geordiecolin
Sporney eyed parrot faced wazzock
- Joined
- Jun 5, 2015
- Location
- Novacastrian
There should be a facility to like a post more than once or a tool that can only be used and wasted very seldom to indicate spot on
Videoslots - Newly Accredited
- Thread starter The Dude
- Start date
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- Tags
- videoslots review
Read more about Videoslots in our in-depth review
- Joined
- May 8, 2014
- Location
- chelmsford UK
Can't recall his exact words, but Bryan said the shield was special and only to be used for great posts.
Hence i only have 2 out of 1900 reactions
geordiecolin
Sporney eyed parrot faced wazzock
- Joined
- Jun 5, 2015
- Location
- Novacastrian
Meh. What a shit post :machinegunner:Can't recall his exact words, but Bryan said the shield was special and only to be used for great posts.
Hence i only have 2 out of 1900 reactions
- Joined
- Apr 12, 2014
- Location
- New Zealand
The funny thing about this thread is some of members who is doing "let's bash VS" are not even the customer of VS at present, and customers of VS writes to defend VS, it tells everything. VS lowered rtp a few years ago but their customer numbers are growing ever.
VS promotions are far better than any other casinos to low rollers like me, sure other casinos have a promotion here and there, but nothing will match up VS. I'm not saying VS is the best for everyone, all I'm saying is it is best for some people.
VS marketing tactic is obviously low rtp for some slots, more promotion, and I don't see why it is a bad thing to have a variety on the market. In the end as a customer we can choose where to play.
I'm pretty sure VS has to get rid of some of their promotion if they put up rtp, and if you ask any VS customer to choose between 96% rtp for Reactoonz and Mystery Friday, most players will choose Mystery Friday, especially when the players can go to play at another casino when they are craving for the winking pink.
VS promotions are far better than any other casinos to low rollers like me, sure other casinos have a promotion here and there, but nothing will match up VS. I'm not saying VS is the best for everyone, all I'm saying is it is best for some people.
VS marketing tactic is obviously low rtp for some slots, more promotion, and I don't see why it is a bad thing to have a variety on the market. In the end as a customer we can choose where to play.
I'm pretty sure VS has to get rid of some of their promotion if they put up rtp, and if you ask any VS customer to choose between 96% rtp for Reactoonz and Mystery Friday, most players will choose Mystery Friday, especially when the players can go to play at another casino when they are craving for the winking pink.
geordiecolin
Sporney eyed parrot faced wazzock
- Joined
- Jun 5, 2015
- Location
- Novacastrian
I may still be a mug punter but I think that I am a wise mug punter in still putting most of my play in vidioslots. Checks and balances
- Joined
- May 6, 2019
- Location
- North West
I think it boils down to the fact that if you’re a low roller on a limited budget, VS is great. The various promotions can enhance your play time even when your gambling budget is toast. That is a big draw.
For bigger depositors, VS isn’t so great and it’s understandable these people would look elsewhere. Some 10 and 20p spin rewards are not going to cut it in terms of retention and the reduced RTP will be more prominent/noticeable.
Horses for courses.
For bigger depositors, VS isn’t so great and it’s understandable these people would look elsewhere. Some 10 and 20p spin rewards are not going to cut it in terms of retention and the reduced RTP will be more prominent/noticeable.
Horses for courses.
- Joined
- Mar 25, 2012
- Location
- IOM
Always a good sign that someone's safely on the moral high ground when they make things personal
I refuse to believe that any amount of perks and comps make up overall for the gouging VS have done on RTP, otherwise, why do it it at all?
If folks are happy that VS took the steak off the plate and replaced it with a few mouldy sausages, that's up to them I suppose
- Joined
- Mar 25, 2012
- Location
- IOM
The thing is MrSlot I don't even think this is true. I'm not saying that a few perks and cashbacks aren't nice, but are they really going to make up for a reduction in RTP?
