- Joined
- Mar 12, 2019
- Location
- Nottingham
Why not? Have you asked the casino yet?
Awaiting a reply from 21. No justifiable reason from GS as far as I’m concerned. They said contact the casino.
Why not? Have you asked the casino yet?
GamStop is not a UKGC requirment and is run by a private organization. If you signed up with GamStop and tried to register or login at a casino site, you are in breach with GamStop terms and conditions (if they havent recently changed them).
They haven't, I posted them earlier in the thread. Bit of a get out clause for them isn't it!
GamStop is not a UKGC requirment and is run by a private organization. If you signed up with GamStop and tried to register or login at a casino site, you are in breach with GamStop terms and conditions (if they havent recently changed them).
GamStop is not a UKGC requirment and is run by a private organization. If you signed up with GamStop and tried to register or login at a casino site, you are in breach with GamStop terms and conditions (if they havent recently changed them).
@irish-ranger
quote below pulled from an old discussion listed on the pogg website, which seems to be a quote taken from gamstop T&c's given to someone jn a aimilar situation as to what your friend knows he is doing, that is, signing up with a different email to that which he has provided to gamstop, while signing up with netbet, in order to attempt to gamble after signing up with gamstop.
"During your self-exclusion, you will be prevented from accessing any accounts with online gambling operators registered with the Gambling Commission that match the details you have provided to us as part of your application. It is in your interest to provide us with accurate details consistent with those which you have used to set up accounts with online gambling operators. GAMSTOP may not be able to spot inaccuracies or other differences in account details, and we may not be able to prevent you accessing accounts you have created using, for example, email addresses that you have not provided to us as part of the registration process. GAMSTOP will operate on the basis of the information you have provided at registration and we will not be responsible for failure to spot errors made on your part."
with due respect, perhaps you should have a word with your friend and tell him he is being stupid.
it amazes me that your friend bothers wasting his time playing somewhere deliberately, and not just as a one off, while changing his email address to do so, since if he had bothered to read the terms on gamstop regarding checks, he would know that he won't able to withdraw if/when he tries to do so. i don't think it will be interesting, just eye rolling.
As long as the queen is allowed to gamble on horses there will always be sites.Does anyone else thing that the gambling industry is just too big to fail? As a now hopefully successfully excluded player it’s not my concern but I’m just intrigued.
I don’t want operators to fail, I’m not that way inclined but when you look at how prevelant it is nowadays it is basically the new tobacco.
It’s no longer the Embassy this or the John Player that it’s the Betfair this or the Bet 365 that.
I guess the main difference is that damage from smoking and alcohol is generally a lot more visual than the damage that gambling does so it is a lot easier to brush under the carpet maybe?
Correct it shouldn't be that easy supplying a duff email address is one thing but then getting verified with all the docs required is another the system is broke somewhere.I think the point behind the whole dicusssion is regardless of whether someone inputs the details incorrectly with intention or not, it SHOULD NOT be that easy to circumvent the system that is there to prevent problem gamblers from gambling, I don’t think that’s unfair to suggest, an addiction is an addiction regardless of what it is.
true. i get that.
i just see it being a waste of time, and i assume deposits will be returned after going through more pointless hassle chasing them, after the pointless time wasted gambling with no chance of potential winnings ever being paid out, assuming it is picked up on withdrawal of course.
i can understan an addict feeling like a desperate gamble during a weak moment, but it sounds like his work friend is gambling on a regular basis. maybe I'm wrong and he did read the above terms and is just hoping he can get a free roll on payout.
one of the responses from thepogg in regards to the "complaint" made on the website..
"unfortunately I think it's unlikely we'll be able to do anything to help you with this issue. When the automated systems that are used to detect self-excluded accounts review new registration there are certain key pieces of information that are considered important for detecting account. Both names and addresses can legitimately be shared by multiple people. Email address are almost never shared. If you've changed your email address it's highly unlikely that an automated system would pick-up your registration".
Correct it shouldn't be that easy supplying a duff email address is one thing but then getting verified with all the docs required is another the system is broke somewhere.
I think that reinforces my oringinal post then. I’m no saint but I did not try and commit fraud and if as said above a few times the chance of being paid out was slim once they detected I had been excluded what did I have to gain?
Interesting to see the POGG talk of something like an email being unique. I’ve had mine since 2003 and it’s alwaya used to casinos
The casino don't see the details registered with Gamstop and therefore if different will verify as, as far as they know, there is no problem.
Gamstop is flawed while the checks are so lax.
edited my post to apolagize, but only after you had quoted it. i appreciate i was nit picking there, and somewhat diverting from the point of the OP.
If you were in my situation would you have expected a rep or the casino via email to have responded to my further queries even if they had issued a final response?
Your best chance is to do a PAB. But the casino send the details you put into the system to GS and as Colin said, they just get a Yes or No answer. The only reason the casino would be in error here is if their integration to GS is broken or incorrectly integrated.
Correct it shouldn't be that easy supplying a duff email address is one thing but then getting verified with all the docs required is another the system is broke somewhere.
Ask for a full SAR from 21 including the verification check details as it will show if there has been a mismatch and show the information shared.