Casinos

Casinos By Status

Popular Filters

By Banking Options

Games

All Games

Bonuses

Popular Bonus Filters

Forums

Popular Forums

Forum User Features

Complaints

Submit A Complaint (PAB)

PAB Rules and Guidelines

Browse PABs

Gambling News

Popular News Sections

About Us

About Us

external image

Videoslots deactivated my account

Casinomeister said:
Where your logic falls apart is that if you let your wife play, then why not anyone else? Minors, problem gamblers, etc. When you click "agree" that you are you and that your account is not to be shared by anyone, well that is a done deal. Letting anyone besides yourself use your account violates the casino's terms.
Click to expand...
Where does it say that? I ctrl+f'd "share" and "sharing" - nothing like that comes up.
You do not have permission to view link Log in or register now.


The closest thing I could find is "should you attempt to use the Services by means of any other person's account, we will be entitled to immediately close all your accounts" and that's aimed at hackers or the actual person using somebody else's the account, not the account holder. I've never heard of such a rule and again, Casumo advertised their jackpot winner as somebody who spun every other spin with his girlfriend. A rule like that would be pointless to print because it's literally un-provable.

Perhaps I'm wrong but I'd love to see the rule you're talking about (if it exists).
 
Annoyingly, a casino can close your account for any reason they like. You’ll generally get any outstanding (lawful) balance back, but beyond that it you have few rights. Any private business has the right to decline to take your custom with or without good reason.

Chances are that some player has done something dodgy, and people known to be linked have been banned by association.
 
My questions are.. how can you abuse the sit and go battles? Videoslots take a cut if you sign up for them, which makes the profitable, the guaranteed prizes 99% of the time has enough buy-ins to cover the prizes, so they again would earn money on them buying in.

The freerolls, they have now the XP rewards systems, which means you can't play blackjack or some other high RTP game to gain access to them.

So, I don't get the bonus abuse flags here..
 
CasinoNinja said:
The freerolls, they have now the XP rewards systems, which means you can't play blackjack or some other high RTP game to gain access to them.

So, I don't get the bonus abuse flags here..
Click to expand...
Maybe not abusing but if you deposit once in a month and wager 500xp just to get an access to battle weekend is grey zone gaming in my mind. So if you play only when this kind of promotion is coming: that could be bonus abusing in the eyes of the casino
 
smart_croatia said:
you can see my skrill transactions to VS on bottom of page 5
Click to expand...
Did you inform others about the reduced RTP changes in the chat? VS are apparently desperate to keep that secret in order to have players gamble under the impression that they have the highest RTP that VS falsely advertised. Somebody else seemingly got banned for it: Help Videoslots deactivated my account
 
With regard to the casting of guilt and finger pointing, I think those responsible should back off, at least for now.

Truth is unless you're in direct talks with VS (which you are not, due to regulations) that none of us TRULY know the full stories and FACTS in any of these cases.

It is between the player and the casino (or ADR) and should the relevant individual decide to include them, the PAB staff at Casinomeister.

Whatever happened to "innocent until proven guilty" - May turn out to be as guilty as charged but until the evidence is there, please stop with the pitchforks and accusations and 'liking' of said posts.
 
xexe said:
Did you inform others about the reduced RTP changes in the chat? VS are apparently desperate to keep that secret in order to have players gamble under the impression that they have the highest RTP that VS falsely advertised. Somebody else seemingly got banned for it: Help Videoslots deactivated my account
Click to expand...

nope as my rtp on VS didnt changed only for few country's, not mine
 
anddi32 said:
Maybe not abusing but if you deposit once in a month and wager 500xp just to get an access to battle weekend is grey zone gaming in my mind. So if you play only when this kind of promotion is coming: that could be bonus abusing in the eyes of the casino
Click to expand...

You have to wager 500xp (roughly £500 ) every 14 days, even if you did that just a minimum to get into them, surely that would be enough. You are depositing at least £40 a month and wagering over a grand to get access to freespins which most of the time are worth 0.10-0.20 , even if you did that as a minimum I would hardly call it abusing, the requirements are there for a reason.
 