(When I stopped playing at VS they'd already nerfed the wheels, which could award as little as 1 free spin. I managed to get a few quid here and there from the Clash of Spins and suchlike, but nothing that would even come close to repairing the damage done by the reduction in RTPs, if I'd have carried on playing.)
Here's a simple quick example, note how a 2% reduction in RTP leads to expected average playtime changing from 2500 spins to 1666 spins, that's a huge reduction. (And we know there are starker examples than that, where VS are running on 93% or even 92% maths models. I'll leave the 50% scratchcard out of this debate.....)
Here's a £20 deposit on a 96% slot played at 20p spins.
And here's a £20 deposit on a 94% slot played at 20p spins.
Stretch that out a little bit to 97% and 92% (examples of which do exist, where VS have a 92% maths model of game running).
Your average spins before bust out reduce from 3333 to 1250.
97% RTP slot.
92% RTP slot.
And one last example, Mystery Reels Megaways, 98.06% at casinos who are running the top RTP, 93.09% at VS.
So on this slot, on average, Videoslots will reduce your playtime from 5154 spins to 1447 spins on a £20 deposit played on 20p spins, so yeah, sure they'll throw you a bone in the form of a few free spins......
And here at Videoslots who are running it at 93.09%
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- Joined
- Apr 12, 2014
- Location
- New Zealand
This is not really correct statement, since not every slots on VS has reduced RTP. There are plenty of slots on VS has RTP of 95% or more.
If your question is those free cash are really making up for the reduced rtp, the answer will be different based on the customer's play style.
If you are talking about the player who is in love with red tiger game, the answer is NO, but if you are talking about the player who chase up letter "D" on bonanza and play DOA sometimes, the answer is absolutely YES.
One more thing, VS reward system got better after you left VS, there is no more 1 free spin on the wheel, and they added more great promotions, Monday Frenzy, Tuesday Madness, Thursday SNG night, Mystery Friday, Weekend Booster all this things happen every week, and of course one SNG weekends per month.
- Joined
- Mar 14, 2017
- Location
- UK / Switzerland
I really don't understand what your problem is. You seem so desperate to sensationalise this topic and present it in the most dramatic way possible that your view is becoming blinkered.Always a good sign that someone's safely on the moral high ground when they make things personal
I refuse to believe that any amount of perks and comps make up overall for the gouging VS have done on RTP, otherwise, why do it it at all?
If folks are happy that VS took the steak off the plate and replaced it with a few mouldy sausages, that's up to them I suppose
You're acting like VS is the only online casino to drop the RTP% on slots, and this is not the case and it's growing all the time. There are still plenty of slots that offer a very attractive RTP% and people can play these games and still enjoy all the promotions. You're not forced to play slots with a slightly lowered RTP% if you don't want to you know.
Most people just find a new site they like, or carry on and accept their money will not last as long. Or something in between. You left VS ages ago and now appear to have some sort of vendetta.
- Joined
- Mar 14, 2017
- Location
- UK / Switzerland
It's almost like an new icon should be made, in the form of a some sort of pale yellow thick-skinned oval citrus fruit, the juice of which is fragrant, yet acidic...
- Joined
- Aug 28, 2016
- Location
- uk
I would like to see someone running both a high and low rtp version of the same slot side by side with 100x starting balance see which one fares better. I’ve not stopped playing pimped at VS since they reduced the rtp and for the life of me I can’t see any difference.
slotmaster
Paleo Meister (means really, really old)
- Joined
- Apr 2, 2011
- Location
- Ontario
- Joined
- Apr 20, 2018
- Location
- UK
Some very good points being made over the past few pages of this thread, and some dull old bashing from the usual suspects. Some of the bashing is frankly laughable now.
The fact is that VS and their promotions are not for high rollers. For lower rollers it ticks a LOT of boxes - the constant promos are great and from a business POV keep players on the site for a lot longer.
RTP wise, yeah, I was a bit put out when they were dropped on some games, but personally I've seen very little difference in play time. I've got an obvious soft spot for Jack Hammer - pre-drop, it played like a pig. Post drop, it plays like a slightly different pig, but just as much play time.
