Bogus Complaint Slot Addict AKA Feeder vs Rizkmas Raffle

[interlog]

Actually if asked, rizk should be able to prove it was fair, its not up to a customer to prove otherwise. If the rules were changed, which it seems clear they were, then thats against the rules. I notice rizk didnt answer my questions.

This is what the Captain says:

Rizk produced a list of every single ticket that had been earned by every single player that qualified. From that list 50 were selected randomly to go forward to the live draw that Nick then hosted on his site during his live feed. Therefore every player and every ticket earned had exactly the same chance to be picked. Not one single player or one single ticket was excluded as we ensured this was the case by providing Nick with the "Final 50" so that it was a manageable draw to do on stream

Now, I take his word for that. It appears others don't and want some kind of proof, meaning you're implying it was a rigged draw. That is one hell of an accusation to make.

I am guessing that Nick (and maybe now Rizk) are wondering why the hell they did this draw. It certainly would put me off.

 

[colinsunderland]

This is what the Captain says:



Now, I take his word for that. It appears others don't and want some kind of proof, meaning you're implying it was a rigged draw. That is one hell of an accusation to make.

I am guessing that Nick (and maybe now Rizk) are wondering why the hell they did this draw. It certainly would put me off.

Im not implying anything of the sort but thanks for twisting what i said.

 

[interlog]

Im not implying anything of the sort but thanks for twisting what i said.

Why should they be able to prove that it was fair then? Don't you trust them? They said that it was random.

 

[feeder]

Rizkmas Raffle Follow on.

As requested a seperate thread following on from here https://www.casinomeister.com/forums/threads/rizk-casino-newly-accredited-top-score.71834/

In brief a raffle was held by Rizk and a well known streamer. Rules were changed and this is the follow on from that.

Shall I explain in depth here or leave the link to the original thread?

 

[feeder]

Hey, how about you guys starting a new thread explaining exactly what the problem is so we can try to resolve it instead of hijacking this one. Thank you.

As requested https://www.casinomeister.com/forums/threads/slot-addict-aka-feeder-vs-rizkmas-raffle.77289/

 

[The Dude]

As requested a seperate thread following on from here https://www.casinomeister.com/forums/threads/rizk-casino-newly-accredited-top-score.71834/

In brief a raffle was held by Rizk and a well known streamer. Rules were changed and this is the follow on from that.

Shall I explain in depth here or leave the link to the original thread?

The thing is, do you have a legitimate complaint? If this is a complaint, then you need to read the rules on posting complaints and follow them.

If this is just a bitch and moan session, then we won't really bother with it. But if it is something serious or something that needs to be resolved, then we're deal with it.

Is this a bonus complaint or non-bonus?

 

[feeder]

I was just replying to something in another thread. You asked for another thread to be started and it looks like I've jumped the gun and perhaps should of let a more experienced member open a thread. I apologise if I've broken any rules. I did read them upon joining but I'll go threw them again.

 

[Captain Rizk]

Final point...

As Bryan requested please dont keep posting to this thread on this topic and I cant and wont be posting on it further.

To re-iterate the following basic truths:

The draw was entirely fair and no-one's tickets were excluded. Everyone had the same chance to win.

Agree the draw/communication could have been handled better but this was a lesson learnt for us when doing this type - and size - of promo and we wont be repeating these mistakes or probably even this type of promo.

If there were other points that were life threatening and not already answered then please PM me - @colinsunderland - can you PM me your questions I know i missed them somewhere along the line

 

[interlog]

As far as I can see, the raffle was fairly done with everybody having an equal chance of winning the prizes that were on offer.

It appears that during the period of time the raffle ran, there was a slight change of how the winners were drawn but still, everybody had an equal chance.

There were allegations that the streamer in question never mentioned the two stage draw, but that is not the case.

 

[spintee]

A quick line first to say I know this is not the place to bitch and moan. But I do think this place is as good as any for debates and whats wrong and right,

What I see has happen here just like most other things is not enough terms in place. I see Interlog stated that Nick mentioned it on many occasions about what was going to happen, Trouble is not every person can be on the stream every second and may miss him state this, 2nd is that it was changed after the fact,

Now from what I have seen and read the competition was 100% legit, The problem was changing the live draws to only 50 entries. I know every one had the same chance and all that was changed was RiskCasino picked he final 50 entries and this is where the trouble sits.
If you was at a pub and entered into a raffle to be held at the end of the night than after buying a load of tickets and spending your cash to be told the raffle will be done when every one goes home I can see a few glasses being chucked

The bottom line is that it should of been all live, To say only 50 random depositors is going to be on that wheel than I didn't see my name I would be angry and I think anyone would be lying to say they would not be.
Again I am not saying anything was rigged but every body is open to think all kinds of things when its not live.

