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Videoslots source of wealth income etc etc etc

This is not only sickening it is pathetic that videoslots think they have the right to give grown adults they do not know an allowance.

I am totally against this and sent an email to videoslots to close my account until this policy is dropped and have informed them no more deposits will be made in their casino. I have not been sent any requests but I will not support them if they want to treat players like 5 year olds.

Videoslots feel like their casino is good enough they can whether this and people will comply because they are addicted to their brand. I truly hope this is not the case and players can actually stand up to this absurd garbage. I also know a few other players who are boycotting them because of this.

This has crossed so many lines, I would like say I am speechless. But I talk too much for that to ever happen.

Come on guys, there are lots of other casinos out there. Dont give in to this crap. Go make a thread and ask for other good casinos if you need to but cmon let your love for freerolls go.

I am also very disappointed that players and members here have already given into their demands and provided their personal income.
 
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Ahh ok, but You didn't mention that it was land based casinos! that was where my confusion was. Thanks for the info.

But I actually do not know if the new directives also apply to land based ones. They might do eventually.

Yeah, I edited my post to correct that it was land based rather than online.

You would have thought that this guidance was given to all casinos and not just online ones. It is as easy (I would argue much easier!) to launder money at a brick and mortar casino than online. No verification of documents needed, no ID needed as long as you look to be over 18 years of age.

No "responsible gambling" tools either.

Online playing is so much safer because you have measures available to control your spent. Videoslots is now making us use these control measures rather than relying on the player to use them when needed.

Nowhere in the regulations can I read that a player MUST use deposit / loss limits. They are required to be made available but that is where the responsibility ends as far as the casino is concerned.
 
As a principle if a customer of videoslots is flagged for this source of wealth then it should ask the questions etc before a deposit is made, ie when you click on deposit it should then bring up a prompt advising what is required.

I think its piss poor if someone is trying to make a withdrawl and has to answer questions or provide additional docs just to receive their funds.

I don't understand why online casino's are suddenly required to do this, far easier ways to launder money. They certainly don't do this at land based casino's!

I was flagged before I made the deposit... my account was locked...VS mistakenly gave me a cashout twice months before...I hadn’t noticed...once they noticed the mistake...they locked my account and then asked for SOW....and I’m not a UK citizen...

Did they think I was a fraudster....who knows...
 
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Yeah, I edited my post to correct that it was land based rather than online.

You would have thought that this guidance was given to all casinos and not just online ones. It is as easy (I would argue much easier!) to launder money at a brick and mortar casino than online. No verification of documents needed, no ID needed as long as you look to be over 18 years of age.

No "responsible gambling" tools either.

Online playing is so much safer because you have measures available to control your spent. Videoslots is now making us use these control measures rather than relying on the player to use them when needed.

Nowhere in the regulations can I read that a player MUST use deposit / loss limits. They are required to be made available but that is where the responsibility ends as far as the casino is concerned.

Ok yeah. I am not saying it isn't a good move that VS are doing it this way. But if it actually protects people from overspending then I think that is only a good thing to be fair.

I mean yes it might hurt VS profits slightly, but they are actually setting a precedence in the industry because they are taking this approach. I mean take for example the countless threads on CM and other forums that people make about self exclusions and overspending? Too many. So if all casinos go down this route then far fewer of those threads would be made as well!
 
Ok yeah. I am not saying it isn't a good move that VS are doing it this way. But if it actually protects people from overspending then I think that is only a good thing to be fair.

I mean yes it might hurt VS profits slightly, but they are actually setting a precedence in the industry because they are taking this approach. I mean take for example the countless threads on CM and other forums that people make about self exclusions and overspending? Too many. So if all casinos go down this route then far fewer of those threads would be made as well!

It will never stop a single person from over spending ever. There are way too many casinos out there that if someone wants to gamble, they will.
 
It will never stop a single person from over spending ever. There are way too many casinos out there that if someone wants to gamble, they will.

Not just that, but seeing evidence of income means nothing unless you know what the disposable income is and that, of course, varies from person to person.