I've tried elsewhere - I lose my money pretty quickly and that's that.
I play on VS - I lose my money in the same amount of time, but I have extra stuff to entertain me until I can deposit again. And sometimes I finish top in Tuesday Madness and win a grand.
The fact is that VS and their promotions are not for high rollers. For lower rollers it ticks a LOT of boxes - the constant promos are great and from a business POV keep players on the site for a lot longer.
RTP wise, yeah, I was a bit put out when they were dropped on some games, but personally I've seen very little difference in play time. I've got an obvious soft spot for Jack Hammer - pre-drop, it played like a pig. Post drop, it plays like a slightly different pig, but just as much play time.
I've tried elsewhere - I lose my money pretty quickly and that's that.
I play on VS - I lose my money in the same amount of time, but I have extra stuff to entertain me until I can deposit again. And sometimes I finish top in Tuesday Madness and win a grand.
- Joined
- May 13, 2014
- Location
- Wolverhampton
Only gripe I have is PLEASE revert to the original Blue and more so RED wheels
These recent changes are not nice, no low roller who finally earns their red wheel want a round 2 JP chase ticket, more so the 75 FS I got earlier in that Red Tiger abomination, uuurgghh!
Least the original ones were fair and I am sure these obvious changes and the way the wheels now work are only saving 'pennies'
Never seen the Jackpot's so high either so they've obviously been slowed down or stopped also
Other than that no qualms whatsoever @Team.Videoslots
These recent changes are not nice, no low roller who finally earns their red wheel want a round 2 JP chase ticket, more so the 75 FS I got earlier in that Red Tiger abomination, uuurgghh!
Least the original ones were fair and I am sure these obvious changes and the way the wheels now work are only saving 'pennies'
Never seen the Jackpot's so high either so they've obviously been slowed down or stopped also
Other than that no qualms whatsoever @Team.Videoslots
- Joined
- Dec 3, 2020
- Location
- Sweden
Weekend booster? 05% its a joke
- Joined
- Mar 14, 2017
- Location
- UK / Switzerland
I get around £15 a week off that. Soon adds up ?
slotmaster
Paleo Meister (means really, really old)
- Joined
- Apr 2, 2011
- Location
- Ontario
- Joined
- Jan 9, 2013
- Location
- Kent
mmm, the smell of lemons. Walking back from the arcade when a lad and ordering a box of chicken wings n chips at iraqi europa chicken or whatever fancy name the place was called, only now I realize why i was returning to buy that box of grease. It was all about the little lemon hand sanitizer packet that come with it.
Before scrubbing off the green stain off ma hands from the amount of coins I'd touched during the day at the arcade, I put 5 times more effort getting every single scent out of that thing than even the next door neighbours washing line underwear collection I had stashed and drained over the years. Imagine my delight when they accidentally slipped in two!
Before scrubbing off the green stain off ma hands from the amount of coins I'd touched during the day at the arcade, I put 5 times more effort getting every single scent out of that thing than even the next door neighbours washing line underwear collection I had stashed and drained over the years. Imagine my delight when they accidentally slipped in two!
paul7388
Paleo Meister (means really, really old)
- Joined
- Jan 8, 2014
- Location
- glasgow scotland
I get what you are saying about RTP and long term the lower RTP the more a casino makes.
But personally as a low roller i find the RTP makes no difference in my playtime. If i play a 97% slot i can burn through deposits in no time with no wins at all hardly. And i can play a 92%slot and play for hours making a good withdrawal.
Actually played a slot today a new one. RTP is only 94.65% so sort of slot you would never play.
Anyway played it for ages. Base game actually played better for me than any 96% slot ever has.
Even free spins paid this nice little win on a 20p stake.
- Joined
- Mar 14, 2017
- Location
- UK / Switzerland
slotmaster
Paleo Meister (means really, really old)
- Joined
- Apr 2, 2011
- Location
- Ontario
YAY!
- Joined
- Jun 6, 2013
- Location
- RJVille UK
I have to post this but I need to ask if anyone else gets this same issue as me?
