Slotsmillion withdrawal delay

helafast

Spinning in the Great White North
mm1
Joined
Apr 19, 2018
Location
Toronto, Canada
Normally wouldn't post this but I have been waiting a long time for a withdrawal with Slotsmillion. Withdrawal requested and locked Dec 28, 2019 - verification was very quick.

At that point I was told that due to the holidays they are behind on payments, fine I understand it can be busy. Customer service was very kind and in my correspondence with them but received the same run around each time I spoke with them.

I just want to know if you guys have experienced these lengthy delays? @LadyJelena I did send a PM to Thomas on Jan 12, but I have not heard anything from him. Maybe you can assist in locating him?

Three weeks seems pretty excessive,
thx.
 

Steviedoo

Meister Member
MM
Joined
Oct 30, 2015
Location
South
Ugh....i stopped playing there because of the inconsistent withdrawals times....however...I do believe you will get paid....
 

lockinlove

Staring into the sun
PABaccred
Joined
Jan 17, 2014
Location
Canada
yep i stay away from them too i feel very uneasy playing there because they take weeks to pay and felt like one day i would not get paid and they would just go full clip joint
 

helafast

Spinning in the Great White North
mm1
Joined
Apr 19, 2018
Location
Toronto, Canada
yep i stay away from them too i feel very uneasy playing there because they take weeks to pay and felt like one day i would not get paid and they would just go full clip joint
I hadn’t played there in a LONG time because my first withdrawal experience with them also took a long time.

I absolutely love the site and the game selection. Customer service reps were all quite pleasant. Just the withdrawal time is pretty crazy.

I’ve received withdrawals in ONE minute from N1 which I know is insane, but I think anything more than 3 days on a locked withdrawal is excessive.
I’m not one to complain but after three weeks, I think it’s justified.
 

Sonict

Senior Member
mm1
Joined
Mar 25, 2017
Location
Ontario, Canada
I want to play at SlotsMillion again, but the inconsistent cashout times do turn me off from playing there when other sites I play at are quick and fast enough for me.
 

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
Asking for a SOW after less than a grand deposits since sign up saw them binned a few months ago.

And the fact payouts were taking a week as well.

And the laggy site

And the total disappearance of any offers

So, yeah, they’ll be missed given all their good perks like above
 

SlotsMillion

Accredited Casino Representative
Joined
Jun 30, 2015
Location
Malta
Hi @helafast , we have located the reason behind the delay with your withdrawal. I have sent you a private message explaining it, as well as a description of the document that is required for us to be able to approve your withdrawal. We apologize for the inconvenience.

Should you have any other questions, please do reach out to us. Thank you and have a great day! :)

Zoé
 

lockinlove

Staring into the sun
PABaccred
Joined
Jan 17, 2014
Location
Canada
Was one of the better casinos back in the day.

wonder why things have gone like this regarding withdrawals and such?

Be interesting to know why.
change in management. As soon as the last one left, the casino went downhill instantly. Julien was excellent customer service manager and he got moved to another part of the team too. The casino has went from one of the very best to very concerning and a true lack of caring how their customers feel. i havent deposited here in like a year because of the awful treatment and delays

Go read through some of the old threads. They took my reward level away after i wagered tens of thousands of dollars towards the next one which was close to the top. Gave me nothing in return, promised a new reward structure....2 years ago...and nothing.

i also triggered top spins and multiplier in great blue. The game crashed instantly and strangely enough they couldnt find the bonus game and said playtech doesnt have the tools to see bonus triggers or outcomes. Which has to be a lie. Good thing i took pictures. They were very quick to issue me $200 wager free. How much do you want to bet i hit a monster in that bonus round?

i wouldnt trust these guys with $20
 
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