As an example, my disposable income is very high compared to how much I earn because I paid my mortgage off already. Mortgage/rent is arguable the biggest spend each month.
 
Wow, this is one long thread! Forgive me if I am repeating something I have missed. I did read that the Uk gov are going to tax winnings which as far as I am aware they do not currently do, so it's not a declarable income for tax purposes. So far I have only had the pop up window, but my question is, What happens to the information that players provide? Is it passed onto the UKGC? I fear the whole thing may just be a phishing expedition by the UKGC in lieu of new rules to come. Please correct me if I am wrong.. Please!!!
 
It will never stop a single person from over spending ever. There are way too many casinos out there that if someone wants to gamble, they will.

Are you ignoring what I said in previous posts?

This will be a thing of the past. ALL other casinos will have to also do SoW requests as well. they too also might enforce the loss limit as well. Not all. But most might. So when you all keep saying this same sentence, your actually just trying to defer the truth. Gamstop will also be something we have to worry about as well going forward once that gets introduced.

This too could be cause for concern if and when VS implement gamstop system, Cos then they might decide if this player overspent and changed his/her loss limit several times each month for the last few months so we will self exclude that player and pass it onto the gamstop system on his/her behalf. So yes that may be not right if they did this. But it may happen and I hope it doesn't. But even if it does it is protecting the players. And this is what it comes down to at the end of the day.

And also to add. No system is 100% safe from able to be hacked. So all data that casinos get could be hacked or leaked by either employees or outside hacker groups.

So maybe it would be a good thing if they also implement a global system database like the gamstop system for all the SoW data to be stored, and that data could then be used for all other casinos. So basically instead of players having to then verify it with each individual casino, the casino gets that data from the global database. Yes it would be a treasure trove of data.

But it would be better for the player in the long term. Then we wouldn't need to worry about doing it manually for each casino. Similar to how the gamstop system will work. If you self exclude at X casino that has implemented gamstop once it ends beta testing. That casino then passes your details over to that system and it then blocks you at all online casinos that have implemented it!
 
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Wow, this is one long thread! Forgive me if I am repeating something I have missed. I did read that the Uk gov are going to tax winnings which as far as I am aware they do not currently do, so it's not a declarable income for tax purposes. So far I have only had the pop up window, but my question is, What happens to the information that players provide? Is it passed onto the UKCG? I fear the whole thing may just be a phishing expedition by the UKGC in lieu of new rules to come. Please correct me if I am wrong.. Please!!!

Winnings are not taxable and are not going to be taxable.

There is a change coming where I believe casinos pay tax over bonuses that they give to players.
 
Are you ignoring what I said in previous posts?

This will be a thing of the past. ALL other casinos will have to also do SoW requests as well. they too also might enforce the loss limit as well. Not all. But most might. So when you all keep saying this same sentence, your actually just trying to defer the truth. Gamstop will also be something we have to worry about as well going forward once that gets introduced.

This too could be cause for concern if and when VS implement gamstop system, Cos then they might decide of this player overspent and changed his/her loss limit several times each month for the last few months so we will self exclude that player and pass it onto the gamstop system on his/her behalf. So yes that may be not right if they did this. But it may happen and I hope it doesn't. But even if it does it is protecting the players. And this is what it comes down to at the end of the day.

With respect, there is no way that a casino can put a player on Gamstop. It is a tool for the player to use not for a casino to label a person a problem gambler that should not be allowed to play online.
 
This will be a thing of the past. ALL other casinos will have to also do SoW requests as well. they too also might enforce the loss limit as well. Not all. But most might. So when you all keep saying this same sentence, your actually just trying to defer the truth. Gamstop will also be something we have to worry about as well going forward once that gets introduced.

However, these casino's do not interface with each other.. so there's nothing to stop me spending 10k in every single one of the hundreds of online casinos, is there?
As mentioned, a stated income isn't something you can then restrict desposits on.. because it takes no account of outgoings.

By your own logic in a previous post, this will lead people to unregulated casino's...... in which case its not very clever then is it ?
 