I trust Rizk 100% but I would aso be pissed off f my name was not on that wheel.

 

[Harry_BKK]

Geez, so much heat for a few extra bucks!

I trust Rizk and the Captain that they did the draws randomly and whether that was 2 stage, 1 stage or a gazillion stages --> everyone still had the chance to win.

When the rules are changed, they are changed, period! .....they are the promoter and can do that!

People losing thousands in a month and then go haywire because of a few bucks! whats the point or the reason? And that now, weeks after all was done!

 

[Tirilej]

Geez, so much heat for a few extra bucks!

I trust Rizk and the Captain that they did the draws randomly and whether that was 2 stage, 1 stage or a gazillion stages --> everyone still had the chance to win.

When the rules are changed, they are changed, period! .....they are the promoter and can do that!

People losing thousands in a months and then go haywire because of a few bucks! whats the point or the reason? And that now, weeks after all was done!

Great post and I think you speak for many of us.
Then if you could copy it and post it in the other thread too
...but maybe that would make them start all over again

 

[Jono777]

Geez, so much heat for a few extra bucks!

I trust Rizk and the Captain that they did the draws randomly and whether that was 2 stage, 1 stage or a gazillion stages --> everyone still had the chance to win.

When the rules are changed, they are changed, period! .....they are the promoter and can do that!

People losing thousands in a months and then go haywire because of a few bucks! whats the point or the reason? And that now, weeks after all was done!

Quick input can't help myself when general manners and etiquette become part of the problem.

IMO (and no humble today!) I feel part if not 99% of these and similar problems are due to human nature, feeling and characters.

Without pointing the finger at anyone, just generalizing, jealousy, cynicism, paranoia, sore losers and lack of understanding spring to mind to name just a few examples.

 

[feeder]

People are missing the point here. Rizk make a deal of integrity but when term changes mid way threw a promotion or not fully explained don't help their cause. They're a business who are licensed by the UKGC they have conditions they agree to adhere as per terms of their license. I feel I have a valid point in contributing when that is brought to attention.

If you are promised one thing only to receive another then I'm sure you'd have rights to be pissed also. The winning of prizes isn't an issue either it was the fairness of how it was handled, which no matter who said what when or how it came across as unfair.

Rizk is a business and judging by here a very successful one but they should along with NickSlots who is also a business be held to account for at least a lack of clarity. Neither are willing to say "hey, we fucked up" or "it seems we pissed a few people off in how we conducted things". Rather than issue an apology wether they feel that an apology is not withstanding, they both appear to just be burying their heads in the sand.

For me on a personal note I felt ripped off. I was told if I made a deposit of 50 and played threw that 50 one time, then I'd be entered into a prize draw. To then tune in and see the goalposts had moved I felt ripped off as did many others.

I've tried to seek an explanation behind the scenes rather than join here and bitch & moan straight off the bat. I received an explanation from captain rizk, one I wasn't happy with but left it as is. I then saw a others were left feeling ripped off I thought I'd contribute my experience of it all.

To summarise I still feel ripped off and now slightly pissed with captain rizk incorrectly revealing details of private messages to flame me. If anyone cares to reread this thread from where the issue starts you'll see the captain has either directly or indirectly miss addressing some issues brought to him. To point some issues colinsunderland made in regards to possible violations of the UKGC licensing terms and the advertising standards authority. Yes he asked Colin to pm him his questions but they were questions brought up outside of the pm service so to keep things in line with integrity those answers I feel should be answered for all to see. Also I was accused of refusing to hand over the email associated with my rizk account when in truth I said I'd prefer to withhold it until I had a better situation of things.


Again it's nothing to do with the prizes it's to do with feeling ripped off. How many first came here with a feeling of being ripped off somewhere else?

 

[Harry_BKK]

People are missing the point here. Rizk make a deal of integrity but when term changes mid way threw a promotion or not fully explained don't help their cause. They're a business who are licensed by the UKGC they have conditions they agree to adhere as per terms of their license. I feel I have a valid point in contributing when that is brought to attention.

If you are promised one thing only to receive another then I'm sure you'd have rights to be pissed also. The winning of prizes isn't an issue either it was the fairness of how it was handled, which no matter who said what when or how it came across as unfair.

Rizk is a business and judging by here a very successful one but they should along with NickSlots who is also a business be held to account for at least a lack of clarity. Neither are willing to say "hey, we fucked up" or "it seems we pissed a few people off in how we conducted things". Rather than issue an apology wether they feel that an apology is not withstanding, they both appear to just be burying their heads in the sand.

