The casino Ducky Luck tricked me and stole my deposit

Applee

Newbie member
PABinit
Joined
Dec 11, 2021
Location
Daugavpils
Hello, a respected community that protects players from cheating by unscrupulous casinos. I ran into a problem and was advised on the forum to contact you for help.

The situation is as follows. I registered at Ducky Luck Casino and they themselves offered me a no deposit bonus. I gladly accepted it, fulfilled all the conditions and won 90 euros. I contacted support and they explained to me what should I do in order to get paid. Send them identity documents and make a deposit.

This immediately alerted me. Why would I make a deposit if I want to withdraw money? They explained to me that this is a standard procedure and that all players go through it and that I will receive my deposit along with the winnings. Gritting my teeth, I took this step, but something told me that this casino was somehow suspicious.

I did everything as I was told. I sent the documents, made a deposit. It took about a week, but the money was not paid to me. I contacted support. The support employee told me to send the documents again !!! I realized that the casino is deliberately delaying the time so as not to pay me the winnings. But I again sent them what they demanded. Some time passed and I was asked to send a selfie near my passport. I did everything and sent it away. Another week passed and I received an answer that my documents had been verified and that they were about to pay me.

But days and weeks and months passed. I periodically went to the support service where they lied sweetly to me that they are about to be paid. And after my next visit and indignation that they would not pay me, they just took and blocked my account. What did I get as a result? Wasted time, I sent my documents (possibly to scammers) and they stole a 25 euro deposit from me too. I ask for your help. I am sure that my case is not an isolated one and this is a casino in all likelihood, he does not pay winnings to people, but only deceives them into deposits.
 

sapit222

Ueber Meister
PABaccred
MM
Joined
Nov 7, 2012
Location
Stockholm
Ducky Luck?? :what: :lolup:

Try to do a chargeback.

Seems to be a garbage casino with a curaquack license somewhere. :puke:
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
This immediately alerted me. Why would I make a deposit if I want to withdraw money? They explained to me that this is a standard procedure and that all players go through it and that I will receive my deposit along with the winnings.
Yes, this is standard procedure with Rival powered casinos. It is to help prove your identity, age and that you have a bank account.
I have asked my contact at the casino to look into this. Will report back when I hear their side of the story.

KK
 

Applee

Newbie member
PABinit
Joined
Dec 11, 2021
Location
Daugavpils
Group of fraudulent players from Latvia :mad:
Nothing to see here - move along.

KK

What does "Group of fraudulent players from Latvia
:mad:
" mean?
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
What does "Group of fraudulent players from Latvia
:mad:
" mean?
It means two or more people using false information to try to take advantage of online casinos.

If you maintain that you are a genuine player who has done nothing wrong, then I suggest you use Casinomeister's PAB service.
There is nothing more I can do for you.

KK
 

Applee

Newbie member
PABinit
Joined
Dec 11, 2021
Location
Daugavpils
It means two or more people using false information to try to take advantage of online casinos.

If you maintain that you are a genuine player who has done nothing wrong, then I suggest you use Casinomeister's PAB service.
There is nothing more I can do for you.

KK

Thank you for your help
 
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