This is not only sickening it is pathetic that videoslots think they have the right to give grown adults they do not know an allowance.

I am totally against this and sent an email to videoslots to close my account until this policy is dropped and have informed them no more deposits will be made in their casino. I have not been sent any requests but I will not support them if they want to treat players like 5 year olds.

Videoslots feel like their casino is good enough they can whether this and people will comply because they are addicted to their brand. I truly hope this is not the case and players can actually stand up to this absurd garbage. I also know a few other players who are boycotting them because of this.

This has crossed so many lines, I would like say I am speechless. But I talk too much for that to ever happen.

Come on guys, there are lots of other casinos out there. Dont give in to this crap. Go make a thread and ask for other good casinos if you need to but cmon let your love for freerolls go.

I am also very disappointed that players and members here have already given into their demands and provided their personal income.
Good for you! I'm thinking same at least cut down my deposits. I have not been affected by this as yet but I am as well disgusted in what they are requesting and how they are going about it total disgrace to there players.
 
Hi all,

Please note, it's very few players that gets ask for a proof of their source of wealth.
Here are a few examples of when proof of source of wealth could be requested.

A player that declares that he/she works as a waiter and earns €80,000 a year. Our team would look at this and most likely as for a proof of source of wealth since the salary that the player inputted are higher than the salary usually is for a bus driver.

A player that declares that he/she works as a bus driver and earns €20,000 a year and have lost €14,000 at our casino the last two years. We would in this chase also most likely ask for a proof of source of wealth. This is to check that the player can afford to gamble the amount that he/she do and that everything is fine.

We would also most likely request proof of source of wealth from a Highroller that plays for a huge amount of money and this is also to make sure that everything is fine and to see where the money comes from.


There can be other reasons also why we would request proof of source of wealth but this is the most common reasons.

Please feel free to contact me if you have any questions and I hope that this did clarify some of your questions.

Br,

Daniel
So Responsible Gambling and anti- money laundering are being merged into 'one size fits all' then, as many here suspected. Like I knew it would!
 
Can I say. I am not saying I am happy VS are doing this, far from it. All I am doing is using some common sense and looking at it from the casinos side and the players side. I am a player myself of course and have been for many years.

And yes it is invading our private personal financial circumstances. But it is how it is now. Yes VS might be taking it a little too far. But if it is protecting players then I am actually for it. As much as it is not nice they are forcing loss limits.

There will always be people that do not like things when changes happen. It is life we deal with it and move on......

There is countless examples of new rules etc etc that have been implemented over the last few years some we agree with and some we do not. But we all had to accept them and move on, because that is how it works. Life goes on. Yes so be it VS will lose some players and some profits. Well if they can take that loss then that is fine. It actually shows they do care for their players, if they can take this loss to their profits it shows they care and are willing to lose money to help protect us!!!!!
 
Can I say. I am not saying I am happy VS are doing this, far from it. All I am doing is using some common sense and looking at it from the casinos side and the players side. I am a player myself of course and have been for many years.

And yes it is invading our private personal financial circumstances. But it is how it is now. Yes VS might be taking it a little too far. But if it is protecting players then I am actually for it. As much as it is not nice they are forcing loss limits.

There will always be people that do not like things when changes happen. It is life we deal with it and move on......

There is countless examples of new rules etc etc that have been implemented over the last few years some we agree with and some we do not. But we all had to accept them and move on, because that is how it works. Life goes on. Yes so be it VS will lose some players and some profits. Well if they can take that loss then that is fine. It actually shows they do care for their players, if they can take this loss to their profits it shows they care and are willing to lose money to help protect us!!!!!

Casinos need to operate under the legal framework.

I think the issue here is that they are mixing money laundering / responsible gambling issues up. They are requesting these documents under the 4th directive (anti money laundering) but using it for responsible gambling. They have now sort of corrected this.
 
Are you ignoring what I said in previous posts?

This will be a thing of the past. ALL other casinos will have to also do SoW requests as well. they too also might enforce the loss limit as well. Not all. But most might. So when you all keep saying this same sentence, your actually just trying to defer the truth. Gamstop will also be something we have to worry about as well going forward once that gets introduced.

