Ruby Fortune deviating from my question ??

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NewOrleans

Banned User
Joined
Oct 16, 2008
Location
Canada New Brunswick
Simmo's Moderator Edit said:
Please see end of this thread before you pay much attaention to this post. User has been banned fro misleading information
An online representative will be with you shortly. You are currently number 1 in the queue.

All operators are currently assisting others. Thank you for your patience. An operator will be with you shortly. You are currently number 1 in the queue.

All operators are currently assisting others. Thank you for your patience. An operator will be with you shortly. You are currently number 1 in the queue.

All operators are currently assisting others. Thank you for your patience. An operator will be with you shortly. You are currently number 1 in the queue.

All operators are currently assisting others. Thank you for your patience. An operator will be with you shortly. You are currently number 1 in the queue.

You are now chatting with 'Buyi'

Buyi: Hello. How may I assist you?

Julien: do you charge my card as a cash advance?

Buyi: End Time: 23:59 GMT. on Saturday 1st November, 2008

Julien: will my transactions here charge me as a cash advance on my credit card?

Julien: yes no maybe so ? :)

Buyi: it may take up to 8 business days for your credit / debit card to be charged fro your deposits at our casino

Julien: but will it be charged as a cash advance is what i am wondering

Buyi: I'm sorry for the delay. I'll be right with you.

Julien: no problem

Buyi: that's correct

Julien: so it will be charged as a cash advance

Julien: please use a complete sentance what is correct?

Julien: don't mean to act like a ding bat we just have to be 100% clear on this matter :)

There may be a problem communicating with Buyi. Please wait while your chat is transferred to another operator.

You are now chatting with 'Rushda'

Rushda: Hello. How may I assist you?

Julien: as all transactions here charged as a cash advance on my credit card?

Julien: the reason i ask is because i was only charged for one cash advance on my 150$ deposit but not for my 20$ and 50$ deposit

Julien: are transactions below 100$ not charged as a cash advance

Julien: are all transactions here charged as a cash advance on my credit card ? or not

Rushda: Thank you for waiting. I'll be with you in just a moment.

Julien: alright

Rushda: I will be right with you.

Julien: yup

Rushda: Thank you for waiting. I'll be with you in just a moment
Rushda: I'm sorry for the delay. I'll be right with you.

Rushda: thank you for waiting, your deposit is credited immediately, however the funds may reflect at a later date on your statment

Rushda: *statement

Julien: that was not my question though

Julien: will this transaction be charged as a regular transaction or a cash advance

Julien: cash advance = i go to the atm machine and take out 20$ cash from my credit card regular transaction = i go to a store and use my credit card

[Max says: this bit was left out. :rolleyes: ]
Rushda: yes, it is taken as a cash advance
Julien: ok
Still waiting for an answer and expect the same response...your card will be charged at a later date blah blah blah IS IT CHARGED AS A DAMN CASH ADVANCE OR NOT!!!!!!!!!!!

Just a little live chat customer service humor :)
 
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RobWin

closed account
Joined
Apr 24, 2004
Location
A Vault!
Where's the icon for shaking your head ?? Unfreaking real...do they just go out and pick these people up off of the street or what...:rolleyes:
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Seems they are using an AI to answer. They scan keywords in the question, and come up with the answer that most fits.

They will not have this one though, as it is down to the credit card company what they treat as cash advances and purchases.

There is a code that merchants send with the transaction that identifies their business. Card companies use this to decide how to treat it. If the code comes back as "gambling transaction", some cards will treat it as a cash advance, while others will simply allow all codes to be treated as purchases.

Mastercard will use this code to deny gambling transactions, and some VISA cards also do this. It will also depend on which processor routes the transaction to the card, some may well have the "wrong" merchant code as a deliberate device to get past UIGEA, but this also means that non-US players will have the wrong type of transaction noted, and may not get charged properly by the card company.

