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vegas frontier

Discussion in 'Online Casino and Poker Complaints - old section' started by nygirl30, Apr 22, 2005.

    Apr 22, 2005
  1. nygirl30

    nygirl30 Senior Member

    Occupation:
    any
    Location:
    Nevada (Las Vegas)
    this casino i have had it with these oliver curran casino's this is amazing to me!! i have been fighting with this casino for my 400.00 cash in since april 7th.. i sent in all documents on the 7th before i even requested a withdrawal! this place is a friggin joke i have called daily and i have counted my emails of all the documents i sent by fax and scanned 34 emails i have sent them and my money still sits into my acct.. i belong to an ezboard forum called the and there is an admistrator there helping me and she even called and sent email after email to them and no answer.. im so sick of this crap it makes me sick!! there is another player at that forum and she's going through the same thing! i have also filed 2 disputes with montana oversea's but nothing from them either.. and i also heard that this guy oliver curran goes by a few different names what a joke... im gonna turn these people in to everyone i can think of.. there are stealing money from players they dont answer emails very rude support especially a man name alex!!and yes i was sure all rules was followed before i cashed out my 400.00... they need to have there license pulled!! i will not give up on them and i wont go away either... any suggestions? please forgive me if i posted something wrong as this is my first post but i need some help meister please!!!
     
    Last edited: Apr 22, 2005
  2. Apr 22, 2005
  3. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Eeek! :eek: Another poster who's comma, shift, and enter keys have fallen off their keyboard!

    Sorry you learned the hard way. You certainly are not alone in getting trapped by these rouges, with their 'sounds to good to be true' bonus offers (which ARE too good to be true!), and their 1001 excuses not to pay winners.

    3-weeks is not exceptional for payment (I once waited 6-weeks :( ). Try to be patient, polite, and don't give up yet! Keep chasing it.

    But in future NEVER play at any RTG casino, unless it is accredited by The Meister. :notworthy
     
    Last edited: Apr 22, 2005
  4. Apr 22, 2005
  5. GemG7

    GemG7 Dormant account

    Occupation:
    .
    Location:
    US
  6. Apr 22, 2005
  7. Ivy29

    Ivy29 Dormant account

    Occupation:
    Internet Time Waster
    Location:
    Midwest
    Oliver Curran

    Isn't "Oliver Curran" the Alan Smithee of the online casino world? (an anonymous name for all of that groups customer service reps)

    (Alan Smithee was the name that directors used who wanted to remain "anonymous" for many films until they got "busted". You must register/login in order to see the link.)
     
  8. Apr 22, 2005
  9. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Sorry to tease you KK but you always seem to see red(rouge).
     
  10. Apr 22, 2005
  11. nygirl30

    nygirl30 Senior Member

    Occupation:
    any
    Location:
    Nevada (Las Vegas)
    thanks...

    i pitched a bitch i'll see what happens.thanks for everyone's advice.
     
  12. Apr 24, 2005
  13. nygirl30

    nygirl30 Senior Member

    Occupation:
    any
    Location:
    Nevada (Las Vegas)
    vegas frontier..

    so far i know of 3 different people that are having th same problem as i am.
     
  14. Apr 26, 2005
  15. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Dear Bryan,

    There is no problem with Ms. x. I have spoken to her myself and have assured her that her withdrawal is in the queue to be processed. It wont be too much longer before she receives her winnings. I am monitoring it personally to ensure that there is no further delay.

    Best regards

    Oliver
     
  16. Apr 26, 2005
  17. tim5ny

    tim5ny Quit Gambling

    Hmmmm!

    NYgirl30--- 34 emails with no reply or cooperation

    Casinomeister--- 1 email or phone call and a pleasant reply with a promise to pay.
     
  18. Apr 26, 2005
  19. nygirl30

    nygirl30 Senior Member

    Occupation:
    any
    Location:
    Nevada (Las Vegas)
    wow...

    i hope your right brian.. and i hope oliver is telling me the truth i'll let you know.. :p
     
  20. Apr 26, 2005
  21. Dirk Diggler

    Dirk Diggler Dormant account

    Occupation:
    Company Secretary
    Location:
    UK
    These clowns have got to be one of the biggest jokers around. They never answer emails, they only pay people once they've posted or complained on the likes of here and they constantly try to trick players into depositing for bonuses they're not entitled to.

    I won a lot of money at Crystal Palace and High Rollers some months back before having my accounts locked. A couple of months later they started sending me account specific promotions for one of their sister casino's. I thought it was a bit strange and so closely looked through the t&c's to find the gem of a term stating that players who had account locked at any of their sister casino's were not eligible for the bonuses. Note they did not list these casinos.

    So the question is why did they start sending me these account specific promotions when they knew I was ineligible? I think we all know the answer to that.
     
