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Virtual Ted??

Joined
Apr 20, 2003
I hope this is not what going on.

You have alot of clones, your front page to your site has 10 alone. So what happens when people download them, lets say new people that not been around long and take you up on a bonus and win, do you say they multi accounts cause they won? Please explain how it works.

See i know to check www.realtimegaming.com/html/clients.html, looking around I dont see non of them 10 casinos listed on your page , unless they running off a differnte platform. :rolleyes: :rolleyes:

Please explain, what will happen if i play at the other 10 clones i see on your front page with a bonus and win?
 
bethug said:
I hope this is not what going on.

You have alot of clones, your front page to your site has 10 alone. So what happens when people download them, lets say new people that not been around long and take you up on a bonus and win, do you say they multi accounts cause they won? Please explain how it works.

See i know to check www.realtimegaming.com/html/clients.html, looking around I dont see non of them 10 casinos listed on your page , unless they running off a differnte platform. :rolleyes: :rolleyes:

Please explain, what will happen if i play at the other 10 clones i see on your front page with a bonus and win?

I have had this happen and I know with RTG's that if you already have the casino installed on your computer, and you try and download the same casino, when you click on the application it just opens up the casino that is already installed with your username saved in it. I don't think anyone could miss this and try to re register with the same casino. All of the clones are just using a unique webpage and that is all, when it comes to the software it is just the Virtual Casino software downloaded directly from Virtual. Same goes for all of the casinos that Windows has (they sell a start your casino package that is just an affiliate program with your own website and the Windows Casino software)
 
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Black that has happen to me before , also. But most people I know got more than one computer, if i didnt know to check , i would download of the casinos at my office then bam.

Why do they list the clones on the front page? If you can't play at them
 
bethug said:
Black that has happen to me before , also. But most people I know got more than one computer, if i didnt know to check , i would download of the casinos at my office then bam.

Why do they list the clones on the front page? If you can't play at them

Oh yeah, I never thought of that. People could miss this if using multiple computers. Now I would like to know what Virtual would do in this case.
 
It also clearly on each of those sites says part of the thevirtual casino family. Also on every page of the terms and conditions it says that it is The Virtual casino. Now if someone dowloads when of those sites and opens a new account even though they had a Virtual account, than they would be excluded. Once again what you are decribing is Bethug, is what will we do if someone does not read the terms and conditions, than goes ahead and breaks those rules, In this case, it is a case by case bases and depends on the customer. They did not follow rules, but each case is different. Right now we have a 88.00 free no deposit free chip for slots only. I have had some people play other games than slots, so we removed any winnings made from games that were not slots, and gave them a second chance to win. But another customer did the same thing but had opened 17 accounts redeeming the chip. In her case it was obvious her actions were intentional, and we refused to pay her, and she is posting on boards how bad we are. So as I said each situation has its own answer. Sorry I could not give you black and white, but this business has a lot of shades of gray. As for the clones, you saw them on our web page, it is not like they are sneaklly out there, the reason is Gamblers as a lot are superstious and may be they are not able to win at The Virtual Casino, but they feel more confident and are able to win at Golden Dreams Casino. Just trying to appeal for the masses.
Ted
 
Sorry John I was all ready replying before I saw your post. So where is Jinnia, don't you two post as one? Or John maybe you would like me to send you a personal e-mail replying to you, and maybe you would like to share it with others as you and your site do. John just because you are the biggest poster on the board, dosent mean that any thing you say is true.
ted, bob, paul, steve, vinney, harvey, bryan, cindey, stacey, peter, david craig, tom, john,
 