Basically about every month or every 2 months, my withdraw method gets removed and it does not let me withdraw to any method. I always use paypal. So every time I have to goto live chat and ask them to put it back to paypal and because they are now all working from home mostly then it can take upto an hour or longer for them to put it back to paypal for me!
So does this happen to anyone else? This is just totally frustrating and just not good what so ever. To me it is like they are doing it on purpose!
EDIT: What more is they now are mostly working from home. So they only use ticket systems to contact other departments! So it means those ticket systems are basically queued so you have to wait your turn, and that can take a long time. In the past it used to be done there and then in live chat while you was speaking to them. What is going wrong with VS now? Is this really the start of VS going further and further downhill? I mean lower RTP's then removing slots that have higher RTP's just because they feel it was too high RTP for their liking and then this long delay in dealing and fixing issues!
Will they also start to slow down withdraw times too? Remove battles? Remove the wheels? What next? I am seriously questioning now if I should even continue to keep playing at VS this is just a joke. Pokerstars gets a lot more of my deposits now anyway. so I might just switch to pokerstars! Then have party casino as my back up site. As for the battle weekends. Oh well I will miss them but I do not do that good with them really anyway and they always pick bad slots most of the time anyway. Rant over............
Basically about every month or every 2 months, my withdraw method gets removed and it does not let me withdraw to any method. I always use paypal. So every time I have to goto live chat and ask them to put it back to paypal and because they are now all working from home mostly then it can take upto an hour or longer for them to put it back to paypal for me!
So does this happen to anyone else? This is just totally frustrating and just not good what so ever. To me it is like they are doing it on purpose!
EDIT: What more is they now are mostly working from home. So they only use ticket systems to contact other departments! So it means those ticket systems are basically queued so you have to wait your turn, and that can take a long time. In the past it used to be done there and then in live chat while you was speaking to them. What is going wrong with VS now? Is this really the start of VS going further and further downhill? I mean lower RTP's then removing slots that have higher RTP's just because they feel it was too high RTP for their liking and then this long delay in dealing and fixing issues!
Will they also start to slow down withdraw times too? Remove battles? Remove the wheels? What next? I am seriously questioning now if I should even continue to keep playing at VS this is just a joke. Pokerstars gets a lot more of my deposits now anyway. so I might just switch to pokerstars! Then have party casino as my back up site. As for the battle weekends. Oh well I will miss them but I do not do that good with them really anyway and they always pick bad slots most of the time anyway. Rant over............
Last edited:
- Joined
- Jan 28, 2016
- Location
- uk
As much as I can be critical of Videoslots, the withdrawal process is pretty much automated so see no reason why they would slow down, if anything they have got quicker over the past couple of years, think they went from running the payments script every 30 minutes to every 5 or something.
I don't understand why you think they will remove the rewards because their payment system is a bit buggy for you? As for working from home, there are a lot of companies doing that all over the world, and it has affected service levels. I have to speak to the DWP on pretty much a daily basis, and things are taking 3-4 times longer to resolve now than they were 18 months ago. I don't think an hour is too bad, I've waited that long for chat agents on some casinos! I wish the DWP would get back to me within an hour when I have a query lol.
I don't understand why you think they will remove the rewards because their payment system is a bit buggy for you? As for working from home, there are a lot of companies doing that all over the world, and it has affected service levels. I have to speak to the DWP on pretty much a daily basis, and things are taking 3-4 times longer to resolve now than they were 18 months ago. I don't think an hour is too bad, I've waited that long for chat agents on some casinos! I wish the DWP would get back to me within an hour when I have a query lol.
- Joined
- Jun 6, 2013
- Location
- RJVille UK
But they have now said it can take upto 48 hours to update the withdraw method. This is not how it used to be! This is clearly a new tactic VS is using to stop people from withdrawing. THIS IS A DISGRACE!
It has now been 2 hours and it is still not back to Paypal. The only method it allows is Bank.......... All other methods it says the same error message!