This too could be cause for concern if and when VS implement gamstop system, Cos then they might decide if this player overspent and changed his/her loss limit several times each month for the last few months so we will self exclude that player and pass it onto the gamstop system on his/her behalf. So yes that may be not right if they did this. But it may happen and I hope it doesn't. But even if it does it is protecting the players. And this is what it comes down to at the end of the day.

And also to add. No system is 100% safe from able to be hacked. So all data that casinos get could be hacked or leaked by either employees or outside hacker groups.

So maybe it would be a good thing if they also implement a global system database like the gamstop system for all the SoW data to be stored, and that data could then be used for all other casinos. So basically instead of players having to then verify it with each individual casino, the casino gets that data from the global database. Yes it would be a treasure trove of data.

But it would be better for the player in the long term. Then we wouldn't need to worry about doing it manually for each casino. Similar to how the gamstop system will work. If you self exclude at X casino that has implemented gamstop once it ends beta testing. That casino then passes your details over to that system and it then blocks you at all online casinos that have implemented it!

Interlog already explained the gamstop so no need for me too.

And now you are assuming all casinos will adhere to a massive player database. Give me a break, you dont really believe this do you?

You know what I see happening with this if this spreads industry wide, The UKGC license suddenly become a thing no casino wants.
 
Interlog already explained the gamstop so no need for me too.

And now you are assuming all casinos will adhere to a massive player database. Give me a break, you dont really believe this do you?

You know what I see happening with this if this spreads industry wide, The UKGC license suddenly become a thing no casino wants.

Yes that also might happen! But those casinos that do not like the new rules for the UKGC license would also be casinos that do not care for their players. And those casinos would be ones to avoid then! It shows true colors of what type of casinos are actually around and how they operate if they do decide to just stop paying for the UKGC license!
 
Yes that also might happen! But those casinos that do not like the new rules for the UKGC license would also be casinos that do not care for their players. And those casinos would be ones to avoid then! It shows true colors of what type of casinos are actually around and how they operate if they do decide to just stop paying for the UKGC license!

So just because a casino doesnt want to abide by some ridiculous source of income request that is going to be wildly inaccurate anyways, they are bad?

A casino is there to make money and provide entertainment to adults. Limiting adults to something that will not help nor is accurate in any way will do nothing but anger players and not provide an experience the players wants.

What videoslots is missing here is quite simple. For one, the income forms are inaccurate and are meaningless. Just because someone claims $60,000 per year how do they sort what a player can spend? What if that player won 1 million dollars in another casino? What if they were given 5 million dollars in a will? What if groceries are cheaper in that country, what if the cost of living is cheaper? What if that person lives in a house with 5 others and their rent is only $200 a month? Videoslots just gets to decide what mommy gives their children? I dont think so.

And of course there is the option that videoslots imposes an $800 a month budget on a player. So when that player reaches $800 and wants to gamble still, what do they do? Log into slotsmillion and deposit. What if they reach a limit at slotsmillion? They open their account at casino rewards and play. What if there is a player database and this player by some miracle cant find a casino to play in? (Which is impossible because there are lots of casinos that are great but dont hold a UKGC license anyways) They go to the store and buy scratch tickets, go to the pub play slots, go to their local casino and gamble.

Videoslots believes they are the only casino or something. Or maybe they think they are doing their part to limit players as much as possible. What some people are missing is a problem gambler will always find a way to gamble. Having a RG section is more than enough where a player can self exclude or take a breather and feel better they did so. All a casino should do is offer a player who needs help, options. Not force them onto something. Forcing someone who is not ready to change has never worked in any instance ever.

I think this is only going to increase the cases of fraud. VPN usage, duplicate accounts and much more. And do little to nothing to deter a player from overspending.
 
Good post.. and exactly lockinlove...

They can implement a billion rules per casino.. its never going to stop someone spending more than they can afford.. ever..!
 
