Unable to deposit at 3Dice

[survivethis]

Anybody know about this? The cashier has a banner stating they are currently working on their banking options and hope to have things resolved soon. Click on paste and pay option and you get "this option is currently not available for your region, please check back later." The thing is I already have the voucher, so I think that's a generic message. I searched the forum looking for answers, because apparently its been down all day, but didn't find any.

 

[Kelly Jo]

You have a voucher? I have a voucher, too!

Hi, survivethis! You are in the same "BUT I HAVE ALREADY PURCHASED THIS VOUCHER!" boat as I am.
There are quite a few in the same boat...
Surprisingly, I have not heard one word regarding this situation from any of the mods. There have been no emails or
chat notifications that I have seen. I am sure I logged in at least 6 hours there yesterday.
The only talk circulating among the chat players has been an occasional shout out to other members for information,
to no avail.

The notice on the deposit screen infers a regional issue directed at US players.

Not sure what the significance of that is is, if any.
Like you stated, the notice is vague and generic but I do have faith that an issue with players depositing
money into this casino is THE top priority. We'll be bellied up to those slots before ya know it!

Good Luck!

 

[PackerBacker]

Ditto for me. Voucher purchased and no access.

 

[cpdnd31]

RTG casinos take PP vouchers so if you need to dump it use it there.

 

[Jasminebed]

I am not US, and I too have no banking options.

 

[weesie]

The thing that concerns me is if it spreads to other casino sites.

I have a voucher sitting in P&P and I am wondering if I should just use it at a

couple sites and not get another one till this is worked out.

I am really surprised, since this is day #2, that at least Enzo has not come

into chat to calm the natives.

With absolutely no information coming out of support,

(I know, they may not know anything either) it leaves many players totally

in the dark.

They have to start losing money soon, I would think anyway.

 

[PackerBacker]

They are losing tons of money based on my play lately...

 

[dougmanct]

Without p&p they're basically no longer USA facing unless there's some secret deposit method you have to be special to know about.

I lost interest after asking them to explain why Bitcoin isn't even under consideration and have been repeatedly ignored. Ah well.

Not willing to bend over backwards for any online casino to deposit. If they want to live in the dark ages they get to limit their player base to the few willing to jump through tons of hoops.

 

[PackerBacker]

RTG casinos take PP vouchers so if you need to dump it use it there.

Can you please tell me which ones? The ones I've tried don't have a PP option. Thanks.

 

[dcpam39]

Along with paste and pay, their "easy debit" option for cc payments is also disabled for me, and I assume all usa players.

 

[cpdnd31]

club world lucky red aladdins gold manhatten and intertops

 

[cpdnd31]

its called ez voucher -- just enter amount and code number and good to go

 

[blonde]

Apparently no updates...giving the benefit of the doubt but that is dwindling pretty fast. Enzo you around?????

 

[naththo]

I understand your feeling of frustration. :\ Lets hope it is sorted out soon. I know it will take time to get this sorted out. Hopefully sooner than later.

 

[cpdnd31]

Maybe they got mad every one was bitching about how bad they were losing and pulled the deposit options LOL

 

[jackieb7]

Well I thought the opposite... I was doing so well, I thought I cleaned them out ! I am sure all will be back soon.

-Jackie

 

[weesie]

I am sure all will be back soon.

-Jackie

I think we ALL thought that on Monday............ now.......... not so much.

I did notice the 3Dice rep has stopped by CM today (yesterday too)

......and did not bother to address this issue.

Since it has been going on 3 days since it started, their lack of comment

speaks volumes to me.

Even if they don't know.......... we deserve some sort of comment.

 

[Googobucs]

Even if they don't know.......... we deserve some sort of comment.

It really bothers me when folks don't respond in some way to a problem. Even if the answer is not what I want to hear, some answer is better than completely ignoring me. They might as well lie to me because saying nothing carry's the same weight with me.

3 days is too long. 3 dice uninstalled for good. Unacceptable behavior, voting with my feet and send a message to the rest of the casino community.

 

[The Viking]

Has someone PM Enzo and directed him to this thread ?
i dont use this deposit option so perhaps OP should PM him about this thread if not done so already.

I think we ALL thought that on Monday............ now.......... not so much.

I did notice the 3Dice rep has stopped by CM today (yesterday too)

......and did not bother to address this issue.

Since it has been going on 3 days since it started, their lack of comment

speaks volumes to me.

Even if they don't know.......... we deserve some sort of comment.