For me on a personal note I felt ripped off. I was told if I made a deposit of 50 and played threw that 50 one time, then I'd be entered into a prize draw. To then tune in and see the goalposts had moved I felt ripped off as did many others.

I've tried to seek an explanation behind the scenes rather than join here and bitch & moan straight off the bat. I received an explanation from captain rizk, one I wasn't happy with but left it as is. I then saw a others were left feeling ripped off I thought I'd contribute my experience of it all.

To summarise I still feel ripped off and now slightly pissed with captain rizk incorrectly revealing details of private messages to flame me. If anyone cares to reread this thread from where the issue starts you'll see the captain has either directly or indirectly miss addressing some issues brought to him. To point some issues colinsunderland made in regards to possible violations of the UKGC licensing terms and the advertising standards authority. Yes he asked Colin to pm him his questions but they were questions brought up outside of the pm service so to keep things in line with integrity those answers I feel should be answered for all to see. Also I was accused of refusing to hand over the email associated with my rizk account when in truth I said I'd prefer to withhold it until I had a better situation of things.


Again it's nothing to do with the prizes it's to do with feeling ripped off. How many first came here with a feeling of being ripped off somewhere else?

FROM THE RIZK T&C's:

14 ALTERATION OF THE WEBSITE
14.1 We may, in our absolute discretion, alter or amend any product offered via the Website at any time.

'nuff said!

 

[feeder]

It wasn't threw rizks website the raffle was held/promoted. So in regards to the raffle I would of been unable to agree to that term stated. I agreed to the t&c' verbally laid out to me via NickSlots' twitch channel. T&c' that also now transpires were written out on NickSlots website and nowhere in them did it mention he/they reserve the right to move the goalposts.

 

[Harry_BKK]

It wasn't threw rizks website the raffle was held/promoted. So in regards to the raffle I would of been unable to agree to that term stated. I agreed to the t&c' verbally laid out to me via NickSlots' twitch channel. T&c' that also now transpires were written out on NickSlots website and nowhere in them did it mention he/they reserve the right to move the goalposts.

So you think because Nick held a raffle in Rizk's name that the T&C's of Rizk are not valid?

I suggest you get over it and move on. And post in your own thread please from now on.

 

[feeder]

Think about what you just said. Even if the case were from me agreeing to nicks terms I'd be inadvertly agreeing to another entities terms then those terms should still of be laid out by nick himself.

I'd moved on. I self excluded from rizk I switched off from nicks streams, shouldn't and doesn't stop me from contributing my experience of the situation as neither should and hasn't stopped you from forming an opinion on the matter.

 

[The Dude]

It wasn't threw rizks website the raffle was held/promoted. So in regards to the raffle I would of been unable to agree to that term stated. I agreed to the t&c' verbally laid out to me via NickSlots' twitch channel. T&c' that also now transpires were written out on NickSlots website and nowhere in them did it mention he/they reserve the right to move the goalposts.

Last warning. Please do not derail threads in the forum or it's a time out.

 

[interlog]

Come to think about it, if there were 400+ participants, the wheel (if it is capable of holding that many entries - I don't think that it is) wouldn't have shown all of the names in any case. It would have been coloured bars. People would still have complained because they didn't see their name on the wheel.

That applies for any method used for that matter, unless the streamer scrolled slowly through all of the entrant's names on screen before the winners were picked.

The OP entered the draw and no matter how the winner was picked, there was no prize for him. Don't like it, don't enter raffles. Simples.

I wonder if the OP was the lucky winner of the PS4, he would have given it back to Rizk because of the nature of the complaint. My guess is that there wouldn't have been a complaint!

 

[mimi26]

What I think is awful about this situation is the streamer blocking people who are queering him and calling them sad losers, he has a horrible attitude I have witnessed more than once, now these people will still be generating him income by playing at rizk through his link, Sorry if it was me I would never play at that casino again, not because the casino is at fault in anyway but the fact I would not want someone who treated me like that earning an income of me

 

[interlog]

What I think is awful about this situation is the streamer blocking people who are queering him and calling them sad losers, he has a horrible attitude I have witnessed more than once, now these people will still be generating him income by playing at rizk through his link, Sorry if it was me I would never play at that casino again, not because the casino is at fault in anyway but the fact I would not want someone who treated me like that earning an income of me

It works both way. I witnessed the abuse he sometimes gets from some viewers for no reason other than that he plays slots. Even when he did small raffles (like free spins) people were calling it rigged because his moderators happened to win.

I witnessed the draw and the subsequent happenings. He explained but some wouldn't take his explanation for an answer.