So just because a casino doesnt want to abide by some ridiculous source of income request that is going to be wildly inaccurate anyways, they are bad?

A casino is there to make money and provide entertainment to adults. Limiting adults to something that will not help nor is accurate in any way will do nothing but anger players and not provide an experience the players wants.

What videoslots is missing here is quite simple. For one, the income forms are inaccurate and are meaningless. Just because someone claims $60,000 per year how do they sort what a player can spend? What if that player won 1 million dollars in another casino? What if they were given 5 million dollars in a will? What if groceries are cheaper in that country, what if the cost of living is cheaper? What if that person lives in a house with 5 others and their rent is only $200 a month? Videoslots just gets to decide what mommy gives their children? I dont think so.

And of course there is the option that videoslots imposes an $800 a month budget on a player. So when that player reaches $800 and wants to gamble still, what do they do? Log into slotsmillion and deposit. What if they reach a limit at slotsmillion? They open their account at casino rewards and play. What if there is a player database and this player by some miracle cant find a casino to play in? (Which is impossible because there are lots of casinos that are great but dont hold a UKGC license anyways) They go to the store and buy scratch tickets, go to the pub play slots, go to their local casino and gamble.

Videoslots believes they are the only casino or something. Or maybe they think they are doing their part to limit players as much as possible. What some people are missing is a problem gambler will always find a way to gamble. Having a RG section is more than enough where a player can self exclude or take a breather and feel better they did so. All a casino should do is offer a player who needs help, options. Not force them onto something. Forcing someone who is not ready to change has never worked in any instance ever.

I think this is only going to increase the cases of fraud. VPN usage, duplicate accounts and much more. And do little to nothing to deter a player from overspending.

I am not saying this wont be the case! I am just giving my opinions! as is everyone else :)
 
Dont think this goverment give a flying f**k about responsible gaming,if they did kids would not be allowed to play
the lottery or buy scratchcards at 16. Cant even vote at 16

Kids can play the £5 jackpot fruities, which a lot of them can save up for big streaks.
I myself have had 50 quid streaks out of some of them.
Imagine being a eight year old kid and dropping 40 or 50 quid out of a machine
Those are going to be the problem gamblers of the future.
I see local kids going in the arcades at the coast piling the quid coins into machines, and when they are skint they watch there mates piling quid coins into the machines.
I know they are locals as I see the same faces everytime I go.
What is the government doing about this? They are more interested in limiting my 9p spins on DOA
 
Kids can play the £5 jackpot fruities, which a lot of them can save up for big streaks.
I myself have had 50 quid streaks out of some of them.
Imagine being a eight year old kid and dropping 40 or 50 quid out of a machine
Those are going to be the problem gamblers of the future.
I see local kids going in the arcades at the coast piling the quid coins into machines, and when they are skint they watch there mates piling quid coins into the machines.
I know they are locals as I see the same faces everytime I go.
What is the government doing about this? They are more interested in limiting my 9p spins on DOA

I thought they got stopped for kids?

When I was a kid I used to goto blackpool with family pretty much every month. And I used to always play the fruity slots then.

But I thought now they have all been converted to give tickets instead of cash anyway? So they then use those tickets to redeem items from the arcade shop?

I really do not know if the arcades in blackpool went down this route. But I saw some videos on youtube a while ago that shown slot machines in arcades that give tickets instead of cash!
 
I thought they got stopped for kids?

When I was a kid I used to goto blackpool with family pretty much every month. And I used to always play the fruity slots then.

But I thought now they have all been converted to give tickets instead of cash anyway? So they then use those tickets to redeem items from the arcade shop?

I really do not know if the arcades in blackpool went down this route. But I saw some videos on youtube a while ago that shown slot machines in arcades that give tickets instead of cash!

Still gambling though.
 
Think redemption arcades are big in Japan, there are a lot of pusher vids on youtube.
As far as I know kids can still play £5 jackies in the UK under the amusement with prizes regime.

God I must be getting old, used to play for 1 shilling cash, 5 shilling token.
 
