Virtual Ted??

virtualted said:
Last time we offered to give one of our stes away, look at all the stink that brought up. I miss the movies in the states. When I am up in LA in Febuary, we will get together. I will meet you in "Compton", does not scare me there. I worked in Compton, North Long Beach and Paramount, for three years, and North Pasadena/Altadena for 5 years, so yes, I know the hood too.
Virtualted,

I think bethug is right. Too many clone sites spoil the original. Of course,there will always be people who disagree but if you are to become a prime site you have to get more focussed. I would say that normally,a 100% to 150% bonus should be adequate to attract players. Actually,you can also think along the lines of instant neteller withdrawals,which although it is exactly the opposite of what you are doing,and is woth considering. There is a demand from players for an honest casino to provide this vacuum left by the departure of Phoenician and Nostalgia. During these few years,I have seen many condemnations of virtual and mostly they are right. If you really want to redeem yourself,it is time to take a hard look at your operations. Of course,making yourself heard at these forums is a step in the right direction.
 
Chuchu,
Thanks for your thoughts and general concern. Remember though it is always going to be an "us vs. them" when it comes to casinos and players. A player is trying to win money; a casino does not want them to win. There are formulas that are the right balance, but any player or casino falling on the wrong side of the balance does not care they feel wronged. Again as an example a 24 year old reader of this forum as he told me played a slots only free chip that has max cash out of 100.00. He won 4000.00 at three card poker, never played slots, and in fact opened 37 accounts to redeem the free chip. Wrote and said He will post on every site how we ripped him off and stole the winnings from him. So Chuchu, I have read your posts and you seem to be in the know with a good pulse on casino trends. How should we deal with this person? Also realize this is not out of the norm, I get at least one complaint/threat per day from a player in almost this eact same scenario. Bethug is trying to organize a players union which I hope he is able, but one of his first issues is that casinos are not involved; something like that just goes to drive the two sides farther apart. Casino on Net is estimated to be 60% of the on line casino business, and they have not changed there pay out time. Again I think we all get clouded by what we see here and on other forums. I think the forums prove an invaluable service, but I would be willing to wager, from what I have seen at my casino that less than 10% of casino gamblers have ever been in a forum, and less than 1% have ever registered and less than 10% of the 1% have posted. If someone has better numbers or are more informed please chime in, Bryan? So in one way the forums do speak for the masses, but is everyones voice being heard? Sorry for kind of rambling Chuchu, there is just no set answer.
 
virtualted said:
...I think the forums prove an invaluable service, but I would be willing to wager, from what I have seen at my casino that less than 10% of casino gamblers have ever been in a forum, and less than 1% have ever registered and less than 10% of the 1% have posted. If someone has better numbers or are more informed please chime in, Bryan?..
This is a little tricky. Most operators agree that only between 7-12% of their players have visited a message board, I'm not sure how this is applied across the entire gambling community since this would only apply to their customers. I can say that nearly 100% of the posters in this board are either an active player, a potential player, or a industry spokeperson/representative. :D At Casinomeister, the main site gets substantially more traffic than the forum - many of my newsletter subscribers and visitors have never really checked out the forum.

As for the forum, true there are many lurkers - some lurking for years but never posting. Visitors are able to read the pages in the forum without needing to register. This is something I've always felt strongly about. But if they want to use the forum to either search or contact someone - then they need to register. Casinomeister's forum receives about 160 new registrations a month, (which BTW is increasing since this is a now a requirement in order to "Pitch a Bitch").

But I believe that if someone has something worthwhile to say, or if they feel strongly about a subject - they'll say it - especially if the atmosphere is condusive to speaking freely (with responsibility, mind you).

