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ATTN: Casino Rep Unethical bonus?

Discussion in 'Online Casinos' started by ritae, Jul 19, 2017.

    Jul 19, 2017
  1. ritae

    ritae Full Member

    I am currently in hour 42 of a minimum of 48 "pending period" at Casino Rewards. At the weekend I was lucky enough to win a life-changing amount of money playing slots.

    Ever since I cashed out on Sunday night, I have received 5 emails with special offers and to top it off this one came through exactly 24 hours after I hit the withdraw button


    As they are accredited here I wanted to see the views of others. Am I being targeted by all this email because I have reversed many times before?
  2. Jul 19, 2017
  3. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Self- Employeed
    This has been discussed on here before. Same Group, very similar, if not the same offer.

    Cannot find the thread (sorry) but I do know it was seriously frowned upon by members and the CR group slated for it.

    That sort of e-mail would make me even more determined not to touch even one penny of my pending cash out, please do the same!

    Life changing says it all, PLEASE do not spoil that and CONGRATULATIONS!
  4. Jul 19, 2017
  5. interlog

    interlog Meister Member MM webmeister

    What ever their reason for targeting you - don't do it! Just patiently wait for the money to hit your bank account.

    And congrats on your win!
  6. Jul 19, 2017
  7. siomac76

    siomac76 Newbie member

    Normally casinos 'imply' that they want you to reverse by virtue of long pending periods but first time I've seen 'Reverse, DO IT' :eek:
  8. Jul 19, 2017
  9. weesie

    weesie Ueber Meister

    Old bag lady with a laptop
    I would be offended at the 25% offer! Wow!

    They want you to reverse, they better be offering a lot higher % than that!

    No way is it worth it! Especially if it is a "life changing" win as you say!

    Stand your ground!

  10. Jul 19, 2017
  11. Tirilej

    Tirilej Still a Lady CAG MM

    I don't understand how any casino can do a thing like this. It's as unethical as can be :mad:

    Is the winning so high that the casino will suffer from it? I really really hope it's that much because they don't deserve to be in business. They lost that right the same moment as they sent that offer out!!!

    Congratulations to your win. It was just 4 hours left when you made that post so I know you didn't reverse. Enjoy the money. It's a perfect revenge:thumbsup:
  12. Jul 19, 2017
  13. adamtheaddict

    adamtheaddict Meister Member

    I'd hope in the least, that if the player did reverse X amount that the original withdrawal wouldn't be reset to 2 days pending from the moment a reverse is actioned . Did you have volume on when opening the mail? Wouldn't suprise me if there was audio looping the chorus of sam smith's 'money on my mind'
  14. Jul 19, 2017
  15. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    International Money Launderer
    the bus shelter, opposite GCHQ Benhall
    It's bloody unethical, encouraging irresponsible gambling and I personally believe this CR shower shouldn't be anywhere NEAR accreditation for this alone, let alone their despicable 'marketing' activities via that alleged third party.

    It's rare for any casino to do this let alone accredited ones. Shame on you CR. :mad:

    Just another example of casinos that pay lip service to accreditation - until greed gets the inevitable upper hand.

    P.S. This type of shit e-mail to a winner is EXPLICITY FORBIDDEN for accredited casinos:

    (See rule #9 Operational Standards in third section down)

    Last edited: Jul 19, 2017
  16. Jul 19, 2017
  17. Matti

    Matti Senior Member MM

    On a break from this forum
    I'm disgusted. This kind of outfit shouldn't be able to hold a European license of any kind. They drag all reputable casinos in the mud. I hope you send that email over to the UKGC.

    I suspect Bryan will have a chat with these guys in the near future.
    Last edited: Jul 19, 2017
  18. Jul 19, 2017
  19. Playford7

    Playford7 Senior Member MM

    Offshore worker
    North east England
    Here here!...
  20. Jul 20, 2017
  21. Jasminebed

    Jasminebed Closer to 100 than Birth

    Not in workforce
    I've reported the post, as it does breach accreditation standards.

    I think I've only once had such an offer from CR, and I was permitted to reverse part of it to claim the offer. But this was before accreditation. Accredited casinos are held to a higher standard.