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How long do they usually take to process this pointless form ?
Gambling is obviously bad for oneself the same as smoking or drinking is but guess what people get a buzz sometimes doing things which might carry a bit of risk . Why are they trying to legitimise it as some healthy pastime . Like it's ok to lose X% of your income but not Y% ? Casinos are trying to make money out of us and I'm trying to win money from them . Let's not pretend we're all buddies having responsible fun :laugh:
 
I thought they got stopped for kids?

When I was a kid I used to goto blackpool with family pretty much every month. And I used to always play the fruity slots then.

But I thought now they have all been converted to give tickets instead of cash anyway? So they then use those tickets to redeem items from the arcade shop?

I really do not know if the arcades in blackpool went down this route. But I saw some videos on youtube a while ago that shown slot machines in arcades that give tickets instead of cash!

No, there is loads about. I play them at the coast, best I had was a £55 feature on Coronation Street multiplayer
They are a lot more brutal than the ones about when i was a kid, I have put £21 in a Party Time Double Decker before I even got a quid win.
I couldnt even play £2 token jackpots when I was a kid in local arcades.
They cant usually play them inland unless there are some in a bowling alley or something, as the arcades are over 18's only.

EDITED
 
No, there is loads about. I play them at the coast, they are a lot more brutal than the ones about when i was a kid.
I couldnt even play £2 token jackpots when I was a kid in local arcades.
They cant usually play them inland unless there are some in a bowling alley or something, as the arcades are over 18's only.

Ok interesting. I haven't been on one of those arcades for a long time. I have been in the over 18 arcades on the high streets though :P
 
Ok interesting. I haven't been on one of those arcades for a long time. I have been in the over 18 arcades on the high streets though :p

Oops, edited my post while you was replying.
Yeah, the high street arcades usually have a couple of fiver jackpots in them
 
What about the ones in motorway service stations . Do they still have those ? I remember they had horrendous rtp because all their custom was transient

Yep service stations have them too but they are all 18+ and yes the RTP stinks in them lol

Oops, edited my post while you was replying.
Yeah, the high street arcades usually have a couple of fiver jackpots in them

yep they do have a few £5 jackpot machines in them. For those who like the old school slots with less jackpots :)
 
Really hoped I wouldn't be posting in this thread again, Geez what a mess!

Seems somehow a 0.50p loss limit has been set on my account, I mean who in their right mind would set this??????????

Dan, If you would be so kind I've sent you a PM. - Thank you.
 
Really hoped I wouldn't be posting in this thread again, Geez what a mess!

Seems somehow a 0.50p loss limit has been set on my account, I mean who in their right mind would set this??????????

Dan, If you would be so kind I've sent you a PM. - Thank you.

As much as that? :eek: i'm sure its just an error and Dan will lower it ASAP :D
 
Really hoped I wouldn't be posting in this thread again, Geez what a mess!

Seems somehow a 0.50p loss limit has been set on my account, I mean who in their right mind would set this??????????

Dan, If you would be so kind I've sent you a PM. - Thank you.

The ultimate low roller....
 
Well it's how many weeks after the release of the awards? I can safely say this thread has won........tops! Curious.has battles ever effected losses before? Or has this " just became".
 
Hi all,

We have removed now so the freeroll Battles shouldn't affect the loss limit anymore.

@Jono777 I will check your PM and reply to you.

Br,

Daniel

What about cash back, race winnings and wins from free spins? It is surely not a loss for me as I am playing with the casinos money?
 
Really hoped I wouldn't be posting in this thread again, Geez what a mess!

Seems somehow a 0.50p loss limit has been set on my account, I mean who in their right mind would set this??????????

Dan, If you would be so kind I've sent you a PM. - Thank you.
Really hoped I wouldn't be posting in this thread again, Geez what a mess!

Seems somehow a 0.50p loss limit has been set on my account, I mean who in their right mind would set this??????????

Dan, If you would be so kind I've sent you a PM. - Thank you.
 
Going to be interesting to see VS apply these rules consistently... ie: Rocknrolla earns less than i do.. his monthly VS cap should be set to about £500........
 
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