Even though it may not seem that every voice is being heard, there is a lot of reading going on :D
 
Bryan,
I apologize; I was not trying to down play the effect of the forum. It is huge and I can say it has taught me more about the pulse of the gambling community. I was just bringing up that the players who do voice their opinions here are the well informed, intelligent, even if sometime opinionated. What my point which did not come out clear is that in the casino, you have a player who just likes playing and makes deposit after deposit, and really has no care if they ever win. When they do win, ALWAYS just reverse it. That player would get laughed at on this forum, but this is the customer as a business I want to cater my business to. Not someone who is going to use the right bonus or play the right game to lower house edge. Even though that person may be more vocal about how things should be done. That was what the point I was trying to make.
As an example I have a player who after work every night deposits 100.00, and we give her enough bonuses to play till morning. She does not want to win, and in fact when she did win once and was paid (albeit slow) she got upset and stopped playing for awhile, because since she won, there was now pressure and that was the one thing she did not want. She is not an exception at my casino. She likes when we call her, she likes we know her name, she likes that will bend over backwards for her. These are things that a certain niche` in the player community want, and could care less about how quickly they get paid or if they have been labeled a skilled player.
 
virtualted said:
Bryan,
I apologize; I was not trying to down play the effect of the forum. .
No need to apologize since I didn't take it that way. There are different audiences thus different kinds of players. I was just trying to point this out via some statistics.

What my point which did not come out clear is that in the casino, you have a player who just likes playing and makes deposit after deposit, and really has no care if they ever win. When they do win, ALWAYS just reverse it. That player would get laughed at on this forum, but this is the customer as a business I want to cater my business to....
Seems like this person lives in bizarro-world. Did you ever see the Star Trek episode where Data, Worf, and Number 1, beam down to the planet that consists of only a Casino Hotel that you can never leave? This player would probably dig playing there.
 
casinomeister said:
This is a little tricky. Most operators agree that only between 7-12% of their players have visited a message board, I'm not sure how this is applied across the entire gambling community since this would only apply to their customers. I can say that nearly 100% of the posters in this board are either an active player, a potential player, or a industry spokeperson/representative. :D At Casinomeister, the main site gets substantially more traffic than the forum - many of my newsletter subscribers and visitors have never really checked out the forum.

As for the forum, true there are many lurkers - some lurking for years but never posting. Visitors are able to read the pages in the forum without needing to register. This is something I've always felt strongly about. But if they want to use the forum to either search or contact someone - then they need to register. Casinomeister's forum receives about 160 new registrations a month, (which BTW is increasing since this is a now a requirement in order to "Pitch a Bitch").

But I believe that if someone has something worthwhile to say, or if they feel strongly about a subject - they'll say it - especially if the atmosphere is condusive to speaking freely (with responsibility, mind you).

Even though it may not seem that every voice is being heard, there is a lot of reading going on :D


Bryan. Your forum is just Fanstatic! And thank you for your useful comments
always. :thumbsup:
 
virtualted said:
you have a player who just likes playing and makes deposit after deposit, and really has no care if they ever win. When they do win, ALWAYS just reverse it. That player would get laughed at on this forum, but this is the customer as a business I want to cater my business to.

God Bless these players. They shouldn't be laughed at. If it weren't for the VAST amount of losing gamblers, whether online or in the "real world", then there would not be any favorable opportunities for anyone. If the vast majority were not losers, then there wouldn't be any casinos. This is so true that I think most B&M casinos are just wasting their time and worrying about nothing when they sweat a small percentage of possible advantage players. Online may be a different matter, so I don't know.

But I have really enjoyed reading your posts, Ted. You're right, it will always be an "us versus you" attitude. But there is a delicate balance and I've got to hope that the casinos continue to do well. If they don't, then they'll fold. And that's no good.

Appreciate your presense on this Board. (but be careful in Compton, no matter what Bethug says :) )
 
paul, nixon is way safer than jordon.

Compton is safe, only time people get jack if you cross there drug area.
 
VTED - You pretty much said --There are players who just like playing and making deposit after deposit and really have no care if they ever win.

If and when they do win something and cashout, they ALWAYS just reverse it.

(Virtual Ted) - "These are the customers as a business I want to cater my business to"
.
I take it you will payout these players quickly?


Also, why did you or your firm privately offer a $4000 valuated website to someone who is accusing your firm of deleting their website?
 
joely, the man runs a business,
Like in the real estate business, if someone complains about one of my agents even thru i know the agent was right, i might give them a tv or vcr. Its all about repeat business

To me he offered it to them for all the confusiing going on.
 
amandajm said:
VTED - You pretty much said --There are players who just like playing and making deposit after deposit and really have no care if they ever win.

