Videoslots - Newly Accredited

[bebo67]

Hi bebo67,

Please note that the complete 500 & 750 wins in one day is reset daily as you need to complete it in one day and follows the GMT time. If you feel like something is wrong and that you should have received it, kindly send an e-mail to videoslotsteam@videoslots.com and we shall review your account.

Best regards,
Team Videoslots.

So what you are saying is that I can complete the 10000 and almost all my awards and not have the 500 and 750 finished? What about the Gemix VS Pearls of India as far as cashback goes, with the same sized bets and spins, with only a .4 in RTP amount? There is a huge discrepancy in cashback amounts.

 

[Team.Videoslots]

Hi bebo67,

It is very possible to complete the 10000 wins without completing the 500 + 750 wins in one day. It all depends on how much you play and win per day. To complete the 500 & 750 wins per day, you need to complete it all in one day while the 10000 wins can be accumulated over a longer period of time.

Regarding the Weekend Booster, If you wish us to review your Weekend Booster more closely to see if there is any issues regarding it or try to explain what you have earned and from what, kindly send us an e-mail and we shall review your account to see if there is any issues.

Best regards,
Team Videoslots.

 

[bebo67]

Hi bebo67,

It is very possible to complete the 10000 wins without completing the 500 + 750 wins in one day. It all depends on how much you play and win per day. To complete the 500 & 750 wins per day, you need to complete it all in one day while the 10000 wins can be accumulated over a longer period of time.

Regarding the Weekend Booster, If you wish us to review your Weekend Booster more closely to see if there is any issues regarding it or try to explain what you have earned and from what, kindly send us an e-mail and we shall review your account to see if there is any issues.

Best regards,
Team Videoslots.

Im busy today but will do so later. I still say something is up with Gemix, and now having the two games with the same sized bets with same spins......

 

[Team.Videoslots]

Hello everyone,

Hopefully, you all have had a great start to the week. This Monday we are happy to release 3 new games, which are Master Chen’s Fortune from Pragmatic, Great Wars from Stakelogic and Rockys Gold from our new provider Nothern Lights.

Master Chen’s Fortune (Pragmatic)
More information:
RTP: 96.48%
Min: €0.09
Max: €45
Paylines: 9

Great Wars (Stakelogic)
More information:
RTP: 95.19%
Min: €0.30
Max: €48
Paylines: 30

Rockys Gold (Nothern Lights)
More information:
RTP: 96%
Min: €0.20
Max: €100
Paylines: 20

All games have Trophies and Rewards added and Master Chen’s Fortune and Rockys Gold are available for the UK however, unfortunately, Great Wars is not.

We wish you the best of luck!

Br,
Team Videoslots.

 

[Sonict]

Hi @Team.Videoslots

Since you are always looking for more and more games in your quest for slot domination of the world... I'd like to request if you could possibly get these two providers since the games are kinda cool in their own way: Platipus , and "The Games Company".

 

[Team.Videoslots]

Hi @Sonict,

Thank you for the tips. The games Company is coming soon, however, Platipus we haven't talked to yet so we will reach out to them too.

Br,
Team Videoslots

 

[nikantw]

Ehm, anybody know where Dan has gone?
Because @Dan_Pragmatic joined the forum yesterday!

Edit: OMG, same bday!! It is Dan!!!!

 

[goatwack]

Ehm, anybody know where Dan has gone?
Because @Dan_Pragmatic joined the forum yesterday!

Edit: OMG, same bday!! It is Dan!!!!

He'll be chuffed you cross-referenced his birthday and spilled the beans

Might be the quickest resignation in history!

 

[bebo67]

Well that e-mail. 10 free spins? Horrible, horrible, horrible! It took me 4x's to load it. Kept freezing, black screens. Only to win 0 ......

 

[bebo67]

He'll be chuffed you cross-referenced his birthday and spilled the beans

Might be the quickest resignation in history!

He went from games manager to a rep?

 

[Team.Videoslots]

Hi Bebo67,

I am sorry to hear you didn’t enjoy the spins, however they seem to have worked fine for us when testing, should you run into any problems with them in the future, feel free to send us a PM and we will investigate it right away.

Br,
Team Videoslots.

 

[Team.Videoslots]

Hello Everyone,

I hope you are all having a fantastic day and are looking forward to this evening’s battles, we have two brand new game releases to offer you today and we hope you enjoy them as much as we do!

Tales of Darkness: Lunar Eclipse (Greentube)
Min: €0.10
Max: €50
Lines:10
RTP:95.01

Astro Pug (Lightning Box)
Min: €0.50
Max: €250
Lines: 1296 Ways
RTP:95.73%

Both of today's game’s have trophies and rewards added and are available for our UK players.

I wish you all the best of luck and enjoy the games.

Br,
Team Videoslots.

