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Unable to deposit at 3Dice

Discussion in 'Payment Processing Issues' started by survivethis, Jun 9, 2015.

    Jun 9, 2015
  1. survivethis

    survivethis Experienced Member MM

    Occupation:
    Medical research
    Location:
    Hawaiii
    Anybody know about this? The cashier has a banner stating they are currently working on their banking options and hope to have things resolved soon. Click on paste and pay option and you get "this option is currently not available for your region, please check back later." The thing is I already have the voucher, so I think that's a generic message. I searched the forum looking for answers, because apparently its been down all day, but didn't find any.
     
    2 people like this.
  2. Jun 9, 2015
  3. Kelly Jo

    Kelly Jo Senior Member MM

    Occupation:
    painter
    Location:
    United States
    You have a voucher? I have a voucher, too!

    Hi, survivethis! You are in the same "BUT I HAVE ALREADY PURCHASED THIS VOUCHER!" boat as I am.
    There are quite a few in the same boat...
    Surprisingly, I have not heard one word regarding this situation from any of the mods. There have been no emails or
    chat notifications that I have seen. I am sure I logged in at least 6 hours there yesterday.
    The only talk circulating among the chat players has been an occasional shout out to other members for information,
    to no avail.

    The notice on the deposit screen infers a regional issue directed at US players.

    Not sure what the significance of that is is, if any.
    Like you stated, the notice is vague and generic but I do have faith that an issue with players depositing
    money into this casino is THE top priority. We'll be bellied up to those slots before ya know it!

    Good Luck!
     
    2 people like this.
  4. Jun 9, 2015
  5. PackerBacker

    PackerBacker America the Beautiful

    Occupation:
    Home Manager:)
    Location:
    TX
    Ditto for me. Voucher purchased and no access. :mad:
     
  6. Jun 9, 2015
  7. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    RTG casinos take PP vouchers so if you need to dump it use it there.
     
    1 person likes this.
  8. Jun 9, 2015
  9. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    I am not US, and I too have no banking options.
     
  10. Jun 9, 2015
  11. weesie

    weesie Ueber Meister

    Occupation:
    retired
    Location:
    Old bag lady with a laptop
    The thing that concerns me is if it spreads to other casino sites.

    I have a voucher sitting in P&P and I am wondering if I should just use it at a

    couple sites and not get another one till this is worked out.

    I am really surprised, since this is day #2, that at least Enzo has not come

    into chat to calm the natives.

    With absolutely no information coming out of support,

    (I know, they may not know anything either) it leaves many players totally

    in the dark.

    They have to start losing money soon, I would think anyway.
     
    2 people like this.
  12. Jun 9, 2015
  13. PackerBacker

    PackerBacker America the Beautiful

    Occupation:
    Home Manager:)
    Location:
    TX
    They are losing tons of money based on my play lately...:eek:
     
    1 person likes this.
  14. Jun 9, 2015
  15. dougmanct

    dougmanct Experienced Member

    Occupation:
    software development
    Location:
    United States
    Without p&p they're basically no longer USA facing unless there's some secret deposit method you have to be special to know about.

    I lost interest after asking them to explain why Bitcoin isn't even under consideration and have been repeatedly ignored. Ah well.

    Not willing to bend over backwards for any online casino to deposit. If they want to live in the dark ages they get to limit their player base to the few willing to jump through tons of hoops.
     
  16. Jun 10, 2015
  17. PackerBacker

    PackerBacker America the Beautiful

    Occupation:
    Home Manager:)
    Location:
    TX
    Can you please tell me which ones? The ones I've tried don't have a PP option. Thanks.
     
  18. Jun 10, 2015
  19. dcpam39

    dcpam39 Senior Member PABnononaccred MM

    Occupation:
    retired
    Location:
    East Coast
    Along with paste and pay, their "easy debit" option for cc payments is also disabled for me, and I assume all usa players.
     
  20. Jun 10, 2015
  21. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    club world lucky red aladdins gold manhatten and intertops
     
    1 person likes this.
  22. Jun 10, 2015
  23. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    its called ez voucher -- just enter amount and code number and good to go
     
    1 person likes this.
  24. Jun 10, 2015
  25. blonde

    blonde Senior Member

    Occupation:
    Writer/Freelancer, 7 years and going strong.
    Location:
    London, Aussie...hell who knows
    Apparently no updates...giving the benefit of the doubt but that is dwindling pretty fast. Enzo you around?????
     
    3 people like this.
  26. Jun 10, 2015
  27. naththo

    naththo Experienced Member

    Occupation:
    Currently working as a clerk casual part time for
    Location:
    Adelaide, South Australia.
    I understand your feeling of frustration. :\ Lets hope it is sorted out soon. I know it will take time to get this sorted out. Hopefully sooner than later.
     
  28. Jun 10, 2015
  29. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    Maybe they got mad every one was bitching about how bad they were losing and pulled the deposit options LOL :D
     
    1 person likes this.
  30. Jun 10, 2015
  31. jackieb7

    jackieb7 Experienced Member PABnoaccred PABaccred

    Occupation:
    bb
    Location:
    x
    Well I thought the opposite... I was doing so well, I thought I cleaned them out ! I am sure all will be back soon.

    -Jackie
     
  32. Jun 10, 2015
  33. weesie

    weesie Ueber Meister

    Occupation:
    retired
    Location:
    Old bag lady with a laptop


    I think we ALL thought that on Monday............ now.......... not so much.

    I did notice the 3Dice rep has stopped by CM today (yesterday too)

    ......and did not bother to address this issue.

    Since it has been going on 3 days since it started, their lack of comment

    speaks volumes to me.

    Even if they don't know.......... we deserve some sort of comment.
     
    4 people like this.
  34. Jun 10, 2015
  35. Googobucs

    Googobucs Meister Member

    Occupation:
    IT Manager
    Location:
    Florida, USA
    It really bothers me when folks don't respond in some way to a problem. Even if the answer is not what I want to hear, some answer is better than completely ignoring me. They might as well lie to me because saying nothing carry's the same weight with me.

    3 days is too long. 3 dice uninstalled for good. Unacceptable behavior, voting with my feet and send a message to the rest of the casino community.
     
    1 person likes this.
  36. Jun 10, 2015
  37. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    Has someone PM Enzo and directed him to this thread ? :)
    i dont use this deposit option so perhaps OP should PM him about this thread if not done so already.


     
  38. Jun 10, 2015
  39. 3Dice

    3Dice I-Gaming Industry Representative

    Occupation:
    -
    Location:
    -
    Hi Guys,

    Setting up processing and banking for US players is a challenging task, with its entire own set of problems, and unfortunately getting
    clear and especially fast answers from processors or banks isn't always easy. We are working hard on this and I hope to have more
    info soon to be able to re-enable our US deposit options. I wish I could give a time frame but alas I don't have the information I need
    yet to be able to do that.

    So for now all I can do is apologize for any caused inconvenience, I hope I'll be able to give more useful info soon.

    Enzo
     
    19 people like this.

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