I think he lost his cool a little and I don't blame him for that.

 

[mimi26]

It works both way. I witnessed the abuse he sometimes gets from some viewers for no reason other than that he plays slots. Even when he did small raffles (like free spins) people were calling it rigged because his moderators happened to win.

I witnessed the draw and the subsequent happenings. He explained but some wouldn't take his explanation for an answer.

I think he lost his cool a little and I don't blame him for that.

He is promoting a casino brand and I have to be honest but I would not want him promoting my brand, he says some terrible things that I have witnessed first hand, he really is not 'professional' about things at all, I have watched a few streamers and they have always been quite courteous even when taking shit of others, he really does have a bad attitude though.

 

[interlog]

He is promoting a casino brand and I have to be honest but I would not want him promoting my brand, he says some terrible things that I have witnessed first hand, he really is not 'professional' about things at all, I have watched a few streamers and they have always been quite courteous even when taking shit of others, he really does have a bad attitude though.

He is human first and foremost. I stream and sometimes get abuse. I have to bite my tongue. You can only do that for so long until you get pushed that little too far.

I don't think a casino has any say over who streams for them. I stream my play at Videoslots. I didn't ask them for permission and if they were to ask me to stop, I would tell them to go forth ( not that they would ask me to stop, I hope.... lol )

 

[Borgie]

He is promoting a casino brand and I have to be honest but I would not want him promoting my brand, he says some terrible things that I have witnessed first hand, he really is not 'professional' about things at all, I have watched a few streamers and they have always been quite courteous even when taking shit of others, he really does have a bad attitude though.

I have watched nick since the beginning. he has changed as his stream has become more successful. His personality is such that I think it turns some people right off. His isn't the stream to watch for the really nice cuddly friendly bloke. He's a straight talking yorkshireman and sometimes over steps the boundaries many of us set for ourselves. He has a massive fan Base though.

There are other more pleasant streamers to watch who are perhaps nicer to their viewers who don't get irritable when they don't win etc but nick appeals to many as he mixes up his bet sizes. plays a wide variety of slots and does "raffles"(oh dear oh dear)

I suggest if he irritates anybody they simply don't watch him.

if they signed up through his link and no longer like him I guess they shouldn't play there as if they lose he will get money.

I still watch nick but less often. I'm interested in the slot play I don't want him as a great mate!! other streamers are there to watch there's loads of them

 

[feeder]

Last warning. Please do not derail threads in the forum or it's a time out.

Please clarify is it a "last warning" or an "infraction"?

For the record I never derailed this thread, merely replied with my own personal experience of the situation and then replied as per the resulting discussion.

 

[Steviedoo]

...if you made three deposits...you got three tickets......those three tickets got into a draw for 50 random tickets....then a winner was picked.....do you know if you got three tickets or just the one for your initial Deposit?

So what you are saying is that had you known that you were going to be put in a draw for fifty tix and then picked the winning ticket from this randomly chosen 50 you wouldn't have made three deposits....you wouldn't have made any? Or just one deposit?

Personally I don't see how you got ripped off. Sorry.

 

[LOOKAWAY]

When you say your going to do something and it's Twitch and money has been put down by people who mostly still don't even understand the Casino they have deposited at and spend most off there time using Rebecca Black icons on chat what the fuck did you think was going to happen?

From what I take from this thread alone as this is new news to me that people really wanted some kind off live draw as it would off provided live entertainment like Twitch does or they could have watched the stream some other time.

 

[Captain Rizk]

Come to think about it, if there were 400+ participants, the wheel (if it is capable of holding that many entries - I don't think that it is) wouldn't have shown all of the names in any case. It would have been coloured bars. People would still have complained because they didn't see their name on the wheel.

That applies for any method used for that matter, unless the streamer scrolled slowly through all of the entrant's names on screen before the winners were picked.

The OP entered the draw and no matter how the winner was picked, there was no prize for him. Don't like it, don't enter raffles. Simples.

I wonder if the OP was the lucky winner of the PS4, he would have given it back to Rizk because of the nature of the complaint. My guess is that there wouldn't have been a complaint!

It was exactly this but there were way, way more entries and this became obvious soon after the launch.

But Feeder, what i am trying to understand is, when you got in touch with me originally on Jan 1 I asked you for your Rizk email address so that I could check the background and your account, you told me that you didnt want to be identified. I gave you a very full explanation of what happened and still this doesnt seem to have satisfied you.

Now you say that you have closed your account at Rizk, fine, I understand that. I have answered your points again and again but this doesnt seem to have satisfied you - but right now i can do no more other than ask you what actually is it that you want???