Here in the UK, most card companies have a specific way they treat gambling transactions, as they see them as not so much a purchase of goods, but a purchase of money to be used in a casino environment, for which no "goods" will ever materialise. Treating them as cash advances can also get them out of covering them under the consumer credit act.
 

Palace Group

Dormant account
Joined
Oct 7, 2005
Location
Online
Can be cash advances

Hi all,

My apologies for the chat. That is not good enough.
We do not use bots or scanners for live chat, all real people however reading that chat I can appreciate the comment.

Some banks do charge cash advance fees for deposits and the purchases are cash advances.
This is due to the funds being reserved up front, but only debited a few days later.
We always try and reconcile funds within a day or two to ensure the debit reflects as close to the purchase as possible.

To answer your question: Yes, some banks will charge the deposit as a cash advance.


Hopefully this clarifies things.

Regards,

Darran
 

Palace Group

Dormant account
Joined
Oct 7, 2005
Location
Online
Correction.

Hi,

I received the actual transcript and it seems like the last bit was left out of your post.

Julien: will this transaction be charged as a regular transaction or a cash advance
Julien: cash advance = i go to the atm machine and take out 20$ cash from my credit card regular transaction = i go to a store and use my credit card
Rushda: yes, it is taken as a cash advance
Julien: ok

Just to clarify I think that was a direct answer.

Kind regards,

Darran
 
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mercy

Banned User - multiple banned accounts
Joined
Jul 6, 2008
Location
us
I am beginning to find your posts rather immature and attention getting, but this one takes the cake.

Making a legitimate complaint against an accredited casino is one thing, but to complain without including all of the information is shamefull.

I bet the rep on this forum really enjoyed spending what was probably a half hour looking into your false complaint:mad:

I received the actual transcript and it seems like the last bit was left out of your post.
 
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jas2587

Ueber Meister
Joined
Apr 25, 2006
Location
FL
not only being childish stupid I could go on
you could have cost Rushda their job
maybe that was your itention all along

times are tough all over I never believed
your RTG bullcrap an after this I am glad I didnt
fall under your spell like a very upstanding
member did

you should be ashamed

Cindy
 

winbig

Keep winning this amount.
Joined
Mar 10, 2005
Location
Pennsylvania
Don't feed the trolls....

and yes, they should be banned, at least for a couple of weeks....maybe then they'll grow up?
 

Mousey

Ueber Meister Mouse
Joined
Sep 12, 2004
Location
Up$hitCreek
Now I remember what the Ignore function is for....
 

Pinababy69

RIP Lisa
Joined
Oct 15, 2004
Location
Toronto, Ontario - Canada
While I don't play at Spin Palace/Ruby Fortune anymore, I have always found them to be one of the better MG groups out there. And Darran to be one of the better reps on here. Matter of fact when I was an affiliate, this is one of only three casino groups I felt compelled to promote....along with Roxy Palace and 32Red. Definitely one of the better ones.

Shame on you New Orleans...I've about had it up to here with some of your shit. Why don't you take a break and come back in about five or six years when you've (hopefully) matured somewhat.

It's bad enough we have to deal with truly evil casinos (ie. Virtual et al), but to have to put up with this? Sorry Darran, I'm sure you know this isn't the norm here.
 

Vegasbum

Senior Member
Joined
Jul 27, 2007
Location
Ontario
I never believed his post right from the start. I have said before his motive is to try and ruin this forum or at least make a joke of it
 

NewOrleans

Banned User
Joined
Oct 16, 2008
Location
Canada New Brunswick
LOL

wow I got their attention :) and you know what? it wasn't even charged as a cash advanced it was charged as cable payment you ass fu{ks.And you know what? MY CREDIT CARD COMPANY NOW KNOWS ABOUT IT AND IS ABOUT TO EXPOSE YOUR ASS TO ALL CREDIT CARD COMPANIES HAHAHAHAHAHAHAH

The joke was on you then you turned the joke on me but I turned it back on you ass fu[ks!
 