Chipkin9 said:
Yea I understand that. But then why give permission to other players that it's okay for their SO in the same household to use or share an account?
Click to expand...
Sometimes you have married couples etc., using the same computers, networks, etc. Normally they would both be verified separately - but this is up to the casino's discretion. I've seen this done in the past. The bottom line is that they would need to be verified so that the casino doesn't violate any licensing requirements.

xexe said:
Where does it say that? I ctrl+f'd "share" and "sharing" - nothing like that comes up.
You do not have permission to view link Log in or register now.


The closest thing I could find is "should you attempt to use the Services by means of any other person's account, we will be entitled to immediately close all your accounts" and that's aimed at hackers or the actual person using somebody else's the account, not the account holder. I've never heard of such a rule and again, Casumo advertised their jackpot winner as somebody who spun every other spin with his girlfriend. A rule like that would be pointless to print because it's literally un-provable.

Perhaps I'm wrong but I'd love to see the rule you're talking about (if it exists).
Click to expand...
Geeze dude, chill out a little. I was speaking about casinos in general.
 
its been fun times for me on VS during this years, actually i joined CM thanks to Dan who told me about this place on twich stream, i had some great wins there i had some bad runs, i rly enjoyed, and i must say big thanks to @Team.Videoslots who always response to every issue that i had and resolving them lighting fast, team are very kind and professional i dont have anything against them personally, i am just very sad that this great ride ended today, and will say one more time I didnt do one wrong thing, also thank you all for taking your time and reading this and share your thoughts, i will stop posting now as i dont want to things go on a bad turn cheers
 
Casinomeister said:
Sometimes you have married couples etc., using the same computers, networks, etc. Normally they would both be verified separately - but this is up to the casino's discretion. I've seen this done in the past. The bottom line is that they would need to be verified so that the casino doesn't violate any licensing requirements.


Geeze dude, chill out a little. I was speaking about casinos in general.
Click to expand...
Right, but I've never heard of any casino having such a rule. Odd general rule that literally no casino has, and that can never possibly be enforced ;)

Casinos actually promote you to do exactly that, the rule is 1 account per household.
 
F*ck me, Videoslots are having a stellar month aren't they

And I'd just trained Mopsy to take over Battles duties for when I sleep too

200w.webp
 
anddi32 said:
Maybe not abusing but if you deposit once in a month and wager 500xp just to get an access to battle weekend is grey zone gaming in my mind. So if you play only when this kind of promotion is coming: that could be bonus abusing in the eyes of the casino
Click to expand...
since first january i have around 650 ish in deposit and around 950 ish withdrawls
 
xexe said:
Right, but I've never heard of any casino having such a rule. Odd general rule that literally no casino has, and that can never possibly be enforced ;)

Casinos actually promote you to do exactly that, the rule is 1 account per household.
Click to expand...

Lots have in fact.

In general, over the years me and the wife have approached management and reps etc and sought permission first. Avoids any upsets or disappointments down the road.

Genuine players have nothing to worry about, the 1 per household rule can be flexible to a point if management are respectfully approached prior to and of course it is not a clip joint we are referring to. IMO it is generally there to stop BA and AP.
 
To state first, I'm speaking in generalities - not this case, nor this casino. But I'll speak about my own gaming if it helps anyone.

I live with my mother (or my mother lives with me, however you choose to look at it). You can use 'spouse' for your own gaming situations. We're both players. We often like to sit and play together to the wee hours (ie one pulls up a chair). I often play alone late nights.

At some casinos, we have an account each, though same address. In these cases, we reach out to chat/rep beforehand to ask permission. We have different bank accounts, corresponding ID, emails, playing styles...everything to indicate we are 2 distinct players/people. If a casino doesnt allow it, we dont do it. If we get the go ahead, we do. It depends on the casino and it depends on your forthrightness.

Some casinos only allow one account per household. In these cases we've sometimes had to close an acct since we now reside together. Some cases we havent as our accts predated our move in.

But however you look at it, or however the casino may, depends entirely on the casino, their terms, ther wriggle room or leeway/adherance.

Your best bet it always -
first, follow the rules
second, reach out and ask - be it queries or permission.

