They didn’t seem too concerned by that the other day.
I’m guessing they will but will probably drag it out until day 29 of the 30 allowed.
I asked 21 to clarify what details they put forward at registration and each time I’ve logged in. Nothing as of yet.
One thing in the UKGC email is that after 72 hours of account opening if you are allowed to deposit further amounts and play then this would be part of their investigation into any possible breach.
The bit im struggling to get my head around is:
21 say that the details didn’t match according to GamStop responses, they have copies of both records so they know what they are suggesting does not match, they don’t tell me which.
However they were able to verify me by KYC apparently, if this is the case what have they referenced it against? voters roll? Those details have they verified me on are the same as GS verification should have been, bar my address.
Enough of those details must have matched to pass KYC and bar the address these are the same details on my GamStop registration.
The 72 hour rule is about age verification. They normally do this automatically by doing a soft check. So your name, DOB and address would be checked against the voters roll. If your DOB or address didn't match they would have to ask for a passport/official ID to verify. This would normally be 24 hours after first deposit, if not before. If they pass 72 hours from first deposit they have to freeze the account until the ID is sent and they have verified the account for further deposits. KYC is a bit different, there isn't a deadline as such, but there are trigger points such as exceeding 2k deposits or withdrawing funds. They then need to do KYC for money laundering purposes.