NewOrleans

Banned User
Joined
Oct 16, 2008
Location
Canada New Brunswick
My credit card was suppose to deny your transactions also and they will deny it in the future and other credit card companies will too,so ur little cable payment deviation of payment methods is over.
 

mercy

Banned User - multiple banned accounts
Joined
Jul 6, 2008
Location
us
wow I got their attention :) and you know what? it wasn't even charged as a cash advanced it was charged as cable payment you ass fu{ks.And you know what? MY CREDIT CARD COMPANY NOW KNOWS ABOUT IT AND IS ABOUT TO EXPOSE YOUR ASS TO ALL CREDIT CARD COMPANIES HAHAHAHAHAHAHAH

The joke was on you then you turned the joke on me but I turned it back on you ass fu[ks!


I just quoted you so you couldn't edit this lovely piece of prose.I hope the mods take the appropriate action on this infantile rant.
 

Pinababy69

RIP Lisa
Joined
Oct 15, 2004
Location
Toronto, Ontario - Canada
You got their attention? So this is all a big joke to you then right? And you seem quite proud of yourself that you may have fucked things up for everyone else just because you're acting like an idiot.

Well people, when your CC transaction gets denied, you know who to thank. :rolleyes:

I've reported your post BTW, and neg repped you (which I hardly ever do).
 

mercy

Banned User - multiple banned accounts
Joined
Jul 6, 2008
Location
us
We both reported his post, I can't neg rep him anymore.:D
 

NewOrleans

Banned User
Joined
Oct 16, 2008
Location
Canada New Brunswick
Whatever I'm done with Cashinomeister anyway and yes the reason the increasing number of credit cards transactions don't work is because their codes are being reported.And since they can't take a halloween prank well screw you all.
 

Pinababy69

RIP Lisa
Joined
Oct 15, 2004
Location
Toronto, Ontario - Canada
you guys are way too serious,first I know they replied and second did you forget this line JUST A LITTLE LIVE CHAT HUMOR
HUMOR- H U M O R as in JOKE
J O K E

When you deliberately go out of your way to mislead people here, and in the process, drag one of the decent casinos through the mud.....there is ZERO humorous about that.

Glad you're done with Casinomeister. My eight year old visits some kid's sites that would be more suited to you I think. I'd be happy to provide some links if need be.

These are real adults here, who gamble with REAL money. And businesses, and employees whose jobs at those businesses, feed their families. Rag all you want on the bad ones, but to do what you did to a reputable company is completely juvenile....and not a joke.

Sayonara, arrivederci, ciao.....see ya.
 

winbig

Keep winning this amount.
Joined
Mar 10, 2005
Location
Pennsylvania
wow I got their attention :) and you know what? it wasn't even charged as a cash advanced it was charged as cable payment you ass fu{ks.And you know what? MY CREDIT CARD COMPANY NOW KNOWS ABOUT IT AND IS ABOUT TO EXPOSE YOUR ASS TO ALL CREDIT CARD COMPANIES HAHAHAHAHAHAHAH

The joke was on you then you turned the joke on me but I turned it back on you ass fu[ks!

Get a life.

I'm sure they knew about it long before you came along. Go away, troll.
 

NewOrleans

Banned User
Joined
Oct 16, 2008
Location
Canada New Brunswick
Thank you :)

I gamble real money I do...I got a job I do...Just never good descipline thank you all I shall exert more "seriousness" in my other posts on other forums and sorry for making a joke on a reputable casino,a halloween joke gone wrong,time to grow up and stop the looseness sometimes I lose it...
 

NewOrleans

Banned User
Joined
Oct 16, 2008
Location
Canada New Brunswick
I'm sure all of you got good jobs and good lives but I never got crap and I am my own parent,thanks once again for your help :) I needed some therapy lol you guys are like a mirror that reflects an image I don't like anymore...

Keep defending the throne and stop idiots like me from making a joke out of it :)
 
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