 

[lockinlove]

using Rebecca Black icons on chat

lol you leave miikapekka alone!

As for the comments about Nick, its really very simple. Just unfollow him and dont watch him if you dont like it. Thats what I did when he became arrogant and rude with the people in chat. Some people can handle aggressive people and some cant. But when I saw him calling some of his viewers idiots, cry babies and to fuck off, thats when I clicked unfollow.

Im not sure if he does that anymore as I havent watched his streams in months but I am going to assume not because I couldnt see how that could be good PR for rizk. Unless he does get lots of signups.

Also just want to add in regards to feeder, I dont think you really wanted anything except to publicly shame Nick and Rizk because who causes an uproar after being left out of a rizk contest but wont provide the rep with your email so they can look into it and possibly help solve the issue. IMO, this is pure trolling and baiting and should probably get a ban for that.

 

[feeder]

It was exactly this but there were way, way more entries and this became obvious soon after the launch.

But Feeder, what i am trying to understand is, when you got in touch with me originally on Jan 1 I asked you for your Rizk email address so that I could check the background and your account, you told me that you didnt want to be identified. I gave you a very full explanation of what happened and still this doesnt seem to have satisfied you.

Now you say that you have closed your account at Rizk, fine, I understand that. I have answered your points again and again but this doesnt seem to have satisfied you - but right now i can do no more other than ask you what actually is it that you want???

Again if you're going to bring up private messages please do so in a truthful manner. I never told you that I didn't want to be identified I merely stated that I'd refrain from revealing my email at that time. And what exactly did you require my email for? To perform a background check how exactly? To look into my account and see what? Your explanation was provided to you from your affiliate department and to put short the reason was you had far more entries than anticipated so between yourselves and NickSlots decided to rearrange how the draw took place. Now when the majority signed up they expected an entirely different scenario to take place on draw day a scenario that was promised to them many times on stream and as now transpires laid out to them via nicks website. Instead they got something entirely different and when people where questioning it they were told to "Fuck off", "grow up and get a life" amongst other things. Are you as a brand willing to accept your customers being treated in such a manner? Customers that between yourself and NickSlots convinced to deposit money all threw the month of December? The ASA (advertising standards authority) explain that such an incident like a logistical nightmare of having to many paying customers (sigh, what a nightmare that must of been!) Doesn't give you or Nick grounds for changing the terms (last minute) of the draw you held between yourselves.

Also as it now transpires Nick needed to be licensed by the UKGC before any draw was offered. Now I'm only presuming here but I'm taking it that this was an unlicensed illegal draw or are you stepping in and saying the draw was under your licence with the UKGC? That leaves us with either an illegal draw that took place or you breaking the terms of your licence set out to you by the UKGC?

I told you via pm what I was after. That I'd rather not be making money to someone who treats their signups with the disrespect as shown by Nick, so I asked if I could be removed from the affiliation of NickSlots on your website. Something you wasn't prepared to do because of your working relationship with Nick and your integrity and that I took as your prerogative. As already explained i wasn't happy with the outcome but rather than press things I simply self excluded from Rizk and stopped watching Nick.

After all that I slipped away but checked here now and then as the site held interest for me, so when I saw someone else have grievance with the draw I thought I'd share my experience of it all AND still as far as I can tell no one is taking responsibility for misleading a huge amount of players. A simple apology from yourselves and NickSlots wouldn't of gone a miss but instead people who had an issue with how it was conducted were met with a barrage of abuse from Nick via his Twitch channel, now again as a brand are you willing to accept that?


Rizk made a cockup as did NickSlots so why then does it now feel like my integrity is being brought into question?

 

[feeder]

It was exactly this but there were way, way more entries and this became obvious soon after the launch.

Also, if so soon after launch of the promotion it became clear to yourselves that there was more entries than anticipated why leave it till last minute to change the terms?

You would of had ample time to inform people of the term changes or simply found a better more transparent solution?

And whose terms are they exactly, yours or NickSlots?

 

[Tirilej]

Also, if so soon after launch of the promotion it became clear to yourselves that there was more entries than anticipated why leave it till last minute to change the terms?

You would of had ample time to inform people of the term changes or simply found a better more transparent solution?

And whose terms are they exactly, yours or NickSlots?

If you had been in the final draw, or even won something, would you still have complained this way?

 

[The Dude]

Ok - one quick thing:

1.8 - No portal wars. Do not start a bitch session between one portal and another. Portal wars will not be tolerated.

https://www.casinomeister.com/forums/help/forum-rules/

All this talk about "streamers", "Nickslots", and other portals will be tossed to the curb here. If you have a legitimate complaint, submit it. Exploiting this forum for agendas or portal wars will not be tolerated.