 

[MPL]

It's kinda cold on videoslots, mind turning the heat up?

 

[slotmaster]

It's kinda cold on videoslots, mind turning the heat up?

Plus ten. Mind turning on the paying server or something.

 

[colinsunderland]

So starting to see some spammy adverts on Facebook for you at the moment.

Like these, which are misleading

You do not have permission to view link Log in or register now.

You do not have permission to view link Log in or register now.

You do not have permission to view link Log in or register now.

You do not have permission to view link Log in or register now.

Not CAP compliant either.

 

[Team.Videoslots]

Hello @colinsunderland,

Thank you for reporting this.

We will contact the relevant department and let's see what we can do.

Br,
Team Videoslots.

 

[Oscar Arnhem]

It's kinda cold on videoslots, mind turning the heat up?

100% agree with that

02/10/18 12:28:56 GMT NETELLER 250
02/10/18 07:42:56 GMT NETELLER 250
02/10/18 05:54:14 GMT NETELLER 100
02/10/18 05:12:03 GMT NETELLER 100
01/10/18 21:03:23 GMT NETELLER 100
01/10/18 20:49:23 GMT NETELLER 100
01/10/18 19:54:15 GMT NETELLER 100
01/10/18 17:28:22 GMT NETELLER 180
30/09/18 17:31:52 GMT NETELLER 100
29/09/18 21:08:48 GMT NETELLER 100

 

[slotmaster]

100% agree with that

02/10/18 12:28:56 GMT NETELLER 250
02/10/18 07:42:56 GMT NETELLER 250
02/10/18 05:54:14 GMT NETELLER 100
02/10/18 05:12:03 GMT NETELLER 100
01/10/18 21:03:23 GMT NETELLER 100
01/10/18 20:49:23 GMT NETELLER 100
01/10/18 19:54:15 GMT NETELLER 100
01/10/18 17:28:22 GMT NETELLER 180
30/09/18 17:31:52 GMT NETELLER 100
29/09/18 21:08:48 GMT NETELLER 100

Did you have 4 and a half hours playtime on the last 2 deposits?! If so you luckbox! . But ya that looks about right, 45 minutes to not even 2 hours playtime is the usual.

 

[Oscar Arnhem]

Did you have 4 and a half hours playtime on the last 2 deposits?! If so you luckbox! . But ya that looks about right, 45 minutes to not even 2 hours playtime is the usual.

I wish,went to the supermarket

 

[bebo67]

What the heck? First time I have ever gotten this. Does it mean I have to pay extra?

support@citadeldirect.com
5:00 PM (12 minutes ago)

to me

This is an automatic message notifying you that your Payout required Foreign Exchange Conversion.

FX Detail Information:

Merchant: VideoSlots.com
Merchant Reference: 100.100018581
Your E-mail Address:quested Payout Amount: 636.52 EUR
Amount to be Deposited into your Account: 900.00 CAD
Exchange Rate: 0.7072467

No Action is required from your part. This is for information purposes. Please do not reply to this email. Contact your merchant for more information on this transaction.

 

[dionysus]

He went from games manager to a rep?

Head of Social Marketing.

 

[Steviedoo]

Hi Bebo67,

I am sorry to hear you didn’t enjoy the spins, however they seem to have worked fine for us when testing, should you run into any problems with them in the future, feel free to send us a PM and we will investigate it right away.

Br,
Team Videoslots.

Hi
I also had problems loading the game. On iPad.

There seems to be a lot of games that just try to load but never do in the end.

I finally played my spins on my computer.

 

[AintWon1967]

What the heck? First time I have ever gotten this. Does it mean I have to pay extra?

support@citadeldirect.com
5:00 PM (12 minutes ago)

to me

This is an automatic message notifying you that your Payout required Foreign Exchange Conversion.

FX Detail Information:

Merchant: VideoSlots.com
Merchant Reference: 100.100018581
Your E-mail Address:quested Payout Amount: 636.52 EUR
Amount to be Deposited into your Account: 900.00 CAD
Exchange Rate: 0.7072467

No Action is required from your part. This is for information purposes. Please do not reply to this email. Contact your merchant for more information on this transaction.

I have had that several times before from Videoslots and it has not made a difference, and I have always received my full cashout request. I was worried and confused the first time I got a email like that
Connie

 

[bebo67]

I have had that several times before from Videoslots and it has not made a difference, and I have always received my full cashout request. I was worried and confused the first time I got a email like that
Connie

It's really odd. Ive been a member there for a few years, and that is the first I have ever seen. Thanks!

 

[Team.Videoslots]

Hi Steviedoo,

Could you kindly send an email to Videoslotsteam@videoslots.com with the games you are not able to load on your IPad and we will investigate this further for you, however it seems like this could be a case of the games not being compatible with the technology on your Ipad, we will however take a look for you.

Br,
Team Videoslots.