If and when they do win something and cashout, they ALWAYS just reverse it.

.
I take it you will payout these players quickly?


Also, why did you or your firm privately offer a $4000 valuated website to someone who is accusing your firm of deleting their website?


IMO the answer is really simple. Ted is a great guy, very generous and genuinely caring what happens to people. He saw someone who was hurt and wanted to fix it. I do not believe Ted had anything to do with the deleted website. ;)
 
Overview from VirtualTed

What my point which did not come out clear is that in the casino, you have a player who just likes playing and makes deposit after deposit, and really has no care if they ever win. When they do win, ALWAYS just reverse it.... As an example I have a player who after work every night deposits 100.00, and we give her enough bonuses to play till morning. She does not want to win... this is the customer as a business I want to cater my business to.

I have to give you credit for your honesty, VirtualTed...

You are admitting, and somewhat gleefully so, that you and your casino cater to, and encourage, compulsive and degenerate gamblers.

You also make it quite clear that anyone with a bit of intelligence, and educated about gambling, and who can utilize that knowledge to maximize their chances of winning, are NOT real welcome at Virtual Casino.

Seems a lot clearer to me now... All the numerous past "complaints" towards Virtual were from people that had the audacity to actually WIN... and to add insult to injury... actually wanted to BE PAID....

The "HAPPY VIRTUAL PLAYERS" were all "THE LOSERS".... :eek:

Yes... it is crystal clear now.... :rolleyes:
 
He's only admitting to what all the casino's in Vegas do. They know that a massive percentage of their income is from 'holiday gamblers', with dollars to burn - and on a mission to spend 'em as quick as possible!! When they win, they just play more! I must admit, I do exactly that every time I visit Vegas, and the same to a certain extent at online places. I openly don't play for profit, more the recreation/entertainment aspect. Sure it's nice when you hit big, but I enjoy the experience also when I don't. That's not strictly true actually, recently I've been withdrawing my stake here and there (and always a good portion of the 'big' hits), but generally the majority of it goes back in over a period of time.

I'd wager :)D) Ted up there described most 'online' players, and why the business is so lucrative.

Of course the flip side to that is that you must ALWAYS pay promptly and with a smile, as soon as someone decides that they do want to cash out! Rough with the smooth... It's a basic principle of running a successful casino. They've got a big advantage in Vegas in that other players can actually SEE the win, and SEE the player getting paid! All online places have got is the winners table, and the good word being put out... It's IMHO commercial suicide however to do the opposite, and not pay people - hoping noone will notice. That word always gets out ten times quicker...

I saw some of those PWC Payout Statistics for an online place once (32RED I think, around July/August - might be wrong), where the slot payout was over 100%! I would hope any casino wouldn't cry that month, when they'd got fat off the 95% mark for the million months prior....

I find this business fascinating! Some days I like to look at the principles and business aspects behind the scenes. Most, however, I like to get sucked in and carried away by the lights and noises. Easily pleased, me :)
 
I definately think there is a us vs them feeling on the part of many operators. I always get the feeling that casino operators genuinely feel offended and slighted when someone wins. Which is of course why so many of them exhibit a childish glee when cancel the payment of a legit bonus win or make the player jump through hoops/wait months to get paid. The casino owners are the ones that are supposed to be sharp and when a player is sharp it's ok to screw him over.

Virtualted, no one has any problem with you preferring losers. You would be stupid not to. That doesn't mean that when people legitimately win (with a bonus) that player doesn't deserve to be paid. It's a two way street. The very reason you have losers is because there is a chance people may end up winners. As for people creating 37 accounts to get free chips, you have yourself to blame for that one. It should be obvious that it will be abused. If you still keep offering free chips it must mean that you expect the positive side effects to be greater than the negative. If not, stop offering it.
 