If you feel that some guy ran some promo that went pear-shaped, we will accept this as a PAB. I've already explained this in my PM. Do not exploit or abuse these resources. Thank you.

 

[The Dude]

...But Feeder, what i am trying to understand is, when you got in touch with me originally on Jan 1 I asked you for your Rizk email address so that I could check the background and your account, you told me that you didnt want to be identified. I gave you a very full explanation of what happened and still this doesnt seem to have satisfied you...

How does this make any sense?

@feeder - I would suggest submitting a PAB. If you feel you don't want to be identified, then this is going to be shit-canned as a bogus complaint. You could be one of their banned players, or one of their competitors for all we know.

I'll expect it in the next hour - if not, consider this thread forkified.

 

[feeder]

Fork it. It would take me more than an hour to construe a complaint that would be correct and coherent. I also have a job I need to be getting to, getting from one side of London to another is more of a worry to me right now. Before it's forked would it be fair to leave it open for a response from Captain Rizk at least then people who view this thread at least get the chance to see both sides of the coin?

 

[The Dude]

Fork it. It would take me more than an hour to construe a complaint that would be correct and coherent. I also have a job I need to be getting to, getting from one side of London to another is more of a worry to me right now. Before it's forked would it be fair to leave it open for a response from Captain Rizk at least then people who view this thread at least get the chance to see both sides of the coin?

Then do it when you get back from work. I just don't want people exploiting this forum for whatever reason. If you have a legitimate complaint, we want to hear it out, process it, and resolve it. We can't do this without all of the facts to include who you are.

 

[The Dude]

I figured there wasn't something right about this. Slot Addict and Feeder are using the same computer....

 

[lockinlove]

I was actually going to say something about those two style of posting.

But yup, figured it was trolling and baiting. I can sniff it a mile away.

Great waste of time. Must be nice to deal with this kind of garbage eh captain rizk?

In the future, if a person refuses to provide their username or email so the rep can look into it, I suggest closing the thread of banning the person (as you pretty much did once you saw thats what they were doing) as its pretty clear what their intentions are. Just my thoughts ;p

 

[Jono777]

....and we sit here wondering why some reps go AWOL

Invite him/them to the Meister Meet, plenty of dark alleys in London!

 

[Playford7]

Fork it. It would take me more than an hour to construe a complaint that would be correct and coherent. I also have a job I need to be getting to, getting from one side of London to another is more of a worry to me right now. Before it's forked would it be fair to leave it open for a response from Captain Rizk at least then people who view this thread at least get the chance to see both sides of the coin?

Then do it when you get back from work. I just don't want people exploiting this forum for whatever reason. If you have a legitimate complaint, we want to hear it out, process it, and resolve it. We can't do this without all of the facts to include who you are.

....and we sit here wondering why some reps go AWOL

Invite him/them to the Meister Meet, plenty of dark alleys in London!

I actually sympathised a bit with him,as I'm no fan of the steamer he mentions, but to go about it in this matter was never going to gain him any credibility, or even get his issues addressed and what he actually wanted(still not sure what he was after!) if he'd of gone through the correct channels the outcome may of been different. Oh well guess we will never know, good detective work CM lol

 

[Captain Rizk]

Great waste of time. Must be nice to deal with this kind of garbage eh captain rizk?

Captain Rizk

OUT.....

 

[colinsunderland]

He did actually bring up some valid points though.

I can't believe some people on here are so defensive about some things that are plainly wrong.

Someone actually said, its Rizks promo so if they want to change it then thats up to them, I'm sorry but WTF? No they can't. Thats a clear breach of rules and guidelines, and is ridiculous to suggest that can be done.

If a streamer, casino or anyone else said, sign up and if you lose £1000+ we will refund you, in full, in cash, and had the promo running for a month, then the day it was due to end said, oh, we've had more people than we thought take part, we will give you a tenner instead, would people think that was ok? As that would be doing exactly whats happened here, changing the terms at the end of the promo.

Casino's and their affiliates need to be extremely careful in running promo's, this streamer is based in the UK, and is therefore subject to the gambling act. This is a lottery (legally speaking) and he should have a gaming license to run it, I did ask if he was running it under Rizk's licence, but wasn't replied to.

If I was affected by this, and felt strongly about it I would complain to the UKGC about both the streamer and Rizk, so as to get some answers, and find out if there were any wrongdoings. I'm not though so I won't be.

Rizk should however, at least, if asked, show that the initial draw was carried out fairly, and those who had made multiple deposits did in fact have multiple chances to win. Did any one person have more than one entry in the final 50? If some people had 10+ tickets, as is possible, I would find it hard to believe no one had more than one make it to the final 50, and in fact an earlier post seemed to confirm that it was single entries for the final 50.