virtualted said:
It also clearly on each of those sites says part of the thevirtual casino family. Also on every page of the terms and conditions it says that it is The Virtual casino. Now if someone dowloads when of those sites and opens a new account even though they had a Virtual account, than they would be excluded. Once again what you are decribing is Bethug, is what will we do if someone does not read the terms and conditions, than goes ahead and breaks those rules, In this case, it is a case by case bases and depends on the customer. They did not follow rules, but each case is different. Right now we have a 88.00 free no deposit free chip for slots only. I have had some people play other games than slots, so we removed any winnings made from games that were not slots, and gave them a second chance to win. But another customer did the same thing but had opened 17 accounts redeeming the chip. In her case it was obvious her actions were intentional, and we refused to pay her, and she is posting on boards how bad we are. So as I said each situation has its own answer. Sorry I could not give you black and white, but this business has a lot of shades of gray. As for the clones, you saw them on our web page, it is not like they are sneaklly out there, the reason is Gamblers as a lot are superstious and may be they are not able to win at The Virtual Casino, but they feel more confident and are able to win at Golden Dreams Casino. Just trying to appeal for the masses.
Ted
Virtualted,

Do you mean that you may open multiple accounts but can claim bonuses only once among the range of casinos. Well,as a Chinese,I must say we are more superstitious than most but I wouldnt play at Golden Dreams just because I think I might not win at Virtual unless I have tried it. If you have so many casinos,you should allow players to play at all of them eg. Fortune lounge and Sunny Group. Just only allow them a single bonus for every promotion.
 
virtualted said:
Sorry John I was all ready replying before I saw your post. So where is Jinnia, don't you two post as one? Or John maybe you would like me to send you a personal e-mail replying to you, and maybe you would like to share it with others as you and your site do. John just because you are the biggest poster on the board, dosent mean that any thing you say is true.
ted, bob, paul, steve, vinney, harvey, bryan, cindey, stacey, peter, david craig, tom, john,

Since this is NOT my board, and with all due respect to Bryan, I am not going to get into a posting riff with you.
 
virtualted said:
So what was it that your first post on this thread was about. I did not see any respect there.
As mom says "Ted, if you do not have anything nice to say, than don't say anything at all".
You know something ... both you and your mom are correct.
This is one time I should have minded my own business.

My apologies to Bryan.
 
Chuchu,
That is the reason for it, but remember if you all ready have an account with us, when you go to down load, it is going to let you know that you are Downloading The Virtual Casino. The additional sites are for new signups, and when we mail for one of them it is done, to an inactive player list. So yes one week we may send you an offer to sign up at Ablackjack.com, because you are a black jack player, but what if you hate blackjack, you would never visit that site, so we might send you the next week PartyCity.com, and that you find more apealing and sign up. Both of those sites downloaded TheVirtualCasino, but you felt better about one than the other. I hope it goes to explain it a little better for you. The reason we don't allow you to have more than one account is to disade promotional abuse. If we say you get a 25.00 free chip than you would want it on all accounts. We try to adhere one account per person, but as I said earlier on the post, everything is negotiatble. All I as is if you have a question don't assume. Also it is much better if you come to me and say" I opened 300 accounts , can you leave one open for me to play." Than me finding your 300 accounts and banning them all
 
virtualted said:
Sorry John I was all ready replying before I saw your post. So where is Jinnia, don't you two post as one? Or John maybe you would like me to send you a personal e-mail replying to you, and maybe you would like to share it with others as you and your site do. John just because you are the biggest poster on the board, dosent mean that any thing you say is true.
ted, bob, paul, steve, vinney, harvey, bryan, cindey, stacey, peter, david craig, tom, john,
I don't post here much at all now a day, but when a person brings me into the conversation, then I will.

Get this one thing straight in your head Teddie ol' boy, I Do Not post as anyone but myself!! Unlike you and the rest of GrafixSoftech people. So unless you have something to say of me, to me, Do Not EVER AGAIN include my nic in ANY conversation unless I, and I alone have put it there, Got It??