- Joined
- Jan 28, 2016
- Location
- uk
Well you never said that in your message, you said an hour.
Have you spoken to @Team.Videoslots about it? If it keeps removing a legitimate payment method then it's most likely a bug that they can sort out?
- Joined
- Apr 27, 2017
- Location
- Remote
Yup, well not sure on the timescales.
But they again added a withdraw method to an old card Ive not used to deposit for ages.
They said last time they would delete that one, but it appears to have reappeared for some reason, in addition they are asking me to re-verify the card (which I wont withdraw to!) again also, for no reason.
Frustration you could say... and it's been a couple of days already now and still pending to be solved.
But they again added a withdraw method to an old card Ive not used to deposit for ages.
They said last time they would delete that one, but it appears to have reappeared for some reason, in addition they are asking me to re-verify the card (which I wont withdraw to!) again also, for no reason.
Frustration you could say... and it's been a couple of days already now and still pending to be solved.
- Joined
- Jul 23, 2018
- Location
- Malta
Hi @DreamRJ.
All our withdrawals are, on average, processed within 5 minutes.
However, thank you for raising your issue. What you describe sounds like a problem I want to take a closer look at. That both you and our payment team have to do manual updates for each withdrawal is not intentional. Though, in the instances where it's necessary, it will, in many cases, result in a delay before we can process your payment.
I will reach out to you via email once I have had a chance to follow up internally.
Have a nice weekend, everyone.
Kind regards,
Team Videoslots
All our withdrawals are, on average, processed within 5 minutes.
However, thank you for raising your issue. What you describe sounds like a problem I want to take a closer look at. That both you and our payment team have to do manual updates for each withdrawal is not intentional. Though, in the instances where it's necessary, it will, in many cases, result in a delay before we can process your payment.
I will reach out to you via email once I have had a chance to follow up internally.
Have a nice weekend, everyone.
Kind regards,
Team Videoslots
- Joined
- May 8, 2014
- Location
- chelmsford UK
I think VS customer service would throw an office party to celebrate you leaving.
- Joined
- Mar 10, 2015
- Location
- Malta
Only gripe I have is PLEASE revert to the original Blue and more so RED wheels
These recent changes are not nice, no low roller who finally earns their red wheel want a round 2 JP chase ticket, more so the 75 FS I got earlier in that Red Tiger abomination, uuurgghh!
Least the original ones were fair and I am sure these obvious changes and the way the wheels now work are only saving 'pennies'
Never seen the Jackpot's so high either so they've obviously been slowed down or stopped also
Other than that no qualms whatsoever @Team.Videoslots
Red Wheel was updated again. I think there will adjustment for the blue soon as well.
- Joined
- Jun 6, 2013
- Location
- RJVille UK
It has now been 9 hours! IT has still not been put back to Paypal.
THIS IS CLEARLY A DELAY TACTIC that VS is now using to stop people from withdrawing!
THIS IS CLEARLY A DELAY TACTIC that VS is now using to stop people from withdrawing!
- Joined
- Sep 5, 2010
- Location
- Leicester
Chill out! 9 hrs....sheesh. I changed my debit card as it expires this month with VS this week. Whole resolution took 4 days - deposit details updated but withdrawal details not - that took another 48 hrs or so to sort. Frustrating as I had a 4 figure balance and wanted to withdraw but it eventually got done without me ranting like a loon about it. Things are just slower with no in office activity. It'll get done.
- Joined
- Jun 6, 2013
- Location
- RJVille UK
@Team.Videoslots - How do you know which my account was, so you can look into it further?
- Joined
- Jun 6, 2013
- Location
- RJVille UK
But this has happened about 4 other times during the covid 19 pandemic. And they did it within an hour the other times. Before the pandemic it was done within minutes while I was still in live chat with the agents!
- Joined
- May 13, 2014
- Location
- Wolverhampton
Thank you for the response, it is appreciated
Trouble is, I am nowhere near a red wheel now on any of the games I play, any chance of a screenshot of the upgraded one please?
