Videoslots - Newly Accredited

You're on there do not respond list cause this customer is always angry.:p Dan gave them the memo before he left.;)

I for one thank video slots for having their slots pay today, It was a great day which I needed and they paid all 3 withdrawals in normal fast time with no issues.:thumbsup:.
Im not always angry. Stop kissing butt! :laugh:
 
Award winning Videoslots is reviewed by Casinomeister
Hi guys,

Sorry for our late reply here on the thread. However, it is true that we are working shifts and yesterday we had the person working shift homesick. However, we apologize if you think we took too long to reply to you.
@bebo67 I will reply to you private message now.

Br,
Team Videoslots
 
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Hi everyone,

I hope you all are having a good start to the week. Today we are releasing one new game, Hot Frootastic from the provider Barcrest.

Game: Hot Frootastic
RTP: 96.96%
Min/Max: 0.10/500.00
Lines: 10

The games have trophies and rewards added and will, unfortunately, not be available in the UK.

Good luck in the game and have a great day.

Best regards,
Team Videoslots.
 
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For some reason its not allowing me to access certain games, jack and the beanstalk, wonky rabbits, creature from the black lagoon etc all im getting is this error code, does anyone have any ideas please as its been working for months n then stops lol

42087332_995700373950934_7643593588332298240_n.jpg
 
Hello,

@smart_croatia, for the promotion they were set at 10 cents but now they are worth 5 cents. I have also sent you a PM.

@kerry888 that error message indicates that flash is not running. If you are using Google Chrome as browser you can click on the little "Secure" button next to the address and activate flash from there. Write us an e-mail to videoslotsteam@videoslots.com if you are unable to solve it and we'll assist.

Best regards,
Team Videoslots.
 
@Videoslots am I missing something or don't know,if someone can tell me what was the reward after completing all trophies on Dead or Alive ? Asi remember last time the reward was 100 free spins after completing the Sheriff award and when i finished all was 200 free spins?

The only i received was 20+25+75 ? soo?? Something has changed or what?
 
Hi @helenakp

We did update the trophy system a while back so I cannot say for sure what the previous rewards were. Please send your username in an e-mail to videoslotsteam@videoslots.com and we'll double check that you received the correct rewards.

Best regards,
Team Videoslots.

I did send you the email and you said you update the trophy system? so less rewards now? for completing all DOA trophies only 25+75 free spins at 0.01 that's really poor reward :rolleyes:
 
Hi guys,

Sorry for our late reply here on the thread. However, it is true that we are working shifts and yesterday we had the person working shift homesick. However, we apologize if you think we took too long to reply to you.
@bebo67 I will reply to you private message now.

Br,
Team Videoslots
You are the same person that was in here yesterday 3x's! It's been taken care of by myself. :mad:
And you didnt reply to my message. Not cool on all accounts
I can't believe you actually lied???? Did you think I wouldnt look at your profile?.
 
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Hi again everyone,

@bebo67 even if we can read Casinomeister while we are not working we cannot work from home in that sense since we do not have access to the correct systems. Hope you can understand that it can take a bit longer to reply when someone is home sick.

@helenakp @smart_croatia as we have said a while back, there was a few games that had incorrect rewards and that is why you previously could have received 200 free spins when completing them all.

Best regards,
Team Videoslots.
 
Ok but the problem is that i completed all of them and still no free spins

It can take a day for the big prize.

As for the updated trophy system, I think it has more smaller ones now. So it "pays" more to try many new games than go for the big trophy on one.
My advice is always do what you want, play what you want, as if there are no trophies at all.
 
Hi again everyone,

@bebo67 even if we can read Casinomeister while we are not working we cannot work from home in that sense since we do not have access to the correct systems. Hope you can understand that it can take a bit longer to reply when someone is home sick.

@helenakp @smart_croatia as we have said a while back, there was a few games that had incorrect rewards and that is why you previously could have received 200 free spins when completing them all.

Best regards,
Team Videoslots.[/QUOTE

Ok even if was a mistake,a bit odd but still i am missing 100 free spins for completing all the trophies. Your colleague Johan told me that was all my rewards ,so only 25+75 free spins,because as smart_croatia mentioned,for completing 100k trophy there was 75 free spins and another 100 when you complete all of them.

Why don't you come here and show exact amount of spins you are giving for DOA while completing all trophies ? as you are @team.videoslots you should know that information and know exact number of spins your casino is giving,you must know what your casino is offering,how on earth i would know?? and please dont tell me to send you an email as this is information that every player is concerned
 
It can take a day for the big prize.

As for the updated trophy system, I think it has more smaller ones now. So it "pays" more to try many new games than go for the big trophy on one.
My advice is always do what you want, play what you want, as if there are no trophies at all.


I got another email from them,i guess its bye bye loyalty,all that playing for free spins on 0.09 cents and they cut the prizes on half omg
I guess you are right Nik
 
Hi again @helenakp,

Before we updated the trophies you did get 200 free spins just for the "complete all"-trophy in Dead or Alive, that reward was never supposed to have been there and I am guessing that is what is causing the confusion.

Today you receive 75 free spins for the "complete all"-trophy in Dead or Alive. Apart from that, it depends on if you complete the "7 wins in a row" or "win 10,000 times" as the last trophy as those two have different rewards.

Best regards,
Team Videoslots.
 
Hi again @helenakp,

Before we updated the trophies you did get 200 free spins just for the "complete all"-trophy in Dead or Alive, that reward was never supposed to have been there and I am guessing that is what is causing the confusion.

Today you receive 75 free spins for the "complete all"-trophy in Dead or Alive. Apart from that, it depends on if you complete the "7 wins in a row" or "win 10,000 times" as the last trophy as those two have different rewards.

Best regards,
Team Videoslots.

Today i didn't receive any 75 spins ? i received only 5 free spins and that was just now and why you gave me 1 euro free battle ticket??
 
Award winning Videoslots is reviewed by Casinomeister

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