This is probably a legit promo that was badly ran, but thats what you get when you allow some foul mouthed chav to run a competition for a casino, and considering his attitude towards the customers, Iif I were Rizk I would distance myself from him completely!

 

[LOOKAWAY]

lol you leave miikapekka alone!

As for the comments about Nick, its really very simple. Just unfollow him and dont watch him if you dont like it. Thats what I did when he became arrogant and rude with the people in chat. Some people can handle aggressive people and some cant. But when I saw him calling some of his viewers idiots, cry babies and to fuck off, thats when I clicked unfollow.

Im not sure if he does that anymore as I havent watched his streams in months but I am going to assume not because I couldnt see how that could be good PR for rizk. Unless he does get lots of signups.

Also just want to add in regards to feeder, I dont think you really wanted anything except to publicly shame Nick and Rizk because who causes an uproar after being left out of a rizk contest but wont provide the rep with your email so they can look into it and possibly help solve the issue. IMO, this is pure trolling and baiting and should probably get a ban for that.

I don't get it I google it and I still don't get it help me. :Read:

On another note when I used to watch Nick on twitch maybe 4 months back can't really remember exactly the point I was turned off, when I login to Risk I had Nick Slots Icon on the homepage off the casino even though I was a member before he probably even took up twitch or I noticed, I'm sure I signed up threw Casino Meister and got the special SUB.

I had an other issue with the casino at the time small moan on my behalf about deposit based free spins I threw in the above point don't think I got a reply to why it was.

The question is how can Risk Casino link me to Nick Slots unless they are using some kind off tracking software and are both parties in on it or just one?

I found the email sent on: 14/10/2016 12:47:15 GMT Standard Time

"When I logon to the casino I'm confronted with a Nick slots logo I didn't sign up threw his banner.

Your deposit based promotions at the moment are not very inviting.

I know there is no wagering attached to free spins that you give away.

These are deposit based free spins that have a terms and conditions link next to them but know where from that link is there any information that is linked to that promotion.

So by claiming them you would have absolutely no information at all regarding the terms and conditions for using them, you would just know that there are terms and conditions because there is a terms and conditions link attached to them.

Considering that most if not all your free spins are wager free and have no conditions attached why have you run a miss leading promotion?

Could start by telling the player which slot or slots they were on. Considering some slots have only 1 or 5 pay lines, we are still living in a world where casinos trick players by not using maximum lines and offering just a few for a promotion that was not included in the terms and conditions."

I just want to edit and add that I have never signed up to a casino threw twitch before 100% certain I would know such an instance.

 

[lockinlove]

I don't get it I google it and I still don't get it help me. :Read:

On another note when I used to watch Nick on twitch maybe 4 months back can't really remember exactly the point I was turned off, when I login to Risk I had Nick Slots Icon on the homepage off the casino even though I was a member before he probably even took up twitch or I noticed, I'm sure I signed up threw Casino Meister and got the special SUB.

I had an other issue with the casino at the time small moan on my behalf about deposit based free spins I threw in the above point don't think I got a reply to why it was.

The question is how can Risk Casino link me to Nick Slots unless they are using some kind off tracking software and are both parties in on it or just one?

I found the email sent on: 14/10/2016 12:47:15 GMT Standard Time

"When I logon to the casino I'm confronted with a Nick slots logo I didn't sign up threw his banner.

Your deposit based promotions at the moment are not very inviting.

I know there is no wagering attached to free spins that you give away.

These are deposit based free spins that have a terms and conditions link next to them but know where from that link is there any information that is linked to that promotion.

So by claiming them you would have absolutely no information at all regarding the terms and conditions for using them, you would just know that there are terms and conditions because there is a terms and conditions link attached to them.

Considering that most if not all your free spins are wager free and have no conditions attached why have you run a miss leading promotion?

Could start by telling the player which slot or slots they were on. Considering some slots have only 1 or 5 pay lines, we are still living in a world where casinos trick players by not using maximum lines and offering just a few for a promotion that was not included in the terms and conditions."

I just want to edit and add that I have never signed up to a casino threw twitch before 100% certain I would know such an instance.

Miikapekka the twitch streamer has an unhealthy obsession with rebecca black lol

If I had to log in to my casino and see a nickslots logo everyday Id lose it Have you messaged Captain Rizk, maybe he can get rid of it? Is there a chance the casino gave him some people randomly as a sign up deal where he earns some of your commission? Probably not, seems pretty unlikely but I dont know how to explain he is all of the sudden your affiliate!

