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Skrill changes?

Ginske

Dormant Account
Joined
Sep 10, 2012
Location
Belgium
Hiya!

I just noticed redbet has implemented a 3.5% charge on all Skrill deposits ( for me anyway ). While before this was free... I have made a few deposits on Wednesday so the change is very recent.

I thought i would have found a 16page post about this but as i dont see anything at all i have to believe its not for everyone. On top of that i just got this email :

At Skrill we closely monitor changes to regulations to ensure we keep you and your money safe. To do this, sometimes we have to change how and where we operate.

For this reason we have had to stop processing payments for some gaming merchants in Belgium. As a result, you will no longer be able to make send money transactions or withdrawals from some gaming merchants on or after 19/11/2012.

==============end email

So i suppose i best be looking for a new e-wallet :( Now i asked live help at redbet for some info if the surcharge was related to this new Skrill rule but the agent didnt know.

Do people from other countries also pay the surcharge? Is this a rule to discourage me from using Skrill?

I would love some info, also on why this wasnt communicated ( i deposit kinda often i just wasnt paying attention and did not see the charge rule. )

Thx for the info!

Grtz
Ginske
 
if you search new e-wallet , you can try netteler or webmoney may be

Im sure by putting in very little effort i could find out by myself, but do they also offer the Visa/Master debitcard? What i love about skrill is i can request a cashout at redbet, flush it, and go to the atm 3minutes later to take out the cash.
 
neteller can send you card with which you can take money in atm(still not sure, as netteler not open for Belarus).
webmoney also can send you master card, and you can easily flush withdrawal at redbet, then from webmoney to your card(5-30 min max. any time), then cash at atm.
 
It's pretty rare for casinos to charge for DEPOSITS, and 3.5% is a HUGE level to impose on deposits, as this is certain to put players off. Fees are normally charged on withdrawals, so are only paid where the player has won. Casinos have never to my knowledge charged fees for deposits from eWallets, but maybe it is Skrill that has snuck this in, and is now trying to shift the blame to the casino. Many years ago, Click2Pay pulled a similar stunt on me, and so I stopped using them.

If it is Belgian regulations, it will affect all eWallets, and very likely the operators too will be closing out Belgian players from this date of implementation. It won't matter what deposit solution you have, the casino won't take your bets.

The charge may be specific to Belgian players, so no 16 page thread. You may even be the first to have noticed.
 
hm, looks like its skrill idea to take 3.5%, because i am from Belarus, and here no any regulations, and i clicked in deposit option skrill , and see that 3.5% fee also will be taken from me. Hehe, i am glad that this guys ban me about year ago :) webmoney best way for me.
may be they add 3.5% fee for all countries starting with letter B ? :)
 
I had a very specific email from Skrill this morning actually.

Dear XXXXXXX,

At Skrill we closely monitor changes to regulations to ensure we keep you and your money safe. To do this, sometimes we have to change how and where we operate.

In view of the recent regulatory changes in Spain, gaming operations can only be lawfully provided under a valid Spanish gaming license. Failure to provide a Spanish gaming license leads to suspension of payment processing services.

For this reason we have had to stop processing payments for some gaming merchants in Spain. As a result, you will no longer be able to make send money transactions or withdrawals from some gaming merchants on or after 19/11/2012.

We cannot comment on individual operators, and suggest you contact them directly for more information.

We apologise for any inconvenience this may cause.

Your Skrill Digital Wallet remains fully operational and unaffected. Your account balance is totally intact and you will not lose any funds.
Please don¹t hesitate to contact us should you have any comments or questions.

Thanks for continuing to choose Skrill.

Best wishes,

Skrill (Moneybookers)

I'm not sure if this is related, but it's a little more information for you. Seems they are tightening up on the processing of gambling funds.
 
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This is what it it says in my Redbet account if I select Skrill as payment method (never used Skrill myself): A fee of 2% of the transferred amount will be charged to cover our service expenses.
 
It's clearly a charge coming from the casino, but only on the Skrill eWallet, not Neteller. It seems Skrill are screwing the merchants harder than Neteller, as well as it's customers. However, when it comes to the new regulations, Neteller may follow suit and pull out of the Spanish gambling market unless the merchant can show that they have a Spanish license.