As for any messages sent to lanidar from you, I told him I did not want to hear no more of your BS PR'ing, so not to send me any content within it.

jinnia - gap
 
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So are you saying Jinnia that Lanidar is not representing you or your forum when he posts on different boards? I have to tell you that if I had a representative with my link on his signature line and his position is to drive business for me than everything he says represents my business. As a casino if one of my employees does something wrong, we still live by what that decision was. I am glad that you live in happy Insomniacs Land there, where you don't have to be involved. Enter the real world and admit you run a business for profit and Lanidar is a key employee and the way your site makes money is the traffic that is built there. So you have become the National Enquirer of the forums with the "Snoop" Lanidar. I give my hat off to you, that is a great roll model.
 
virtualted said:
So are you saying Jinnia that Lanidar is not representing you or your forum when he posts on different boards? I have to tell you that if I had a representative with my link on his signature line and his position is to drive business for me than everything he says represents my business. As a casino if one of my employees does something wrong, we still live by what that decision was. I am glad that you live in happy Insomniacs Land there, where you don't have to be involved. Enter the real world and admit you run a business for profit and Lanidar is a key employee and the way your site makes money is the traffic that is built there. So you have become the National Enquirer of the forums with the "Snoop" Lanidar. I give my hat off to you, that is a great roll model.

Yes, Lanidar is an Admin at Insom, but does that make him my guardian? "MY" spokes-person? No it does not. I have no control over ANYONE and would not even try to control what anyone has to post/say.

Besides, have I read anywhere in lanidars posts in this thread where he said, 'this is the way jinnia feels?" - 'this is Insoms outlook on this or that?' No, I have not, if I over-looked any such thing, please point it out to me. He, just like you, has the right to post for himself of HIS thoughts and feelings without it being tied to or linked to anyone or any place. So, when you yanked my nic into this subject, did you do it for Virtual/Softec, or was it for your own gratification of coming off as a smarta**??

"I" alone will post for MYSELF. Not even for Insom unless I state it to be so.

So, put your hat back on, I do not want you to be taking it off for me, thank you!!
 
Ted, if someone deleted my board, i would be upset, I have had my site banned by the host cause of one of rogue casinos didnt like me saying it was slowing paying.

He just trying to find out who did what.
 
virtualted said:
It also clearly on each of those sites says part of the thevirtual casino family. Also on every page of the terms and conditions it says that it is The Virtual casino. Now if someone dowloads when of those sites and opens a new account even though they had a Virtual account, than they would be excluded. Once again what you are decribing is Bethug, is what will we do if someone does not read the terms and conditions, than goes ahead and breaks those rules, In this case, it is a case by case bases and depends on the customer. They did not follow rules, but each case is different. Right now we have a 88.00 free no deposit free chip for slots only. I have had some people play other games than slots, so we removed any winnings made from games that were not slots, and gave them a second chance to win. But another customer did the same thing but had opened 17 accounts redeeming the chip. In her case it was obvious her actions were intentional, and we refused to pay her, and she is posting on boards how bad we are. So as I said each situation has its own answer. Sorry I could not give you black and white, but this business has a lot of shades of gray. As for the clones, you saw them on our web page, it is not like they are sneaklly out there, the reason is Gamblers as a lot are superstious and may be they are not able to win at The Virtual Casino, but they feel more confident and are able to win at Golden Dreams Casino. Just trying to appeal for the masses.
Ted


What a deep inside look into Human nature. People don't win at Virtual
and they feel they may be able to win at another clone?? :barf: Aren't they more dissappointed when they install these clones only to find virtual icon come up.
 
Just to let it be known, I just sent off an email to Amit Jain at Softec about Virtualted yanking my nic into threads/posts where I am not present, and to see if he would ASK Teddie not to do it again. Another war is not wanted, but won't be ignored!

