Official Videoslots presents Battle of Slots!

[kennygamerboy]

Probably the worst score I've ever had in that competition. That slot is horrible to me.

same

 

[ESCJAMIE]

Monday Frenzy

Book of Dead @10p
Fruit Shop @15p
Madame Destiny @10p
Gemix 2 @20p not 10p

 

[Jono777]

Monday Frenzy

Book of Dead @10p
Fruit Shop @15p
Madame Destiny @10p
Gemix 2 @20p not 10p

About time J, you've been a bit slacking of late with this info on a Sunday

Not too sure what to say about these games without mentioning the word 'cutback' - This being said at least they're running them, million times better than Monday gone!

After thought: bet the Gemix 2 rewards aren't 20p tho, just the battle stake

 

[anddi32]

Monday Frenzy

Book of Dead @10p
Fruit Shop @15p
Madame Destiny @10p
Gemix 2 @20p not 10p

is this some sort of joke or real deal?

 

[Jono777]

is this some sort of joke or real deal?

I'm not really a gambling man but the way things are heading, I'd bet for sure 99% they're the real deal, sadly

 

[ESCJAMIE]

is this some sort of joke or real deal?

It’s real

 

[ESCJAMIE]

About time J, you've been a bit slacking of late with this info on a Sunday

Not too sure what to say about these games without mentioning the word 'cutback' - This being said at least they're running them, million times better than Monday gone!

After thought: bet the Gemix 2 rewards aren't 20p tho, just the battle stake

That bloody better be 20p rewards 🗣

 

[kennygamerboy]

hopefully nobody hits a bonus and it doesn’t go in to your balance

 

[goatwack]

hopefully nobody hits a bonus and it doesn’t go in to your balance

Did they not pay you that £25 bonus round then?

 

[kennygamerboy]

Did they not pay you that £25 bonus round then?

no it’s been escalated

 

[Team.Videoslots]

it’s been escalated for them
to
check the game
round. luckily i’ve got all the screenshots. also the game only shows a £1.68 win which is what i won before the bonus and the lady in chat
said apparently it’s happened to her on the same game so my question is if that’s the case why are they using this game if it’s known to glitch out??

Hi Kennygamerboy,

We're very sorry to hear, that you've had issues with this game, and are missing the rewards from a winning round on there.
But we do appreciate that you contacted our support about this, so we can look further into the matter with the provider, and amend any errors with winnings and balance, and the provider can be aware off and resolve any issues there might be with the game.
We know the troubleshooting like trying in a different browser and stuff like this can be a little annoying, but this can sometimes help in cases where the round is stuck.

Please always feel free to shoot us an e-mail via teamvideoslots@videoslots.com if there are any issues, or start a live chat again, as our support always are happy to help with any issues or questions.

Kind regards.
Team Videoslots.

 

[kennygamerboy]

Hi Kennygamerboy,

We're very sorry to hear, that you've had issues with this game, and are missing the rewards from a winning round on there.
But we do appreciate that you contacted our support about this, so we can look further into the matter with the provider, and amend any errors with winnings and balance, and the provider can be aware off and resolve any issues there might be with the game.
We know the troubleshooting like trying in a different browser and stuff like this can be a little annoying, but this can sometimes help in cases where the round is stuck.

Please always feel free to shoot us an e-mail via teamvideoslots@videoslots.com if there are any issues, or start a live chat again, as our support always are happy to help with any issues or questions.

Kind regards.
Team Videoslots.

hi thank you for the reply i have tried different browsers and then i went on my lap top too and ipad but no joy. i’m sure you guys will be in touch once resolved and you have heard from the provider

 

[Lincolnuk]

@Team.Videoslots

Hi last week i had a blue wheel and won 10 spins in Fruit rainbow. I activated them which took me to the game but the spins have not showed. I have spoken to live a few times about it who after jumping thru every hoop possible with screen shots/Whatsmy browser etc just say its been escalated. Can you have a look into this as its been a week now.

Thanks in advance

 

[kennygamerboy]

@Team.Videoslots

Hi last week i had a blue wheel and won 10 spins in Fruit rainbow. I activated them which took me to the game but the spins have not showed. I have spoken to live a few times about it who after jumping thru every hoop possible with screen shots/Whatsmy browser etc just say its been escalated. Can you have a look into this as its been a week now.

Thanks in advance

yikes this gives me no faith in me getting my bonus winnings

 

[Lincolnuk]

yikes this gives me no faith in me getting my bonus winnings

The hoops they sling at you to get it sorted feels like am trying to get a grands worth of spins and not the 10 * 40p.

 

[kennygamerboy]

The hoops they sling at you to get it sorted feels like am trying to get a grands worth of spins and not the 10 * 40p.

the thing what does annoy me with vs is they could just easily credit you 10 spins again very easily as they can see you didn’t play them? and also on other sites they would just more likely credit you the spins after one chat and also i sometimes think do they just do all this to get you say screw it they could easily give you 10 spins again manually. and same for my winnings i’ve got screen shot proof with time stamps and went into chat straight after the occurrence i know they have to contact play and go but with the customer service lady saying she’s had that exact same issue before with the same game then wouldn’t you think they would i just honour me the winnings based on that and the evidence i showed.

 

[Team.Videoslots]

Hello everyone!

Frenzy Monday game list has been slighly updated. Instead of Gemix 2, today we will have Rise of Olympus.

• 18:00 - 22:00 GMT: 10-man Battles: Book of Dead (Play'n GO) €0.10
• 19:00 - 22:00 GMT: 30-man Battles: Fruit Shop (NetEnt) €0.15
• 20:00 - 22:00 GMT: 10-man Battles: Madame Destiny (Pragmatic Play) €0.10
• 21:00 - 22:00 GMT: 30-man Battles: Rise of Olympus (Play’n GO) €0.20

Kind regards,
Team Videoslots

 

[DreamRJ]

I also see they have a €10,000 euro freeroll too on Dog House Megaways? @Team.Videoslots - Is this an extra battle now on a Monday?

As for the choice of slots in tonight's battle night, I just have 1 word to say "Poop"

 

[Team.Videoslots]

Hi @DreamRJ

Unfortunately, this 10,000 EUR battle was mischeduled. It has been cancelled now.

We may have similar ones in the future.

Best regards,
Team Videoslots

 

[DreamRJ]

Hi @DreamRJ

Unfortunately, this 10,000 EUR battle was mischeduled. It has been cancelled now.

We may have similar ones in the future.

Best regards,
Team Videoslots

Shame you could not have kept it

 

[Jono777]

Shame you could not have kept it

Lets not be greedy matey eh?

At least we have the Frenzy back, much better than one battle which is nigh on impossible to place in

 

[kennygamerboy]

Lets not be greedy matey eh?

At least we have the Frenzy back, much better than one battle which is nigh on impossible to place in

here here

 

[anddi32]

Never seen minus one is this some new bug?

 

[Mr_Slot5]

Never seen minus one is this some new bug?
View attachment 159355

Just came on to say the exact same thing!

 

[dionysus]

an interestung new money-saving idea; they get to remove funds from your balance if you finish with a negative score