From 2014 and 2015, it could be UK players suffering this, as although it doesn't seem that it will be illegal for us to play at a site that has no UK secondary license, we may find that the wallets and banks prevent us from depositing and withdrawing because they believe that to look the other way could land them in trouble.
 
I didn't want to mention this before, since it seems NetEnt are following MG out of the Spanish market, along with Playtech, but most NetEnt's have closed my account, bar CasinoEuro and Casumo.

It seems like, from a Spanish PoV that we're stuck with RTG (iNetBet is my preferred casino there)/VT (miamiclub have had most of my gaming deposits)/3dice or running the risk of winning big and getting denied winnings?

I really don't know whether to continue at Casumo/CasinoEuro as far as the current situation stands - lets say I won a few thousand, I would withdraw to MB - would they then pay it?
 
Skrill

Hi folks.

Regarding Skrill it's true that they are more expensive for us than other methods and that's why the charge was introduced.
I'm really sorry you never got a mail about it if you use Skrill, you should have.
I expect this will spread more widely throughout but not to all payment methods.
If you are a Skrill user and play at one of our brands then please PM me with your username.

Cheers
Andy
 
If anyone PMs me I'll tell them.

What's with the cloak and dagger stuff:confused:


Whatever you have to say is important to ALL Skrill users, not just those that are members of CM and PM you their username.

If you extend charges to other methods, you could find players fleeing through the exit. Whilst many casinos charge for withdrawals, this comes at a time players have WON some money, so would be in a better mood to tolerate the charge. Despite this, we see many players moan about having to pay a fee for withdrawing their winnings.

Charging for deposits hits players with a 2.5% loss before they have even placed a bet. This has a very significant effect on the overall RTP, but a very obvious one as the charge comes up front. It would be better to take the charge from less obvious perks, such as shaving the money available for promotions.

As for Spain, if all but 2 NetEnt casinos have given you the boot, take the initiative and give the last two the boot before they do it to you.

WHY are operators not getting Spanish licenses?

What is now happening in Spain is due to happen in the UK from around 2015. We know what is going to happen, secondary licenses, we just don't know how this will be implemented, and what will be done to discourage operators without a UK license from taking UK bets. The Spanish are scaring operators away from trying to dodge the requirements, so why would it be any different for the UK.

At least we will still have 32Red, as I am sure it will get the license rather than ditch a key market. We will also have those casinos licensed in Costa Rica (did I say "licensed", pardon my French:D) who will not give a stuff about the UK rules, so Cirrus UK will still be predating hapless UK newbies.

It could even be worse, as UK players may find the reputable casinos barring them because they are keen to obey the regulations, so will be more likely to stumble into the clutches of the next best looking casinos that still accept them. This has happened in the US, and is probably starting to happen in some EU countries.
 
What's with the cloak and dagger stuff:confused:


Whatever you have to say is important to ALL Skrill users, not just those that are members of CM and PM you their username.

Nothing sinister. :)
I just want to look into some individual accounts and that can't be done publicly.
 
Nothing sinister. :)
I just want to look into some individual accounts and that can't be done publicly.

Fair enough, but I am reading your terms and conditions, and it states this 2.5% charge for Skrill deposits, but 0% for Neteller. It applies to ALL Skrill users, so I am not sure what looking into individual accounts will achieve other than to confirm that you are charging correctly for deposits via Skrill.

The general advice for all Skrill users would be to bail to Neteller, where deposits are still free.

Another surprise is a similar fee for DEBIT cards:confused: I now smell BS, since unlike credit cards, debit cards do NOT charge merchants a percentage of the amount, just a set processing fee. Apparently, this can be as little as 40p per transaction, so this seems a pretty big mark up for larger deposits. Many casinos absorb even credit card fees, so this charging sets Redbet apart from the field, but in a negative sense. Unless other operators follow suit, players will drift away from Redbet.
 
I'm not entirely sure it does set us apart to be fair. I deposited into two reputable accredited casinos last night and I was charged in both.
That said I think it's really important that there is at least one free method available.

We're charging at cost for one method and absorbing costs for another.
I know what I'd do as a punter.