jinnia -gap
 
Bethug,
I feel sorry for the loss at your site. But I have not seen you throwing accusations that are unsubstantiated at legitimate businesses. You have been harping on our slow play of 5-7 days, but we did not or know of anything that was done to your board. While we are on it Bethug, since you are playing at a lot of other on line casinos, please let me know what other casino gave you a 375% bonus with a 100% cash back. 30 time play through and paid you when you won 10x your deposit in 5-7 days. As I have told you if we did not give as many bonuses as we do than the payout time is quicker. As we have spoken, I will pay you within 24 hours if you let me know that you are taking no bonus ahead of time. Do you realize that we have given you 3 times what you have deposited with me. Now lets say you had deposited that other 3/4 of the deposited money like we had risked, than yes we could pay faster. But remember we try to cater to the everyday player who is looking for more "bang for his buck", so a lot of things we do, are not geared for the players on a players forum like this. I remember when the Bellagio originally opened; they were going to be minimum 100.00 bet table games, and 1.00 slots. This was going to be the High Roller casino, instead they realized that there are more profits in catering to the masses, something here at The Virtual we do. So from time to time we upset players like "universexf6", who are only out to make a profit for themselves at any cost, and get mad when a casino, no longer let them feed of them. He will only take a bonus, than gets upset when a casino limits him. Even though I had read his posts on line, I still gave him a chance to play in my casino, and when he won, I paid him, but know we are the bad guys because we will not let him win any more. All in all it is this type of person who is killing the industry for other players. So know where there are less than 5% skilled players on line, but who do account for over 85% of my payouts (our stats), we will have to make the other 95% adhere to rules that are there for those 5% chosen few.

Ted
 
virtualted said:
Bethug,
I feel sorry for the loss at your site. But I have not seen you throwing accusations that are unsubstantiated at legitimate businesses. You have been harping on our slow play of 5-7 days, but we did not or know of anything that was done to your board. While we are on it Bethug, since you are playing at a lot of other on line casinos, please let me know what other casino gave you a 375% bonus with a 100% cash back. 30 time play through and paid you when you won 10x your deposit in 5-7 days. As I have told you if we did not give as many bonuses as we do than the payout time is quicker. As we have spoken, I will pay you within 24 hours if you let me know that you are taking no bonus ahead of time. Do you realize that we have given you 3 times what you have deposited with me. Now lets say you had deposited that other 3/4 of the deposited money like we had risked, than yes we could pay faster. But remember we try to cater to the everyday player who is looking for more "bang for his buck", so a lot of things we do, are not geared for the players on a players forum like this. I remember when the Bellagio originally opened; they were going to be minimum 100.00 bet table games, and 1.00 slots. This was going to be the High Roller casino, instead they realized that there are more profits in catering to the masses, something here at The Virtual we do. So from time to time we upset players like "universexf6", who are only out to make a profit for themselves at any cost, and get mad when a casino, no longer let them feed of them. He will only take a bonus, than gets upset when a casino limits him. Even though I had read his posts on line, I still gave him a chance to play in my casino, and when he won, I paid him, but know we are the bad guys because we will not let him win any more. All in all it is this type of person who is killing the industry for other players. So know where there are less than 5% skilled players on line, but who do account for over 85% of my payouts (our stats), we will have to make the other 95% adhere to rules that are there for those 5% chosen few.

Ted

Huh??? As I told, I am voluntarily not playing at your casino anymore not
a chance to open your casino ware. What I don't like is your slow pay.
11 days. Skilled player is OK. But sucks anyway.

You tell me "I only take bonus". As I told you, or TAUGHT you, what is
the reason of your casino's existence if you don't offer players bonus
whereas you are paying the players in 11 days?? Are you blaming me
on taking bonus and run away?? Kiss my @@@.
 
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Ted, I dont have no problem with your casino beside the 5 to 7 days it takes to get paid, but you do address right in the open in the terms. Also you right you have some of the best bonus around. I have had no problem getting any of them. but i see alot of complaints from other playes.

But you of the few mangers that will come in the open and chat about the issues.

I think you should get rid of all them clones sale them off, so it will be less confusing to people and you might have less complaints.

Just my thoughts, have a bless day , off to see a movie
 
Last time we offered to give one of our stes away, look at all the stink that brought up. I miss the movies in the states. When I am up in LA in Febuary, we will get together. I will meet you in "Compton", does not scare me there. I worked in Compton, North Long Beach and Paramount, for three years, and North Pasadena/Altadena for 5 years, so yes, I know the hood too.
 
virtualted said:
Last time we offered to give one of our stes away, look at all the stink that brought up. I miss the movies in the states. When I am up in LA in Febuary, we will get together. I will meet you in "Compton", does not scare me there. I worked in Compton, North Long Beach and Paramount, for three years, and North Pasadena/Altadena for 5 years, so yes, I know the hood too.