 

[3Dice]

Hi Guys,

Setting up processing and banking for US players is a challenging task, with its entire own set of problems, and unfortunately getting
clear and especially fast answers from processors or banks isn't always easy. We are working hard on this and I hope to have more
info soon to be able to re-enable our US deposit options. I wish I could give a time frame but alas I don't have the information I need
yet to be able to do that.

So for now all I can do is apologize for any caused inconvenience, I hope I'll be able to give more useful info soon.

Enzo

 

[weesie]

We appreciate the information, Enzo.

That is the main thing we need at times like this.

 

[nepatsfan01]

Well that's definitely a bummer considering it is the only casino I play at. I got so sick of the run around at other casinos...

I don't think we should write them off as so many seemed to be willing to do so fast... I know it was a few days before they answered and 4 days is a long period that they can't take deposits from USA and Canadian players but what they offer in terms of support and fast payouts is because they are so diligent about doing everything in a way that doesn't hurt the players. So many casinos still take deposits and then when you try to withdraw you get either a bounced check or excuses that processing is having their issues or whatever excuse is that day. Sure, it sucks not to be able to play because we can't deposit, but I'd rather have them shut down depositing rather than hear from them that they can't find ways to pay us or there is no one that can send the money or whatnot.

So basically, they are doing it for the right reasons (I assume and hope!) so we ought to give them a little time to work on it before closing our accounts so abruptly that's all.

 

[survivethis]

unable to deposit at 3Dice-continues

Well that's definitely a bummer considering it is the only casino I play at. I got so sick of the run around at other casinos...

I don't think we should write them off as so many seemed to be willing to do so fast... I know it was a few days before they answered and 4 days is a long period that they can't take deposits from USA and Canadian players but what they offer in terms of support and fast payouts is because they are so diligent about doing everything in a way that doesn't hurt the players. So many casinos still take deposits and then when you try to withdraw you get either a bounced check or excuses that processing is having their issues or whatever excuse is that day. Sure, it sucks not to be able to play because we can't deposit, but I'd rather have them shut down depositing rather than hear from them that they can't find ways to pay us or there is no one that can send the money or whatnot.

So basically, they are doing it for the right reasons (I assume and hope!) so we ought to give them a little time to work on it before closing our accounts so abruptly that's all.

Its been over four days now, I even got the scheduled 100% bonus match for bronze members, funny, I cant deposit. . . I wonder how this affects the rating system. Will I lose my status?

 

[Pocketdiggers77]

Did I read this correctly? Pasteandpay and easydebit are still viable deposit options for players at casinos other than 3Dice? That makes it sound like 3Dice is the target of the shutdown and not the processors.

 

[Jasminebed]

I know that not all that long ago I was told that they were looking at changing their Visa processor to one that could pay back to the card again.

Perhaps it is their processor that is not available.

I recall a couple of years back there was a lengthy delay in obtaining new deposit methods for US players, players were permitted to retain their loyalty at that time.

 

[blonde]

I know that not all that long ago I was told that they were looking at changing their Visa processor to one that could pay back to the card again.

Perhaps it is their processor that is not available.

I recall a couple of years back there was a lengthy delay in obtaining new deposit methods for US players, players were permitted to retain their loyalty at that time.

Some players aren't obtaining their loyalty level. I was hoping this little "bump" in the road would have been fixed by now, but it isn't. Oh well!!! Life goes on and we move on.

 

[LHofsdal]

Its been over four days now, I even got the scheduled 100% bonus match for bronze members, funny, I cant deposit. . . I wonder how this affects the rating system. Will I lose my status?

I guess it is better to be bronze, because even though I haven't deposited much lately, and now you cant I am at Silver with 3 stars and I only got a 50% match on a whole whopping 25 dollars....

Not really sure what is going on with deposits, but from what I am reading, this seems like the only place USA can't deposit. I have used both methods at other sites the past 2 days. It will be interesting to see what happens here. I hope they are getting new processors and nothing else.

LH

 

[rena35]

I guess it is better to be bronze, because even though I haven't deposited much lately, and now you cant I am at Silver with 3 stars and I only got a 50% match on a whole whopping 25 dollars....

Not really sure what is going on with deposits, but from what I am reading, this seems like the only place USA can't deposit. I have used both methods at other sites the past 2 days. It will be interesting to see what happens here. I hope they are getting new processors and nothing else.

LH

Same thing i got, 50% silver . I saw bronze gets 100%.

 

[lockinlove]

the thread title is a good thing is it not?

aint nobody win on 3dice

 

[blonde]

It's been a while now, any new news?