I dont think its been that long hes been with rizk though. Back when I watched he was with casumo but I think it was towards the end of their deal because I remember him saying if Casumo doesnt give him what he wants they can f off.

 

[Playford7]

Miikapekka the twitch streamer has an unhealthy obsession with rebecca black lol

If I had to log in to my casino and see a nickslots logo everyday Id lose it Have you messaged Captain Rizk, maybe he can get rid of it? Is there a chance the casino gave him some people randomly as a sign up deal where he earns some of your commission? Probably not, seems pretty unlikely but I dont know how to explain he is all of the sudden your affiliate!

I dont think its been that long hes been with rizk though. Back when I watched he was with casumo but I think it was towards the end of their deal because I remember him saying if Casumo doesnt give him what he wants they can f off.

Don't think he plays with rizk anymore, aparrently due to lag issues and not this invidious raffle we keep hearing about. Dont think for one second rizk intentionally set out to deceive anyone, but where there is profit the lines of ethical and non ethical will always cross especially with online casinos sadly. That feeder fellow actually raised some very valid points I may say, just a shame that he done it in the manner he did as I think it would be dealt with a lot more professionally and stringently than a few rants on a thread, to the the guys wanted create bad publicity and troll IMO is BS, I really don't think anybody with a unjudemental mind could see it that way. Clearly it's something rizk want sweeping under the carpet and forgetting about and sadly that will probably happen now due to the nature of how this feeder or slot grinder chap or whoever he is decided upon complaining in the first place

 

[LOOKAWAY]

Miikapekka the twitch streamer has an unhealthy obsession with rebecca black lol

If I had to log in to my casino and see a nickslots logo everyday Id lose it Have you messaged Captain Rizk, maybe he can get rid of it? Is there a chance the casino gave him some people randomly as a sign up deal where he earns some of your commission? Probably not, seems pretty unlikely but I dont know how to explain he is all of the sudden your affiliate!

I dont think its been that long hes been with rizk though. Back when I watched he was with casumo but I think it was towards the end of their deal because I remember him saying if Casumo doesnt give him what he wants they can f off.

I'm 100% certain I have never signed up to any casino threw twitch but like you say Risk is an even new venture for Nick as he was with Casumo for such a long time that makes it most probable that I had an account before he even had a personal account let alone affiliate marketing prospects.

It is concerning and I'm sure there is a way off guaranteeing I am a Casino Meister sign up and I would put money on it.

Has Miikka tried to meet Rebekka Black yet or gaze from afar? Would love to know

 

[Tirilej]

Don't think he plays with rizk anymore, aparrently due to lag issues and not this invidious raffle we keep hearing about. Dont think for one second rizk intentionally set out to deceive anyone, but where there is profit the lines of ethical and non ethical will always cross especially with online casinos sadly. That feeder fellow actually raised some very valid points I may say, just a shame that he done it in the manner he did as I think it would be dealt with a lot more professionally and stringently than a few rants on a thread, to the the guys wanted create bad publicity and troll IMO is BS, I really don't think anybody with a unjudemental mind could see it that way. Clearly it's something rizk want sweeping under the carpet and forgetting about and sadly that will probably happen now due to the nature of how this feeder or slot grinder chap or whoever he is decided upon complaining in the first place

I don't really understand. What is it that you want them to do then?
This guy feeder clearly stated several times that if Nick or Rizk had just apologized then it would have been a different thing I doubt that because some people can just not let things go.

The Captain already stated that they could have made it better and that this kind of raffle would probably never happen again. They learn from their mistakes.
So if anyone reports this and they are getting some fine or so, would that feel better for people? Would they be able to even learn more from it?
No, I don't really get it.

 

[lockinlove]

to the the guys wanted create bad publicity and troll IMO is BS, I really don't think anybody with a unjudemental mind could see it that way.

Yeah being sneaky and posting in here under 2 different names to try and gain themselves credibility and then not providing Rizk with their username to actually get help with their issue is def not trying to cause trouble or someone out there with a vendetta

Has Miikka tried to meet Rebekka Black yet. Would love to know

lol he wishes

 

[Playford7]

Yeah being sneaky and posting in here under 2 different names to try and gain themselves credibility and then not providing Rizk with their username to actually get help with their issue is def not trying to cause trouble or someone out there with a vendetta

Oh totally agree the way the OP well both the OP's lol went about this was farcical to say the least, but there is no way anyone can deny the points he raised are actually very valid and not really dealt with in the correct manner as a lot of other posters questions where kind of not answered either. Not defending the conduct how he/she's done this as it's clearly underhand, that said though still doesn't warrant it not been dealt with correctly by the streamer or the casino