Compton has changed a bit. You'll think you're still in Central America, buying cervesa at the mercado. :)
 
virtualted said:
Last time we offered to give one of our stes away, look at all the stink that brought up. I miss the movies in the states. When I am up in LA in Febuary, we will get together. I will meet you in "Compton", does not scare me there. I worked in Compton, North Long Beach and Paramount, for three years, and North Pasadena/Altadena for 5 years, so yes, I know the hood too.
Virtualted,

I think bethug is right. Too many clone sites spoil the original. Of course,there will always be people who disagree but if you are to become a prime site you have to get more focussed. I would say that normally,a 100% to 150% bonus should be adequate to attract players. Actually,you can also think along the lines of instant neteller withdrawals,which although it is exactly the opposite of what you are doing,and is woth considering. There is a demand from players for an honest casino to provide this vacuum left by the departure of Phoenician and Nostalgia. During these few years,I have seen many condemnations of virtual and mostly they are right. If you really want to redeem yourself,it is time to take a hard look at your operations. Of course,making yourself heard at these forums is a step in the right direction.
 
Chuchu,
Thanks for your thoughts and general concern. Remember though it is always going to be an "us vs. them" when it comes to casinos and players. A player is trying to win money; a casino does not want them to win. There are formulas that are the right balance, but any player or casino falling on the wrong side of the balance does not care they feel wronged. Again as an example a 24 year old reader of this forum as he told me played a slots only free chip that has max cash out of 100.00. He won 4000.00 at three card poker, never played slots, and in fact opened 37 accounts to redeem the free chip. Wrote and said He will post on every site how we ripped him off and stole the winnings from him. So Chuchu, I have read your posts and you seem to be in the know with a good pulse on casino trends. How should we deal with this person? Also realize this is not out of the norm, I get at least one complaint/threat per day from a player in almost this eact same scenario. Bethug is trying to organize a players union which I hope he is able, but one of his first issues is that casinos are not involved; something like that just goes to drive the two sides farther apart. Casino on Net is estimated to be 60% of the on line casino business, and they have not changed there pay out time. Again I think we all get clouded by what we see here and on other forums. I think the forums prove an invaluable service, but I would be willing to wager, from what I have seen at my casino that less than 10% of casino gamblers have ever been in a forum, and less than 1% have ever registered and less than 10% of the 1% have posted. If someone has better numbers or are more informed please chime in, Bryan? So in one way the forums do speak for the masses, but is everyones voice being heard? Sorry for kind of rambling Chuchu, there is just no set answer.
 
virtualted said:
...I think the forums prove an invaluable service, but I would be willing to wager, from what I have seen at my casino that less than 10% of casino gamblers have ever been in a forum, and less than 1% have ever registered and less than 10% of the 1% have posted. If someone has better numbers or are more informed please chime in, Bryan?..
This is a little tricky. Most operators agree that only between 7-12% of their players have visited a message board, I'm not sure how this is applied across the entire gambling community since this would only apply to their customers. I can say that nearly 100% of the posters in this board are either an active player, a potential player, or a industry spokeperson/representative. :D At Casinomeister, the main site gets substantially more traffic than the forum - many of my newsletter subscribers and visitors have never really checked out the forum.

As for the forum, true there are many lurkers - some lurking for years but never posting. Visitors are able to read the pages in the forum without needing to register. This is something I've always felt strongly about. But if they want to use the forum to either search or contact someone - then they need to register. Casinomeister's forum receives about 160 new registrations a month, (which BTW is increasing since this is a now a requirement in order to "Pitch a Bitch").

But I believe that if someone has something worthwhile to say, or if they feel strongly about a subject - they'll say it - especially if the atmosphere is condusive to speaking freely (with responsibility, mind you).

