Unable to deposit at 3Dice

[survivethis]

Anybody know about this? The cashier has a banner stating they are currently working on their banking options and hope to have things resolved soon. Click on paste and pay option and you get "this option is currently not available for your region, please check back later." The thing is I already have the voucher, so I think that's a generic message. I searched the forum looking for answers, because apparently its been down all day, but didn't find any.

 

[Kelly Jo]

You have a voucher? I have a voucher, too!

Hi, survivethis! You are in the same "BUT I HAVE ALREADY PURCHASED THIS VOUCHER!" boat as I am.
There are quite a few in the same boat...
Surprisingly, I have not heard one word regarding this situation from any of the mods. There have been no emails or
chat notifications that I have seen. I am sure I logged in at least 6 hours there yesterday.
The only talk circulating among the chat players has been an occasional shout out to other members for information,
to no avail.

The notice on the deposit screen infers a regional issue directed at US players.

Not sure what the significance of that is is, if any.
Like you stated, the notice is vague and generic but I do have faith that an issue with players depositing
money into this casino is THE top priority. We'll be bellied up to those slots before ya know it!

Good Luck!

 

[PackerBacker]

Ditto for me. Voucher purchased and no access.

 

[cpdnd31]

RTG casinos take PP vouchers so if you need to dump it use it there.

 

[Jasminebed]

I am not US, and I too have no banking options.

 

[weesie]

The thing that concerns me is if it spreads to other casino sites.

I have a voucher sitting in P&P and I am wondering if I should just use it at a

couple sites and not get another one till this is worked out.

I am really surprised, since this is day #2, that at least Enzo has not come

into chat to calm the natives.

With absolutely no information coming out of support,

(I know, they may not know anything either) it leaves many players totally

in the dark.

They have to start losing money soon, I would think anyway.

 

[PackerBacker]

They are losing tons of money based on my play lately...

 

[dougmanct]

Without p&p they're basically no longer USA facing unless there's some secret deposit method you have to be special to know about.

I lost interest after asking them to explain why Bitcoin isn't even under consideration and have been repeatedly ignored. Ah well.

Not willing to bend over backwards for any online casino to deposit. If they want to live in the dark ages they get to limit their player base to the few willing to jump through tons of hoops.

 

[PackerBacker]

RTG casinos take PP vouchers so if you need to dump it use it there.

Can you please tell me which ones? The ones I've tried don't have a PP option. Thanks.

 

[dcpam39]

Along with paste and pay, their "easy debit" option for cc payments is also disabled for me, and I assume all usa players.

 

[cpdnd31]

club world lucky red aladdins gold manhatten and intertops

 

[cpdnd31]

its called ez voucher -- just enter amount and code number and good to go

 

[blonde]

Apparently no updates...giving the benefit of the doubt but that is dwindling pretty fast. Enzo you around?????

 

[naththo]

I understand your feeling of frustration. :\ Lets hope it is sorted out soon. I know it will take time to get this sorted out. Hopefully sooner than later.

 

[cpdnd31]

Maybe they got mad every one was bitching about how bad they were losing and pulled the deposit options LOL

 

[jackieb7]

Well I thought the opposite... I was doing so well, I thought I cleaned them out ! I am sure all will be back soon.

-Jackie

 

[weesie]

I am sure all will be back soon.

-Jackie

I think we ALL thought that on Monday............ now.......... not so much.

I did notice the 3Dice rep has stopped by CM today (yesterday too)

......and did not bother to address this issue.

Since it has been going on 3 days since it started, their lack of comment

speaks volumes to me.

Even if they don't know.......... we deserve some sort of comment.

 

[Googobucs]

Even if they don't know.......... we deserve some sort of comment.

It really bothers me when folks don't respond in some way to a problem. Even if the answer is not what I want to hear, some answer is better than completely ignoring me. They might as well lie to me because saying nothing carry's the same weight with me.

3 days is too long. 3 dice uninstalled for good. Unacceptable behavior, voting with my feet and send a message to the rest of the casino community.

 

[The Viking]

Has someone PM Enzo and directed him to this thread ?
i dont use this deposit option so perhaps OP should PM him about this thread if not done so already.

I think we ALL thought that on Monday............ now.......... not so much.

I did notice the 3Dice rep has stopped by CM today (yesterday too)

......and did not bother to address this issue.

Since it has been going on 3 days since it started, their lack of comment

speaks volumes to me.

Even if they don't know.......... we deserve some sort of comment.

 

[3Dice]

Hi Guys,

Setting up processing and banking for US players is a challenging task, with its entire own set of problems, and unfortunately getting
clear and especially fast answers from processors or banks isn't always easy. We are working hard on this and I hope to have more
info soon to be able to re-enable our US deposit options. I wish I could give a time frame but alas I don't have the information I need
yet to be able to do that.

So for now all I can do is apologize for any caused inconvenience, I hope I'll be able to give more useful info soon.

Enzo

 

[weesie]

We appreciate the information, Enzo.

That is the main thing we need at times like this.

 

[nepatsfan01]

Well that's definitely a bummer considering it is the only casino I play at. I got so sick of the run around at other casinos...

I don't think we should write them off as so many seemed to be willing to do so fast... I know it was a few days before they answered and 4 days is a long period that they can't take deposits from USA and Canadian players but what they offer in terms of support and fast payouts is because they are so diligent about doing everything in a way that doesn't hurt the players. So many casinos still take deposits and then when you try to withdraw you get either a bounced check or excuses that processing is having their issues or whatever excuse is that day. Sure, it sucks not to be able to play because we can't deposit, but I'd rather have them shut down depositing rather than hear from them that they can't find ways to pay us or there is no one that can send the money or whatnot.

So basically, they are doing it for the right reasons (I assume and hope!) so we ought to give them a little time to work on it before closing our accounts so abruptly that's all.

 

[survivethis]

unable to deposit at 3Dice-continues

Well that's definitely a bummer considering it is the only casino I play at. I got so sick of the run around at other casinos...

I don't think we should write them off as so many seemed to be willing to do so fast... I know it was a few days before they answered and 4 days is a long period that they can't take deposits from USA and Canadian players but what they offer in terms of support and fast payouts is because they are so diligent about doing everything in a way that doesn't hurt the players. So many casinos still take deposits and then when you try to withdraw you get either a bounced check or excuses that processing is having their issues or whatever excuse is that day. Sure, it sucks not to be able to play because we can't deposit, but I'd rather have them shut down depositing rather than hear from them that they can't find ways to pay us or there is no one that can send the money or whatnot.

So basically, they are doing it for the right reasons (I assume and hope!) so we ought to give them a little time to work on it before closing our accounts so abruptly that's all.

Its been over four days now, I even got the scheduled 100% bonus match for bronze members, funny, I cant deposit. . . I wonder how this affects the rating system. Will I lose my status?

 

[Pocketdiggers77]

Did I read this correctly? Pasteandpay and easydebit are still viable deposit options for players at casinos other than 3Dice? That makes it sound like 3Dice is the target of the shutdown and not the processors.

 

[Jasminebed]

I know that not all that long ago I was told that they were looking at changing their Visa processor to one that could pay back to the card again.

Perhaps it is their processor that is not available.

I recall a couple of years back there was a lengthy delay in obtaining new deposit methods for US players, players were permitted to retain their loyalty at that time.