superslots - watch out

hello
a winning of 9656 usd blocked due to the fact that i have opened more than one account in the group.
i have a mail from the group replying that it is ok to open more than one account.



how should i know who is in the group if it is not specified in the terms and conditions?
why was my account credited with the sign up bonus 48 hours after?

watch out
david

 

The terms and conditions explicitly state... The Company reserves the right to cancel Player's account for any reason, and issue any balance in Player's account at the time of such cancellation. The Company also reserves the right, in its unfettered discretion, to void any winnings and refund the original purchase in your Casino account in any of the following circumstances:

If a Player has more than one active account within the group of casinos.

You can see who's in the group by clicking the affiliates link, then clicking the partners link. All the casinos listed are part of that group, and you're only allowed to play at one of them. Groups like Belle Rock and Fortune Lounge welcome you at all their casinos... More chances to clean out your wallet.

 

If this is true, this should be instant rogueness. "You can have one account per group, but we're not going to list those casinos here...you gotta go digging and hope you find them all. If you don't, zap, we keep your money." That's complete BS. I have had a good experience here, but if this holds true, it will be the last time I ever play there.

 

where

Where in superslots website does that read? I cant seem to find it...

-kavaman

 

No digging required.

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English Harbour Poker

 

That's bad. Looks like they were looking for a reason not to pay you.

Why would they have a site like this:

You must register/login in order to see the link.

encouraging you to download all their casinos

And then hide a way a crappy term like that.

I'm sure there are hundreds of people that belong to more than one of their casinos. I am a member of two - I had no idea about their rule, as I didn't study the minutiae of the general conditions. They paid me no problems, as I didn't win much.

Ouch.

 

That's bullshit.

Why should somebody be expected to read all these terms, and even then it doesn't list the casinos in the group.

If you are going to have a rule like that you need to make it A LOT clearer.

I mean FFS, they must have a database with your details on it.

It would be about hour's work to check people's details before they sign up. Even matching email addresses.

This is one of those terms that is 'in case we need an excuse to steal your money'

Of course they might be more to this than meets the eye.

Is there a EH rep here?

 

This group has been very reputable for long but this term sounds simply unbelievable.
I have been playing across a number of their outfits for much more than a year and never got in trouble with this term, not to mention that I did not even know about it. -Did they not bother to tell me as I kept losing most of my deposits?

I will look more deeply into this tomorrow. Its late over here and Schanky needs some rest before learning what has been happening here.

 

found another HIGHWAYMEN !

Deposit money to some casino is gambling which only have chace to lose.

 

Unfortunately, you have to read them because the casino will change them on the fly to cover their arses in whatever excuse they use to not pay you. They also make those changes retro to the day you signed up, not the day they change them.

As for the terms being BS, you're preaching to the choir!

 

I think that says it all really!

I must rush home tonight & sign-up there.... NOT!!!!

 

Further to complicate things, WOL has a complaint by a player who is being refused payment by Englishharbour.co.uk on the basis of the clause, which is not in the T&C of that casino.

 

Boohoo... Please dont let another serious outfit go down the tubes now.
I still can not believe seems to be happening here.
Please pay these players!!

 

That means the casino is succeeding! They make the terms so confusing your lawyer has to read it twice, and hope we'll be stupid enough to deposit anyway... We obviously are, because we do.