would rather they never have to ask for any documentation and let players play and lose the funds.

‘Casinos are constantly being assessed by the Gambling Commission’ …stop talking bollix and change ur name you clown.