Casinos arent always the ogres people think they may be. Sometimes they bend. Sometimes it's letter of the terms

your best course of action is always ask
 
Scott1baird said:
Gotta say £200 a month profit playing minimum stakes isn't hard to believe. I got £570 on a 30p stake on Bruce Lee double feature, I have had £670 on a 10p roll in feature on white rabbit all five queen reels. £394 on jamming jars on 20p. Not all at the same casinos but very doable.
Click to expand...

try doing that consistently every month, over multiple accounts, without using some kind of +ev advantage style on each account, and then see how your luck runs :p
 
adamtheaddict said:
try doing that consistently every month, over multiple accounts, without using some kind of +ev advantage style on each account, and then see how your luck runs :p
Click to expand...
Lol doesn't always work had nothing to deposit back in for since nearly start of the year.
 
Not all of us, and I assume most that have their accounts closed recently have not broke any T&C's. I have never let anyone else use my account even in the same household, never used a VPN, deposited almost daily. I believe simply writing in the freeroll chat about the reduced RTP on some providers was a bad move on my part and the reason my account was terminated. Of course VS will not tell me that. VideoSlots was my #1 Casino so it is sad that I have to find another place now.
 
dionysus said:
To state first, I'm speaking in generalities - not this case, nor this casino. But I'll speak about my own gaming if it helps anyone.

I live with my mother (or my mother lives with me, however you choose to look at it). You can use 'spouse' for your own gaming situations. We're both players. We often like to sit and play together to the wee hours (ie one pulls up a chair). I often play alone late nights.

At some casinos, we have an account each, though same address. In these cases, we reach out to chat/rep beforehand to ask permission. We have different bank accounts, corresponding ID, emails, playing styles...everything to indicate we are 2 distinct players/people. If a casino doesnt allow it, we dont do it. If we get the go ahead, we do. It depends on the casino and it depends on your forthrightness.

Some casinos only allow one account per household. In these cases we've sometimes had to close an acct since we now reside together. Some cases we havent as our accts predated our move in.

But however you look at it, or however the casino may, depends entirely on the casino, their terms, ther wriggle room or leeway/adherance.

Your best bet it always -
first, follow the rules
second, reach out and ask - be it queries or permission.

Casinos arent always the ogres people think they may be. Sometimes they bend. Sometimes it's letter of the terms

your best course of action is always ask
Click to expand...

Wow. We have alot in common in regards to this.

I'm in the same situation. Living with my mother who also plays. Funnily I have always been a gambler. I signed up to William Hill 11 years ago to use them for my sports betting while I wasn't living with as her at the time.

I fell into the trap of trying out their slots and I've been playing them ever since to the extent I don't even gamble on anything else.

A year or 2 later whilst talking to her on the phone she asked what I was up to and I told her I was just playing some stupid slots. She said "No way, that's what I'm doing!".

My jaw dropped at that fact as she's never gambled in her life the years I lived with her before. It turns out she signed up to those Cassava Bingo sites and fell into that same trap I did :laugh:

To cut a long stort short we now both live in the same house again and our rooms are just across from each other. She always asks if I'll leave my door open so she can talk to me when she plays, or if I'm playing she likes to hear how it's going.

She'll stick to the Bingo sites she has and I'll be on the ones I'm signed up to, but we don't have a double account open at any casino's as we know the rules. Videoslots closed the account she had there years ago and that was the only casino where we both had an account created.

So from time to time she would like to play different games or providers and asks if she can use one of my accounts, and I let her. No questions asked. From my perspective it's impossible to tell who is playing on an account and in my humble opinion I am breaking no rules by letting her do so...we aren't taking bonuses or abusing any systems and that's just how it is with us. I see no reason to inform a casino and tell them I let her use the account and if they require documents, because it's simply no different than to if I was playing there at that moment myself...and then there's the hassle of going through the KYC with her. No thanks...I'll take my chances as a breaker of the T&C's just out of sheer convenience on my part.
 
lol, gambling was more fun before my mother and I shared a place

"$300? $300...cash out...run, take it"

groaan, sometimes its best she doesnt see my balance and what i may be up to and lose, but I also prefer chasing 1k, which if she had her way, id never see lol
 
dionysus said:
lol, gambling was more fun before my mother and I shared a place

"$300? $300...cash out...run, take it"

groaan, sometimes its best she doesnt see my balance and what i may be up to and lose, but I also prefer chasing 1k, which if she had her way, id never see lol
Click to expand...

Yep, and also. Do you mind putting £20 into casinoxyz for me?

Feck off ma and go to sleep :laugh:

But then without her I wouldn't even be here playing so yea I guess I can :mad:
 
Chipkin9 said:
Yep, and also. Do you mind putting £20 into casinxyz for me?