Even though it may not seem that every voice is being heard, there is a lot of reading going on :D
 
Bryan,
I apologize; I was not trying to down play the effect of the forum. It is huge and I can say it has taught me more about the pulse of the gambling community. I was just bringing up that the players who do voice their opinions here are the well informed, intelligent, even if sometime opinionated. What my point which did not come out clear is that in the casino, you have a player who just likes playing and makes deposit after deposit, and really has no care if they ever win. When they do win, ALWAYS just reverse it. That player would get laughed at on this forum, but this is the customer as a business I want to cater my business to. Not someone who is going to use the right bonus or play the right game to lower house edge. Even though that person may be more vocal about how things should be done. That was what the point I was trying to make.
As an example I have a player who after work every night deposits 100.00, and we give her enough bonuses to play till morning. She does not want to win, and in fact when she did win once and was paid (albeit slow) she got upset and stopped playing for awhile, because since she won, there was now pressure and that was the one thing she did not want. She is not an exception at my casino. She likes when we call her, she likes we know her name, she likes that will bend over backwards for her. These are things that a certain niche` in the player community want, and could care less about how quickly they get paid or if they have been labeled a skilled player.
 
virtualted said:
Bryan,
I apologize; I was not trying to down play the effect of the forum. .
No need to apologize since I didn't take it that way. There are different audiences thus different kinds of players. I was just trying to point this out via some statistics.

What my point which did not come out clear is that in the casino, you have a player who just likes playing and makes deposit after deposit, and really has no care if they ever win. When they do win, ALWAYS just reverse it. That player would get laughed at on this forum, but this is the customer as a business I want to cater my business to....
Seems like this person lives in bizarro-world. Did you ever see the Star Trek episode where Data, Worf, and Number 1, beam down to the planet that consists of only a Casino Hotel that you can never leave? This player would probably dig playing there.
 
casinomeister said:
This is a little tricky. Most operators agree that only between 7-12% of their players have visited a message board, I'm not sure how this is applied across the entire gambling community since this would only apply to their customers. I can say that nearly 100% of the posters in this board are either an active player, a potential player, or a industry spokeperson/representative. :D At Casinomeister, the main site gets substantially more traffic than the forum - many of my newsletter subscribers and visitors have never really checked out the forum.

As for the forum, true there are many lurkers - some lurking for years but never posting. Visitors are able to read the pages in the forum without needing to register. This is something I've always felt strongly about. But if they want to use the forum to either search or contact someone - then they need to register. Casinomeister's forum receives about 160 new registrations a month, (which BTW is increasing since this is a now a requirement in order to "Pitch a Bitch").

But I believe that if someone has something worthwhile to say, or if they feel strongly about a subject - they'll say it - especially if the atmosphere is condusive to speaking freely (with responsibility, mind you).

Even though it may not seem that every voice is being heard, there is a lot of reading going on :D


Bryan. Your forum is just Fanstatic! And thank you for your useful comments
always. :thumbsup:
 
virtualted said:
you have a player who just likes playing and makes deposit after deposit, and really has no care if they ever win. When they do win, ALWAYS just reverse it. That player would get laughed at on this forum, but this is the customer as a business I want to cater my business to.

God Bless these players. They shouldn't be laughed at. If it weren't for the VAST amount of losing gamblers, whether online or in the "real world", then there would not be any favorable opportunities for anyone. If the vast majority were not losers, then there wouldn't be any casinos. This is so true that I think most B&M casinos are just wasting their time and worrying about nothing when they sweat a small percentage of possible advantage players. Online may be a different matter, so I don't know.

But I have really enjoyed reading your posts, Ted. You're right, it will always be an "us versus you" attitude. But there is a delicate balance and I've got to hope that the casinos continue to do well. If they don't, then they'll fold. And that's no good.

Appreciate your presense on this Board. (but be careful in Compton, no matter what Bethug says :) )
 
VTED - You pretty much said --There are players who just like playing and making deposit after deposit and really have no care if they ever win.

If and when they do win something and cashout, they ALWAYS just reverse it.

(Virtual Ted) - "These are the customers as a business I want to cater my business to"
.
I take it you will payout these players quickly?


