vegas frontier

nygirl30

Senior Member
PABnonaccred
Joined
Apr 22, 2005
Location
Nevada (Las Vegas)
this casino i have had it with these oliver curran casino's this is amazing to me!! i have been fighting with this casino for my 400.00 cash in since april 7th.. i sent in all documents on the 7th before i even requested a withdrawal! this place is a friggin joke i have called daily and i have counted my emails of all the documents i sent by fax and scanned 34 emails i have sent them and my money still sits into my acct.. i belong to an ezboard forum called the and there is an admistrator there helping me and she even called and sent email after email to them and no answer.. im so sick of this crap it makes me sick!! there is another player at that forum and she's going through the same thing! i have also filed 2 disputes with montana oversea's but nothing from them either.. and i also heard that this guy oliver curran goes by a few different names what a joke... im gonna turn these people in to everyone i can think of.. there are stealing money from players they dont answer emails very rude support especially a man name alex!!and yes i was sure all rules was followed before i cashed out my 400.00... they need to have there license pulled!! i will not give up on them and i wont go away either... any suggestions? please forgive me if i posted something wrong as this is my first post but i need some help meister please!!!
 
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Eeek! :eek: Another poster who's comma, shift, and enter keys have fallen off their keyboard!

Sorry you learned the hard way. You certainly are not alone in getting trapped by these rouges, with their 'sounds to good to be true' bonus offers (which ARE too good to be true!), and their 1001 excuses not to pay winners.

3-weeks is not exceptional for payment (I once waited 6-weeks :( ). Try to be patient, polite, and don't give up yet! Keep chasing it.

But in future NEVER play at any RTG casino, unless it is accredited by The Meister. :notworthy
 
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Oliver Curran

Isn't "Oliver Curran" the Alan Smithee of the online casino world? (an anonymous name for all of that groups customer service reps)

(Alan Smithee was the name that directors used who wanted to remain "anonymous" for many films until they got "busted".
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)
 
KasinoKing said:
Eeek! :eek: Another poster who's comma, shift, and enter keys have fallen off their keyboard!

Sorry you learned the hard way. You certainly are not alone in getting trapped by these rouges, with their 'sounds to good to be true' bonus offers (which ARE too good to be true!), and their 1001 excuses not to pay winners.

3-weeks is not exceptional for payment (I once waited 6-weeks :( ). Try to be patient, polite, and don't give up yet! Keep chasing it.

But in future NEVER play at any RTG casino, unless it is accredited by The Meister. :notworthy
Sorry to tease you KK but you always seem to see red(rouge).
 
Dear Bryan,

There is no problem with Ms. x. I have spoken to her myself and have assured her that her withdrawal is in the queue to be processed. It wont be too much longer before she receives her winnings. I am monitoring it personally to ensure that there is no further delay.

Best regards

Oliver
 
Hmmmm!

NYgirl30--- 34 emails with no reply or cooperation

Casinomeister--- 1 email or phone call and a pleasant reply with a promise to pay.
 
These clowns have got to be one of the biggest jokers around. They never answer emails, they only pay people once they've posted or complained on the likes of here and they constantly try to trick players into depositing for bonuses they're not entitled to.

I won a lot of money at Crystal Palace and High Rollers some months back before having my accounts locked. A couple of months later they started sending me account specific promotions for one of their sister casino's. I thought it was a bit strange and so closely looked through the t&c's to find the gem of a term stating that players who had account locked at any of their sister casino's were not eligible for the bonuses. Note they did not list these casinos.

So the question is why did they start sending me these account specific promotions when they knew I was ineligible? I think we all know the answer to that.
 
Why can't Oliver make the cashout happen without further delay? I think she's waited long enough.
 
i hear you dirk they were sending me free coupons while my cashin was still pending and they know you cant use a free coupon while a cashin is pending.who knows but i will let you know i cashed out at sci-fi casino and i deposited there met the wagering reqs and had my money sent to me western union in 6 hours.. the same day. if one can do it why cant the others.and its reasons like this that make rtg casino look bad,there are some good ones out there still thank god.. with vegas frontier i chose an overnight express payment and i just checked my cashier and it's no longer pending WOW but will see how long its gonna take me to get it overnight!! thanks to brian i wouldnt even have got this far but im not getting excited till i have my money in hand :lolup: :lolup: i'll keep everyone posted and if they would have paid me on time with no trouble's i would have deposited there with no problems!
 
Hey Nygirl if you get your payment make sure the check clears before you write any checks against it. ;)
 
trkwak thats my thought exactly. im still weary of them but thanks alot for your input i really appreaciate it!! with my luck i'll get the check and it wont be any good i really hope not.. :thumbsup:
 
The past owners of Vegas Frontier have not paid me almost 5k in winnings and I cant involve Montana anymore as they dont accept claims "older than 60 days". I was in good belief that they were going to solve this still because their past affiliate manager kept giving me promises to help, what never happened. After all this was a very "decent" strategy of them...