 

[nepatsfan01]

As of last night, they still weren't accepting deposits :-( Not sure if anything changed today yet... I'm hoping though!

 

[butterflyboogie]

Nope

Nope...nothing...at all

 

[Jasminebed]

I spoke with Anna (floor manager) in support last night.

It is only US players that they are having problems accepting deposits from.

There was a big red notice in my cashier, and a commenter here mentioned US and Canada. So I assumed it applied to me also.

It did not. I think 3Dice will change that so it is a little clearer to their non-US players that their methods are still working.

Hope they fix things for my cousins south of the border soon. It's a great place to play. There have been periods in the past when US players couldn't deposit, and sooner or later they found a solution.

 

[Kelly Jo]

Hey! Call me?

I spoke with Anna (floor manager) in support last night.

It is only US players that they are having problems accepting deposits from.

There was a big red notice in my cashier, and a commenter here mentioned US and Canada. So I assumed it applied to me also.

It did not. I think 3Dice will change that so it is a little clearer to their non-US players that their methods are still working.

Hope they fix things for my cousins south of the border soon. It's a great place to play. There have been periods in the past when US players couldn't deposit, and sooner or later they found a solution.

*****************************************************************

That is super good to hear, Jasminebed, but I'd like to hear it from the horse's mouth. I am, without question, one of the most vocal supporters of 3Dice. I absolutely love the gaming experience there.
I am having trouble, though, understanding why there isn't more communication. I want an update. Daily! We players have been providing our support and proving our loyalty. It is difficult to keep battling for a tourney win. It is a struggle to find a broker. Because I don't want an infraction, I can't tell you on here what it's like making 3 cent bets in an effort to stay afloat. We players are doing our absolute best
to cope. Having said all that, let me say this:

I DON'T CARE what the issue is! I want to know that 3Dice is not faltering. Touching base on the daily doesn't seem all that much to ask for. A much needed show of respect for the players.

Because right now? It's beginning to feel like 1987 and Chris L. all over again. A charming young man that talked me into droppin pockets and then never called me again.


It's not like we just met.
And this is crazy!
But here's my email...

 

[rockycatt]

was that a song quote

 

[Jasminebed]

Would "still working on it" daily make anyone feel better?

I am sure 3Dice misses your deposits as much as not more as you do. I do believe they are working hard on a solution.

I was told long ago that the majority of their players are not US facing. Many of those players are not chatters, as English may not be their first language, or they just want to play.

So I do not believe 3Dice is about to disappear, and I hope it continues to allow my US friends.

 

[weesie]

Would "still working on it" daily make anyone feel better?

I am sure 3Dice misses your deposits as much as not more as you do. I do believe they are working hard on a solution.

I was told long ago that the majority of their players are not US facing. Many of those players are not chatters, as English may not be their first language, or they just want to play.

So I do not believe 3Dice is about to disappear, and I hope it continues to allow my US friends.

No way are there more players from the rest of the world than in the USA!!

The zeit graph and the "recent big and biggest hits" all but SAYS that. The "graph" over the last 2 days,

prior to loyalty being credited, had almost all the games at the exact same setting. Which can only mean

one thing, NO ONE was playing. Do the math. If no one is playing and USA players can't deposit, then

the BULK of 3Dices' players ARE from USA.

A person can look at that page of the casino web site and tell next to no one is playing.

The "recent big hits" list usually is full of only one days hits........ yesterday, it had 3 days worth of hits to fill the ten positions.

 

[Kelly Jo]

Would "still working on it" daily make anyone feel better?

As a matter of respect, yes. And again, while I appreciate your input , the ideal situation would be direct input from 3Dice. To say that the majority of players at 3Dice are not US players as a possible explanation for their lack of input doesn't seem plausible to me. Hahahahahaha. (You know, @Jasminebed? I'd probably settle for a comforting pat on the head. Lol! Again, thank you for your input. Maybe you'll pay us another visit soon? Chat hunt is tomorrow!)

 

[DepositSpinLose]

lol just wow! take it easy for a day or two, or three. something will come to light. usually does here

 

[Kelly Jo]

lol just wow! take it easy for a day or two, or three. something will come to light. usually does here

That is so nice! Thank you for your positive, well informed post and instruction!
*blink *blink

 

[rena35]

That is so nice! Thank you for your positive, well informed post and instruction!
*blink *blink

IMO I sometimes think it is very hard for non USA players to understand what it feels like to live in the USA and finally find a nice place to play just to encounter this current problem. I myself do not deposit the amount of money at RTG or any other casino for that matter that i deposit at 3 dice. I am not willing to deal with the head ache .