- Joined
- Dec 13, 2014
- Location
- Glasgow and Home - N Ireland
Mine took 9hrs once
Didn't rave about it like a lunatic mind you.
Didn't rave about it like a lunatic mind you.
- Joined
- Jul 23, 2018
- Location
- Malta
Hello @DreamRJ ,
We apology for the late reply.
Could you please contact us via email [email protected] so we can take a look at the issue?
Thank you in advance.
Best regards,
Team Videoslots
We apology for the late reply.
Could you please contact us via email [email protected] so we can take a look at the issue?
Thank you in advance.
Best regards,
Team Videoslots
- Joined
- May 8, 2014
- Location
- chelmsford UK
I expect most of VS employees know your account details off by heart.
Because your their biggest PITA by a mile.
Plus your constant whinging and demanding in this thread is just so childish and pathetic and you have been called out about it, on numerous occasions, by plenty of members, in the past.
So don't start with the Gaz is bullying me crap.
Grow up FFS.
- Joined
- Jan 9, 2018
- Location
- scotland
@Team.Videoslots Can you still change the first in first out method? mine has changed to paypal but i want to withdraw to visa but support is telling me theres nothing they can do. i just need to wait 6 months and it will go back to visa.
- Joined
- Jan 15, 2017
- Location
- arnhem
Playing for years @Videoslots and now i have to verify my account AGAIN??
Cant cashout @neteller only @bank
@Team.Videoslots ,whats going on??
Cant cashout @neteller only @bank
@Team.Videoslots ,whats going on??
- Joined
- Jan 9, 2018
- Location
- scotland
Yeh its a joke these days. Because i deposited with paypal over 6 months ago videoslots yesterday have decided that now i can withdraw only using paypal or if i wait another 6months i might be able to use visa again even though all my deposit/withdrawal methods are fully verified.
- Joined
- May 6, 2019
- Location
- North West
I recall a post on here by team VS some time ago saying that if you contact live chat they will contact payments who will then set your primary withdrawal method manually.
I had an issue some time ago where it was only letting me withdraw via PayPal suddenly, even though most of my deposits had been via Visa Debit. Pretty sure they responded telling me I could get it sorted via live chat. I left it as it was and shortly after it started letting me withdraw to card again anyway.
- Joined
- Jan 9, 2018
- Location
- scotland
Yeh it has happened to me in the past and live chat got it fixed but now they are saying that there is nothing they can do. i tried explaining that i no longer have access to that paypal account which is why i havent been using it but they told me they cant do anything because of some regulation.
- Joined
- May 6, 2019
- Location
- North West
Oh right, well even in that case I’m not understanding the 6 month thing? Timescales have nothing to do with what methods of withdrawal are open to you. Any regulation is based on net deposit/withdrawal levels per method. So I’m not sure VS have the correct implementation. If Visa was your primary original deposit method and most of your deposits come from this method then by rights your withdrawals should go there too.
- Joined
- Jan 9, 2018
- Location
- scotland
yeh 99% of my deposits are visa but because of the first in first out they say 6months ago my first deposit was paypal so therefore my withdrawal must be paypal im guessing it might change after 6months which is why they said it will be back to visa then but not sure. but most casinos use the withdrawal must be same method as deposit so cant understand this first in first out system that VS use.
- Joined
- May 6, 2019
- Location
- North West
Oh yeah that’s what happened to me a while back. Withdrawal method defaulted to PayPal and said it was first in first out method. Except it wasn’t. My Visa card was by a matter of years.
It did resolve itself within a week or two though.
- Joined
- Jan 28, 2016
- Location
- uk
I thought Videoslots used the 'most used payment method must be used for withdrawals' method? Has that changed now?
- Joined
- Sep 25, 2008
- Location
- England
Does anyone know where Wacky Races went(its vanished from the game list)? And does anyone here able to get Enchanted Meadow, Crazy Cows or Wild Blood working properly? (I'm on Win7 btw if that helps)
- Joined
- Oct 20, 2010
- Location
- UK
Im getting 'Game reported an error' on all three games.
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