Fair enough, but I am reading your terms and conditions, and it states this 2.5% charge for Skrill deposits, but 0% for Neteller. It applies to ALL Skrill users, so I am not sure what looking into individual accounts will achieve other than to confirm that you are charging correctly for deposits via Skrill.

The general advice for all Skrill users would be to bail to Neteller, where deposits are still free.

Another surprise is a similar fee for DEBIT cards:confused: I now smell BS, since unlike credit cards, debit cards do NOT charge merchants a percentage of the amount, just a set processing fee. Apparently, this can be as little as 40p per transaction, so this seems a pretty big mark up for larger deposits. Many casinos absorb even credit card fees, so this charging sets Redbet apart from the field, but in a negative sense. Unless other operators follow suit, players will drift away from Redbet.
 
I'm not entirely sure it does set us apart to be fair. I deposited into two reputable accredited casinos last night and I was charged in both.
That said I think it's really important that there is at least one free method available.

We're charging at cost for one method and absorbing costs for another.
I know what I'd do as a punter.

I have played since 2004, and have NEVER been charged for making a deposit to ANY casino. I HAVE been charged a nominal fee at a couple for making withdrawals. Intercasino charged a nominal $1 £1 fee, and Purple Lounge used to charge 50p.

I don't use Skrill, but Neteller and a credit or debit card. This is the first time I have head of a casino charging for eWallet deposits, even though I have seen charges for credit card deposits.

What I do as a punter is to avoid casinos that charge for deposits. Charges for withdrawals have to be mimimal, or avoidable by choosing an alternative method.

If Skrill are driving this, merchants will be forced to start adding charges, but it could mean Skrill start seeing their users defect to Neteller, which is already considered by many to be better than Skrill.
 
Another surprise is a similar fee for DEBIT cards:confused: I now smell BS, since unlike credit cards, debit cards do NOT charge merchants a percentage of the amount, just a set processing fee. Apparently, this can be as little as 40p per transaction, so this seems a pretty big mark up for larger deposits. Many casinos absorb even credit card fees, so this charging sets Redbet apart from the field, but in a negative sense. Unless other operators follow suit, players will drift away from Redbet.

Most NetEnt casinos, including some of the largest casino groups in the world (Betsson, Unibet etc), do have a small fee on card deposits. So this is certainly not something you only will see at Redbet.
 
Most NetEnt casinos, including some of the largest casino groups in the world (Betsson, Unibet etc), do have a small fee on card deposits. So this is certainly not something you only will see at Redbet.


I have seen fees on CREDIT card deposits elsewhere, but certainly not on eWallet deposits. I wouldn't consider 2.5% a "small fee" either. It is half the 5% "fee" charged per slot spin that accounts for the house edge.
 
Fair enough, but I am reading your terms and conditions, and it states this 2.5% charge for Skrill deposits, but 0% for Neteller. It applies to ALL Skrill

I get charged 3.5% so i see why its not possible for redbet to go " hey guys, caus we didnt send you a warning email we will now ........"

I hope im not sharing super secret info but i did pm my username to Andy who offerd to put my skrill cost to zero.. I can see why this would be different from player to player tho.

not relevant but i declined this and i am now just setting up neteller. IMHO its better to just change e-wallet rather than have the casino pay the charges, as its clear they are giving the finger to both merchants and users.

Grtz
Ginske
 
Fair enough, but I am reading your terms and conditions, and it states this 2.5% charge for Skrill deposits, but 0% for Neteller. It applies to ALL Skrill users, so I am not sure what looking into individual accounts will achieve other than to confirm that you are charging correctly for deposits via Skrill.

The general advice for all Skrill users would be to bail to Neteller, where deposits are still free.

Another surprise is a similar fee for DEBIT cards:confused: I now smell BS, since unlike credit cards, debit cards do NOT charge merchants a percentage of the amount, just a set processing fee. Apparently, this can be as little as 40p per transaction, so this seems a pretty big mark up for larger deposits. Many casinos absorb even credit card fees, so this charging sets Redbet apart from the field, but in a negative sense. Unless other operators follow suit, players will drift away from Redbet.

Oddly, so far, only Maxino/Nordic ....Netents are charging me a fee for using a CC; nowhere else. MGs no, Crypto etc no
 

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