 

[weesie]

lol just wow! take it easy for a day or two, or three. something will come to light. usually does here

We have............... for two weeks.

 

[cpdnd31]

I wouldn't worry unless you see CM pull them from the accredited list. However I do feel there should be some kind of warning and or info about the lack of processor for the last 2 weeks. I know this is a hiccup that happens there every few years however this one is the longest its ever been. I also do not like the lack of Enzo on 3 Dice, every other time he was in chat daily talking to us or doing something to make people feel better. He has been pretty much AWOL. I think CM should take note of the situation just to be safe.

 

[prindi]

EXCUSE ME! COULD YOU BE MORE VAGUE?

IMO I sometimes think it is very hard for non USA players to understand what it feels like to live in the USA and finally find a nice place to play just to encounter this current problem. I myself do not deposit the amount of money at RTG or any other casino for that matter that i deposit at 3 dice. I am not willing to deal with the head ache .

BINGO!

I myself do not deposit anywhere but 3Dice. Not only am I not willing to deal with a head ache but I am not willing to jump through hoops, read a novel of terms and conditions, or worry about a typo in my phone number at sign up. But this is for another post all together.

My gut is telling me that U.S.A is on the way out at 3Dice. Why? Seems to be a cloud of secrecy behind this latest snag. Never was like this in the past. Something is very different. Lack of information from the staff. I asked the staff the million dollar question. Why is that pastys vouchers can be used at other casinos for U.S.A and not for 3Dice. What specifically is going on that you are working on? What happened? Talk about a major skirting of the issue. The only answer I get or anyone else is we are working on it. Could you be anymore vague?

 

[cpdnd31]

The only thing I can think of is PP is called something else at other casinos. They may be under a different processor. Thats what I am thinking otherwise the volume would be too high.

 

[cheetahwind]

Not that I am much privy to the situation at 3Dice specifically.

Yet I have read elsewhere that apparently Mastercard was pulled recently from PP. That could have caused a disruption in flow of funds, as they may have had to scramble to find a new processor to take payments.

I'm not sure if the processor was seized, or just simple went down to go under the radar. As I know descriptors do from time to time. To take the heat off of too many purchases going to one purchase name.

On either note because of the lack of a Mastercard option, that could have caused 3Dice to jump ship. As they felt the processor may have become unsecure and are just trying not to get too much money "caught" up in said processor anymore. Which the last time 3Dice closed a processor option, if I remember right. It was that not more than a few months later quite a few other RTG casinos had to dump the similar processor. Mainly because it was found they processor did indeed get seized by the government.

I really think 3Dice just does this to protect it's funds and wants to make sure the option that there using isn't going to stiff them in the end. I don't blame them at all. Look at what happened to Lock Casino and Rushmore. They both had all of there chickens in one basket and things didn't end very well for them. Did it?

 

[dougmanct]

I'm still waiting for 3Dice to tell me why Bitcoin isn't even on the table for consideration. Apparently they would prefer zero USA business than the business they could have the moment they integrate Bitcoin processing. There are myriad off the shelf solutions proven to work great at many other online casinos. The refusal to acknowledge such is what makes me wonder if this is more a fear of the USA govt.'s wrath than it is about payment processing.

 

[nepatsfan01]

When I logged on tonight I saw this message -

For our US players, we are still working on our banking options, and deposits will be phased back in starting with the oldest accounts. Apologies for the inconvenience.

So I tried to make a deposit and it was accepted Not sure how long it will take for everyone to get back up and running, but I'm sure many of us are good to go!

 

[survivethis]

Still nothing

When I logged on tonight I saw this message -

For our US players, we are still working on our banking options, and deposits will be phased back in starting with the oldest accounts. Apologies for the inconvenience.

So I tried to make a deposit and it was accepted Not sure how long it will take for everyone to get back up and running, but I'm sure many of us are good to go!

I noticed that this thread has gone dry. but I'm still not able to deposit. Is everyone else to busy playing at 3Dice now? I was also told by 3Dice that paste and pay is no longer an option for anyone and am wondering if the players that are able to deposit are using a new option that I cannot see yet. Thanks.

 

[weesie]

I noticed that this thread has gone dry. but I'm still not able to deposit. Is everyone else to busy playing at 3Dice now? I was also told by 3Dice that paste and pay is no longer an option for anyone and am wondering if the players that are able to deposit are using a new option that I cannot see yet. Thanks.

Hi,

Did 3Dice have any suggestions for you? I have no idea what to tell you.

Perhaps ask them again and see if they have any other ideas.