    Congrats on life-changing money. If it's not a progressive, CR does have some withdrawal limitations, so you may have to get your payments over weeks.

    It is not unusual for very large wins to require additional verification or checks with the software provider, there's a recent thread about another casino.

    So don't reverse no matter what. I CR is a long-established company, you will be paid if you don't gamble it back.

    Just being nosy, but would you share how big? It doesn't always take a whole lot to change your life depending where you are, but I do hope it's a whopper.

    FWIW I had a fairly large withdrawal with them a while ago that triggered my first ever ID request (and I've been with them closing in on 10 years now), and plunked it back because of not getting my crap together to send them everything. But I did take care of it later, and had a very nice win and prompt payout afterwards on a birthday chip last month.

    While the waiting period is longer than many casinos, they have never been past their stated time frame paying, and occasionally faster.

    But this kind of marketing is not acceptable for an accredited casino.
  22. Jul 20, 2017
  23. ritae

    ritae Full Member

    I survived, just! Money has been removed from my account and is now being processed by the payments team.

    Had 8 hours of no power Tuesday night due to a nasty thunderstorm and took my grandkids out all day on Wednesday which was enough to keep away from the computer.

    Never ever reverse anywhere else but for me at Casino Rewards is so hard because so many times I've had to wait three to five days if a weekend is involved.

    It's hard enough as it is but when being bombarded with emails reminding you the money is there at a click of a button. Sorry for whinging but seriously 48 hours of unnecessary stress for me.
  24. Jul 20, 2017
  25. Sonict

    Sonict Senior Member MM

    Ontario, Canada
    I had a cashout recently from a CR casino which was my first in quite a while over a month ago and I had the same kind of offer to do a reversal and get a bonus. :rolleyes: I didn't fall for that crap one bit. This won't make me stop depositing at CR and as it is, I don't play there often as I have moved to other sites but all the same... It is total BS and shouldn't even be a thing!
  26. Jul 20, 2017
  27. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Thanks for the heads up. Yes, I agree - this shouldn't be happening. Looking into it now.
  28. Jul 20, 2017
  29. Vibroverb

    Vibroverb Experienced Member

    I'd like to hear how the reps feel about this. I can understand the players point of view, but I'm also pretty sure this sort of practice is encouraged internally. The whole gambling business is unethical so not sure how unethical this is from a casino business perspective, they make their money from players and I can understand how they'd want to reverse, rather than payout, a withdrawal request.

    Not saying it's ok, but I know CR are not the only Casino doing this. We need a revolution in how Casinos treat players, winners and bonuses
  30. Jul 20, 2017
  31. osulle

    osulle Ueber Meister CAG mm4 mm1

    Northern hemisphere
    Whinge away Ritae it's good that you started this thread and brought this issue to light. Now that Bryan is on the case we will see what happens in the future. Glad you stayed strong and didn't reverse. Congrats on your win!
  32. Aug 2, 2017
  33. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    International Money Launderer
    the bus shelter, opposite GCHQ Benhall
    Well? Any news on the fact this shower are irrefutably offering reversal bonuses on top of their disgraceful 'promotional' calamities? :confused:

    Or shall we be renaming them 'Teflon Rewards' soon?
  34. Aug 2, 2017
  35. ricky

    ricky Experienced Member

    i dont think its unethical per say to be fair.....whats unethical is them not clearly showing important bonus T&C and a rubbish % match

    im sure it wouldnt be unethical if it was 100% up to $500 with 10xD+B wagering( and that bonus funds are allocated, probably unlike this shitshow casino)
  36. Aug 2, 2017
  37. bebo67

    bebo67 Meister Member MM PABnonaccred

    Gemix Queen
    Ontario Canada
    It's strictly forbidden to offer any bonus while on pending. If the OP had taken that bonus, the casino could of and would of forfeited the winnings. CR is a greasy piece of an excuse for a casino brand, and I hope the OP soaked them good with the winnings! :D:D
  38. Aug 2, 2017
  39. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    International Money Launderer
    the bus shelter, opposite GCHQ Benhall
    Unfortunately CM does (along with the majority here including me) and therefore I am waiting to find out what action is being/has been taken. :thumbsup:

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