  22. Apr 26, 2005
  23. GemG7

    GemG7 Dormant account

    Occupation:
    .
    Location:
    US
    Why can't Oliver make the cashout happen without further delay? I think she's waited long enough.
     
  24. Apr 26, 2005
  25. nygirl30

    nygirl30 Senior Member

    Occupation:
    any
    Location:
    Nevada (Las Vegas)
    i hear you dirk they were sending me free coupons while my cashin was still pending and they know you cant use a free coupon while a cashin is pending.who knows but i will let you know i cashed out at sci-fi casino and i deposited there met the wagering reqs and had my money sent to me western union in 6 hours.. the same day. if one can do it why cant the others.and its reasons like this that make rtg casino look bad,there are some good ones out there still thank god.. with vegas frontier i chose an overnight express payment and i just checked my cashier and it's no longer pending WOW but will see how long its gonna take me to get it overnight!! thanks to brian i wouldnt even have got this far but im not getting excited till i have my money in hand :lolup: :lolup: i'll keep everyone posted and if they would have paid me on time with no trouble's i would have deposited there with no problems!
     
  26. Apr 26, 2005
  27. GemG7

    GemG7 Dormant account

    Occupation:
    .
    Location:
    US
    Hey Nygirl if you get your payment make sure the check clears before you write any checks against it. ;)
     
  28. Apr 26, 2005
  29. nygirl30

    nygirl30 Senior Member

    Occupation:
    any
    Location:
    Nevada (Las Vegas)
    trkwak thats my thought exactly. im still weary of them but thanks alot for your input i really appreaciate it!! with my luck i'll get the check and it wont be any good i really hope not.. :thumbsup:
     
  30. Apr 26, 2005
  31. schankwart

    schankwart Banned User - violation of <a href="http://www.ca

    Occupation:
    Secret Agent
    Location:
    Colony Gamma
    The past owners of Vegas Frontier have not paid me almost 5k in winnings and I cant involve Montana anymore as they dont accept claims "older than 60 days". I was in good belief that they were going to solve this still because their past affiliate manager kept giving me promises to help, what never happened. After all this was a very "decent" strategy of them...

    It is quite frustrating as I am not sure what to do at this point.
     
  32. Apr 27, 2005
  33. nygirl30

    nygirl30 Senior Member

    Occupation:
    any
    Location:
    Nevada (Las Vegas)
    okay its 10.02 pm est where i am and i called the casino and spoke with alex.. my documents finally got approved yesterday so he says and all im waiting for now is them to send my check via overnight express. lets see how long it takes for over night express now! :lolup: :lolup: :thumbsup: :thumbsup: :thumbsup:
     
  34. Apr 28, 2005
  35. nygirl30

    nygirl30 Senior Member

    Occupation:
    any
    Location:
    Nevada (Las Vegas)
    just a note my cashin got sent dhl today!! thanks brian you really worked some magic!! thanks for your help... Player nygirl34,


    Your payment of $400.00 has been sent from casino Crystal Palace Casino! :lolup: :lolup: :notworthy :notworthy
     
  36. Apr 28, 2005
  37. caruso

    caruso Banned User - repetitive violations of 1.6 - troll

    Occupation:
    Casino apologist
    Location:
    England
    Yup, Bryan and the operator are on speaking terms these days, plus the operator is on the "probation" list here - so you can be sure the operator jumps when Bryan speaks.

    Which is very nice for the 10% of forum readers.

    The point about account-specific promos is well made, and I believe this may be at the root of the two other currently unresolved issues at Casinomeister. I receive spam from theses casinos every day. I am locked out of just ONE of them. Not all my accounts, just the one. Right at the bottom of the T & C is the "if you are barred at any of our sister casinos you are not entitled to any promos" or words to that effect. Of course, they do not list WHICH casinos - and he currently has about 1/3 of the entire RTG stable under his control. As a test, I just downloaded Vegas Frontier and entered a coupon valid for today. Of course, it redeemed. Of course, I'm not entitled to it. Of course, if I didn't know that Vegas Frontier was a distant "sister" casino to High Rollers' Lounge - the only of these casinos at which I'm barred - and had played and won, I'd be robbed. Of course the account-specific mailing is intentional. Of the course the deeply-buried condition is intentional.

    And let's not forget what CasinoCity, the highest-ranked gambling portal in esistence, thinks of Crystal Palace - check item number 12:

    You must register/login in order to see the link.

    And these are affiliate links. AFFILIATE LINKS.

    You must register/login in order to see the link.

    And this place hits the top of just about any conceiveable gambling search on Google.

    All in a fair day's ripoff.
     
    Last edited by a moderator: May 9, 2005
  38. Apr 28, 2005
  39. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I spoke about this briefly in last week's newsletter.
    http://www.casinomeister.com/newsletter/2005/21april2005.html
    I have been told that all Crystal Palace casinos will be listed at the site so that there will be no confusion.

    So far I don't see them -- do you?
     
    Last edited: May 9, 2005

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