Feck off ma and go to sleep :laugh:

But then without her I wouldn't even be here playing so yea I guess I can :mad:
Click to expand...
ya, im able to play more too - we'll often go halfsies on a card and split the winnings
 
Hi Guys,

xexe said:
Did you inform others about the reduced RTP changes in the chat? VS are apparently desperate to keep that secret in order to have players gamble under the impression that they have the highest RTP that VS falsely advertised. Somebody else seemingly got banned for it: Help Videoslots deactivated my account
Click to expand...

We would never close an account or block it from chatting because of the player mentioning that we have lowered the RTP.

Best regards,
Team Videoslots.
 
dionysus said:
lol, gambling was more fun before my mother and I shared a place

"$300? $300...cash out...run, take it"

groaan, sometimes its best she doesnt see my balance and what i may be up to and lose, but I also prefer chasing 1k, which if she had her way, id never see lol
Click to expand...


lol, reminds me of sharing with a family member the excitement over a rare victory. i think its always best they don't see the balance, nothing positiv seems to come from it.
an old example:

"holy kim jong un's balls!!... arghhhhhh!!!!!!!!"

mother comes rushing in: " you ok? whats wrong!?!? i nearly dropped my coffee all over the floor when i heard that scream!"

"just absolutely smashed it, loooook!! its so so hard to get this!!! watch the balance going insane every spin, into the hundreds and hundreds, and i only bet 9p!!! crazy!"

"wow, arent you lucky! well done!!! make sure you don't lose it all back!"

move forward 1 week

"Hey ma, you mind if i borrow 40 quid till the morning? i get paid tomorrow but a few friends are going out tonight and wanted to join them, still also waiting for 100 quid to be processed from a small withdrawal from another casino as well that i won yesturday, but wont see that for a day or two either so am almost skint till tomorrow"

"but what did you do with all that money you won? "

"doesn't last long, cigarettes, few beer, petrol, food, you know the one. only ended up withdrawing 380 from the 500 in the end anyway, went out a few days ago and ended up buying a pair of jeans, also made a few deposits at a casino when bored during the week, money never lasts long"

*hear the buzzing sounds as mothers brain begins calculating this*

"so you had 500 quid at one point last tuesday, and basically just gave most of it straight back? you are an absolute idiot and i have no sympathy for you. im disgusted tbh. i think you might have a problem!. here, take the money and i want it back in the morning before you blow all your wages in casinos as well"

-mutters to self- "why do i keep telling her when i hit these bloody ultra rare wild lines"
 
Mom has a very selective memory too - oh, you had $300 and pissed it back, huh? More fool you - should have cashed out the 3

But is quite happy when i DIDN'T cash out 300 got to say 2500 and she got 1k from it. I always say, well, you suggested i cashed out at 300 - i really should only give you 150 :P
 
I don't know what to think of this to be honest, seems to me they are closing accounts based on profitability and nothing more, otherwise why not tell at least some players a reason? Just say it was bonus abuse or wrong usage of the player account or some such, those mysterious mentions of a "business decision" seem weird at best, I know they stated here it is not the reason but I struggle to find any other one, I for one may have often profited from sit'n'gos and standard battles (had some very lucky rewards indeed) but I cannot imagine any term I breached even slightly so not sure if just being overly lucky with fs rewards should be reason enough to sack me.

Would love for @Team.Videoslots to at least PM me with anything more specific, just say you don't like me or that I am suspected of something, not the silent treatment and "a business decision" ;)
 
I quite fancied the challenge of doing 48 hours straight on a weekend. but not if getting banned would be the result.

I used to play vs a lot, but now (only recently!) only sticking around for the battles, can I expect to be banned soon too?

BTW, the main reason for me no longer playing there as much = the png rtp nerf, simply cannot play my favorite games at 94% when so many other places offer 96%.
 
dionysus said:
Mom has a very selective memory too - oh, you had $300 and pissed it back, huh? More fool you - should have cashed out the 3

But is quite happy when i DIDN'T cash out 300 got to say 2500 and she got 1k from it. I always say, well, you suggested i cashed out at 300 - i really should only give you 150 :p
Click to expand...
You guys split your winnings?.
 