It is quite frustrating as I am not sure what to do at this point.
 
okay its 10.02 pm est where i am and i called the casino and spoke with alex.. my documents finally got approved yesterday so he says and all im waiting for now is them to send my check via overnight express. lets see how long it takes for over night express now! :lolup: :lolup: :thumbsup: :thumbsup: :thumbsup:
 
just a note my cashin got sent dhl today!! thanks brian you really worked some magic!! thanks for your help... Player nygirl34,


Your payment of $400.00 has been sent from casino Crystal Palace Casino! :lolup: :lolup: :notworthy :notworthy
 
Yup, Bryan and the operator are on speaking terms these days, plus the operator is on the "probation" list here - so you can be sure the operator jumps when Bryan speaks.

Which is very nice for the 10% of forum readers.

The point about account-specific promos is well made, and I believe this may be at the root of the two other currently unresolved issues at Casinomeister. I receive spam from theses casinos every day. I am locked out of just ONE of them. Not all my accounts, just the one. Right at the bottom of the T & C is the "if you are barred at any of our sister casinos you are not entitled to any promos" or words to that effect. Of course, they do not list WHICH casinos - and he currently has about 1/3 of the entire RTG stable under his control. As a test, I just downloaded Vegas Frontier and entered a coupon valid for today. Of course, it redeemed. Of course, I'm not entitled to it. Of course, if I didn't know that Vegas Frontier was a distant "sister" casino to High Rollers' Lounge - the only of these casinos at which I'm barred - and had played and won, I'd be robbed. Of course the account-specific mailing is intentional. Of the course the deeply-buried condition is intentional.

And let's not forget what CasinoCity, the highest-ranked gambling portal in esistence, thinks of Crystal Palace - check item number 12:

Link Removed (invalid URL)

And these are affiliate links. AFFILIATE LINKS.

Link Removed (invalid URL)

And this place hits the top of just about any conceiveable gambling search on Google.

All in a fair day's ripoff.
 
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casinomeister said:
I spoke about this briefly in last week's newsletter.
https://www.casinomeister.com/newsletters/...

Well, to many read only your "CASINOS YOU GOTTA JOIN!"-part...
There is too much "Bonus", "FREE"-words ;)

---

Btw, about Vegas Frontier T&C, this is interesting:

Vegas Frontier Casino will act as the final arbitrator or any dispute involving Vegas Frontier Casino and any other party. Vegas Frontier Casino reserves the right to employ an arbitrator of it's choice to act as an agent of arbitration in place of Vegas Frontier Casino in the event of a dispute.
 
Well, they change something:
(e-mail edited ;))

------------------------------------------
Date: Mon, 9 May 2005 14:55:07 +1000
To: X
From: "Vegas Frontier" <support@vegasfrontier.com>
Subject: WIN all week long with up to 100% FREE!!

Contact & unsubscribe details below
***********************************

Blah, blah, blah, Huge Bonuses, Free, Money, and Blah :rolleyes: ....

Promotional Terms:
*Minimum 30 times wagering of deposit & bonus (excluding roulette,
craps,
pontoon, baccarat, with each $1 wagered on blackjack and video poker
counting as 50 cents).
*Prior to withdrawal a balance greater than deposit + bonus required.
*Promotions only available to players with no account balance and no
pending withdrawals.
*Offers available once per player and not valid in conjunction with any
other offers.
*Only available to those players to whom the offer was sent and not
valid
for players with locked accounts in any of our sister casinos
including:
Crystal Palace, High Rollers Lounge, Cleopatras-Casino, American
Grand,
Golden Nile, Lucky Coin, Lucky Pyramid, Royal Circus and Vegas
Frontier.

*Bonuses not valid for play on Multi-Player Poker.

And Blah...
 
Big deal

Yeah so they changed the rules. But will they pay the people that have screwed. This we shall have to wait and see....
 
this casino sucks :eek:


i get evryday +- 10 emails from them
i dont have any account white them
i keep unscript the mails
there even come more then it was


so im trying tp contack them
butt there just dont repsons to my
life chat ect


so what i thid
i downloaded a macro

named txt why do u spam my email adress
and let it run over a hr
i think there not happy now
+- million mails over there now :thumbsup: :D
 
*Only available to those players to whom the offer was sent and not
valid
for players with locked accounts in any of our sister casinos
including:
Crystal Palace, High Rollers Lounge, Cleopatras-Casino, American
Grand,
Golden Nile, Lucky Coin, Lucky Pyramid, Royal Circus and Vegas
Frontier.

Notice the word 'including' being used. SO basically you can still be locked at a sister casino they haven't mentioned and they'll still void your winnings :what:

Also what happens if you have no idea you've been locked at any of their casinos? You could easily play at one of them once and never try to login again so not know you're locked. Should a player be paid in this instance? Of course they should if they had no idea they'd been locked - its the casinos responsibility to inform you.

Surely the only way for them to do this fairly and correctly is to send you an email stating that you are locked/banned if and when you are?

I've been locked at both High Rollers and Crystal Palace and they've NEVER sent me any sort of email stating this.
 

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