Slotster! said:
He's only admitting to what all the casino's in Vegas do. They know that a massive percentage of their income is from 'holiday gamblers', with dollars to burn - and on a mission to spend 'em as quick as possible!! When they win, they just play more! I must admit, I do exactly that every time I visit Vegas, and the same to a certain extent at online places. I openly don't play for profit, more the recreation/entertainment aspect. Sure it's nice when you hit big, but I enjoy the experience also when I don't. That's not strictly true actually, recently I've been withdrawing my stake here and there (and always a good portion of the 'big' hits), but generally the majority of it goes back in over a period of time.

I'd wager :)D) Ted up there described most 'online' players, and why the business is so lucrative.....
Great post Slotster. I think you hit a few nails on the head with this one. When I go to Vegas, it's the play/action I enjoy. Sure I like to win, but when I do I just feed the machines a bit more. I don't expect to walk away with any more money than what I started with - this is extra cash that's there to burn. Lose it all? I couldn't give a flying rats ass. Most of the time it's "even Steven". And no, I'm far from a compulsive gambler. People who know me personally can vouch for that. :D
 
Fair enough.

I will remain unimpressed by these comments..

(V Ted) As an example I have a player who after work every night deposits 100.00, and we give her enough bonuses to play till morning.

She does not want to win, and in fact when she did win once and was paid (albeit slow) she got upset and stopped playing for awhile, because since she won, there was now pressure and that was the one thing she did not want.

She is not an exception at my casino. She likes when we call her, she likes we know her name, she likes that will bend over backwards for her. These are things that a certain niche` in the player community want, and could care less about how quickly they get paid or if they have been labeled a skilled player.
 
I appreciate virtualted's honesty, as stunning as some of his statements are.

However I don't want to play at any casino that takes the attitude that the house should always, always win; clean you out on every transaction. It's gambling, sometimes gamblers get lucky too. For a casino to balk when a gambler does win is reprehensible behavoir.

There is a certain segment of people like virtualted's $100 lady and gamblers like slotster describes. There are many more who deposit big, sometimes win big, and sometimes zero out. If it were my casino I'd want as many people as possible playing my games, since the house has it's edge on all of them.
 
I am not saying that we do not want to pay winners or do not want winners. If we did not pay winners one month our profits would soar, but we would also be out of business the next month. I said earlier there is a fine balance. As I have said before if a player wants to play with no bonus than he is paid in 24 hours if he made an e-wallet deposit, but if a player uses bonuses (therefore not having to deposit as often and a better opportunity to win) than there is a longer pay out period. We want on average for every player to cash out 40% of the time. What I said in an earlier post is that the 40% overall is going to less than 5% of the players. But on the other hand the other 95% of the players are the ones taking 400% bonuses and cash backs and free chips on every deposit. I have said there is a balance between all players and to sweep them all under one blanket is wrong. As this thread started, every customer is different, and wants different things.
Does everyone here realize, why most casinos do not allow roulette, baccarat, and craps? Because there is a small % of players who would place money on the pass and don't pass or red and black excreta. They do this to just make wagering requirements. So the other 99% of the players do not get the opportunity to play these games with a bonus. That is why I tell players contact me. I will treat those games as play through as long as a player does not make cancellation bets. But again this has to be done on a case by case basis because others have ruined it in the past.
 
Ted, casino 365 and william hill, lets you play any game ,just long as you dont do place money on the pass and don't pass or red and black etc.

And casino 365 pays fast, but bad side effect only one free cash out per month.
 
But see that is what I am saying! Why do they have to make stipulations? Because there are the sharp players out there who are looking to take advantage a certain bonus or term. I am not saying that is wrong, but it does effect how things are looked at for all of the other players. Look at "playing systems" Everyone knows the Martingale system works, so the casinos have to adjust the mininum and maximum bets to offset it. So yes that will effect the 95% of the players who could care less about a system, but the casino needs to watch out for those 5%. Bethug, it would be interesting to see a survey, on what the actual win % is for players here on forums and what the true % is in the casino, and than you will realize how much of the win rate is denerated from a few minority of the players.
 

Users who are viewing this thread

Meister Ratings

Back
Top