Also, why did you or your firm privately offer a $4000 valuated website to someone who is accusing your firm of deleting their website?
 
joely, the man runs a business,
Like in the real estate business, if someone complains about one of my agents even thru i know the agent was right, i might give them a tv or vcr. Its all about repeat business

To me he offered it to them for all the confusiing going on.
 
amandajm said:
VTED - You pretty much said --There are players who just like playing and making deposit after deposit and really have no care if they ever win.

If and when they do win something and cashout, they ALWAYS just reverse it.

.
I take it you will payout these players quickly?


Also, why did you or your firm privately offer a $4000 valuated website to someone who is accusing your firm of deleting their website?


IMO the answer is really simple. Ted is a great guy, very generous and genuinely caring what happens to people. He saw someone who was hurt and wanted to fix it. I do not believe Ted had anything to do with the deleted website. ;)
 
Overview from VirtualTed

What my point which did not come out clear is that in the casino, you have a player who just likes playing and makes deposit after deposit, and really has no care if they ever win. When they do win, ALWAYS just reverse it.... As an example I have a player who after work every night deposits 100.00, and we give her enough bonuses to play till morning. She does not want to win... this is the customer as a business I want to cater my business to.

I have to give you credit for your honesty, VirtualTed...

You are admitting, and somewhat gleefully so, that you and your casino cater to, and encourage, compulsive and degenerate gamblers.

You also make it quite clear that anyone with a bit of intelligence, and educated about gambling, and who can utilize that knowledge to maximize their chances of winning, are NOT real welcome at Virtual Casino.

Seems a lot clearer to me now... All the numerous past "complaints" towards Virtual were from people that had the audacity to actually WIN... and to add insult to injury... actually wanted to BE PAID....

The "HAPPY VIRTUAL PLAYERS" were all "THE LOSERS".... :eek:

Yes... it is crystal clear now.... :rolleyes:
 
He's only admitting to what all the casino's in Vegas do. They know that a massive percentage of their income is from 'holiday gamblers', with dollars to burn - and on a mission to spend 'em as quick as possible!! When they win, they just play more! I must admit, I do exactly that every time I visit Vegas, and the same to a certain extent at online places. I openly don't play for profit, more the recreation/entertainment aspect. Sure it's nice when you hit big, but I enjoy the experience also when I don't. That's not strictly true actually, recently I've been withdrawing my stake here and there (and always a good portion of the 'big' hits), but generally the majority of it goes back in over a period of time.

I'd wager (:D) Ted up there described most 'online' players, and why the business is so lucrative.

Of course the flip side to that is that you must ALWAYS pay promptly and with a smile, as soon as someone decides that they do want to cash out! Rough with the smooth... It's a basic principle of running a successful casino. They've got a big advantage in Vegas in that other players can actually SEE the win, and SEE the player getting paid! All online places have got is the winners table, and the good word being put out... It's IMHO commercial suicide however to do the opposite, and not pay people - hoping noone will notice. That word always gets out ten times quicker...

I saw some of those PWC Payout Statistics for an online place once (32RED I think, around July/August - might be wrong), where the slot payout was over 100%! I would hope any casino wouldn't cry that month, when they'd got fat off the 95% mark for the million months prior....

I find this business fascinating! Some days I like to look at the principles and business aspects behind the scenes. Most, however, I like to get sucked in and carried away by the lights and noises. Easily pleased, me :)
 
I definately think there is a us vs them feeling on the part of many operators. I always get the feeling that casino operators genuinely feel offended and slighted when someone wins. Which is of course why so many of them exhibit a childish glee when cancel the payment of a legit bonus win or make the player jump through hoops/wait months to get paid. The casino owners are the ones that are supposed to be sharp and when a player is sharp it's ok to screw him over.

Virtualted, no one has any problem with you preferring losers. You would be stupid not to. That doesn't mean that when people legitimately win (with a bonus) that player doesn't deserve to be paid. It's a two way street. The very reason you have losers is because there is a chance people may end up winners. As for people creating 37 accounts to get free chips, you have yourself to blame for that one. It should be obvious that it will be abused. If you still keep offering free chips it must mean that you expect the positive side effects to be greater than the negative. If not, stop offering it.
 