GoldenGhoul said:
I don't know what to think of this to be honest, seems to me they are closing accounts based on profitability and nothing more, otherwise why not tell at least some players a reason? Just say it was bonus abuse or wrong usage of the player account or some such, those mysterious mentions of a "business decision" seem weird at best, I know they stated here it is not the reason but I struggle to find any other one, I for one may have often profited from sit'n'gos and standard battles (had some very lucky rewards indeed) but I cannot imagine any term I breached even slightly so not sure if just being overly lucky with fs rewards should be reason enough to sack me.

Would love for @Team.Videoslots to at least PM me with anything more specific, just say you don't like me or that I am suspected of something, not the silent treatment and "a business decision" ;)
Click to expand...
Even if they just said ‘you smell and we have closed your account’ that would be better than radio silence.
(Not saying you smell btw) :-)
 
bebo67 said:
VS allows it, if you ask them.
Click to expand...

Are you sure about that? It's one thing with a streamer maybe where people can see what he's doing and who can be verified too, but I doubt you will be allowed to let your son play on your account if you asked. It's your personal account and you are responsible.
It's another thing to have two different accounts in the same household. Not several on the same.

So have you done that and been allowed to?
 
Tirilej said:
Are you sure about that? It's one thing with a streamer maybe where people can see what he's doing and who can be verified too, but I doubt you will be allowed to let your son play on your account if you asked. It's your personal account and you are responsible.
It's another thing to have two different accounts in the same household. Not several on the same.

So have you done that and been allowed to?
Click to expand...
Completely positive. They do NOT have the one member per household rule. There is quite a few members in this forum that actually have double accounts at VS. Wife/husband, mother/son etc. :)
 
bebo67 said:
Completely positive. They do NOT have the one member per household rule. There is quite a few members in this forum that actually have double accounts at VS. Wife/husband, mother/son etc. :)
Click to expand...

Wow, never heard about that. I have only heard about those people having their own accounts in the same household both being verified.
I guess VS is reading this so they will probably answer.

Their rules says one account per household so it's strange....
 
Well, I have referred many friends to VS, including my best friend. He comes over all the time. When he opened the account we were sure to contact support to ensure that he was allowed to log in here whilst visiting. We do not account share in any way, but if I am broke and he has funds I sometimes watch him play, and vice versa. Probably best to inform support like we did so they can document the account if someone other than you is logging in from a common PC.
 
bebo67 said:
Completely positive. They do NOT have the one member per household rule. There is quite a few members in this forum that actually have double accounts at VS. Wife/husband, mother/son etc. :)
Click to expand...

Well that is strange because I used to stream for them and they said they were OK if my wife were to join me on the stream and do some spins as long as they authorised it first. I declined this offer, as she doesn't do slots.
 
Tirilej said:
Are you sure about that? It's one thing with a streamer maybe where people can see what he's doing and who can be verified too, but I doubt you will be allowed to let your son play on your account if you asked. It's your personal account and you are responsible.
It's another thing to have two different accounts in the same household. Not several on the same.

So have you done that and been allowed to?
Click to expand...
I fail to see how it’s ok for a streamer and not a real player?. Double standards at best.
 
Tirilej said:
Wow, never heard about that. I have only heard about those people having their own accounts in the same household both being verified.
I guess VS is reading this so they will probably answer.

Their rules says one account per household so it's strange....
Click to expand...
Isn;t that what I am saying? Lol. You can have more than one account per household.
 
bebo67 said:
Isn;t that what I am saying? Lol. You can have more than one account per household.
Click to expand...
Semantics I suppose - 1 person can not have more than 1 account per household, though more than one person can have 1 acct per household
 

Similar threads

A
Resolved Videoslots deactivated account
Replies
3
Views
2K
GourdFollower
GourdFollower
M
Casino Complaint Del oro Casino - Fraud
2 3 4
Replies
177
Views
6K
merino54
M
M
Non-Bonus Complaint Bitstarz has stolen my money ...
Replies
12
Views
1K
mulven
mulven
D
Videoslots closed my account without warning.
Replies
5
Views
3K
Team.Videoslots
Team.Videoslots
C
Bogus Complaint Bitstarz account verification problems
Replies
25
Views
4K
maxd
maxd

Users who are viewing this thread

Total: 1 (members: 0, guests: 1)

Accredited Casinos

Read about our rating system and how it's done.
Back
Top