Slotster! said:
He's only admitting to what all the casino's in Vegas do. They know that a massive percentage of their income is from 'holiday gamblers', with dollars to burn - and on a mission to spend 'em as quick as possible!! When they win, they just play more! I must admit, I do exactly that every time I visit Vegas, and the same to a certain extent at online places. I openly don't play for profit, more the recreation/entertainment aspect. Sure it's nice when you hit big, but I enjoy the experience also when I don't. That's not strictly true actually, recently I've been withdrawing my stake here and there (and always a good portion of the 'big' hits), but generally the majority of it goes back in over a period of time.

I'd wager (:D) Ted up there described most 'online' players, and why the business is so lucrative.....
Great post Slotster. I think you hit a few nails on the head with this one. When I go to Vegas, it's the play/action I enjoy. Sure I like to win, but when I do I just feed the machines a bit more. I don't expect to walk away with any more money than what I started with - this is extra cash that's there to burn. Lose it all? I couldn't give a flying rats ass. Most of the time it's "even Steven". And no, I'm far from a compulsive gambler. People who know me personally can vouch for that. :D
 
Fair enough.

I will remain unimpressed by these comments..

(V Ted) As an example I have a player who after work every night deposits 100.00, and we give her enough bonuses to play till morning.

She does not want to win, and in fact when she did win once and was paid (albeit slow) she got upset and stopped playing for awhile, because since she won, there was now pressure and that was the one thing she did not want.

She is not an exception at my casino. She likes when we call her, she likes we know her name, she likes that will bend over backwards for her. These are things that a certain niche` in the player community want, and could care less about how quickly they get paid or if they have been labeled a skilled player.
 
I appreciate virtualted's honesty, as stunning as some of his statements are.

However I don't want to play at any casino that takes the attitude that the house should always, always win; clean you out on every transaction. It's gambling, sometimes gamblers get lucky too. For a casino to balk when a gambler does win is reprehensible behavoir.

There is a certain segment of people like virtualted's $100 lady and gamblers like slotster describes. There are many more who deposit big, sometimes win big, and sometimes zero out. If it were my casino I'd want as many people as possible playing my games, since the house has it's edge on all of them.
 
I am not saying that we do not want to pay winners or do not want winners. If we did not pay winners one month our profits would soar, but we would also be out of business the next month. I said earlier there is a fine balance. As I have said before if a player wants to play with no bonus than he is paid in 24 hours if he made an e-wallet deposit, but if a player uses bonuses (therefore not having to deposit as often and a better opportunity to win) than there is a longer pay out period. We want on average for every player to cash out 40% of the time. What I said in an earlier post is that the 40% overall is going to less than 5% of the players. But on the other hand the other 95% of the players are the ones taking 400% bonuses and cash backs and free chips on every deposit. I have said there is a balance between all players and to sweep them all under one blanket is wrong. As this thread started, every customer is different, and wants different things.
Does everyone here realize, why most casinos do not allow roulette, baccarat, and craps? Because there is a small % of players who would place money on the pass and don't pass or red and black excreta. They do this to just make wagering requirements. So the other 99% of the players do not get the opportunity to play these games with a bonus. That is why I tell players contact me. I will treat those games as play through as long as a player does not make cancellation bets. But again this has to be done on a case by case basis because others have ruined it in the past.
 
Ted, casino 365 and william hill, lets you play any game ,just long as you dont do place money on the pass and don't pass or red and black etc.

And casino 365 pays fast, but bad side effect only one free cash out per month.
 
But see that is what I am saying! Why do they have to make stipulations? Because there are the sharp players out there who are looking to take advantage a certain bonus or term. I am not saying that is wrong, but it does effect how things are looked at for all of the other players. Look at "playing systems" Everyone knows the Martingale system works, so the casinos have to adjust the mininum and maximum bets to offset it. So yes that will effect the 95% of the players who could care less about a system, but the casino needs to watch out for those 5%. Bethug, it would be interesting to see a survey, on what the actual win % is for players here on forums and what the true % is in the casino, and than you will realize how much of the win rate is denerated from a few minority of the players.
 

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